Great people to deal with. John is very laid back and no pressure; but a wealth of knowledge about the autos he has on hand. Ive been checking periodically on the Porsches he had listed and wife and I visited their showroom several times. John and his son are not typical car salesmen. Very impressed with good neighbor approach and felt as though talking with good friend. This visit was to look at a specific car which sold before I could get there. Impressed with inventory on hand, test drove another manufacturer and bought that one. Painless professional transaction. Highly recommend and will buy again from John.

One of the best car buying experiences I’ve ever had. John made my family and I feel like we’ve known each other for years. Great cars at a even better price. Would recommend to anybody looking for a vehicle.

Cannot say enough positive things about my experience with Lake Norman Auto Exchange. From the moment I walked in the door to driving away with my new car in less than two days, it was unlike any other car buying experience I’ve ever had (and Ive bought buy and sold a lot of cars). The team is knowledgeable without being pushy and truly want to please their customers versus selling cars. They treat this as a long term relationship versus a one and done transaction. I suggest if you’re in the market for a car to check them out! I will buying from them again!

Great customer service, very transparent and professional! My car came decked out with everything I wanted + a full tank of gas. Warranty included for the first 3000 miles. They really take care of you! Much appreciated.

Amazing service. Bought a used car for the grand daughter, her first. The car was checked out fully, including mechanical, bodywork and detailed in and out. Includes a 90 day warranty. My first purchase was my BMW X1, located by John, the owner.

Back in January I bought a 2013 Tahoe from LNAE. This was the first vehicle I’d ever purchased online and without driving or seeing it in person. I was pretty nervous! However, John and his team made this the absolute BEST car buying experience I have ever had! It was so easy and quick and they brought the car to my doorstep. After I received the car, I noticed an issue with the mirrors. I called John and not only did he fix them, he had someone drive from NC to SC to fix them in my drive way.I cannot say enough how great this team is to work with. Highly recommend Lake Norma Auto Exchange!Thank you!

Everyone there is extremely chill and helpful. They have a crazy collection thats worth checking out if youre in the area. When the used car I bought from them broke down, they found the problem, got the part, and fixed it up within a day, and now its running smooth as silk.

Owners were friendly, knowledgeable and willing to go the extra mile for the purchase of my Toyota 4Runner. I will definitely use their services again when looking for a car.

This was a unique experience in car buying. The owner and his son are amazingly friendly and it was a great experience by the used car. They were referred to me by former neighbors and said they were the most reliable car dealers that theyve ever dealt with as well. Excellent price on a used vehicle. In-N-Out quickly. Definitely recommend them to anyone looking for an honest dealer with excellent used car prices. I might add they also have very high-end cars for sale as well which is probably their main business. Give them a try.

Great service I would recommend this dealership to anyone looking to buy a well maintained vehicle. Very helpful with the process of me and my wife getting her dream car!

Great people. Treat you like family and They go the extra mile for you. totally recommend. Will never forget the kindness these people expressed and they dont pressure you to buy the car. You can definitely tell they do what they love and the cars they have there are beautiful. Both Johns and Lisa were really nice!

I had the complete car buying experience with John and Lake Norman Auto Exchange! After a few calls and even a face-time call, he gladly delivered my car to me clean and with a full tank of gas an hour and a half away! I highly recommend him and will definitely turn to him with future car buying endeavors.

Give them a challenge!Hard to find cars are their specialty. Porsche 911, Ford Raptor, Jeep Wrangler, we wanted the hard to find colors/packages. Mercedes, BMW, no problem. Walk in on any given day and you might just fall in love and drive off with one from the showroom. May have happened more than once.I’ve been local, couple of states away in Florida, doesn’t matter. They deliver!If you’re reading this, you’re checking them out, give them a shot. We’ve bought and sold several cars with John and Jonathan over the past few years. It’s the experience car buying should be. Comfortable, personal, fun. I recommend them to everyone that thinks about getting a vehicle. I recommend you give them a shot too. I trust that you’ll agree with me and never want to get a car elsewhere again.

After losing my car in my school parking lot flood, I had to find a new used car quickly. I was am so happy I found LN Auto Exchange. I knew immediately John was someone I could trust and would take care of me. John was extremely compassionate about my situation and turned my very stressful situation into a very easy, positive experience. John, without hesitation, gave attention to all my concerns and worked with me and my limited finances. I am so grateful for John. Thank you ! 5 STAR Plus Rating

John & Jonathan Cleveland were amazing to business with when we purchased our 2014 Acura MDX from them! Their entire car buying experience was leaps & bounds better than the typical used car dealer and their products are top-notch. While I could only DREAM to buy some of the cars shown at their facility, they are sure to give equal attention to every buyer and you totally know you are getting a wonderful product from relationship-focused business owners. I will always look first at Lake Norman Auto Exchange from now on!

