Excellent service, we got there after work hours and still got our tire changed at no extra cost thank you guys very much, thanks to Joey also very professional 🙏🏻

We were there yesterday for fan replaced that went bad...it took only four hours to get our car back! Thank you for great service!

Thank you Edgar, assistant Mgr! Your help was spot on and fast!

Got my inspection done and taken care of... great service !

Going out of business sale, 50 percent off all the merchandise on the sales floor. They are returning as Advanced Auto. Nice staff.

Literally just got out from there, got a broken in a half tire and even though they were closed for an hour they helped us, they were all so kind and fast, plus we saved a lot of money.

Never disappointed. Leadership runs a great team, alway professional and knowledgeable.

Great customer service. Price matched the price online for their store. Purchased cans of plastidip. The cashier was super friendly and helpful. I will definitely return for more of my automotive needs. Gotta love the boys! Pep boys.

Great place too bad they are closing down the auto parts dept 10/08/2021

Cameron is great to deal with, always going the extra mile. Great service.

Highly recommend coming here very professional. Not Like other mechanics they fix the problem the first time.

Pepboys has a variety of aftermarket parts that most local competitors have discontinued. So Im pretty happy with that thanks pepboys will definitely go back soon.. ABMOBILEMASTERMECHANIC

I got a new battery installed couple days ago. Very satisfied with their service.

Store closing so shelves emptying. Sept 2021

Bye pep boys...all stores are closing down..sad to see you go

Sadly theyll be closed soon 😔😔, to be replaced by advance auto parts ... Lame 😑😑😑😑

Had an appt to get some work done on my vehicle and service didn’t start on my vehicle til 25 min after my appt. I figured no biggie they are running behind. As I look around I see many of the employees either on their phones are too busy talking about non-sense. Hope ur experience with them is better than mine.

I went to Pep Boys to get new tires. Charles was very professional and helpful. I will for sure go back the next time I need their services. Im a very satisfied customer. Thank you Charles for all your help today.

STAY FAR AWAY! Terrible customer service and they (Cameron) tried to rip us off. Our 2015 Jeep Compass broke down last night and I had it towed to this Pep Boys. Cameron in their service department called me to let me know we needed a new battery (I just purchased a brand new one yesterday) and he said we needed a new alternator (the part is $67.00), he said it would cost $950.00 for parts and labor. Im having the alternator replaced at another shop in Corona and theyre charging us $325.00 for the part, charging the battery and labor.

Nice customer service but extremely busy place.

Thank you guys so much! Your team is always kind and thoughtful even when the phone lines are ringing off the walls! I appreciate your work in keeping our cars running smoothly and for not taking advantage of the common folk. 5/5 saved me not only money but also a piece of mind!

I needed a lucas interior car cleaner and they didnt have it in stock so they ordered it for me and called me when my order was in. The person that helped me out was super nice and very very helpful. She was a very happy and super natural and as real as they come. If Im not mistaken her name was Bee or B. Im sorry if Im way off and wrong. But thank you very much for your kindness.

I was very happy with the exceptional personal service I was given by Ms. Bee! I came in with several things on my shopping list from brake light bulbs to the right oil for my Toyota. Not only did she grabbed the items but also showed me the right place to put my oil into my utility vehicle. Believe me, I needed the show and tell and was very thankful for all her help! To her supervisor Patrick McPhee: please give her a gold star for amazing service❣

Good employee guy in the service desk, was really helpful to serve our company van even though it was 15 mns before closing time.

I just got a inspection mirror

They really worked with me to help me get the job done within a limited budget. I appreciate there honesty, thoroughness and efficiency. Thanks so much!

Great service

I recommend this place. This young man Miguel was really friendly. Great service

The Boys are still on top of things when it comes to your needs and concerns.

The manager managed to be fat, loud and rude all in one sentence...

I am giving them three stars as an average of my visits. They have never been exceptional to receive 5 stars but have been very good to receive four stars a few times. Today would have been 2 stars. I had an appointment at 9 am but my vehicle didnt get pulled in until 10:30 am. There is just no hustle with this crew. Go to any Americas Tire and you will see hustle. They make you feel like the customers time is valuable and however long it takes is just how long it takes. I didnt want to give this Pepboys one star because Im hoping today was an exception and not the new norm. They are busy with almost every bay taken. But the same cars stay on the lifts for a while.

I went here for a break service and spark plug install. I was given very good customer service and very fair pricing. I spent the time while my car was getting repaired at the Main Street Brewery a short walk (less than 5 minutes) from the store.

