We came to Colorado from Utah to see our aunt who turns 95 this weekend. We stopped for a break and the jeep wouldnt start. We were able to get a jump start and made it to this Napa Auto Parts. Jordan was an absolute savior, he was professional, kind, and even changed the battery for us because we didnt have the tools. Thank you Jordan, you saved our special trip.

Ordered the wrong item. When I asked about downgrading, Jay told me the mower battery I bought was roughly the same price as one with half the CCA. I was too tired to argue, but he was WAY off. The 150 CCA was less than half the price... I even had to remind him to credit me for my core. Made me wonder...

Napa, in Cortez, is the only place to purchase auto parts. The staff are knowledgeable, helpful, and professional and they have most anything in stock. Worst case scenario youll have your part the next day which is fantastic compared to their competitors. I also enjoy supporting them because they are not a corporate store. You are directly supporting your community when purchasing at this location. Thank you, NAPA!

Very helpful and very good counter woman.

Locally owned Family business Good People that know how to take care of their customers. The only auto parts stord i do business with.

Amazing service! Kent went above and beyond to help this girl get the parts and service needed!

Great selection of parts and tools!

Always good parts excellent service and friendly staff

Awesome owners. Good people. They will do anything to help you with all your needs. I will definately keep going back there. Jamie and Jordan are wonderful.

This is the only parts store that I will use for personal an my small shop. The professionalism that they display is what you would expect, being a veteran this is very important. They will go out of their way to find some of the hardest parts around.

Its friendly enviroment and very helpful employes

They know what their doing. Little pricey but one trip to the store is worth it.

My husband broke down on the side of the road and I went to go get him Parts at Napa. We actually needed more parts and Napa was closed but they still answered their phone and not only did they have the right parts they delivered them. The staff is very knowledgeable and always Pleasant. Thank you for having such great customer service

Great staff, prices, and hydraulic hoses made on site.

Great place. Great people

This is a terrible auto parts store with awful customer service. I ordered a part through them, but they never placed the order. Once the error was discovered I was told that the part would have to be ordered again and it would take a minimum of 3-4 days, but could take longer. I never received an apology for the mistake and got a dry response that basically boiled down to too bad for you with no sincerity or interest in the matter. Dont waste your time with this store. For an extra $2.00 I went through an auto dealership that provided actual customer service and will have the part available within 2 days.

Good place to buy automotive products.

NAPA has always been a great place to get parts and tips for servicing my vehicle. The staff goes the extra mile when it comes to customer service.

Everyone is great and really reasonable prices

Friendly people to help

The best auto parts around, great warranties!

Great help thanks

A great place to get parts, knowledgeable staff.

Great customer service!

Always great and helpful.

Very helpful and convenient.

Awesome very good help

Best parts store in town

So so staff

Auto parts ... what can you say?

Excellent service, friendly

Its a parts store .

Good ..

Helpful

They were very kind 👍