Customer service is a 0. I called 4 weeks ago. They called back right away. I then called again for a follow up ( a week later) to see where they were in the process of a part for my toy hauler ramp. They never called back. I called again and left a message. Never called back. I went down there. The lady said We are six weeks out I understand you are busy but at least call me back to let me know. Poor customer service

I went to the Council Bluffs facility because my RV refrigerator was not working and the code on the front panel said that it could only be fixed by a service rep. Heather was very professional is diagnosing and fixing the problem. She also noticed and notified me of a leak from the water pump. I authorized her to fix that problem too. I am very satisfied with the repairs and would use this vendor again.

We were on our way to Yellowstone and our 5th wheel camper hitch was vibrating loose due to road conditions. We called Central Body Company in Council Bluffs, they told us to bring it by and they would see what they could do to help us. They were friendly over phone and when we got there the service manager personally came out to help us. This is a business you can count on and trust. We would highly recommend.

Great business that I will be using again. They were able to get a part for my LQ horse trailer that I had been searching the internet for 6 months trying to find. They were also able to get keys for our trailer that we were not able to get going through the manufacturer. Heather is very knowledgeable! Fast & friendly service!

Courteous, fast, professional and educational!!! Highly recommend Central Body for all of your RV needs!!

The people are great. But They price gouge out of towner. They did not find my part. I had to go and pick it up myself to get it done the same day. But they charge $395 for same day.. Charge me $90 To transfer A tire to a rim. Be where. Ask what theyre going to charge you before You bring In your trailer. We pay for their employees to smoke cigarets because they did not do nothing to Trailer. They didnt have a part to put in..

Central Body has tackled several items on our motorhome over the last six years including replacing our windshield, body repair and paint, etc. all of which has been done with quality workmanship and good service plus they stand behind their work.

I had two awnings replaced on our 2000 american dream. Parts were obsolete, but Heather and her crew were able to retrofit and make the necessary repairs. Central body is always my 1st go to for all my RV repairs. Not just a body shop they can do it all. Thanks Heather and staff!!

0 stars. CAN YOU SAY UNPROFESSIONAL???Worst place ever!!! If this isnt totalled i dont know what is apparently. Mr jones as rudely posted below is me. LIKE I SAID UNPROFESSIONAL! I took my camper to Will, an big mistake that was! The fine tooth comb thing must be something they tell everyone, not the case with my camper. I took my camper to him the day after my accident. It was the 25th of January at 11:00 am. They said itll take two days with that fine tooth comb of theirs. Well 8 days later an one excuse after another I had to remove my camper from his lot. The day I was expecting the estimate arose another excuse. Now Im no expert but if a trailer rolls over... Wouldnt you check the walls? NO.... NOT THESE GUYS!!!! So the day the estimate was suposed to be ready he told me everything that was gone through so far. Now mind you, this is 8 days later, yes the 2nd of February. He tells me everthing hes gone through with no proof of his methods. Only pictures I received were of a level on my counter!! Then he finishes with the list. So I ask What about the walls on the trailer? He never mentioned those. He says What about the walls?By now I dont trust his judgment on anything an everything! Yes good point I owe 20,000 on a trailer.... Why are you working on it again??? These guys know nothing about campers!!! My trailer ROLLED OVER!!!!!! ROLLED OVER In a ditch buddy get it right! So obviously I picked it up ASAP. Ounce hooked up to tralier I went to get the keys in the office. This is Saturday the 2nd, the day I was expecting an estimate. Will, the man I gave my keys to, handed me someone elses trailer keys. Again UNPROFESSIONAL! Then on the following monday, he sends my insurance company a half done estimate. Oh an remember that hitch/coupler inspection? No where to be found on the estimate! AN IT WAS BENT!!!! Along with a long list of other things he failed to mention. Lied stating he recived it on 29th when I took the trailer to him on the 25th. Very shady place! They want your money an thats it. I bought that traiiler brand new off the lot in 2017. You think I want to continue to pay on something that slammed into a dich an flipped??? Shame on your work ethic an customer service! 0 stars hell -5 stars!!!!Update: Was deemed a total loss!!!

Bill Lockard went above and beyond from start to finish!! He did a great job communicating about what was going on with my RV and what it was going to take to fix it. He was also amazing helping me negotiate with my insurance company. The entire staff are awesome and great to work with. I will be returning with any future RV needs!

They did exhaust work for me that no one else in town or in the surrounding area would do..And several other things. The cost was reasonable .Excellent job! Bill was great to work with would highly recommend them!

Central Body is an awesome company to work with. Through all of the issues they had with our insurance, Bill and the rest of the crew always kept us informed, updated with progress and were so easy to work with through everything. We had raccoons do a number on our camper and they fixed it up as good as new! Very caring and professional. I would recommend them to anyone! Thanks Central Body!

