I went in for some power steering fluid, not knowing what it was that I really need. The staff was very helpful.
Great experience wonderful price... Great service.
Customer service was great. The attendants were willing to listen to what I wanted. It was not in stock so they ordered it and called when it came in . I picked up next day. Very easy experience.... Sylvester
Very good experience Very helpful staff had items I need available and ready for pickup!
Needed bungee cords a home decor/ building supply place didnt have. Fortunately, there was a NAPA in the lot next door
Service was great but they didnt have the part in stock but could order.
Im Here At 9:10AM Sunday May 16, 2021 And They’re Not Open. Meanwhile There Is A NAPA Worker Sitting In His Nice Yellow Corvette. Smh
Had to buy new wiper blades for my truck and they put them on for me!!!! Wonderful.
After purchasing the requisite items to,teach my grandson the finer points of a home lube, oil and filter change we came back to recycle the used oil. Surprise, despite the large sign at the entrance the rather rude employee (the only one present in an otherwise empty store on a Saturday afternoon) told me “my manager says we won’t take the oil, if you have a problem take it up with him”. Well I have a problem with that and will no longer do business with NAPA. Fortunately there is an Autozone right across the street on Hwy 138 with overly friendly staff who gladly took my oil and even carried it into the store for me despite not having purchased it there. As I did, you have a choice and Autozone stood up and stood out as the place to go.
Ok if the staff knew what they had in there store.But I found it my self
Turned in core battery.Very nice and helpful young man.
Good friendly very helpful 👍 took the time to be sure I had the right part
Very professional and friendly. Was in and out pretty fast!
I was working their inventory (counting) and for the most part, everything youd ever need is in there! The pricing is a bit steep for my tastes, but youre also dealing with great employees here! Even though I was working, all associates, manager, store managers and District Manager were all VERY kind and Im sure that they would treat you just as I was treated if I were a customer! Understanding and helpful bunch here!
Always got what I need
Couldnt find my order I placed online, after I provided everything, I was told a possible glitch in the system,
Ive never had a problem with this place until now Ive always had great experiences here.. jason has ALWAYS been great help but today I dealt with Michael and I tried to return a wrong part I was sold and michael told me I could not get my refund until I come back with the right part and receipt from a competitor which Ive never heard of so I went to OReilly and they had the right part i told them what I went through and they gave me a discount for napas inconvenience.. so then I returned back to napa and I asked Jason could he return the part for me and he did it with no problem. No receipt. So I was even more upset cause that could have all been avoided! Michael you suck 😒.
Good Napa know how, helped me today. Many Thanks to Criss and the crew.Dont go anywhere else.Go for the know how! Stay out of the zone go to NAPPA!
If they dont have it they will order it.Always helpful staff
The staff was very knowledgeable. It helped a lot
Friendly staff. Always has what I want!
They didnt have the part o needed but was as helpful as they could be.
Old School Service and Knowledge‼️when the computer can’t answer your Question they CAN‼️
I love the quality of most products. The customer service could be better.
Great customer service. I needed new windshield wipers, they even put them on for me.
Everybody must be new. ..couldnt find their own brand of napa oil. .asked me if the bottle was blue?? Said the computer showed 10 cases but couldnt find not one. .then asked if i wanted to order one? One gallon! Lol. .i had to laugh to keep from getting angry. .need the old crew back asap!
Service was courtesy and helpful.helped with a dead battery. Would highly recommend them
Was looking for 20/50W synthetic oil for my motorcycle. Went to Wal-Mart first and they only had one brand non synthetic. The brand was a generic brand I had never heard of. Decided to go to NAPA Auto and they had a multiple selection of the oil I needed for a decent price.
Great customer service. Been going here for a while and always had a pleasant experience even when I had to return parts
Friendly people. Great service.
Great customer service although my tools were not available at this location it is a great place to go.
Well once again the Napa Auto Parts comes through a couple of times with some things that I needed and its interesting that you can get a variety of different things here now from the store I visited here in Conyers off of McDonough Highway that its its pretty good and the guys that worked on the young ladies that work there are a pleasure to talk to and deal with so thank you
Really good store with anything you need. Allowed our church to have their carwash there for the kids summer VBS fundraiser.
Great customer service
Needed odd part did not have at my store called at nine, very friendly employee took order had in store for me to pick up by two! Checked me out and on my way in minutes. Part was just what I needed.
It is one of the best places for getting parts. They strive towards finding the necessary parts for your vehicle.
Pretty good but out of the disposable gloves I use and I use quite a lot of them. I wish they would stock more of them more often
Excellent customer service and that Logan is Johnny on the spot for customer service. The only place I shop for parts ever.
Service was good. Bad location I think and they didnt have the part I need for my dodge charger.
Everyone knows Napa probably has what you need. This store is nice, well stocked, and has great staff.
Quick friendly service! Oh yes and some know how!
Well equipped store only one counter man
Great service, great location, quick transaction, shoet wait
The service counter lady was exceptional.
Bad f***** customer service. I will not refer no one there
Dont recommend shopping I own a auto repair store and they will not price match will never shop there again and their parts is twice as high as at Advance Auto same Parts same part number
Always a great experience and Logan is the go to man
Usually like napa but this one I called about a part number and the employees response was that he doesnt give out part numbers. Are you kidding me. Well you wont be getting anymore of my business since there are a lot of Napa s around.
Awesome parts great service
Great staff and the selection was good...
Just came in to buy a battery.
Very helpful employees.
Good customer service.
Great customer service.
Very helpful information
Napa always has what other dont
Just drove by, never visited here
Customer centric
Good place to shop
Fast service
Good selection - helpful
It a needed place
Good place to work
Courteous and knowledgeable
Okay place to get parts
Excellent service
Newly remodeled
Best service ever!!!
Had what I needed
Friendly people
Friendly employees
Average