user
Appearance
Comments
Ka
Review №1

I have seen both Dr. Better and Dr. Rogers and this is the best eye clinic Ive been to. The staff is so friendly and accommodating. The doctors are professional and kind. And Dr. Rogers has been exceptional in diagnosing and treating my dry eye disease! I will never go anywhere else for eye care. I highly recommend this clinic!

Ju
Review №2

I’ve been going to Dr Wolke for several years now and have been extremely pleased. The contact and glasses prescriptions allow me to see so much better than ever before, better than I ever thought possible! As someone who is 61 that is a really big deal! The team at Bieter is pleasant and very welcoming, overall an exceptional experience!!

Me
Review №3

Everyone was SO friendly and the service was fantastic. I was in and out with contacts that day, and they worked hard checking all of my eye coverages to get me the best deal! 10/10 recommend Bieter Eye Center!

Ha
Review №4

Incredibly helpful! Made sure the glasses I picked were in my price range and fit my face correctly. They also made sure I knew the importance of lenses made to block out blue light as I work on the computer all day! I would highly recommend their kind and personalized experience!!

Le
Review №5

I always have excellent care at Bieter Eye Care. Dr. Bieter is very knowledgeable, concerned and caring, and willing to answer any questions I have. When he has referred me for further care, his referrals have also resulted in excellent care.

Gr
Review №6

Been going here for years and will continue. Always friendly and great care given. Very knowledgeable staff with a great selection of frames and lenses.

Dy
Review №7

I went here for the first time this morning as a new patient for an eye exam and would highly recommend this business! Everyone was super friendly and helpful for what I needed. I got some contact lenses and new glasses I am very excited for. The optician Janel that helped me out was very friendly! Stop in if you need an eye exam, you will not be disappointed!

Je
Review №8

Simply wonderful! Excellent personal care for my eyes. Thank you all for a great first time as your patient. Special comments to Dr. Rogers-so professional, knowledgeable, and easy to understand with the detailed information; Katie-super job on all the eye testing and Mike`you were so friendly, kind, and overall super helpful right down to finding the best glasses for me!

Mi
Review №9

I was very impressed with the eye clinic. The staff and doctor were very friendly and they were very thorough with my eye exam. I appreciated their patience in finding a pair of frames for me, which was not an easy task.

Li
Review №10

The staff and doctors are Bieter Eye center are the best. I’ve been going here since they opened. They are always helpful, willing to find different product sample sizes and take great pride in making sure their patients understand everything talked about during a visit.

Sa
Review №11

Dr. Bieter and his team are amazing!!! I had a complete and thorough exam. Its wonderful how much they care about your eye health. Mike was awesome in helping me find glasses and getting me fitted. The best, most professional staff!!!

Je
Review №12

Professional, friendly and fun staff! They have worked with my entire family and weve always been happy with their knowledge and service.

Am
Review №13

I loved my visit. Everyone was friendly. They took time to explain everything. And I had plenty of questions since it has been a few years since my last exam. Technology sure changes quickly, and they seem to have all of it! I scheduled an appointment for another family member here, I am so glad I chose Bieter Eye Center!

Su
Review №14

Friendly staff..great selection of frames. Just went for myself and son appointment times were on time. Really felt like they cared about us . New clients and plan to stay.

Ca
Review №15

The staff was very friendly. The frames were beautiful but expensive. The salesmanship was there but I didnt feel pushed.

Sh
Review №16

The team at Bieter Eye Center was awesome from the front desk, to the Dr., to the assistant, to the glasses specialist. They were friendly, helpful and so accommodating. The atmosphere was inviting and relaxing. I had to pick out glasses and they were patient with me trying to decide. I had a couple of staff members helping me make the best choice. I recommend them and look forward to going back. Thank you!

Ka
Review №17

Very friendly, knowledgeable and professional staff! Clean office with modern decor. They look like they have a nice selection of trendy frames as well. Definitely will be my go-to eye clinic.

