200 Bird Rd, Coral Gables, FL 33146, United States
Review №1

My service Advisor Gerardo Blandino is the best. As a 15 year Porsche owner i couldn’t be happier with the brand thanks to him.

Review №2

Excellent service. I was able to proceed with trading my 718 Cayman for a CPO Macan Turbo 2017. Prior to deciding, Leo was patient enjoying to review other options prior to settling on my final choice. Never felt rushed or pressured, which is quite unusual these days. 100% recommend these guys, they are trustworthy!

Review №3

I had and exelente experience and service manager Marcos Rodriguez is great person and his service is 5 star

Review №4

Very well organized and the people were very friendly. Met with Dari who took care of everything. She text me when the car was really. Since I live an hour away I texted her when I was leaving my house and the car was waiting for me as I pulled in. Service went well

Review №5

Yankel Kiko Shwartz was absolutely amazing... He answered all my questions right away even before and after hours. He is a true gentleman with extended knowledge that made all the difference during my purchase.

Review №6

Very pleasant experience. Giraldo was great. Warranty work done on my car (Panamera 4S) was performed as promised and the car was detailed perfectly. Kudos to The Collection!!!!

Review №7

My recent and first experience with the Porsche service department at the Collection was exceptional. My Service Manager, Tyler Garner was the consummate professional with great communicative skills and a sense of urgency in getting my vehicle back to me as quickly as possible. Very patient and dealt with all my questions. I had a chance to tour the maintenance facility which was very impressive. Courteous, pleasant, and professional staff throughout the entire process from booking the appointment to vehicle delivery. Keep up your excellent standard. People make the difference, and I’m glad I was in good hands.

Review №8

As always, Julio Mata, provided me with the best service. His knowledge of the Porsche brand is second to none. As a repeat customer, I’m always happy to work with Julio.

Review №9

Everyone was helpful from the first call, all the way until picking up my car, and then some. The Collection made taking my car to the dealer very pleasant. Thank you for your service, addressing my questions and automotive issues. I look forward to it when the time comes again.

Review №10

Gerardo was super responsive and quick to get back to me on status of my car. He was able to Get my tire fixed and I got my car back same day!

Review №11

Great experience with The Collection. From the service, to the quality of work and loaner car. Very happy to be working with Gerardo!!

Review №12

Best experience I’ve ever had At an automobile dealer. My service advisor knew the problem and got it fixed immediately. Another service advisor got in my car when it was finished. My car was washed and clean. They provided me with transportation home and back. They were excellent.

Review №13

I will start by saying that I am an extremely difficult customer to please and even work with; meticulous, needy, with extremely high expectations. With that, I want to overemphasize what a great decision it was to purchase my dream car (Porsche Macan) from The Collection Porsche Pre-Owned!Excellent customer service starts with a great Manager and William Pena proves just that! He was overtly genuine and honest throughout the sales process, which gave rise to my own trust that everyone on their team had my best interest in mind!Carlos Tamayo is an attentive, customer-centric sales associate, who truly went above and beyond to provide exceptional service and more importantly ensure my complete satisfaction! (*Reminder I can very easily turn into Karen) At all times he exercised endless patience, maintained a can-do attitude, and provided prompt responses to my never-ending questions.So if you are considering buying a pre-owned luxury car, I HIGHLY recommend you go to The Collection, and if you want to be certain you will be satisfied with your experience, make sure you***ASK FOR CARLOS TAMAYO!***

Review №14

Great customer experience. Friendly sales staff.

Review №15

I had a very nice experience obtaining an allocation and purchasing my 2022 718 Spyder. My Porsche Sales Ambassador was Julio Mata. I look forward to another opportunity to purchase another Porsche in the future from him.

Review №16

I’ve been leasing cars for about 10 or 12 years at The Collection. The staff is very professional and helpful from the staff in front to the desk ladies. Gilmore Delima made my last contract very easy and pleasant. He answers his phone calls always cheerful and professional. I would highly recommend this place.

