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Tr
Review №1

Had my truck at a different dealership for a steering issue they had it for a week and damage my bumper and didn’t even fix the problem. Brought my truck to this dealership and the had it diagnosed and fixed within 4 days. The steering gearbox that I needed was on back order and they went out of there way to find another one and have it shipped in. Jessica was awesome she kept me informed every step of the way on what was going on she handled everything with my extended warranty company. With the experience I had with this service department I will not take my truck anywhere else in the future. Highly recommend this place.

Pa
Review №2

Was in the process of making a deal on a new 1500 that they located for me and the salesman went on vacation. Didn’t say a word about it. Traded text with another salesman yesterday and now I haven’t heard from them. Called them and all I heard was how busy the salesman is. Didn’t know it was suppose to be this hard.Must be some mistake. I was never presented with an offer as stated in the reply from Brinson. Oh well…

Je
Review №3

Brinson Dodge salesman Kory Wilson got me exactly what I wanted. Love my new Jeep. And everyone is so polite and helpful. Truly a great easy experience. ❤️💙💚💚💚💚💚💚💚💚💚💚❤️💙

mi
Review №4

What an awesome crew. Everyone from a great service writer (Jessica) to the shop mechanic....Scotty.....Was able to get my truck fixed and on the road, with very little time down. And all this without making an appointment....and a Saturday to boot......Highly recommend this dealership for all your vehicle needs.Employees were polite and willing to take the extra steps to ensure I was taken care of, and satisfied with the quality of the work....Look forward to seeing them for my next service appointment.....Thank you again 😊

Er
Review №5

Had some differences in my trade-in and price of my new Ram 2500 initially with the General Manager. However, Kory (my initial salesperson) called and apologized and brought me back in to speak with him and Mike (whom I ordered my truck from) and all was resolved to my satisfaction. Kory, is who I will continue to seek out when Im in the market for a new truck. Thanks, guys!

Sh
Review №6

The service was quick and they kept in communications with me. If I had any complaints it would be that they charged me $34.99 twice for testing a battery. Maybe thats their labor charge I dont know but all in all it was a good experience and pretty good pricing.

Ge
Review №7

Customer service employees are pleasant. Problem is time that it takes for tire to be put on car with appointment. Schedule to their suggested time and still there over 1 hour later.. then spare tire not put back. This is second time this has happened. Tires that they recommend did not have Road hazard because they dont provide on the recommend tires by Firestone!!??

T
Review №8

Thé staff are very helpful, friendly and explain everything in detail for you. It was the best car buying experience I have ever had! I would definitely use them again for future purchases.

Pa
Review №9

Last week my Jeep broke down on the way to Dallas, in the middle of nowhere. I got it towed to the Brinson Chrysler dealership around 2:30 on a Friday. They pushed it into the repair shop and I figured Id have to drive back during the week to pick it up.Phyllis left me a message bright and early that my car was ready to be picked up. I was so overjoyed.They were professional an friendly. I highly recommend this dealership.Pam B.

pe
Review №10

Well we really had a very pleasant buying experience on our 2020 Dodge Ram EcoDiesel 3.0, but with all this cold weather that we usually do not get, we have a new truck sitting in our carport that we can not drive. They failed to go over the block heater!! It has one but the cord did not come with it! We have no way to warm the block! Someone should have been knowledgeable enough to think of that! This is our first diesel so we had no idea!

Wi
Review №11

I had an enjoyable sales experience last year and their service department is great. Be sure to see Phyllis Creed for your service needs. Excellent!

Sh
Review №12

The experience I had there was truly amazing. Kaleb, the sales manager, and everyone else went above and beyond to make sure I had a pleasant and easy experience in my pursuit to purchase a new truck. I love my new truck and will definitely do business with Brinson in the future.

