Been coming here a few years now from Deep South Texas. Im from Vernal so Cortez is a strategic location. In the years Ive used your services all yall have never had poor quality product ( maybe a bit dry) Your tenders are always polite, professional and usually laugh at my jokes.. Your Military discount is the best Ive seen in the entire Cortez, Marcos and Durango area. Just wish yall could keep Gc in stock.. Even during this democratic attempted overthrow with mandatory communist directed business shutdowns. It was a pleasure purchasing from yall. Even if yer Coast Guard!! Go Army. Plotted. Scouts Out.

The best view in town. Its beautiful up there. Outdoors and easy pick up and on site ordering and an atm! Very friendly staff and very professional. I really enjoy going up there to pick up Ohi Spitzer....

If you want people who are gonna guide you and listen to your needs while providing you with upbeat helpful service. This is where it’s at.

Ive been to multiple places as I prefer to smoke at home. I use for both medicinal as well as recreational. Therefore I buy ounce at a time and The Herbal Alternative had the driest of All the other stores in my last visit. If I get the same again this week, Ill definitely let you know.

Sold flower to my boyfriend that was obviously not ready, basically what I like to call premature. So dont buy Jabberwocky, has no affect at all. Really disappointed. Great service but not good bud this time. Hopefully this does not happen again.

Only place I go to for Flower in Cortez

Super friendly & knowledgeable! Great prices & would definitely come back

Pretty good store. Average variety of edibles but I cant speak to other products. Friendly and informative staff. Average prices. The unique thing here is they grow their own organic plants in the back. You can smell it when you drive up. They will give tours of the garden... Easy to find. You cant miss the green cross flag up on the hill.

The shop is great, very very well priced and great quality. Staff and customer service could be better. Except Jackson and Brittany. I met Jackson at a different dispensary when I moved here about a year ago. I am someone who lives with the depression and anxiety on a daily basis and cannabis is my lifesaver. When I moved here I started to shop around at different dispensaries and was treated the same every single time. I was rushed to buy my product and rushed out the door by the employees, feeling scared and unsure if what I bought was gonna help me. When I stumbled across Jackson he was a well mannered very polite and took his time with me, that 30 minute transaction with him he educated me on alot about cannabis. When I went back and discovered he was gone I was sad. Two months later I decided to visit the herbal alternative and when I walk in I seen that familiar face and smile. Brittany on the other hand when Jackson isn’t working she is awesome!! As for the other employees I guess it depends on the day how the service is. The elderly lady she can be funny and helpful at times for the most part she can come off as rude blunt and ignorant. The girl with the rainbow hair I can never really tell if she’s happy or if she’s rude I can never really tell and that for a customer is a big turn off. I’m sorry but that’s just my opinion. And I know it’s not the staffs fault it can be the customers fault as well. But the staff shouldn’t take it out on every single customer for the rest of the day.

The Herbal Alternative dispensary is the real deal!! I am a long (long)term cannabis supporter and user and The Herbal Alternative Dispensary is the real deal. It doesnt get any fresher than this!! Oliver gave me a tour of the process and blew me away.It is the only dispensary that I have been to that everything is processed in house(everything)none of the plant is waisted. So you can purchase the freshest of anything from the precious plant.The Herbal Alternative well They Know How To Grow!!!I have traveled the West Coast, across the desert, to the Rockies visiting dispensaries and The Herbal Alternative hands down know what they are doing. Excellent quality, excellent staff, so really if you want the real deal treat yourself saves loads of time trying to find that special favorite stop, or if you are from out of town head straight to The Herbal Alternative This is the place......Pure love for the plant...Thanks for the tour Oliver I will never forget it!! Just look for their awesome flag (if the wind is blowing)cant miss it with compliments of a grand view!!!See you soon, Sending some love from....Tammy from Austin

Getting more then frustrated with the lack of products available for purchase for medical patients. This site is able to offer medical product based on ours and others plant count being turned over to them yet the medical side is treated as second in every way. Many times there is no selection at all, seeds in much of our purchases, and zero concentrated for our burners of any kind. Booooo 😣As an update, this happened again today, no concentrates of any kind for medical patients. If your response below has any weight then I would think you might want to impress your local and daily clientele not run the rest of us off!!!! Seeking alternative business to work with!!!1/20/2021 update. I was guilted and bullied in to removing my recent review from FB concerning uncured, unsmokable, seedy product once again. They have shut down all medical services and only offer recreational now. They have offered replacement product, that is not the issue here. Honest reviews are invaluable to those of us who care to work with honest and quality businesses!!