Review №17

I highly recommend The Collection in Coral Gables. They always have time to take care of my car whenever service is needed. Geraldo my service adviser is exceptional, professional and courteous! I wouldn’t think of taking my car anywhere else! The place is clean, efficient and organized.

Review №18

Outstanding job from Marcos and his team.

Review №19

Dari is the best. Always make service appointments quick and easy.

Review №20

Dealing with The Collection is always a pleasant and positive experience.Mr. Tony Montoto is great at guiding you through the buying/ordering process.I have been to other dealers but none compared tom The Collection.

Review №21

I have never had such a wonderful service. I drove in from Chicago just to purchase a vehicle from the dealership. From the moment I walked in the service was outstanding. Three months later and Yankel, my sales person still checks in with me. The purchasing process was smooth and quick. I have been on a hunt for a Macan for two years and every dealership was pushy. If you are looking for a Porsche I recommend going to this place.

Review №22

Smoothest vehicle purchase transaction I have ever had. Outstanding Saleman.

Review №23

Julio is excellent and The Collection is my go-to dealership for all vehicle purchases!

Review №24

All was great, Dari was intelligent, efficient and personable. Car delivered on time, as promised. Thumbs up for Dari and The Collection.

Review №25

Excellent service personnel. My service person Mr. Gerardo Blandino was excellent. He has always shown wonderful service skills and professionalism.Will definitely recommend having your vehicle service at The Collection.

Review №26

When you need work done on your car it may get stressful at times…But not really if you go to The Collection!- And even less likely if Gerardo is your Service Advisor.-In my case I had an ashtray broken, couple of the windshield jets clogged, one tire had to be replaced and regular maintenance had to be done.Due to the issue with the tire I did not have time to schedule my service in advance. Nevertheless, Gerardo (like always) was there to help.It is impressive (specially considering today’s shortages in all industries) is impressive how they got all parts I needed in stock (friends of mine have had to wait couple of weeks for one tire at other dealerships). Even the ashtray they had it in stock.Great service and Exceptional customer serviceThank you again Gerardo!My first review (beginning of 2021)The service was excellent as always. Gerardo is truly exceptional I am extremely glad I chose The Collection, they never disappoint.

Review №27

Nicholas was exceptional. Professional, honest, straight forward. Made the process simple and pleasant. Great place and environment to purchase a car. Thank you so much guys!

Review №28

Went to get options and get motivated to get a Porsche Macan but sales person Eric Medinilla lack of interest of selling a car even to allow me a test drive. Really bad experience.. I am going to Porsche ft lauderdale …

Review №29

Mr. Giuseppe Todisco is an extraordinary person and salesman. He answered all my questions, got all information I request promptly and maintain me inform of everything that was going on thru the delivery of my car and even after it was delivered. Very professional and not pushy. I highly recommend him if you are going to shop for a car.

Review №30

Working with Jose and Brandon was a wonderful experience. They were both responsive and enjoyable to deal with. Brandon kept me up to date on the delivery and delivered the car to me at the dealership. He new the car inside and out and explained the electronics very well. He helped me set up my phone, the radio, the seating, the climate and walked me through many of the other workings of the car. He seemed as excited about it as I was. It’s rare to enjoy dealing with most car salespeople but Jose and Brandon were both the exception and I couldn’t recommend them or the dealership any higher.

Review №31

Perfect in every way. My service advisor Marco got the repair completed in two days and delivered the vehicle to my office.Brilliant job

Review №32

Dari Antonio is the best Porsche ambassador that exists. She always helped me with all my needs and always recommended and guided me so I could have the best maintenance on my Porsche. I feel very happy and safe on the road knowing that the pros got my back. Thanks for all your help every time! Juan.

Review №33

My service advisor Dari Antonio and team are always personable and professional. They are focused on our vehicle, listen to customer input and pay attention to details. I highly recommend The Porsche Collection Service Department.