Be
Review №13

Buying a new vehicle has always been a chore for me. Dealing with the whole process has always been a dreaded experience. That being said, I was pleasantly surprised dealing with Brinson Dodge. From beginning to end these guys were fantastic. Brian was very attentive and pleasant to work with, he kept me updated and took care of my needs. Never pressured me and always answered his phone when I called. That’s rare these days ihmo. I can’t give enough praise to this young man. Always honest and up front with me. 5 stars to him and the dealership. If I ever get another Ram, I’m headed to Brinson. Thanks

Ja
Review №14

Friendly...they have to be..they always put up with me...and always answering all my questions with a smile...and of course they listen to all my stories...i always leave satisfied

We
Review №15

Jessica went out of her way to help me with friendliness and professionalism!!! I will not hesitate to come back to Jessica and I will tell everyone I know to do the same, thank you very much, Wayne

ke
Review №16

Marcus who helped me with my purchase of my new vehicle was outstanding in every way possible. He went above and beyond to help me and made sure that I felt at home in buying my vehicle. Jennifer who works at the service department was also very helpful and provided absolute wonderful customer service to me. A very wonderful experience in buying a vehicle.

Ja
Review №17

I was able to have my oil changed at 7:30, and was able to finish and be at work ahead of schedule. Well done!!!!

St
Review №18

Excellent experience with service. The Service Advisor Jessica was awesome!

Mi
Review №19

Best experience ive ever had as far as service at a dealership. Jessica kept me informed and updated throughout my visit on what was going on. Jessica made me feel like family with that big ol Texas grin. Ill def keep bringing my vehicles to this service dept as long as she is there. She is flippin awesome!!! By the end of my visit, i felt like we had been friends for years. She is very knowledgable and def know what she is doing!! If ya want the best customer service and friendly atmosphere, well, this is the place to go!!!

Ph
Review №20

Excellent customer service. Did what they were ask to do in a timely manner. Service writer, Jessica, was very knowledgeable and pleasant to deal with. They continue to earn my business.

Th
Review №21

We had a great experience with the sales staff. Most of the process was done over the phone and they were honest and helpful.

*C
Review №22

I went in for an oil change and to have my car checked out because I had hit an animal that ran out in the street and dented my front end. They gave excellent service and gave amazing recommendations on the best most economical options for fixing my car!

Da
Review №23

Such a great team of people, going over and Beyond and never giving up on looking for the vehicle I wanted. Thanks again Mike, Joe and Shaun.

Da
Review №24

Brinson Chrysler hands down is one of the best dealers for service Ive ever dealt with. Physics (Advisor) was the nicest individual Ive ever dealt with in thw auto industry. I will definately bw back.Thank you for the GREAT service.

Ro
Review №25

Went in for a service, they were able to get me in that same afternoon and got my vehicle taken care of right away. Jessica in service was wonderful service advisor, will definitely be bringing my vehicle in for all my future services.

Ky
Review №26

Had an issue with my truck, took it up there to see what could be done. They had the part to fix it the next day. Employees were friendly and attentive. Jessica reached out to make sure everything was good

Ke
Review №27

We have had numerous visits to the service dept. It seems as if we are assigned to a service contact. This approach is frustrating as others can not help us if our contact is not available. Additionally,were losing confidence in the mechanics.Weve taken our vehicle in multiple times and they say they cant replicate the issue (Jeep cruise control randomly turns itself off on the highway). in another case, they charged us to reflash the pcm with latest update to correct a known issue, but the issue still exists.

Ge
Review №28

We absolutely loved our experience with Brinson CDJR and couldnt be happier. We traveled all the way from San Antonio to pick up our new Ram 1500. The entire buying experience was extremely pleasant and easy. Kyle was very quick to reach out to me after I submitted an online inquiry and Joe helped me get the best value for my trade-in and best price for my new truck. They advertise on their website that they will give more for your trade in, and in our case they definitely delivered. I visited many dealerships in San Antonio before making the drive to Corsicana, and this was definitely the best experience. I was 230 miles away but Joe made the experience super easy. Joe was not pushy at all, he was extremely helpful, and only wanted to make sure I got the truck I wanted for the price I wanted. He followed up a few days later to make sure I was happy with my purchase and to ask if I needed anything. Jami was also extremely helpful and gave us a very thorough explanation of the features that come with our new truck. We have already told all our friends how awesome Joe and the entire Brinson staff was and now we want to let everyone else know. We highly recommend Brinson, even if means taking a drive!!

