The staff in this establishment are extremely helpful, kind, and friendly. They are willing to offer advice based on their personal knowledge of a vehicle or part. You don’t find too many nice people in this world, but to go in a store and every time a sales person is cordial and friendly is a rare opportunity. I recall on a recent visit, a gentleman went as far as helping my daughter add her new wiper blades I had purchased to her car in the middle of a dust storm. Thank you AutoZone Coolidge for being what genuine customer service should be. We the customers appreciate you!

I wont be back in till two employees are gone. Both female. Have abosuletly no idea what anything is. Took 30 minutes to pull up the right CV axle for my car. Canceled the warranty. Asked where anti seize is, had no clue what it was and had to look it up. Just left my stuff and went to Reilly. Wait for one of the old time workers to be there to get anything. I dont think these new employees even knows what a gas cap is.

I was greeted by the nicest person knew what I needed by my lame discription I think her name was Freda B. Great just great

Its AutoZone if you been there and you know what Im talking about theyre all the same very disorganized understaffed at the staff they have is very knowledgeable helpful and for the most part jolly

I must say things have changed most times they have your part but if its off the norm. U have to wait til late that day or the next day what happen u getting your part at the counter

Had everything we needed.

Its a gamble on employee knowledge. Try to stick to a long time worker.

Good place and the staff if fairly knowledgeable about most parts

Great location and very friendly staff. Always an enjoyable experience when I go into the store. Recommend going to this location if you need any help with getting parts or accessories for your vehicle.

I just want to say THANK YOU!!!!! To the manager who was helping me out!!! Ive been there twice on different occasions and she is always helping me out!!! She is the manager not sure what her name is. But she is amazing!!!! Also thanks to the guy who helped me out with my car!! And made sure I got exactly what I needed to fix my problem!!! Hands down the best customer service every!!! From here on out you guys definitely have my business.!!!!

Richard provided great service

Ive spent thousands in this store over the last 5 yrs. Today was the last. When an employee flat out denies speaking with you about a tool, after speaking to you at length, tells you they have it, puts you on hold to double check, and when you show up to pick up, he has no idea what youre talking about. Denies talking to you about it. Even though you show in your phone, you had an 8 minute call with them. Thereby wasting my time, and losing a customer. JR is no asset to your business.

AutoZone doesnt always have what Im looking for, but for all my tune up or basic needs I generally dont have to look any where else.

Had to replace muffler hangers and they had them in stock, good choices here and great customer service, wife said no more rattles when I drive, remember happy wife happy life

This store is a RIP off. Ordered a starter online, it was late getting there, and never got my score fee back!!!

Outstanding service. If I could give more than 5 stars, I would. They helped me with my situation far and beyond the average service. This will be my new spot for auto related parts. Thanks guys.

Helpful staff made for a quick trip

Ive never had any real issues with them until recently; I was sold 2 wrong spark plugs. 4 were correct and the other 2 werent. I shouldve caught it but I put a little too much faith in them. I had misfires and spent days trying to figure out what was wrong. I finally checked on the spark plugs and noticed the 2.

Slow n poor service

Horrible customer service

The staff is friendly. They make sure you have the right part the first time.

It is not better place to find everything u need for your car and more. Check it out! You will not regret it!

Super awesome staff checked my battery and found it had no problem that I just needed to clean the connection with a coke because it was corroded. Thanks guys

Pretty good to find auto parts, They just need more variety of light bulbs

They have a good inventory. Some knowledgeable staff but some not so much. Choose wisely.

AutoZone is always very helpful

Friendly personal but have different pricing for same item over the phone and in person, item - brake pads

Auto zone as always has proven that customer service is still alive and well. Juan, you did an outstanding job assisting me and explaining everything. Thank you auto zone.

Really nice peoples alway ready to help

They helped me diagnose my problem. It turns out I only needed to replace my fuel cap! I probably saved hundreds of dollars in diagnostic fees at a mechanics shop! I will only be shopping here from now on!

They had what we needed for my sons 1997 Dodge Neon. Friendly staff and eager to help.

Buy all my parts there

There was no line when I went in, I like Auto Zones generally speaking, and the customer service representative led us right to what we were looking for.