Have an old old camper, and they gave me a reasonable price to do some work. couldnt be happier - Heather is a rock star. Gave me plenty of advice on fixing it up too, which was an added plus.

I was referred by my son and they came through as I was promised. Everything great and working find. Would recommend this company for anyone looking for craftsmanship and professional work ethic. Very satisfied with the results.

We was backed in a corner, Leach Camper referred us to Central Body, I was in a very bad mood by this time but once I got to Central in Council Bluffs I met Heather, wow what a great experience, told her my problem and she took charge, got me right in and most important to me she did what she said she was going to, she walks the talk, phone me to let me know what was going on and had me fixed ahead of time. I cant say enough about my excellent experience with Heather and Central Body in Council Bluffs. Happy Camper Mark Larsen

Very satisfied with the quality of the work performed. I had to make a short notice trip with an old boat trailer. They squeezed me into the schedule and completed the job by the next day. I safely towed the 1981 boat over 1000 miles with peace of mind.

Quality repair. Fast service

Very accommodating, professional, and knowledgeable. Highly recommend for your RV repairs.

I had a wonderful experience taking my RV for repair at Central Body! They worked hard to get my RV back on the road and were very helpful with all my questions! The mechanics, Adam and Mike showed me all that needed to be done and what they were going to do before any repairs were made. Eileen and Shelby kept me in the loop for progress reports and were very friendly! Bill, the owner also got involved in the repairs and ever showed some things I had missed that needed fixing! All in all, I would recommend them to anyone who needs their RV repaired! Mine was a very old 1977 and they had no problem getting it back on the road when others refused to work on it! Central Body is a great company, has a great staff and I am very happy with what they did!

Terrible service. They never seem to do anything right and they charge WAY too much for the poor service they do provide. Never go here for anything unless you want to get charged three times the price for things that dont get done right, or at all. Multiple visits and the same problems are still there.

We are very happy with everything that was accomplished. In the amount of time and the big job that was done. Your customer service was excellent and prices was very reasonable. We will recommend your service to anyone. Thank you again!! Gary and Juli Milburn.

Excellent service! Everyone was so helpful! We needed RV service enroute across country and Bill got us in and out in great time. Highly recommend!

I dropped of my RV on 6 August for a new ladder, high voltage reading on the alternator, a new air condenser and fan, and broken leveling jacks. I stressed the ladder as I wanted to seal the roof as soon as possible. I called periodically to check on it and was told everything was fine. They then called me to say my batteries needed replaced. I confirmed that me electing to do it myself later would not affect their ability to do the work. I called for a status update on 21 August and they said they couldnt duplicate the alternator issue, didnt trouble shoot the jacks because of the batteries, couldnt buy the parts for the ac system, and offered to order a universal ladder for $459 that they could have in in 10 days. They left it outside this whole time doing nothing knowing it needed roof sealing. As a result the backup camera now has a short and it smells like there is roof damage. When I showed up to get it the house batteries were disconnected with one wire they didnt remember where they disconnected it from and they had completely drained my personal jump box of any charge. They offered no answer or way of compensation for any of this. Do not use this shop, you will regret it.

Got me in to work on my RV the very next day. They assessed the problem with my batteries both failing overnight and offered a cost effective solution of a kill switch on my motor battery. They said that they could do a more in depth look at the wiring, but I was wanting a low cost fix. Very friendly and nice people.

Central Body repaired our RV in a timely manor to our specifications. The staff is very professional and knowledgeable. The atmosphere is friendly. We would definitely use them again and highly recommend them.

Very timely repairs, communicated well with insurance and with us. High quality work. Would highly recommend Bill and his crew to anyone needing RV repairs...

Great service. Quality workmanship and friendly helpful staff. They were able to get me in on a short notice and got us on our way quickly! Highly recommend Central Body!

Extremely unprofessional!The WORST place to take a your trailer for an estimate on a totalled trailer. It took them over a week to have 0 proof that they even did anything. They gave my husband back the wrong keys when he picked our trailer up. The dude never answered the phone! And he was extremely rude when answering any questions my husband had concerning our trailer and he never remembered what he was told to look at. Asked for my husbands e-mail twice, acted like he never asked before or wasnt already told, Acted like our trailer wasnt important.I called 2 other places and both places told me that he waisted our time. And we knew all they were trying to do was get the money from our insurance and slap a band aid on our trailer and we have writing all over our trailer to prove it. Taking it some where else that will have our estimate in 2 hours! I do NOT recommend this place to any one!They also lied all over the estimate and we have so many pictures to prove how unprofessional this place is. And they didnt complete the estimate!

Just wanted to thank Bill and all the guys who worked so hard to fix my Rosie girl so I could make the first leg of my retirement trip on time. They worked extremely hard and were done on schedule. I appreciate all their hard work and would recommend this group of folks to handle anything you need done on your RV or big rigs. From body work to any mechanicals, these gentlemen can do it all. Thanks again for all your help!

