Came here to get my 5 yr old son some shoes. Hes growing like a weed. Sales Associate was helpful and nice. Came out with a pair of shoes my son loved after he tried on 5 pairs. Sales Associate was informative and knew her stuff.
My grandson and I went into Shoe Sensation in Cookeville today looking for some new kicks and work boots. The gentleman who helped us was fabulous. He helped us find both! He provided the best customer service I have received at any of the local shoe stores in years. In the past we have gone from one shoe store to another with little or no customer service help, but not today. Today we left as satisfied and happy customers! Thank you to Shoe Sensation and to the very personable gentleman who actually obviously enjoys his job!
I dealt with the manager for the 2nd time about a purchase. What a awesome guy to have run this store. I wont go anywhere else after this experience.
The service was Great and shoes are unbelievably reasonable prices. Any Brand styles and much More. Got My kids shoes my ole man and myself. Great place for new kicks 😉
I recently went to She Sensation in Cookeville Tn. and was very pleased with the whole experience. Marla that works there went above and beyond to help me in my search for Hey Dudes! Although they didn’t have what I was looking for, she was able to locate them at other stores and have them sent to her store. I truly appreciate her kindness and help!
The customer service was great.
One of my favorite shoe stores! Great selection and friendly staff!
The lady that helped me was super amazing, I went in to swap a pair of shoes out and ended up with 2 pairs she helped me find good bargains and was so nice!
The store was clean and tidy, and the associates were friendly and wearing masks. The had a great instock selection, and more than coild order.My purchase was very reasonable, and the product was good quailty. Before I left they upsold me a can of waterproof spray and helped me decide where to buy my next pair from.
Very helpful sales staff. Reasonable prices.$-$$
The employees were so friendly and helpful. They re-rang up my daughters boyfriends boots with her sneakers so we could get a discount. The girl who was finding the sneakers for us told us about the coupon.
Great deals, friendly personnel, very helpful!!
Awesome deals for name brand.
Great sales
Not the cheapest place to buy shoes but the customer service is the best
Staff was very helpful from the moment I walked in. Best part is that i found what i needed.
I love their shoes! Finally found a great store! Highly recommended.
DROVE FROM TULLAHOMA TO COOKEVILLE FOR THE SHOES THEY SAID THEY HAD GOT THERE NO SHOES
They always have what. Employees were very courteous,polite, and helpful.
Nice shoe a little pricey but not a bad place to go.
Really great deals and GREAT CUSTOMERSERVICE. Thank You Miss Tammy.
Lol place I didnt buy anything but my friend found her shoes that she was needing. People were nice to us.
Negative experience. I went because the security thing was left on my sons shoe when purchased there. The shows were a gift from the Convoy of Hope held a the Putnam County Fairgrounds 2 weeks ago. I asked the first employee I saw (had to look for her). She said in a sort of timid way uh.....let me get my manager. The short of the long is The manager (with blue hair) asks about my receipt. I repeated my story. Guess what? She wasnt allowed for policy reasons. Maybe Im just sensitive, but I was super offended. Rant over. Negative experience
Nice selection of shoes here, the prices are fairly reasonable also.
I buy my tennis shoes there they have wide Sizes to fit my feet
Good employees with excellent customer service. Very reasonable prices on shoes and accessories.
I bought some nice sketchers. It was great service. Loved it.
Walmart store is nice to go to. People are friendly and they assist you in what so ever you need or ask there employees.
Friendly, helpful, staff. Not enough selection in the size we needed, and some things were very high priced.
Very helpful staff. You can occasionally find good bargains.
Pretty ok selection. Had trouble there, like most every other shoe store in Cookeville, trying to find my size on something I liked. Size 13. Apparently men arent supposed to have a large foot. Still not as bad as one place, not naming names. Do you have this in size 13? He goes and checks and comes out with two boxes...we have a size 9 1/2, and a size 10. I laughed and asked how I was suppressed to fit a a size 13 foot inside of a size 10 shoe. He looked very puzzled, so these wont work? (Facepalm)
Lara the manager there was awesome!
Lots of name brand shoes at great prices
Good selection, sales and helpful/friendly staff!
Just the right shoes.i needed.
They were very helpful in the type of shoe I was looking for
The shoe selection its great and the discounts are big.
.Love their service and friendly service
Experience walking into a shoe store,and what beautiful shoes
Very crowded at times and the shoes are waaaaaaaaaaaay overpriced. Good deals and looks for kids and women though.
The shoes i got was good the people were great
Great place to get shoes and they have layaway
Great place to find all you need
Good selection, helpful staff
Friendly staff and very helpful. 😉
Great deal on my pair of etenies
They always have the shoes Im looking for in my size the one time they didnt they ordered them for me I got the very quickly.
They have the best work shoes
Find 2 pairs of wedding shoes for $60!
Employees very helpful
Friendly helpful people working there
Great bunch of ladies
Good selection of shoes
Okay place a little bit high price for my budget
Employee was wonderful and very helpful
Gave me military discount and provides a wide variety of mens shoes
Great prices for all wears
Best shoes ever
Its ok
Convenient, relaxed, all in one place, and fun,
I buy all my Pumas here
Get all my Pumas here
I like shoes on my feet
Nice variety
No/not enough boots
Very helpful
Very helpful,and knowledgeable
Higher than walmart
Never been to shoe sensation
Clean srore
Its all in the name
Over priced
No help
Expensive
Very good and discounted
Cookeville best prices
I like it