Pretty informative and helpful, definitely will return.

I would have gave pep boys in corona a 5 start but I feel like they just don’t think people have other things on their schedule if they say it’s gonna take 45min to an hour try to follow thru with that promise I missed a couple of appointments with clients for that reason! But other then that it’s always cleaned and they are usually pretty friendly

Excellent Customer service and everyone was very friendly esp the service guys 👍🏽👍🏽👍🏽

The staff here was so very helpful. I had a battery die last night and a starter go out and they helped me understand exactly what I needed to look for because I know nothing about cars!

Great service as always. Walked in with a dead car battery. Received immediate help from Walt. Verified the battery could no longer hold a charge, located replacement and helped me check out. I drive a little bit farther to this Pep Boys because over the years they have had the best service. Todays typical experience guaranteed that I will be back.

Great service.

I fell in love with the Pep Boys in Corona. Their professionalism the cleanness, the welcoming staff and the great service.I live in Riverside but I will be making this my service center for my Lyft car. AAA+++

If you have a car, these guys can keep it running with excellent service and every kind of parts and accessories. The all-in- one stop for your car. Big Plus: they can help you with any questions. Really nice employees. Quick service for your car, drive-in or call ahead, they are always ready to help you.

Sure is nice not having to wait all afternoon. Misty runs a good shop. Techs were great. Ill probably try my Jiffy Lube stops there.

Customer service was great they didnt make me wait long n had answer to problem I look for places that have good attention

6 bays open but 2hr wait for an oil change...? will not return.

Pep Boys, Manny, Moe and Jacks philosophy of helping those of us with limited auto know how are long gone as finding an employee that is willing to help and provide helpful tips when they do not have a part like.... a reservoir cap for a Honda Accord. Instead they try to sell, via special order the reservoir, the cap and the hose that connects the resrvoir to the radiator. Good thing I didnt. Instead, went to a Honda dealer and for $3 dollars got an authentic Honda part for a hole lot less than the special-order price. Manny, Moe and Jack what have you done to Pep Boys?

This location reattached my daughters bumper without charging anything. They are wonderful! .

Great service. All the employees are good natured and very helpful. Also great prices for good parts that actually fit (unlike AutoZone or OReillys which sold me parts that did not fit at a higher price)

Came in Friday to get an oil change. They told me next available appointment was Sunday at 12. I brought my car in 10 minutes before 12 and they said they would call me when its done. I returned 3 and a half hours later and my car has not been touched. Almost 5 now, still no call, I called them, they said its done they just finished.

Ive been shopping for parts lately out of 3 different most popular stores Pep Boys has the best discounts and easier to maneuver check out, plus in most items they have thepay at store feature I love that! Thanks guys!

This location is a lot better than the other stores Ive visited in the past. Very helpful technician and awesome customer service.

Black Friday Shopping was really easy, some parts were to be delivered from Redlands at 4:00pm, I didnt get a phone call till 6:30pm, probably due to the traffic? They stay open till 8:00pm so I did get my parts. Nery nice people work here.

PepBoys was very courteous and helpful, but not the best parts store for a serpentine fan belt, for a Mercedes! However, not at all a bad experience!

Great in and out no sweat!

Friendly and helpful

Great customer service, had a tire blow on vacation, we were staying down the street, ended up getting all 4 replaced and the repair was fast

These guys are good peoples. I would recommend this PB. These guys do their jobs exceptionally well. Good overall experience.

Didnt come for service this time, that is usually hit or miss. The lady that helped me with my purchase was extremely helpful she is a gem for Pep Boys. Thank you.

I will never go to this Pepboys again. I had an appointment at 10 am. Everyone in the waiting room that had been seen that had come both before and after me. At 2, I went to check on my car. It hadnt been looked at yet. AFTER 4 HOURS WITH AN APPOINTMENT. I was told there were other cars in front of mine. If they had that much backup with appointments then they shouldnt have given me a 10am appointment. They should have scheduled me for 2pm. And if walkins was the issue, they shouldnt have been put in front of appointments who had already shown up. It took another 2 hours for them to inspect and replace my brakes. I am thoroughly disappointed with my service here.

I went to get wiper blades. They were quick and fast installing them. I was surprised at the service.

Just really slow. Appointments appear not to mean much as far as a timeframe of completing the service.