I had one of the best experiences in buying now my GTS Cayenne Porsche from Auto Exchange. John and his team was very easy to work with. There were no games or pressure to buy. He made me feel comfortable and relaxed when I arrived. He was very honest about the vehicle. The hospitality and knowledge about his cars sold me. I have had my Porsche for three weeks and I love it. I highly recommend Auto Exchange. You will have a great buying experience.

I have never purchased a car on line before so I was a bit nervous doing so. I look for over a year to find a 2008 Mustang GT and could not be more pleased. I saw the car on line on a Sunday night and the ad said 2008 Mustang GT 52K miles but there were not pictures. I sent an e-mail to Jon asking about pictures and he responded immediately and said there would be pictures in the morning. I looked at the pictures on Monday and immediately called Jon. I asked Jon if we could do a virtual tour of the car to which he agreed. Jon and his staff were most gracious and said if there was anything I wanted to see on the car to let them know and they would show it to me. I asked Jon if I could get the name and number of the previous owner and Jon did not hesitate to get this information for me. I called the previous owner and he said as did Jon you will not be disappointed in this car. Called Jon after speaking with the previous owner and he could not have been more professional. We agreed on a price to have the car delivered to my driveway. The car arrived and it was spotless and better than advertised! Jonathon, Jons son even threw in a set of Mustang GT floor mats! Would highly recommend Lake Norman Auto Exchange, Jon and Jonathon are top notch and very professional!

Excellent find, we love our new 2014 Audi A5 convertible.

Awesome place to buy a car!! Great selection and very easy to work with!!

We had a great experience working with John and Jonathan.We had two cars to sell as we were about to embark on our dream of being full time RVers. I attempted to sell them myself . I’ll spare y’all that experience. Let’s just say I should have known better. HahaI was referred to Lake Norman Auto Exchange by a friend and it was the best advice .John spent time with me on the phone on more than two or three occasions to answer additional questions I had about the process and progress of the sales. They detailed both cars and even took care of a few bumper scratches on one of them. They looked like new by the time they were put on the website .We were able to start our journey with the ease of knowing our cars would be looked after and sold .John and Jonathan go the full distance to assure we as clients are pleased.

Drove from Savannah, Ga to buy an diesel X5 from them. The whole process was smooth and comfortable. The shop and sales floor are very clean. The owner(s) are friendly and laid back and care about the quality of their vehicles and service. I would absolutely buy another vehicle from these guys they were great!

Awesome experience buying my 535 BMW, go see Jonathan, he’s going to do you right, real recognizes real, he’s got you

Please read my review of the best family owned car dealership Ive ever done business again. It will be awhile until I call back, as John sold me a car that should be good for many years to come. But, I will refer all family and friends for the expert, painless experience of buying a vehicle at Lake Norman Auto Exchange. Theres not a more honest, caring car dealership nor other local business order. In fact, I ordered my car over the phone with Johns guidance, a quick email, and a Car Fax review. Great choice! I have a 2015 Subaru Forester with only one owner and 41K miles on it. PERFECT for life in Colorado.

John did a fantastic job in assisting us to sell our vehicle. He presented our vehicle well and helped us to sell it for a fair price. All information was well detailed. As the seller, we were very happy with the transaction!

My daughter was looking for her first car purchase. It was not a good experience. I regret not being there to give her guidance.

We had a great experience with Jonathon and staff. We have a great new-to-us car that we absolutely love. It was so worth the 2 & 1/2 hour drive to find the exact car we were looking for!

John and Jonathan are great guys. They are very knowledgeable about their cars and educates you about things you may not have thought about. They encourage you to ask questions about your purchase. They make sure every car is pampered before placing the keys in your hand and trust me, every car is spotless and detailed like nothing you’ve seen. If you like riding in style, please visit Lake Norman Auto Exchange. They have a vast variety of classy cars and you won’t be disappointed.👍🏽

Ive bought numerous sports/exotic cars over 55 years and have never bought one unseen. John accurately described the car and assured me that I would not be disappointed. He was right. Negotiations and delivery went perfectly. Beautiful car. Great, honest dealer.as advertised

I was recently in a terrible car accident with my youngest son and needed a new vehicle quickly. Since I am a single mother of 3 and a teacher, a financial decision like this is very important to my family. I went on Car Gurus and as soon as I typed the words Dodge Charger this gorgeous 2014 100th year limited edition popped up and I called and met with John Cleveland that same day. I gave him a deposit to hold her until I received a check from the person at faults insurance company. Not only did he hold her for me but he also turned down 3 other buyers honoring my deposit. He also had her detailed and gave her a touch up paint job at no additional charge. I highly recommend John and he will continue to get my business in the future!

Highly recommend Lake Norman Auto Exchange! Exceptional customer service and quality.