Sylvia was just amazing. Excellent customer service. Went above and beyond to accommodate a customer. A+++ Service

I normally dont have any issues with AutoZone, as long as you go into it knowing that many of their counter people dont know the first thing about parts, youll be ok. Today was different. I asked for a transmission fluid dipstick for my vehicle. She kept highlighting the 2WD. I kept informing her I drove a 4WD. It makes a difference. Then she kept checking different years at random. I informed her that only 1996-2002 year models were compatible. They didnt carry it, but finding that out was painful.

Everyone was helpful, some were more knowledgeable than others but everyone was nice and it was clean.

Andrese was great he helped me put a battery in my car when it was stinking hot out ..thank you

A car pulls up with a battery light on.....they check battery voltage. then I ask to check the running voltage since the battery light is on suggesting the car might not be charging. They wont do that unless checking alternatorclearly checking the alternator is what I am shooting for....after explaining again that i just simply want the running voltage to see if its charging or not I get denied. This is why you have such a bad reputation. I would have been gone 3 minutes earlier with the info i came for vs wasting my time on this review. thanks You DildosEdit after response - No thanks, that autozone alternator was on the car 20hrs before this ordeal. it was installed at a shop with new bolts as required. Dont worry, I covered the tow bill. 84 miles

The staff are not attentive to customer needs and dont help you figure out the best item to fit your needs. Ordered a door handle for our van and they didnt bother to mention that what we bought was unpainted and you could order a color matched part. They didnt even call when it came in - we finally just went in days later and it was there.Pick a different store. We could have bought the same item in the correct color online for less.

People leave you alone unless you need help. I like that. Maybe Im trying to learn and I want to figure it out on my own

The employees dont seem like like they want to help. They are eager to get you to leave. They can be very dismissive of customer questions and concerns. You are better off going somewhere else that actually cares about its customers.

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Both time employees were very helpful.

The store manager was very rude . very unpleasant visit and if it was not the only autozone around I would not come back there

The previous reviews are correct. This AutoZone is very dismissive of customers questions. The CSR dont seem to be very knowledgeable about their job. Most of the time they are very pretentious in their answers if youre lucky enough to get one. I am a mechanic and have been given the wrong advice many times by employees at this location. I have ordered parts online and went to this location to pick them up and was told they didnt have them. I have to literally get upset before they would look for my part even though I had proof it was in stock at their store where the receipt in my hand. I always went home with the part even though they claimed to not have it while they just stood at the counter staring at me being arrogant because they did not want to help me even though I had the receipt from just paying for it online. I do everything I can to avoid AutoZone because of their terrible customer service. I have arrived at this location before the closing hours to have an employee walk quickly up to the door and lock it while I am literally grabbing for it to go into the store because he did not want to help me since it was close to closing time.

Seem to always to have my parts

Easily find what your looking for but prices a bit high.

Amanda that works there straight up lied about what I had done and everytime I go in there she always complains about employees and customers when she dont know anything about vehicles always rude Im done going there I have been going there for years and bought a lot of stuff including crate motors that work extremely well no more will I spend high dollars ever again!!!! I mean that nice job Amanda freaking lier

Very affordable auto parts friendly customer service had a real in formal time checking my engine

Always have what I need. 💪🏼

It’s so clean and nice people

Friendly an knowledgeable!

These guys are friendly and very helpful.

All your automotive needs and good customer service

Friendly people

Great place for parts.

I always get great service and the correct parts

Always curious and attentive.

Much better sense Brentstarted working there

Everyone here is pretty friendly and helpful.

Really great and cheap parts for ur car

Nice, quick, efficent.

Always have what I need.

Always get my oil change stuff every three months n always get extra !

I have never had a better experience with autozone. They are fast, friendly, and really funny.

Well stocked, clean and helpful staff.

Always find right part

Good service

Great prices but very rude employees

They dont usually have what I need, but for general admin, they are ok

Great service.

Did not know what they were doing!

The staff was extremely helpful and friendly and helped me with the problems with my car :)

Do all my buying there like my parts new yep

Get in the Zone people.

Very helpful and friendly

Ok place. High prices

Always have to wait.

They are wonderful.

Like parts from here.

Always helpful

Havent been for awhile

Great parts

Awesome service

Nice

Very helpful

Perfect

Wasnt there

Get in the zone

Clueless employees.