Performed the work I requested. Finished the work before I was available to pick up the trailer, and stored it at no cost for two weeks.Will definately return for future work.

Nov 2017 we brought our RV in to see if it could be repaired. They said they could do it so we wouldn’t have to total it out. We were hopeful.After many months, we were seeing progress. They rebuilt some of the interior and exterior along with framing. We were having trouble with opening the door and they made some adjustments.After picking up The Motorhome toward the end of July 2018, we called them about some other issues.The screens weren’t completely put in properly and the windshield shades weren’t working. The air conditioner unit in the bedroom wasn’t working. Seems like a wiring problem. We called them and they wouldn’t even work with us. After another $5000 in repairs to air and screens from another company (electrical issues, probably from the wiring they replaced) we thought we were ready to roll.We take off for vacation in October 2018 and the passenger seat is a recliner(the power recline does not work- more electrical) the windshield shade on passenger side does not work with the switch on passenger panel. (Driver has to adjust the passenger shade)Basically after over $50,000.00 paid to them from insurance and receipts were missing a lot of the money and repairs I do not have faith in them. They left us high and dry in finishing repairs. Like I said after all the money to them another $5,000 to another company to fix their mess ups.Very unhappy with the workmanship. The generator cover on the front is misaligned with no weather seal.Ps..... I miss the ability to use my recliner while traveling.New edit;After traveling 3 weeks in it, we have been in some rain down south and found we have many leaks. Roof leaks, windshield leaks, door leaks.Will you guys do anything to fix these problems or did you just pitch it together to get $50,000 from insurance.

Very friendly and knowledgeable service. They stand behind their work and worked with our insurance. When we had an issue with our camper roof after having them reroof it, they got us in right away and got it fixed at no charge.

I would recommend this company to anyone that is looking for great honest service we called Wednesday with a leak coming from our air conditioning,were told we could bring it in Thursday after 9 they called us at 3:00 on Friday air conditioner was fixed had a line plugged two bolts had worked loose they put a new seal down under air conditioner fixed the bolts did a small repair on roof extremely happy thank you so much can’t say enough about all of their associates how friendly and professional they are. This service was done on a Jayco 5th wheel.

The staff was wonderful to work with. They were willing to deal with our time schedule and kept us updated on progress.

Very very pleased with the service at Central Body Company in Council Bluffs.. The repairs were done quickly and I was on my way!! Thanks again to Heather at Central Body Co.. It will be my go to place for my RV..Thanks againK Schueth

Professional, fast and courteous. Highly recommend Central Body for RV repair. Bill and his team did a great job replacing the roof air on my Winnebago Motorhome.

While traveling in the mid-West we had a broken grey water valve on our RV break. Bill at Central Body Company was able to get us in, fixed up and on our way. Great fantastic service. Thank you.

Outstanding service by a very knowledgeable staff. Great value for money

Bill and his staff are friendly and helpful in solving maintenance and damage issues with our RV.Worked well with our insurance company every step of the way, with a minimum involvement on our part.Will recommend Central Body to others.Ljn

Do not use this place. I was charged over $1000.00 and they said my driver was ready and road tested but I didnt even make it a full mile before it broke down and he had to come give me a ride home. I have never been ripped off this bad before. Find some other shop to take your vehicle to is what I suggest

Matt was great to work with. The repairs were done professionally. I am very happy with the finished work and the overall customer experience.

We were traveling through Iowa and had a problem with our refrigerator. Bill was able to diagnose and solve the problem quickly and efficiently. He was very courteous and professional. He even checked on us several days later to be sure the problem was solved.

Outstanding work, great detail and got right on it.Price was very expensive though

Central Body employees were very helpful. The job was handle very quickly .

I had my motorhome at Central Body Co. for repairs to my heat& air conditioner. They got right work on it. They found the problem with it. They had them repaired in one day. I had bought this motorhome from Camping World at Council Bluffs last summer. They had it there for over 3 months to repair the A/C and a couple other things. I found out if you want your RV repaired right & fast DON`T TAKE IT TO Camping WORLD. I have never been treated better than i was at Central Body Co. Thank You Bill and Matt and your crew. Thank You again. Paul Pottorff

There dependable reliable a great at what they do Id recommend these guys to anybody.

2.5 hours to find a bad fuse.okBut $158 dollars an hourIt cost me $450TO REPLACE THAT FUSE

Bill and crew are quick, ciurtious and knowledgeable . All at fair prices.

Good service,, fair proving !Used then many times, never disappointed.

Awesomeness. Perfect. Will return and send everyone I know .

Wish I could leave 0 stars lady name heather is a crook and they steal peoples money there bad reviews are 100% the truth stay away they have outrages prices that make no sense

Good people, very customer friendly.

Treated me very fair and did the best they could to take care of my problem.

Reliable, friendly, efficient and trustworthy.