Jo
Review №18

Very informative and thorough. Helpful and friendly.

an
Review №19

We have been here for the last few years and we sure tried few other local places but this is the best eye care by far! My boys were little and they had so much patience with us, they truly cared. I felt like home many times and so are my boys. Amazing staff. I really recommend them.

An
Review №20

Dr. Rogers is wonderful. Very thorough and explains everything very well. The staff is friendly and extremely helpful. Highly recommend Bieter Eye Center!

ro
Review №21

Great experience! Everyone at Bieter Eye Center is always helpful and friendly. Doctors provide great and personal care as well.

Je
Review №22

Friendly, patient and helpful with picking out frames. Kept records of our purchase history and knowledgeable about our coverage. Able to give us all the pricing options so that we could make an informed decision when purchasing the glasses. Out in less than an hour.

T
Review №23

I’ve been coming here since this place first opened up. The staff has changed over the years, but has always remained excellent. Courteous, helpful, professional. I have been Dr. Bieter’s patient since he worked at Allina medical Cottage Grove. He’s an excellent eye doctor who cares about his patients well being.

Je
Review №24

I was in for an annual eye exam, service was great and quick, the gals made the visit relaxing and welcoming. Janelle had helped with checking my eyes and Kayla was great with helping me make a decision on a new pair of glasses. It takes me a long to to decide what I really like and she was extremely patient and helped me work through to decide what I have come to like. I cant wait to get them.

Da
Review №25

Excellent experience each time I visit this clinic. The staff is very knowledgeable and great with kids! Dr Rogers was great to work with and answered all of my questions. Look no further, Bieter is the best!

De
Review №26

The staff are extremely helpful and knowledgeable of insurance benefits. They helped to pick the best frames and gave great feedback which assisted me in choosing the perfect glasses. My visit was easy and efficient and I look forward to picking up my 2 new pairs in a couple weeks.

Lo
Review №27

Excellent service where staff went beyond basic care to GREAT personal care and concern for me as a patient. I would highly recommend this eye center to everyone.

Ed
Review №28

Great people, great service, and very caring and knowledgeable! Highly recommend for everyone, especially families!

Ku
Review №29

Fast and efficient. Usually easy to reschedule within a week or so if needed. Lots of glasses to choose from and helpful staff to help you pick.

Jo
Review №30

Great service with friendly and helpful staff. Dr. Wolke, Kari and Kayla were great with my son allowing him to ask questions so he understood what was happening. Highly recommend this eye clinic.

Ja
Review №31

The best optometrist Ive been to. Ive been to various optometrists over the past 16 years and Ive never had better doctors or staff than at Bieters. They are incredibly caring, sensitive, and helpful.

Ha
Review №32

This is my second year going to Bieter Eye Center, and I’m extremely impressed with the care I receive there. Dr. Taylor Wolke answered all of my questions in detail, and I never felt rushed. I’m very impressed by her knowledge and willingness to spend extra time with me. I also love that there is an option to opt for a different scan that doesn’t involve dilating my eyes. This office takes the stress out of eye exams! Thank you!

Ka
Review №33

Very friendly! Everyone answered all of my questions and were efficient in the actual exam. I tried on probably 50 pairs of glasses and Janel was very gracious in helping me find the right fit.

Re
Review №34

Dr. Bieter went above & beyond for my eye injury. The staff was very kind as well. Highly recommend.

Ca
Review №35

Very nice place. Good and thorough with my eye exam. Good selection of frames Very professional. The people are nice too!

Mi
Review №36

Welcoming, curteous staff. Everything was very efficient. Staff took the time to check on my insurance benefits for eyewear. DrWolke was professional and nice. She explained everything in detail. The only suggestion I have for improvement would be to recommend that staff members not give multiple requests for paperwork and signatures all at the same time. Listening to more than one person at a time can be confusing for your elderly patients. Thank you all for taking such good care of me.Regards,Barbara Kendall

Nk
Review №37

Bieter Eye Center really cares about their patients from consulting on best lens options to providing me with the best solution to lower my out of pocket cost.

