Called them regarding a strange noise I was hearing from my car… they took me in the next morning and looked over my car totally free! He even lubricated some components at no cost. Friendly environment, cool guy at the front desk.
The crew at Jax was so professional and courteous in helping me out when my car’s cooling fan broke, leaving me stranded, as I was traveling from out of town. They were able to get me in without an appointment and troubleshoot the issue. I am very pleased with their services. Thank you!!!
Have had 3 problems over the past 9 months with my car and the guys at JAX have been absolutely awesome!!! Getting my car done in timely fashion and being supportive for my needs!
They are a very good Auto Care shop. The labor costs are great and they are very attentive with your needs. I will recommend friends and family. Thank you for everything.
Excellent service...car runs much better after regularly taking it to this shop which has not been the case elsewhere.
Excellent service. Honest. 11/10 would recommend
Very professional and extremely helpful. I had a mechanic use his own vehicle to take me to advanced auto to get a part that he called around for to have it delivered there. Highly recommended
Excellent service! They were able to get me in very quickly when I had some troubles. They diagnosed the problem, gave a fair estimate and fixed it the same day. I love my car again! It rides so smooth and is so quiet! It feels like a new car! Thanks Sean Smith and Jax Service Center!
Staff friendly and knowledgeable, and honest fair pricing. I would recommend A+ for auto service and repairs!
Thanks!! Car sounds great.
Its a nice environment The owner is very honest.I will keep going their for my 2014 chevy Captiva.for getting fixed.NOT ROYAL CHEVY DEALER....
Service was great, I called one day,and got me in the next day.
Wont ever go back. If I could put negative stars i would.
I would give them zero stars if I could. They did the wrong work on my car. Admitted it too. They still wanted to charge me. They used zip ties to hold the bottom of my car together because they messed it up so badly. My car ended up dying in an intersection after seeing them. None of the issues I brought the car in for were resolved and it was worse than when I dropped it off. They threatened me with calling the police if I didn’t pay them. My car needed an additional $4000 worth of work after. It was a nightmare. I could have been killed. I would not recommend them under any circumstances. They are dishonest and incompetent.
I dont usually write reviews, actually I never do. My girlfriend had her catalytic converter replaced recently, and the treatment she received at Jaxs is worthy of my praise and time to write this. I live out of town so Connie was left with the unenviable task of getting her 2010 KIA Sedona fixed without my help. The van needed a catalytic converter, which unfortunately is very expensive part. She took it to a few places in Syracuse and the prices and treatment she was receiving was less than stellar. She then took the van to Jaxs. They quoted a very fair price for the part, and not only that, made every effort to locate her a part that would have been alot less expensive. Even though the where unable to find the elusive after market part and had to go with one from the dealership, the fact that they would go the extra mile speaks volumes. They installed the part at a extremely fair price for labor. I want to thank everyone at Jaxs for the quality work, their professionalism, and treating my girlfriend with respect and not tyring to take advantage of someone. In this day and age, those are very rare qualities, and I wanted to take the time to pass on the very high praise your service center has earned. Thank you very much!!!
Great service place. Reasonable rates for a machanic shop and they are family oriented
Havent gone in a year the have done my brakes, very nice staff good prices. Highly recommend
Highly recommend! My family and I were stranded in Cortland for the night after having some car issues while passing through on our way home from a trip. We did a quick Google search for local mechanics while standing on the side of the highway waiting for the tow truck and decided to call Jax based on their ratings. We are so thankful we did! They had our car ready to go quickly the next day. We were definitely nervous about getting taken for a ride on price due to our desperate situation but pricing was definitely honest and fair, and we are so appreciative of that. Thank you to Angel and the rest of the team for all of your help and getting us on the road back home so quickly!
This place is AWESOME!!! Got us in quick and only took an hour!!! Manager at front desk was cool and made us feel very comfortable. Now our van runs nice and smooth thanks to these guys!! Will be coming back again!!!!
Great job
Hands down this is the best guy to go to, good deals. In and out fast and they do quality work at reasonable prices.... I always take all of my vechicals here to get service.
Great people. Competitive pricing. Recommend.
Awesome place best place best price thanks for helping me
Friendly people
Very good repair shop .Very professional. knows their job well.Will always go back.
Great shop, honest estimates and trustworthy technicians. The mechanics tell you what needs to be done now and what should be done later, they dont upsell you. They will be my go to repair shop from now on
Great work at fair prices! Fast too!
Very nice, quick, helpful great guys!
Awesome service, honest owners
Great place to get work done
Great guys, good fast service!!! Only garage Ill go to from now on!!!!
I dont recommend these people they overcharge on parts and labor they changed me $84 for one gas tank strap and additional $80 for labor its literally one bolt thats over charging at its finest !!!!! DONT GO !!!!!!
Best car repair shop
OMG! Do not take your car to this place. Jeff that work there dont know how to fix anything. And the owner dont car. They steal your money and dont know how to except responsibility.
Bad repairs done on my truck
Honest reliable service