Stereo are on sale here

Always quiet in here good customer service used to go to that other two places trust me I wont be back there anymore these guys have a new loyal customer try to play games with those other two places with their fake warranties and everything else also this place has a better selection than the other two pricing is very competitive cant complain

1st & LAST time taking my service here. My car broke down around 7:00pm. I had it towed to this Pep Boys and filled out a drop box slip so everything would be ready to go by the time they open the following morning at 8am. 8am - called and made sure they had everything they needed in order to start working on my car as my brother who was driving it could make his 5hour drive back home to AZ. They said itd be a 30 something dollar fee to even asses the car and they would call me within the hour to let me know what was wrong. 2 hours go bye, no call. I called them and asked what was going on and they said they had a couple questions about which light came on first last night. I said I will have my brother uber to your shop as he knows exactly what happened as I am in AZ. My brother gets there around 10:30 and he finds out they havent even started assessing the car even though when I called at 8 they said it was the next car up. I get a call at 1 telling me the air coolant hose needs replaced. 5 hours from when they said they were going to start looking at it! The part costs $166 and the labor costs $400 so tax included itll be about $500!!!! I said thats absolutely nuts and they dont take AAA or a student ID discount. I said ok fix it I dont care because at this point my brother needs to get home to AZ as he has a flight tomorrow morning. It is now 5:30 AND MY CAR IS STILL NOT DONE. My brother has sat in that waiting room ALL day. VERY POOR customer service & do not recommend them. GO SOMEPLACE ELSE.

If I could give more stars I would. After breaking down in Norco on the way home from Utah— this Pep Boys was the most helpful. They took a $1,500 fix down to $970 for us because of the situation we were in after calling in someone to fix it that wasn’t supposed to be in until the next week. Can’t rave enough about the manager and the staff. Couldn’t thank you enough.

Was surprised at the selection of parts you have on the shelves . Great customer service !

Very helpful people, wide selection, still a great place to get car parts and they still have their Speed Shop stuff.

Great auto service, very fast and quick about tire changes and oil changes, not to mention how extremely nice the customer service is, very considerate and polite, positive, outgoing, and the handyman mechanic is prime on the time he does what he does job wise, great place over all? Yes! Give 5 stars because it’s very deserving!!

Called to order brake pads for pickup. When I arrived, the brakes were already at the register. I was also helped in locating another product as soon as I walked in. Excellent service.

Their Web pricing doesnt match in store pricing. Be careful when ordering online vs. Buying In store

Got my oil changed today. I make an appointment for 12 and got there about 10 min early. I was in and out in about 20 min and the customer service was great.

I had a Pep Boys reward card. Went in to use it around 5 pm to get a simple oil change. The service rep was unpleasant and cold. He told me that he could not help me until the next day😰. I went somewhere else.

They never have the part I need for some reason.

Tried to tell me my Brake rotor had hot spots to get me to buy new ones instead of turning themI took them to a brake shop and they said there was nothing wrong with them.😤 never buying anything here

The prices over the phone were different from when I arrived to pickup my vehicle. Prices was literally doubled compared to what the guy over the phone told me. So make sure you ask over the phone to confirm prices.

Been going to Pep Boys since I was young always reliable and affordable

Got 2hat we needed...checked out fast...easy peasy.

I would give this place no stars if it was possible. Horrible costumer service, wont be coming back here.

This is the worse experience service for me. I took my car to get it checked and they told me it costs $89 to check but if I do service more than that then they will wave the fee. I paid over $500 for the service but they said they cant wave it because I took the car back home for a few hours already. Second problem was the rear brake light went out when I picked it up and worked before I dropped off even when they checked it, it was fine. They told me itll cost me money to fix the light. Why would I have to pay for the light when it worked before they touch my car? Worse worse Pepboy.

Horrendous service from the lady Don in the parts wholesale department very rude. Don told me my battery was not under warranty even though it was within the 3 year time frame an tried to persuade me to buy another. Ended up going to another Pep Boys where they were very helpful and were able to warranty my battery. Wouldnt recommend taking any business to this Pep Boys clearly they try to take advantage of there customers.

Was a horrible experience go for oil service manager edgar refuse to service my daughter car .@1pm and l also make app for 3 pm..but he still act like have olat offwork come on ..l can do and oil change only take 30 minutes but. That what you wk for check and no for commission they need more producted employes at the shop.thanks for nothing.

Charles was awesome and took great care of me. It took awhile for an oil change but they were great.