Review №34

Dari Antonio was pleasant, professional and knowledgeable! I found my Porsche place!

Review №35

Great experience with Gerardo the service rep. Will continue to bring my cars here for service and next purchase.

Review №36

A great collection of people providing superior service for superior automobiles.

Review №37

Very professional. William Peña was straight forward. He made the transaction very easy. The service was superb. It was probably the easiest and quickest negotiation that I have made.

Review №38

I arrived at 5:15pm and was done by 7:00pm. Absolutely the best car buying experience I’ve ever had: no haggling, no surprise fees, expert staff, clean facility, excellent customer service. Truly amazing experience!!

Review №39

Peace of mind service. Very profesional team I do trust on my service representative that all the services are done for the best interest for the live and performance of the car.

Review №40

Although the place seems extremely busy the service was good. My Service Advisor Dari was excellent. Everything appears to be in order regarding the performance of my car. My only complaint is that this is the second time Ive had my car in for service and both times loaner cars were not available. Ive owned BMWs, Lexus, and currently a Tesla and rarely have they not had a loaner for me. The dealership provided transportation via LYFT for drop off and pick up but this is inconvenient for people whos profession require them to be mobile. Quite frankly it is unexpected and disappointing as a Porsche owner. I wound up having LYFT take me home to get my Tesla on a day when my agenda was full. It is frustratingly inconvenient and almost embarrassing to speak of.Imagine having to explain to a client or a colleague that the dealership you took your high end sports car to for servicing didnt have a loaner to give you but provided a ride via LYFT. Not a good look.

Review №41

Bryce Crowford gave me an amazing service experience, very knowledgeable and professional.

Review №42

Very satisfied with Mr. Carlos Carrera support. Always willing and able to fit me in and very nice at all times.

Review №43

Great customer service!Everyone was super professional and caring!They definitely are a 10 plus!

Review №44

I purchased a Porsche 911 Cabriolet and they made the process painless. They also made sure the car was perfect and ready for me when I came back to take delivery.

Review №45

Exceptional attention from the moment I walked in.Automobile I was looking for was verified and I was offered all useful alternatives. The salesperson Nicolas Mantilla was very personable and professional in assisting me with my questions and options. This dealer has vehicles available with great selection and options while other dealer inventory was depleted. This should be the first place to look for luxury and or rare edition vehicles.

Review №46

Great service! Very professional. Helped me promptly. Thank you!!

Review №47

The Collection is the best in South Florida bar none. These people know how to get it done and make it seem less for the customer. Just got a great deal on a car for my wife and she’s thrilled.

Review №48

Excellent service and courteous attendees. The cafe/waiting area is a real pleasure to visit.

Review №49

Carlos was very professional and courteous with his service to me he told what he will get done and he delivered exactly as mentioned. The car was done on time and very clean . I am very happy with his service . The dealership is lucky to have him. Thanks

Review №50

Service advisor newer picking up phone and never return my calls. I spent 30 minutes to drive from my home to ask about parts I needed for my 911. And I did this 30 mins drive 3 times last month because my service advisor always “busy with another costumer “ Please guys pick up your phones and do better carwash after service. Thanks and have a good day! Daniel

Review №51

Great experience with Steve at The Collection!We couldn’t find the vehicle in Central Florida and they had great inventory. Steve made the distance purchase a very smooth experience.Highly recommend! Added kudos to Tiny, who delivered it perfectly and professionally from Coral Gables.Thanks Steve.

Review №52

Excellent experience purchasing a vehicle here. Great reputation, up front and no hidden costs. Peace of mind having a CPO vehicle and felt comfortable driving off the lot. Very friendly and informative sales person. Would happily do business with them again.

Review №53

Francisco took care of the entire process, from my arrival to the final touches to close the deal. Huge thanks to Francisco as the experience was by far the best I’ve experienced in the automotive industry.Happy owner of a preowned Porsche Cayenne Turbo.

Review №54

Carlos Carrera is the best advisor I had in The Collection for the last 3 years. Great service!