Sh
Review №29

Marcus treated me like hes known me for ever. He listen to me and my problems with my old car. He gave me refreshments. He talked about family and what mattered and that was my Mama. All the folk at Bronson were cool.

Br
Review №30

Fantastic service! I drove an hour and a half to visit Brinson because of Phyllis, in service, and the quality of their technicians. I didnt have to wait weeks for an appointment and I know the work gets done right!

La
Review №31

The folks at Brinson serviced my Jeep Gladiator yesterday and did a fantastic job! In and out quickly and the service advisor kept me up to date on the progress. I highly recommend Brinsons Service Department for your vehicle maintenance.

Da
Review №32

Went to Brinson CDJR for a manufacturers recall.Phyllis, the service rep, was as friendly and courteous as she always is.

Br
Review №33

Staff was very friendly. Service was quick. Definitely will recommend to anyone in my town!

Ne
Review №34

The salesman we had was very polite and helpful, all the staff we talked with where delightful. Would definitely recommend going there to get a vehicle. Bill was our salesman.

Co
Review №35

Awesome experience! Jami is the best truck sales person we have had the pleasure to work with! Honest and trustworthy!

An
Review №36

Jami was a pleasure to work with. Very personable and attentive to my needs. She was able to deliver the exact car with all the features I was looking for, and stay within my budget. The sales and finance managers were also extremely helpful and made the whole process very easy and effortless. I highly recommend Brinson Chrysler Dodge Jeep and Ram!!

Da
Review №37

Overall this dealership is not it. Go to a official dealership one where they dont overcharge. Also if you have to get a car from here this should be a last resort there are way better dealerships. They charge warranty and dont even. Let you get your services done on your car they always make an excuse to not let you and say that it voids your warranty.

to
Review №38

Always a good experience taking my truck in for service. Jessica is great to deal with and I always get fast and friendly service

Ri
Review №39

Marcus Jones is the man to see! My wife and I felt like we came to the right place after talking to Marcus briefly . Was a quick deal. Marcus is very professional, he also got us way more for our trade in then any other place around tri-county area.Highly Recommend him if your looking for a vehicle.

An
Review №40

Ryan mayfield and everybody there went out of their way to get me the car i wanted hand down great job

Mi
Review №41

Great customer service, I called 20 minutes before arriving and Phyllis was able to squeeze me in and get my vehicle taken care of.

Do
Review №42

Everything you would want in a buying experience friendly, knowledgeable, prompt service in every aspect will definitely recommend to everyone this is the place to go for a vehicle.

St
Review №43

Very good customer service. Also non- pressure informative guidance on preventative services offered during visit.

la
Review №44

Very satisfied with everyone. In and out easy. Definitely recommend them!

me
Review №45

Jessica and Scotty were awesome. They were so helpful and very fast in trying to get me out of there as quick as possible.

be
Review №46

I was pleased with service provided. Phyllis Creech was very personable, friendly, and informative. The only thing I would consider is that you incorporate loaner car availability.

Rh
Review №47

Called in for an appt to get the oil changed, as weve been doing now and Phyllis got us in right away & on top of that got us in earlier than our original appt! The service was great, the price is better than anywhere else weve found & they washed our truck on top of everything else! Thank you Brinson for the continued excellent service! Well keep on coming back!

B
Review №48

Had some electrical issues but was able to drive up and be seen in a reasonable amount of time without an appt. Phyliss was a great help and very understanding. Nothing but great feedback from me.

De
Review №49

Best customer service my wife and I have ever experienced. Friendly, courteous, no pressure sales made for a completely enjoyable experience. Can’t say enough about Brinson Dodge A+++++++. A special thank you to Jami and Mike McInis.

ca
Review №50

THIS VEHICLE HAD A SAFETY RECALL PENDING FOR OVER A YEAR.. I WAS TOLD REPEATEDLY THAT THE PART TO SATISFY THE RECALL WAS NOT AVAILABLE. A SAFETY RECALL BEING THE HIGHEST PRIORITY, PARTS NOT BEING AVAILABLE SHOULDNT BE A ANSWER. ESPECIALLY WHEN AN ELECTRONIC FLASH WAS ALL IT TOOK.