I went to this, particular Pep Boys because they said they had red anodized metallic spray paint which I was in need of to finish my project.I drove the half an hour trip only to find their inventory was a bit off they were out of stock, but on a happyer note I did pick up a roll of knifeless tape witch is a bear to find unless you go online and the folks there were very apologetic and with that said. I wont be heading back to this pep Boys anytime soon

Went for oil change. Made appointment online and showed up 5 minutes early. It was Fathers day so they did not appear very busy. Checked in for 11:00 appointment and counter person stated 1 oil change wa ahead of me and being finished up and I was next. As of 11:30 (35 Minutes after I arrived and a half hour after my appointment tome, my truck had not moved and the same car that was supposed to be ahead of me was still up on the racj. So it was obvious that they were not going to get to mine anytime soon. What is the point of making an appointment?? I will mot be back. I asked the counter person to return my keys and I will go to a drive through oil change center. May be $10 more but it will be done in 15 to 20 minutes start to finish. No apology or explanation from Pep Boys personell when I cancelled. They obviously do not care at all.

I like pep boys becouse they allways have a lot of offers and they have good atention

I went in to get a diagnostic on my car and they gave me a 1000$ in repairs from the diagnostic. Not even 500 miles later my check engine light came on. I called the manager and he told me to come in at 8am on Sunday and it did not open until 9. When I brought it back in the did another diagnostic they found almost 500$ more to fix and kept talking in circles why they did not find it last time. Plus they were trying to charge me for another diagnostic. They also said my check engine light was not on. I truly feel they unplugged my battery or something to take it off. They are very shady and I would not trust them with any car!!!

The clerks at the Service Department were rude, unprofessional and lack knowledge. Couldnt answer my questions about which oil is best recommended for my oil change. They said its too difficult to explain. Said were too busy and tried to discourage me from getting the oil change on my appt time. VERY RUDE PEOPLE. Improved representation is desparately needed at the Corona Main Street location. Incredable. I will be taking my business elsewhere.

Excellent service, friendly staff. Thank you!

Awful, I had my car tow there since it stopped in the middle of the road. Did not have permission to do any work and yet they did anyways. When all said and done my car ran worse then what it did before they touched it. After test driving it, I took it back and said my is not running correctly and that something was off about it. They would not even look at it! People now a days completely rely on their cars and its a shame how they did not care about how my car was not up to my standard.

Over the top bad behavior from service department and service manager has caused me to close our fleet account.My company has a fleet account, all of our trucks get serviced there, I made an appointment yesterday and received email confirmation for this morning 10-15-16 @ 11:00 AM, I went earlier to drop off the vehicle, a young man couldnt find the appointment so I showed him the email confirmation, he showed me the computer screen to show I did not have an appointment regardless of what I showed him, he was very rude consistent to show me the computer screen and in the end I told him I would go somewhere else, he stated fine see you later. As all this was transpiring while the service manager was helping another customer next to us, she looked up and looked right back down and never said a word until I was walking off, she stated to her customer its to early for this. As I was walking out the front door the young punk was yelling at me from the service desk have a nice day which I took as antagonizing me for a confrontation, I sure hope there is video footage of this. These two dont deserve to deal with the public.Last week I took another vehicle in for tires oil changes and alignment, when I got in the car to leave the oil light was still on, I questioned the mechanic and he said in a snotty way it wasnt here for an oil change, even though I showed him a receipt for $55.00 dollars, we had to end up bringing the car back another day.This Pep Boys is a real mess and needs someone to give it a tune up, and take out the trash.

Service department did a great job, as usual!

Great custumer service I was that area working and I was need something and they help me

Great the guys here are so friendly and helpful. They always answer my questions help me understand whats going on my vehicle

Always great service and more they take go care of me thanks misty

They over charge for service. I got the same service applied at Affordable Auto on 6th St

There tires are a scam, they say they sell you a 70,000 mile tire in fact its just a relabeled 40.000 tire they pro rate you back a couple of bucks now you have to buy there tires again and repay for mounting, balancing and then disposal fee again.. so it a win win for them, if I had known I was getting a 40.000 tire I wouldnt have purchased them.. so dont fall for this scam!

Great customer service got my oil change and tire rotation. Within the time I was quoted.

Friendly service and everything you need for your car in one quick stop

Bad customer service, was returning one item, waited about 30 mins because the cashier did not know how to do it. She called the MGR and again was waited another 15 mins. I think this is ridiculous I wonder why the store was completely empty nobody want to come because of the bad customers

Great service, great people and, great pricesI was told i had an hour to wait and they for to me within 35 minutesYou will not be disapponted.

The old reliable for parts and cleaning supplies. Was limited stock last visit due to reset.

Not sure they did a good job replacing my battery. My car ia acting up now. And please dont handle customer keys with oil on them! My car had oil hand prints on the seat and door.