Ca
Review №38

The staff at Bieber Eye Center is second to none! Everyone there is so great, kind and helpful. They genuinely care about any issue you maybe having. We switched to Bieber Eye Center after a not so great experience elsewhere and I am so glad we did! Tgey have been so patient and helpful through our entire experience!

Li
Review №39

The Bieter Eye Center team is exceptional. I have complete confidence in Dr. Rogers and the full team of technicians and opticians.

Ka
Review №40

Thought I would give a shout out to Dr Kristel Rogers and Kayla! I appreciate Dr Roger’s commitment to my eye care and that she always takes time to explain the test results. And the support provided by Kayla and team in helping me select my new glasses – what a fun time that was and I have received many compliments on the new frames.

Ka
Review №41

Outstanding service. Excellent explanation of procedure and problems. Very helpful with glasses selection.

Ju
Review №42

My insurance changed for a year and I wasn’t able to go to Bieter Eye Care. So glad I was able to go back this year. The staff and doctors are marvelous!! They care about my eye wellness and will provide direct feedback while picking out glasses, which I hate doing. My entire family is very excited to be back home with Bieter.

Ja
Review №43

Staff are all very pleasant and communication is comfortable and easy.

Se
Review №44

Great service, amazing staff, very knowledgeable! I’ve found my new eye care center!

Do
Review №45

Dr. Bieter and staff are very friendly and welcoming. They have continued to safely see patients when other eye clinics have closed their doors due to Covid. As well, when I called just as they were closing a couple of days ago with an eye emergency for my son, they had us come in and stayed late to treat him. It turns out he had a wood splinter under his eyelid! They were so caring and accommodating. We highly recommend them!

Ja
Review №46

Great staff and excellent service.

Jo
Review №47

Wonderful experience with Dr Bieber and his team! Fabulous service and everyone is always so helpful and friendly. Visit this little gem in Cottage Grove (and other locations)!

Mi
Review №48

Great experience! The staff was super friendly.

Sh
Review №49

Typically, Im not one to leave reviews, good or bad however, these folks are impressive! From their technology to there outstanding service and knowledge! I was able to get an appointment just hours after i called, which was exactly what i needed! The contacts the doctor suggested and gave me a FREE weeks supply for are great! Its not only amazing to be able to see again but i left there knowing more about my eyes and their development! It was awesome to be able to see my eye in pictures almost like an xray when you break a bone. Great experience! So happy i called these folks!

Jo
Review №50

Great experience! Very friendly people and thorough exam.

We
Review №51

I try other places and keep coming back to Bieter. They are just superior in service and products.

El
Review №52

Great help in appt. plus making a decision on eyewear.

Me
Review №53

We’ve been going to Bieter for years and have never had any negative experience! The staff are all wonderful and have helped me pick out amazing frames.

Ja
Review №54

I was referred by my neighbor Mike Elwell who works at Bieter Eye Center and I’m glad I went! I wanted to finally cave and get contacts and they set me up and were very patient making sure that I had the proper daily contacts. It took a few tries to get me the perfect contacts. I will definitely be using Bieter for my family and refer any of my friends to go.

JO
Review №55

Every step was perfect

Ch
Review №56

Wow.... we are in town and my mother in law had fallen and crumped her glasses. We just showed up, we were welcomed in and immediately taken care of! Great service and wonderful staff! Strongly recommended!

Da
Review №57

I love going to see Dr. Bieter. He has always been able to help with my special eye needs. He goes above and beyond to make sure you are getting everything you need. I also love the new remodel. I would recommend Bieter eye center to anyone, including my husband who hadnt been to an eye doc in over 10 years.

Ch
Review №58

Had to go to another eye clinic because of insurance but had to return to Bieter Eye because the other place could not get anything right. We met with Kayla and she was so professional and took the time to make sure we were happy with what we were purchasing and she knew a lot about the proper fit and what would make us happy. Found out that they now take the insurance we have so we will never leave again. If our insurance changes we will become a cash customer.

