Visited to order a long list of parts for an 1986 330 Diesel and was promptly taken care of. Service gentleman was very kind and ensured he entered in each part number thoroughly. Super professional and all around good guy. Knowing most of these were special order, he highlighted those areas on our list for us so we knew what we would be waiting on. Super helpful. Didnt catch his name, but receipt shows salesperson 795, working counter at 1-2pm on 8/27/2021.
I received a mower that initially fell short of my expectations.Update: I was contacted by the Manager. The mower was promptly picked up and taken back to correct the issue. AG PRO also sent someone out to assist with mowing so my yard would be kid friendly for Easter.In business, mistakes are made and I believe I was a little quick to judge an entire business based on the actions of one employee. The true measure of a business is how they deal with such circumstances. And AG PRO is stepping up to make things right. We will hopefully have this resolved by the end of the week.Second Update: Jeff King (Store Manager) personally delivered my mower to my home on a Saturday. Any issues I had were fully resolved. What sits in my garage now will likely make a few neighbors jealous. I look forward to doing more business with AG PRO in the future and I would not hesitate to recommend them.
I sent a friend to get an oil plug for our Z930MAnd while we were there we ask if we needed anything to go with plug and we’re told no. When we got home to put it in we realized it needed an O ring. When I called back to check on whether or not we needed it, I was told yes. We live 35 minutes away. I wish t guy had let me know I needed the O ring while we were there!
I waited a month for my mower and I paid nearly $1000 to get my mower back, when they brought me my mower it was on a forklift but when I dropped it off the tire was pumped up so they gave me a alternative to leave with a flat tire or purchase one from them. I will never visit this store ever again
It was a good place to visit & possibly make a big investment into whatever you do.
Very helpful parts department staff. Highly recommend.
Good prices and helpful personal
Great place. Service is great and prompt. Sales is great too. They listen to your needs and guide you to what should work for u. Been a customer of theirs for a while.
Friendly guys in Conyers. Customer service like Chick-fil-A!
Great people. Excellent service.
Very positive experience with Chip at the Madison, GA location.
Awesome Experience. Love MyAg-Pro Dogwood drive.
Called for a part for my Honda mower. Ross was very knowledgeable and helpful.
My go to John Deere dealer. Always a pleasure.
Customer service was good
All the staff is really friendly and very knowledgeable when it comes to helping with all issues. From repairs and parts to purchasing the right piece of equipment for the job!
Great!!! Nice People
I purchased a commercial mower from this dealer @ the end of August,upon buying the mower I had to ask for a receipt from the salesman after I put almost 1k down,until I asked for paperwork he had no intention of giving me any proof of purchase.Almost a month went by and I still had not received any paper work in the mail with my JohnDeere financial account number so I could go online and set up my payments.I called the dealer and they didn’t even attempt to help me just simply pawned me off to JD Financial who upon me calling couldn’t help either because the dealer had not submitted my paperwork.I called the dealer quit a few times to check on this situation as they told me “we will get it taken care of” they never called me back.I even called the manager and he said he would have to call me right back.I finally got the situation resolved today and made a payment over the phone after taking time out of my work day to call JD financial once again.Lousy customer service to say the least,you’d think after purchasing something in the 10k price range your dealer would have enough respect for its customers to not keep putting them on the back burner.
My father picked this place to have the riding mower fixed. I’ve used Agpro before, but not this location. I had a great experience with the OTHER location. I wasn’t impressed with them when I called them a year ago and decided to go with the OTHER location. This location had said riding mower for almost two months. My father, as well as myself had to go and purchase parts for it to be fixed. So, although I’m not going to see a paycheck I had to work in order for them to complete the job. A job that THEY were paid to do. As if that wasn’t bad enough the mower literally started up, cut an acre and died. I thought it was the battery from it sitting outside in the elements for two months @ Agpro(I keep it in my barn, covered), so I buy another battery (eventhough I had just replaced it). Nothing! Won’t start. I am hoping that it is some freak occurrence. I would really hate for it to be a fuse, starter or anything like that when they were supposed to have done a complete repair/tuneup on the mower. You can tell me that my tires are flat(they weren’t) or maybe they have a slow leak and a myriad of other things that were repaired that wasn’t the problem(broken belt) and it’s useless. Wow...smh
Greetings this is agent Christopher Byrd and I stopped by today to look at some lawn equipment. Because of the professionalism of Jesse Roach I bought a product with no intention of buying today. Great job Jesse!!!
Excellent customer service
Love this place first time there... Pleasant Atmosphere...Service Dept. was Great...Had what id been searching for...Seen other interesting products that may need looking into...THANKS GUYS!
Thought i needed a john deere. Until i realized they cost more than my whip. Ill use the push mower i suppose for a few more years.
Good parts department and friendly staff
Takes 3-4 weeks to get service done. Parts and Service seems to operate as completely separate companies, requires back and forth between two counters. They can never fix anything on site and always have to pick up, wait 4 weeks, then drop off. Wont even put a belt back on without taking it into the shop and making you wait weeks and everything gets charged separately.
I love these folks. Very knowledgeable
1st time here. And got some of the greatest customer service and very knowledgeable about the product. will be back.
Purchased two lawnmowers promised a referral fee hadnt heard back. Mower one continues to have starting problems. Not happy at all
You cant go wrong with a deere.... unless shes married to Hannibal Lecter
I did not have any bad experience at all the staff was very kind and courteous . Very knowledgeable on all of the products that they sell
Complete line of John Deer and Stihl equipment - residential through commercial.
This is a good place to get all your lawn equipment needs from. The workers have the knowledge to help you with what you need to do yard work.
Jeff is AMAZING 👏 😍
Price was lower than Lowes. And they teach you the operation of the machine. Also a warranty.
Great staff
Unreliable for delivery..and will not call you if they fail to deliver...and we will deliver WHENEVER attitude that really shows how much they care about customers
Great place if youre looking for a mower or accessories!!
Every time they worked on my John Deere, it got worse. Picked it up and still not fixed.
Repaired lawn mower and saved us money. It was closing time, but the young man stayed and fixed our lawn mower so that we didnt have to leave it.
Pricey. Good place if you need it
Great place for lawnmower needs.
Awesome service!
Good equipment
Here we buy blades for a lawn mower.
Very friendly and good prices