My friend is a disabled veteran on a limited budget. This is the only place he ask me to go for his medicine. The following words are his.Not one complaint since becoming a customer until 9/11/2020, Batch #F1-BFOG-081720 and Batch #F3-MC-081720. Black Fire OG was sub par and the Mandarin Cookie was premature. Since this was the first time Ive ever gotten a sub par product I let it go.Fast forward to 9/23/2020, asked friend to pick up medicine for me. Batch #F3-JW-081820. Jabberwocky small buds. I have gotten Jabberwocky from your establishment several times and was always satisfied. What my friend brought back was an insult. Premature no smell and nowhere near the potency it states.Hope the owner and management read this and correct the issue, there is no reason to treat loyal repeat customers this way. Allowing a sub par product to be sold to the public is not a wise business model and lets others know that whomever is in charge of quality control is asleep at the wheel.If this happens again I will take my business and recommendation to others somewhere else. Very disappointed that a five star establishment has treated there customers in this manner.

Prices change at random and are never the same, with that said herbs are good pipes are decent. Employees are just as random as the prices 😂

The best place to go for flower! They have amazing home grown. I’m a huge fan of the Kryptonite and Girl Scout Cookies. They have great deals on concentrates too! I have smoked ONLY Herbal Alternative flower since I’ve tried it.Herbal Alternative is never affected by flower recalls, They have their own QC standards that exceed the minimum requirements. They care for their product and it shows. If you care about your health, you should also care what goes into your bud!They welcome my service dog Bear with open arms, pets and love every time I bring him. He cries in the car when we pull in because he can’t wait to see the nice budtenders.Thanks for being an amazing, caring facility. Your dispensary is my absolute favorite out of any in town. You got a loyal customer for life.

Love this place been there several times and have gotten excellent service and products.

Quality product and super friendly staff will definitely come through more often

1st time at dispensary and did some research about this shop. The reviews are spot on, great service, good prices very friendly and clean facility make for a great experience. Jackson was our bud tender, he was very helpful, knowledgeable and respectful. This will be my shop of choice in the near future.

Best dispensary in town for me. Best service, best edibles and distillate, and damn good flower. I spend my money here and havent regretted it yet. Keep it up Herbal Alternative. Good job :)

Great quality and selection. Grown on site. Everyone was so happy and friendly here. The lady who helped us was fun to talk to and so knowledgeable. I would recommend to anyone and will be back!!

Customer service was amazing. Very knowledgeable in all their products.. I would definitely recommend herbal alternative whether your looking for pain relief or euphoric.. thank you so much guys♡

Never ever have an issue with anything at THA. We love all the staff as they always have a smile and professional expertise on their products. We highly recommend them!

Very friendly people working here. They will answer your questions professionally. Highly recommend this place.

Havent had anything good since leaving the springs area. .. till here ! Staff is awesome, prices and product is the best around !!!

Always hit this place up when I go to Colorado. They have the best hash. Good see room of weed and products friendly employees. Beautiful view from the hill.

We had a great experience here. From its “high” location on the hill in town, to the super warm, friendly and helpful staff, and the great selection of product, this place is definitely one to put on your list!

The Herbal Alternative is the best dispensary in SW Colorado. Other dispensaries offer a lower quality product for cheaper, but as the saying goes: you get what you pay for. Oliver was very helpful and extremely knowledgeable, both about their products and the chemistry involved in marijuana production and consumption. This place is the real deal!

My boyfriend and I are in Cortez on vacation and stopping here was an amazing experience! They do tours at 2pm and you WILL NOT be disappointed. And they gave us free stickers. Best dispensary visit we’ve ever had. Thank you guys!!

Freaking love this place my very first trip to Colorado and very first time in a dispensary the staff was so awesome and helping definitely got us thinking about moving to Cortez

Im still sitting in the parking lot, they refused to honor the prices advertised on their website and were very rude! If its priced as so on your website which I have pictures then you have to honor that seeing how I am only the customer and you are giving incorrect information to your customers and potential customers.Im going to leave multiple bad reviews everyday until noone wants to shop at your store!!!

My bud tender recommended Kryptonite and I was not disappointed. Excellent strain. By far the best dispensary in town after making a few rounds. Always friendly smiling faces. The daily specials are fantastic as well as the love for vets.

Drove down and dropped off some samples for Herbal Alternative in Cortez Colorado and thought that this place is way cool on top of a hill with a giant green cross flag flying high and proud the ladies that helped me out where awesome and friendly! So if you want to go to a really cool shop this is the place!

The product, flower and concentrates alike, are minimal and not available readily for medical patients at this location. Far too often this is the case. Not much concern from management. After 6 years of patronage we will be taking our business elsewhere.

I think The Herbal Alternative is the best Medical & Recreational Dispensary in Cortez. I like that they grow their own plants. I also like the variety of different Edibles and Concentrates to choose from. AND they have Daily Specials..... DAILY!!!! How can you beat that? Their staff is always welcoming and knowledgeable about the products that are sold there. Oh yeah... the view is AMAZING. You will not be disappointed by shopping at The Herbal Alternative.

