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Metro by T-Mobile
1985 Great Neck Rd, Copiague, NY 11726, United States
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Metro by T-Mobile

Comments
Je
Review №1

Very poor customer service, when I was being service othere people came in and I was put on the side and they were serve first telling me that will take only second, and waitted 15min .and I left

ju
Review №2

I call million times before I get there because they always do something and I have to wait I call in lunch time and they never pick up the phone so lazy people never going there again!!👎🏼

bo
Review №3

The sales person pena was very helpful. She was knowledgeable and helped us find a plan within our budget. Highly recommend asking for her.!!!!!! 100%

ja
Review №4

Excellent customer service, the girls are very nice especially mena, thanks for the good service. 5 stars 100%

Lo
Review №5

I got my phone from this store on black friday very good service but i was looking for brenda and she wanst there she been very helpfull all the time. thats why ill give the store 4 stars

SM
Review №6

I came in here with an issue . I was sad Once I entered the store the there was this lovely girl (mena) Finally she found a solution.. !!!! 5 star !!!!!excellent customer service

Ul
Review №7

Best customer service in long island.

mi
Review №8

Rude personal

H
Review №9

When i go there they say it dont work they want me to pAY like 39 plus dolers there was thos skiny girl with balck jair there just dont go ther

Mi
Review №10

Always very happy with this store. Very helpful, efficient and they know their stuff

Do
Review №11

They dont care to help you and take so long to just pay your bill

Ja
Review №12

Girls so nice and beautiful i love the service thank you if I could give 10 stars I would

Fa
Review №13

They always have a solution very good price. employees have good knowledge about phones....

JH
Review №14

I like the service, i get calls for poland, very good the help that i get from the store, very nice girls

Mi
Review №15

I dont care what any1 says. They get 5 stars. I would give 10. The gals there R awesome m helpful. Love it. I live in Massapequa I choose copiague store. Xoxo. Well I go in day. They Never ever tried to sell me anything and the phone I got may have been like 20$ more. I rather give them the sale.

Da
Review №16

I worked here before, the owners are money hungry, they dont care about customer service, they charge for free services, they make unauthorized changes to customers accounts. my mom went here to pay her bill of $50 and they lowered it to $30 and pocketed the $20 difference, they also dont provide receipts which is super sketchy.THEY OVER CHARGE FOR PHONES, THEY CHARGE FEES THAT ARENT EVEN METROPCS FEES JUST TO MAKE MORE MONEY. DO NOT TRUST THIS STORE. THEY ALSO SELL REFURBISHED PHONES AND TELL CUSTOMERS THEY ARE NEW.

Mi
Review №17

OMG how can imagine ... They recharged me $35 more when activated my phone ... The blonde hair lady is very rude how she can work there ...

Kz
Review №18

THEY ARE FOR REAL. THEY ALLWAYS DOING THEIR JOB THANKS GIRLS

Ar
Review №19

The two women in this store in the evenings are so rude they cheat people out of money, they tried to scam my husband by trying to charge him $40 to switch his phone because the other phone was broken! They lie to people and tell them they cant help them, they close there store early, they wont let you pay your bill there saying there system isnt working . They are lazy and have nasty attitudes! I have tried to report them several times Idk why they arent fired yet! Rediculous! I will continue to file complaints until they are gone because they shouldnt be able to run the store like that!

Sa
Review №20

Huge store, helpful employees didnt hv to wait

Jo
Review №21

They didnt know what they were talking about. they told me my iphone was not unlocked when i did the unlock myself (I fix phones for a living). they tried to charge me 35 just to replace a sim card. Im not coming back to this place.

Me
Review №22

The best place to buy phones

Mi
Review №23

When it opened at 10:00. I was still waiting at 10:11

Sa
Review №24

Very nice worked.very good service,

Be
Review №25

Pena thank u for the service

Vi
Review №26

Tried to sell me for 240.00 a ZTE. Its 145.00 in other stores!!!Thieves!!!!

Ca
Review №27

They are very courteous workers

Fr
Review №28

Stay away from this store these people are rude,they are thieves they over charge their phones.

Db
Review №29

Awesome people beautiful girls

Ad
Review №30

More expensive phone than others stores!

ti
Review №31

Good and fast

Al
Review №32

Worst in long island.

Ce
Review №33

Awesome

Sa
Review №34

Good

jo
Review №35

I go to this store only for the girls for their good service and kindness today I bought a cell phone and I am amazed at the discount they offered me, they transferred all my information to me without any problem .. I do not speak English and they also speak Spanish .... excellent

Ar
Review №36

I have time visiting Las chicas I love brenda very good help whenever I go I ask for her

Ye
Review №37

THANKS TO PENALTY FOR THE CELL ARE DESERVED TO GIVE YOU THE 5 STARS VERY GOOD HELP

Fe
Review №38

Thank you peña and Brenda for getting me a j7 in 140 with paid month and everything satisfied with your service

Ul
Review №39

Thanks penalty And Mena for all u help I recommend the place very kind

an
Review №40

For me this is the best metro pcs in long island I love the service of the girls and I really like how they serve me my family and I have been going there for years. I recommend them

An
Review №41

I got the samsung galaxy j7 star and they gave me 2 more in the store, very good service, they gave me the amazon prime, also for a year

An
Review №42

Im very happy with the customer serviceI am very happy with the service

RA
Review №43

Very good help I received in this metro better price

DA
Review №44

Very good service, very friendly people I really love me sentimental eat on home with The girls

Cr
Review №45

.very good service

le
Review №46

Probably the worst place to get phones..if you like metropcs you must better looking for another location cause people who working there have more time to be in facebook .. they have a lot of hidden fee ... probably the worst place to choose one phone. If you like this company, its fine, but choose another place since the people who work there have more time for leisure and not to serve customers ... apart from that they have a lot of hidden charges, I think they are a fraud ...

Vl
Review №47

Its a good company

Jo
Review №48

Mena and brenda thank you very much

Information
4 Photos
48 Comments
3.9 Rating
  • Address:1985 Great Neck Rd, Copiague, NY 11726, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 631-608-3738
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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