Review №55

Overall fantastic service with incredible speed even in the middle of a pandemic and holidays. Dari Antonio was fantastic in helping with my Porsche Cayenne Turbo-I was initially late to my appointment, she took care of me still very quickly. Told her of my time constraints and she was able to very quickly resolve my issue same day and had the car ready, washed and read to go by the same evening. Overall, amazing service and expedited delivery.

Review №56

Great experience. Great service, Tyler Garner was helping us out and took care of all our needs. Keep it up.

Review №57

Mr. Gerardo Blandino provided excellent attention and 1st year service. Thanks Gerardo.

Review №58

Outstanding service all the way around.

Review №59

Very professional Team focused on absolute Customer satisfaction…

Review №60

My service advisor, Dari Antonio, is the best. Sometimes cars end up needing a little work which can be frustrating for the consumer, but Dari’s approach is professional, courteous, understanding and responsive. She helped me out of a jam several times and went above and beyond a typical customer service experience. Highly recommend and couldn’t be more thankful for Dari!

Review №61

Unfortunately the prices and labour hours are overcharged, I have had 3 Porsches 911 for almost 15 years, although this is my first experience in USA, there is not many options for Porsche services in Florida. So basically we facing a Monopoly, take it o leave it. They didn’t clean my car at the time of handover, when I requested again the car to be clean, it wasn’t done properly. This particular detail makes me doubt m about the quality of the mechanical service. Clearly thinking twice before going back to do any maintenance program service. My name is Norman Reyes and I am a Premium Porsche customer who just moved to Florida. Feel free to contact me. Thanks a lot

Review №62

Great selection, good pricing, and an excellent selling team. Francisco Ruiz was clear, concise, and direct and helped me go from having an idea to being behind the wheel of a Porsche Cayenne in less than 24 hours. No complaints yet! Thank you Francisco and team. Truly an A+ operation.

Review №63

Excellent experience with my service appointment at The Collection. Marcos and the entire team are great. From drop off to pickup everything was first class. I’m glad I chose The Collection for all my family’s vehicles.

Review №64

Very difficult to even connect with a salesmanwhen I complained I finally ordered a porscheAgreed on lease terms and signed an agreementWhen it arrived they changed the terms of the lease and convinced me that it was what we agreed toWhen I returned home found the original emailcalled themthe business manager tried to convince me this deal was betterit was notthey changed the paperwork and corrected itI’m sure Porsche doesn’t want its dealers acting this waynext time i’ll lease though an agent

Review №65

I had an amazing experience working with Julio Mata, Jose Yunen, Arturo Morales and Nick Edwards. Easy and fast and they had exactly what I wanted. Thank you guys

Review №66

Mixed feelings with my last service. The car was not ready at the time promised, but Dari Antonio was fast to get me a loaner so I could finish my day with a car. The next day my car was again not ready when promised and I had to wait for over an hour for it. I had requested Dari to see if she could help me get the spare key that was not given to me when I bought my vehicle a year ago. She got my key later that day and went out of her way and took the key to my house. So in conclusion, great job Dari! not so good for the rest of the experience.

Review №67

In the past I had purchased at least a dozen new vehicles, this was the first time that I only dealt with a salesman, who closed the deal without having to go back and forth talking/negotiating with his manager.In other words a hassle free experience!My Porsche salesman was Orlando Ramirez, who demonstrated all the qualities that you expect from a great salesman:Professional, courteous, knowledgeable, and effective that gets the job done.The collection is probably the coolest place to buy a car, and its not just the building its the people that work there, from the valet, to the greeters at the front desk, snack bar, they are all outstanding.I got a great deal, and a great car, a 2021 Porsche Carrera Sin one of the nicest colors (Gentian Blue).My advice to anyone that is looking to buy a Porsche, check out The Collection and ask for Mr Orlando Ramirez, you wont be disappointed!

Review №68

The collection treats there customers like VIP’s. Congratulations.