Well, my first review is not showing! Here is the original post:Unprofessional sales persons. 2 teenages looking for ripping off people. Bought a product that contains much less quantity than labeled and cannot get even exchanged. Make up excuses for not exchange or refund. Dont trust this shop!!Google never informed me why my review was not showing up, so I have to post again, plus updates.Update:I just received a email from the management. Obviously they feel nothing wrong with the way they do business. He said its the law that once you paid them, no return or exchange as soon as you are out of the building, and their building doesnt include the parking lot.So good luck guys! Now you know what you are buying into. They can sell you empty bottle, poison or sewage scum and still get away from it because its the law. I am not sure whos running that business, maybe they do love their products too much and thinking their customers are nothing compared to their precious.Am I having a personal grunge against this business? Well, I never gave a 1 star review to a business in my life until this. And I dont really care about the money I wasted. What I am angry about is the way they do business, and the lie they told me, both from the sales and the management. If you ever know a law in Colorado says this kind of product cannot be returned or exchanged once you are out of the building. Please tell me here and give me the link or quote. I will retract the whole review and apologize. But until then, I will keep my review up here for all to see.

I had a great 1st-time med patient experience. The bud tender was knowledgeable and had great customer service skills. I bought a 1:1 concentrate Chewbacca Kush and flower Cornbread (grown on-site; daily tours at 1pm).

First rate dispensary! The bud tenders know their stuff and are willing to take the time to educate you and answer your questions. Always a smiling face greets you!

This place has the best selection of strains. Also the staff are really nice and actually know what they are doing. I will definitly start planning trips around going here.

Not the cheapest in town but by far the most knowledgeable staff and great products. You wont feel like your being rushed out of there.....I have spent $10 on a joint and hundreds on assorted concentrates dollar amount doesnt matter you are treated the same.Take the tour of the growing operation if you are in the area

Some good dank best place hands down

Awesome deals and great products❤❤Wonderful friendly staff

Stopped here while traveling to a wedding party and I have to say this place is awesome. The staff was great Friday morning, great deals, great product, yea if youre anywhere near this area stop in

Awesome services and the young lady was sweet

Friendly, knowledgeable staff. Great atmosphere. Decent prices and good daily deals :)

Very nice people, just what people are looking for . NICE !!!!!

This is the spot...super friendly staff and excellent bud that is fresh and not all dried out....Ive never been disappointed.

I came to cortez to visit family Im from out of state so I dont ever really smoke weed or have any knowledge on the other ways to smoke it vape and ediblesI went to The Herbal Alternative to try it out because why not. The budtenders were extremely helpful and had alot of patience with me even tho I asked a million questions 😂 They helped me understand everything and I ended up trying their wax which they had some really good deals for. 5 stars for customer service and product quality

They met me at the door with a smile. Great people, great deals. Im from texas, i will be going back there very soon.

BEST BUD, BEST PRODUCT, BEST STAFF, BEST LOCATION AND BEST WALK THREW TOUR!

Very helpful on helping pick out the right medication to help with sleep and anxiety problems. The pills work better than the pharmaceutical alternative and are very affordable.

I like the weed they sell

Amazing customer service. Had a ton of questions and not one was left unanswered!

Great service....friendly people helping you.....great specials

I like your deals and employees are always nice except for tonight. I needed to exchange a vape cartridge that didnt work. Instead fat white guy with glasses said no and told me it was the battery. Fat guy makes me buy new battery. And cartridge still doesnt work. Wont exchange even though other nicer employees explained to me that they would be more than willing to exchange it in person and on the phone. This guy shouldnt be working there wasting peoples time and money on things he has no business trying to fix. Every one Ive dealt with in the past exchanges them with no questions or concerns. I will be back tomorrow morning and I will expect a refund for my extra battery and my replacement cartridge.

Knowledgeable and very helpful staff. Peaceful environment.

Staff was friendly and knowledgeable. Easy in and out. Not to mention the view! Thank you!!

Great deals good medical supply great survice

Great location, awesome staff, and amazing prices, this is the only shop in town for me!

Best price Ive seen and the friendliest service, the information Id expected were answered, I will be sure to spread the word for the best experience, thank you tha.

The staff is amazing took the time to walk me through my first time with no pressure what so ever. John and Bailey know there stuff and it shows!

Early Bird Shopping to pick up Meds. Krypto available and 30% off. This is gonna be a GREAT DAY ---- HIgh !!

Bud a lil to dry and leafy and lil to much stem love the concetrates

Dynamite Folks, over there! Peace! Momoz!

I aint gunna lie, they have some of the best staff and herb around town. The prices are reasonable, the product speaks for itself.✌

Always a pleasure visiting everyone here

The only time Ive ever got 30% off my herb. Thank you!

Never a let down

The people are fast and friendly

Great service, selection and variety!

I recomend the Jeff Joints made with house bubble hash, they are the bomb!

Friendly staff and I like the location - the old blueberry hill.

The people r friendly and when u have questions they answer your questions..

Great customer service!!

I love da flowers .. Help my pain ..

I got a great deal😀😀😀😀😀

Privacy, respect, value.....you find that here

Absolutely love it!!

Great selection

Good smokes

Great weed!!

100% dope