We
Review №51

Phyllis Creech was great, she called me with all they found wrong with this company van that I barely made to the dealership, I knew that it needed a lot of work and she called me with everything it needed and was very, very friendly and professional, I will not hesitate to bring all of my vehicles to Phillis and I will tell all of friends to do likewise, thanks Wayne

De
Review №52

It is always a great experience. The people are very friendly and knowledgeable.

Ma
Review №53

Mike Mcinis is the best car salesman I have ever had the pleasure deal with. I highly recommend him.

Li
Review №54

This was the second time I’ve taken my jeep in for an oil change and told I’m not on their schedule but will be “worked in.” Both times I have called several days in advance to schedule the appointment so I do not have a long wait time. My appointment was at 9am. I arrived at 8:50am. My jeep was not ready until noon. Luckily my husband came with me in a separate vehicle so I was not stuck there the entire time. Disappointed.

Ma
Review №55

Marcus Jones and Jessica the Service Advisor are amazing souls. Thank yall

La
Review №56

Excellent service. Very thorough with attention to detail. Would completely recommend.

Ch
Review №57

They gave me a great deal on my trade in and on the sale price of my new Ram pickup. The after sales support has been great also. Definitely have earned repeat business from me.

Ca
Review №58

Received oil change and tire rotation. Received detailed printout of inspection report. Friendly dealership fast service with a large comfortable lounge area while waiting.

Bi
Review №59

I’m so glad that I chose Brinson to purchase my new ram 2021 3500. What was so hard to get from a large dealership Jamie worked her magic and made it happen. Going the distance for awesome customer service and integrity is mileless experience!! Thank you Jamie!! I will buy again from you!

Je
Review №60

Service was Excellent as always!! We enjoy working with your Service Advisor Jessica. She is always very helpful and courteous and has a great smile. Your service is always quick and professional. Keep up the good work!!Thank you

St
Review №61

Jessica in service was great! She went above and beyond for me and made sure to keep me in the loop about my car and always had a great attitude.

Jo
Review №62

Go see Phyllis in the service department, she will take good care of you!!

Ni
Review №63

Awesome experience, fastest care buying experience Ive had overall. I normally dread the tedious car buying process. I sent in a message I was interested in a certain Jeep and color, KYLE called me within 10 minutes to schedule a test drive. Showed up at 4 PM walked away at 7 PM with a brand new 2021 Jeep Renagade. Thank you so much Brinson in Corsicana! 😆 I love it !

Ke
Review №64

Jessica and the mechanics at Brinson did me right. Stranded in the area overnight and had to have my Hummer towed in to a shop near a hotel(how convenient!). Not a vehicle they normally wld work on but they got me in and fixed right up in the morning. Excellent service with a smile. Thanks folks!

Ka
Review №65

Marcus is the best! He was friendly, professional and on top of his game. This was by far the best and easiest purchase I have experienced! Definitely recommend Brison!

Ri
Review №66

Bryan Mohundro did an amazing job and was very friendly and professional. He made sure all my needs and concerns was met. Definitely recommend stopping by and seeing what they can do for you Great service department friendly staff.

na
Review №67

Mike and his wife allowed me time to look, ask questions, and look again. The atmosphere was friendly and family oriented. I love my car! Thanks again for all your patience!

Jo
Review №68

Went in for an oil change, tire rotation and to have a rattle checked on a new 2020 1500 Longhorn. Oil change/tire rotation were simple enough but the rattle on the sunroof turned a 6 week ordeal. At one point they said it was ready, only to find the sunroof not able to close, the cover sagging down 2” and a 1” gap between the roof frame and the sunroof seal. I could go on and on.... like why was the registration sticker was ripped off and under the seat? Needless to say I was not a happy camper! At this point the GM got involved and everything was rectified fairly quick. All worked out in the end and I’m sure the service department used this as a learning experience. Learn, grow and move forward!