Review №69

Working with Rafael at the collection was a pleasure - we bought a Porsche from him. He’s very professional and extremely respectful and transparent. We would definitely work with him again if we buy another vehicle!

Review №70

Amazing Service! Came in to have a damaged tire replaced. They were super busy. Took them 1 hour only. The Assistant Service Manager MARCOS does an outstanding job! Highly recommend this business! Best luxury dealership in Miami!

Review №71

Great service staff that can always be counted on to promptly resolve your service needs.

Review №72

My car was towed to this dealership as it was the closest Porsche dealership. Multiple calls and left voice messages I received a call back that the car was complete. They were set to drop off the car the following day and after 6 hours of no returned calls again, I had to get a ride to get the car. Very unresponsive and unprofessional.

Review №73

Exceptional customer service. My service advisor, Marcos Rodríguez is very profesional and made my appointment easy. I highly recommend The Collection at Coral Gables

Review №74

I have nothing but great things to say about The Collection and the assistance by Ms. Yulyen Marval, Porsche Global Certified Brand Ambassador. I was in contact with Yulyen prior to receiving my 2021 Porsche Panamera 4E Hybrid, which I ordered in February 2021 and completed the transaction on June 12, 2021. Yulyen was responding to all my queries within minutes and was always patient, polite and respectful. I stay in communication with Yulyen following the deal, asking her many technical questions about my car. She handles all my queries and concerns seriously trying to help me enjoy my new car and not be scared of the quite complicated electronics and technological advancements. I think The Collection should be proud of its exemplary employee, Ms. Yulyen Marval.

Review №75

Service advisor Dari Antonio is a professional with excellent attention to detail and customer feedback. I highly recommend this service department with the service of your vehicle.

Review №76

The Collection does a great service job.Carlos Carrera is an outstanding service representative.and Scott Struble an outstanding manager. They both deserve credit for excellence service.Also Vinnie Stephens is an outstanding Porsche Shop Forman who is quality and service oriented.

Review №77

Thank you so much to Gerardo and Nick.As always impeccable service and excellent attention.The minor issue (windshield water nozzles) were fixed quickly and the car was delivered in excellent conditionThank you.ADM

Review №78

I had the perfect service experience with Porsche Collection. I received an upgrade as my loaner and they were able to deliver my car when the service was complete and pick up their loaner. I have never experienced service like this before. I would purchase my next car from them based on this superior service. Highly recommend them!

Review №79

I was very happy with the process of buying my car at the Collection. Orlando Ramirez is outstanding; he’s knowledgeable, responsive, attentive and proactive. The whole experience from beginning to end was smooth and flawless. Well done!

Review №80

Carlos was exceptional and very knowledgeable about my vehicle. He was great with follow ups and communication. I highly recommend him for any customer needs.Jorge Garcia

Review №81

The team at the collection are exceptional. This includes Scott the service manager and my direct contact service advisor Marcos. Always available to assist even if it is just a question about the functions of the vehicle.

Review №82

Amazing service. Always on time, always have loaners if you make a previous appointment.Very satisfied.

Review №83

Always a great experience when I go in for a service appointment. Marcos, you’re amazing!

Review №84

Impeccable service. Recently purchased a 2021 911 Turbo S. From building the car to the delivery process, Nick and Yankel were superb. I wouldnt consider buying a car from any other dealer. Consummate professionals that are knowledgeable and putting the customer first. Unheard of these days. Thanks again to Nick Edwards and Yankel Schwartz for the great experience.

Review №85

Excellent attention and customer service but the car was not perfectly aligned

Review №86

These good reviews have to be fake. Service department is very poor quality, lack of organization between service manager and service department. They try to play you for a fool..everyone I know that has used them, goes somewhere else. I know they are not anything above a 3 star.

Review №87

Today I had the best experience @ The Collection Porsche Coral Gables.Gerardo Blandino exceeded customer experience 🙌Five stars ⭐️ ⭐️⭐️⭐️⭐️ Service.