K
Review №59

I am very happy with the service and the glasses that I just went to pick up. It took only a week to get them in. I was in a hurry when I went to get them and in 5 minutes I had the glasses fitted and got to go on my way. I highly recommend Bieter Eye Care Center!

Jo
Review №60

Eye tests were great. More up to date than other eye doctors. Dr Bieter takes the time to explain all test results. Staff treats you like a friend. Not like being in a assembly line waiting. Wont go anywhere else.

Ka
Review №61

Great experience with the Doctors, very professional . I am a bit disappointed with the process to try out contacts. I paid $150 to try them out but was told if they didn’t work out they would put that credit toward my glasses . They were unable to find contacts to work due to the shape of my cornea but then would not put the $150 toward my glasses. Very disappointed and a waste of time and money. Will go there for my exams but not the retail end of it !Update : Thank you Dr Rogers for the call . I will be going back in next week to keep trying to find the perfect contacts.

Ni
Review №62

Great customer service and selection!

La
Review №63

I had a great eye exam with Dr. Bieter and felt like I was being cared for by a trusted professional. From my first greeting by the front desk to the end of the appointment, I was comfortable and felt at ease. Then fast forward to a follow-up phone call I received from a gentleman regarding a contact lens prescription. From the moment I answered, he was rude, pushy, and arrogant. Working in healthcare myself, Im aware that poorly handling miscommunication is the easiest way to lose a patient, no matter what level of clinical service you provide. A pushy salesman vibe was not what I preferred to deal with while trying to confirm a prescription after having such a positive clinical experience and recommending this clinic to others.

Ch
Review №64

Great people, great service and quality products. Dr. Bieter and his staff are excellent.

Ma
Review №65

Top notch customer service! Super exciting to hear about the new additional location in Prescott WI.

Ju
Review №66

Amazing, helpful staff! Doctor Beiter is the best! My son has been a patient for years, and we will not go anywhere else!

Sa
Review №67

Wonderful and welcoming staff! I will certainly be going back for my eye care needs!

RK
Review №68

I cant say enough wonderful things about the Bieter Eye Center. The friendly, helpful staff goes the extra mile to assist with all of your vision needs. Dr. Jeff Bieter helped me years ago with a retina problem that other doctors could not figure out. If youre looking for the best, look no further.

66
Review №69

They have everything you need. They can take care of anyone from babies to adults. I would recommend to anyone.

Ch
Review №70

Have always had great service and awesome frame selection!

Mo
Review №71

A little expensive. Friendly people, good customer service, but in my opinion the Dr. should be doing the test and not his front desk lady.

Th
Review №72

If you are not going to Bieter Eye Center for all of your optometry needs, you are not seeing the BEST optometrist in the state. Glasses, soft lenses, and RGP lenses. Specifically, if you have RGP lenses, you want to see Dr. Bieter. He specializes in BEING AMAZING. I was having trouble with my RGPs, and after testing different lenses we discovered my eyes are sensitive to the usual RGP material. Im essentially allergic, and it was causing some serious discomfort. I can definitely tell you that Dr. Bieter does not settle. He worked with me for months to get the most comfortable gas perms Ive ever been in. He found me a new material, a new cut, and they are fantastic. If you wear gas perms, you know how just important the material and, even more, the perfect cut are.But the awesomeness doesnt stop with the doctors. The receptionists are Bieter Eye Center are seriously some of the best Ive ever met. They are so caring, kind, and just plain personable! And not only that, but they work with you to get you into the office as soon as you need.Plus, they have opticians on site! You wont have to go to another location to get glasses. And they work so well with you, too! They will help you with all of your glasses needs and help you get something awesome and within your budget.Everyone in this office is amazing. Simple as that.

Sh
Review №73

Love these guys. EXCELLENT customer service! !!

Me
Review №74

Everyone is so helpful and friendly! I would recommend them to anyone looking for an eye doctor.

Nu
Review №75

They dont carry good frames. Doctor seems to be very commercial.. advertising their products!

Tr
Review №76

A+++

Information
56 Photos
76 Comments
Rating
Similar organizations