Sa
Review №69

Our service representative was Phyllis. She was promp, friendly and communicated with us through every step of the process. We were satisfied with the level of service we received. She is a great representative for your dealership.

He
Review №70

I love the staff at Brinson, Phyllis is awesome in the maitaince department. Anything I have needed done she has been a great help with. Mike McInnis has been my go to guy for all vehicles for years and I wouldnt purchase from anyone else.

Au
Review №71

Shaun Miller was great! Fast service and got me into the truck I wanted without any problems!

Ke
Review №72

I always have an amazing experience here. Jessica always treats me right. I know she has my best interest at heart and is always just a call away.

Te
Review №73

I had a great experience dealing with Brinson Dodge. They were very professional and I would definitely recommend them to friends and family. My service advisor was Jessica and she made me feel as if she had my best interests at hand at all times.

To
Review №74

Awesome service & always has been for the most part. Very friendly service area.

Ca
Review №75

Jessica is the best! Takes the time to answer all your questions and get your vehicle taken care of.

Gi
Review №76

My experience with Brinson Dodge house was A+. Everyone was friendly and cheerful. They got me exactly what I wanted. They didnt try to force me to buy something I didnt want. I was in and out within two hours. Ryan was a joy. Thank you.

Ji
Review №77

Just a little too far to drive, but the people there were nice. Time wait was decent.

Ma
Review №78

Service dept. was great, go see Jessica for all your service needs!!!

Ta
Review №79

Jessica is always the best! Extremely helpful. She is definitely a five star!Tammy Carter

Sh
Review №80

Jessica is just awesome always goes above and beyond thanks again!!

hp
Review №81

Friendly, professional, knowledgeable sales staff in Ryan and in finance with Mike. They gave me a great deal on my 2021 Jeep Gladiator. Thanks

Ge
Review №82

The salesman Brian and manager Mike did a awesome job getting the truck loaded to what I wanted

De
Review №83

Absolutely fantastic dealership! I love the friendly atmosphere, will do business with these guys for years to come:)

Ja
Review №84

Staff is friendly they are efficient and they make sure they let you know what’s going on

Ch
Review №85

Outstanding place the staff from top to bottom are outstanding.Mrs Jami McInis does a great great job and is so helpful.In just a few minutes she found my dream car and had it on the way to Corsicana from Pennsylvania.

No
Review №86

GPS Does not recognize TX-31 as there address! It should be 1971 Martin Luther King Jr Blvd Corsicana Tx 75110

Br
Review №87

Great fast service. Made sure I knew about my car and what was safe for me.

Va
Review №88

It was a great experience. Marcus Jones was a great help and he listen to what we needed.

Tr
Review №89

I would love to say how much I enjoyed Marcus Jones. Mr. Jones was such a great help! I’ve never experienced such a smooth transaction!!! His great spirit, smile, and personality is a big asset to the Brinson company!! Thank you Marcus for all your help. My husband loved his new truck.......

Vi
Review №90

I always enjoy the straight forward approach to service by advisor Phyllis Creech.

be
Review №91

So two weeks ago I went to Brinson to have a look around their lot. I was not prepared to buy, but i gave them some numbers to let them know about my income, etc..They notified me that they would be doing a needs analysis and they would not be running my credit. After I specifically told them not to run my credit and was told that they wouldnt, guess what they did anyways! I chose to give Brinson a rating of 1 star because i cant make a post with no stars and because of their deceptive business practices. I would not recommend anyone go to this place at all.

Sh
Review №92

They are the most understanding and friendliest and i will recommend them.

Ji
Review №93

Friendly people, quick, excellent service!

St
Review №94

Spark plugs were replaced within two hours at $38.95 each.

Mi
Review №95

Great experience from start to me driving away in my new truck

Ma
Review №96

Bobby Bryan is the person to see if you want a truck.

ch
Review №97

They were very friendly and no high pressure salesmen. I will definitely be back when I purchase another vehicle.

Am
Review №98

Great service people they care about their people alot

Da
Review №99

Great customer service and attention to detail was awesome

A1
Review №100

Great customer service Jessica was very helpful thank you.

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