Review №88

The salesperson, Dumitru was extremely helpful and attended to all the details. Seamless, easy and efficient!

Review №89

Gerardo was an amazing service advisor. Was able to work us in a day early and completed work as promised. Highly recommend

Review №90

Gerry B is always on point with a smile on his face makes you feel like family, no loaners available but was given complimentary ride home thru Lyft

Review №91

Excellent customer service, highly qualified Porsche tech team and all credit to Tyler Garner, the Porsche Service Manager, for going above and beyond every time. Wouldn’t take my Boxster anywhere else.

Review №92

Gerardo was the one that take care of my car services as a representative, with good attention to my concern, keeping me posted about the whole process . Tks appreciate

Review №93

My name is Nicola Arrichiello, and I bought my first Porsche few days ago...Yulyen Marval is a very professional Porsche representative. She did’t sold me a car, she bring me in a fully experience in the Porsche world. And I love it !!The most of the people don’t know what’s behind on a simple car or dealer.. and it’s amazing know where your money/saving goes.Thank you Yulyen, I think Porsche deserve you, and each customers, deserves to live the dream experience as I did whit you.

Review №94

Tyler is an incredible service rep. Got me right in and took care of all my concerns. He really knows his GT cars

Review №95

Three stars on overall experience - lots of quirky things happened during my purchase.I reached out late April to see about test driving a Taycan so I could learn the difference between the base and 4S. I reached out on a Wednesday morning and was told more models would be coming in over the weekend, and invited to come in the following week. I ended up driving to West Broward who invited me over same day. I would have expected the dealer to at least invite me in and not push me out, so that was a negative off the bat.After West Broward dropped the ball on following up on my request to put a deposit on a 4S, I decided to come by here on a Saturday AM in mid-May with no appointment. I was immediately greeted and walked through available models and discussed purchase vs lease options. All the staff were very nice and helpful. The initial person I spoke to over email wasn’t available so I was left with another salesman. Very nice, but frustrating when i asked some basic questions (is this the bigger battery, does it have the onboard charger) to which I was told “there’s only one size battery and there isn’t an onboard charger”. I knew both of these things weren’t correct so a bit frustrating to not have staff that are fully up to speed on the product. There were also some issues with the negotiation and price attributed to a “human error”, at which point I walked away from the deal. To their credit, they did honor the deal they “misquoted”. I came back and signed the papers with the original salesman, all an efficient process signing contacts on the iPad, done in under 2 hours which was very much appreciated.The last part of the experience that was frustrating on my return, though truly an accident, was the valet crashing the garage door into my Trade-In. They took responsibility, but At this point I had more or less had it with the dealer and didn’t really have an option to take my car back without a damaged title, which was annoying if I wanted to change my mind. At the end of the day I leased a nice taycan 4s, I appreciated that they stood by their misquoted price, however I will probably shop around before using / recommending this dealer in the future.

Review №96

Love my experience with The Collection. I was able to purchase my wife’s Cayenne remotely with no problem. Special thanks to Marcos for his professionalism. I will definitely recommend purchasing from The Collection.

Review №97

Bandino my Porsche service advisor deserves 10 stars, he was accessible polite and professional

Review №98

These guys are great!!! They sold my wife and I a vehicle and they treated us great, they made sure we got exactly what we wanted and more, my next purchase is with this team, Thank you for being patient and understanding and taking great care of us😀😀😀

Review №99

Service was fine however cash disappeared from my center consul inside my car.

Review №100

This was the easiest car buying experience I’ve gone through... Dumitru was very straight forward and made the process simple! I was in a hurry so he made sure the car was ready in less time- and has been available to answer all of my questions even after the purchase! I highly recommend the collection and Dumitru!

33 Photos
4 Rating
  • Address:200 Bird Rd, Coral Gables, FL 33146, United States
  • Site:
  • Phone:+1 305-444-5555
  • Porsche dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–6PM
  • Oil change:Yes
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