Bought a mini cooper s for $7500, wasnt told about an oil leak, engine blew in four days, was told that its my fault for driving the car with no oil, and theres little to no communication, even with the car being under warranty

These people are not upfront with costs, fine details and hard to reach. Had a vehicle on consignment with them and in 90 days there was no contact until the vehicle had sold. The vehicle was sold for $2000.00 less than the agreed price. From the start we were told if the sale price was needing to be dropped more than $500 to sell the vehicle we (the owners)would need to approve it BEFORE hand. Never received a call until it was sold and titled in new owners name. Very shady deal.

Completely professional. They are what every buyer hopes for. I could not recommend any higher.

I can’t say enough great things about John and LKN Auto Exchange.Really quick and painless experience. Tons of great quality inventory, very personable, professional, and kind staff.I highly recommend and will be back again :)

The best experience you will have purchasing a vehicle. Actually purchased 2 cars and they now have a customer as long as they are in business

It was a great experience buying a car from Lake Norman Auto Exchange! Awesome customer service, sweet showroom and fantastic people there. Thanks again John!

These guys where awesome I recommend if your looking for a car at a great price with great mileage go see John he’s the best!!

John is a super nice guy! Let my wife drive several different vehicles to try to let her decide what she likes. Definitely will recommend people to him and will most likely buy a vehicle from him. He didnt try to pressure us into anything! Great experience!

I can’t say enough about our great experience with John and Jonathan. In the matter of a morning, they were able to get multiple,detailed pictures to me, work a very fair deal, and we wrapped up the deal that evening at the dealership. They didn’t mind waiting on a Friday evening after hours so my son and I could drive over from TN and pick up our car. The car was better than promised and the service was excellent. They even returned our one-way rental for us the next day, so we could head back home. These guys know cars and how to provide exceptional service. It’s obvious they love what they do and they do it well. Thanks again!

They have a great selection of cars and priced aggressively against their competition. They run a very Clean facility with super clean cars and they dont try to hustle you. John and his son and team were very helpful to me during my car search and they made me feel very welcome and like family. I will definitely recommend these guys to anyone and everyone looking for a car.

Just bought my dream car from these guys. The shop is spotless, the staff is knowledgeable, the detail job on the car was nothing short of amazing. The best part is everything they told me they would do, they did. Everything they told me about the car was true.It is obvious this is a shop run by people that love what they do and it was a pleasure doing business with them.

John and the team did a fantastic job selling our vehicle. He made the process simple, clear, and stress free. What I liked most, he told me what he was going to do to sell the car and he did EXACTLY that. Thanks John, I highly recommend LKN Auto Exchange!

Best car buying experience ever. John was attentive, and detailed, his love of cars shows in his great attitude!Ill be back the next time Im in the market for another car. Highly recommend to anyone!

Awesome experience! John was very friendly and we were not there for very long to pick up my sister’s car. Highly recommend.

This was a no pressure, fair price, sales experience from start to finish! I will be back to buy another car from John. Thanks again!

John and his son run a wonderful operationI had a small hiccup during the standard 3000 mile warranty period and they didnt tip toe around the warranty or try to play games they fixed the vehicle and they are genuinely good men and great car dealers AFTER the saleI will recommend friends and family to them as well as brawley auto behind that does the workGreat people, honest mechanics shop here knowing you wont be ripped offI cant say enough good things about John and his sonThank really thank you

Ive never owned a Porsche. Ann and I were looking for a car to replace our motorcycle. I researched which car to by and came up with the Porsche Boxter S. I went to several dealers and drove a bunch of cars. John was by far the easiest and most knowledgeable to work with. He found me a car in Texas and shipped it to the dealership in Mooresville. The vehicle had a few minor issues that were not disclosed in the auction report. John fixed all the problems at no cost to me. That included a new set of Continental tires. I highly recommend John and his son of you are looking for a used vehicle. Honest, Courteous, and Helpful. A man of his word.

Family owned and operated business. John and Jonathan are dedicated to excellent customer care!!

Great business, great cars and great people. This is the place to buy your next car. We bought a VW convertible for a fun third car. This place is not run by a typical dealer. John is a car guy who loves what he does. He treats his customers with respect and dignity. Best car buying experienice ever from a guy who has been buying cars for fourth years!

Great service. Ive bought several cars from them. They inspect the cars over much more than other dealers before selling it. Making sure its right when you buy it.

Great team that provides great service. 5 stars!

Thses guys go over and above to make you happy and stand behind all of their cars,wouldnt go anywhere else

From the website. “We find YOU the car you want, not the car on the lot!” This is a total lie. They cant even return phone calls.

Great honest people very comfortable to work with

Great service 10/10

Cool people!

Great service and great cars.

Absolutely FANTASTIC!