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Maces Garage
28 Mace Cir, Conway, AR 72032, United States
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Maces Garage
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Wa
Review №1

They replaced my tires and did oil change. They got me in and out. We waited for them and did it fast. Will return when ever i am in town. Very friendly. Love the people there. THANK YOU

Aa
Review №2

I was able to drop my car off on Wednesday and pick it up on Thursday. The men who worked on my car were fast and efficient and took care of my engine light problem! The prices are fair for the labor, and I will definitely be coming back for any other car problems! The gentleman at the front desk (sorry, I forgot his name!) was very kind as well

Bo
Review №3

They diagnosed my daughters engine failure and contacted the dealership to find out the car had an engine recall. They spent their valuable time preparing an estimate and speaking with the dealership on our behalf. When it turned out to be a dealership issue, they had it towed to the dealership for us and only charged us for the tow. Highly recommend them and will use them again as needed. Thank you so much!!

Br
Review №4

These guys are awesome! Some of the nicest people you’ll ever meet and they go above and beyond. They definitely earned my loyalty.

Am
Review №5

This place is amazing! We have used them for many years and never disappointed!!! I have sent several people to Mace garage and they all were very pleased with the work that was done.

Tr
Review №6

Mace’s is always top notch 10/10 service. Fully trust him and his team, I always recommend anyone with car issues to go see him. Always takes the time out to educate and let you know what the issue is BEFORE doing the service. Not pushy or quick to find something else wrong with the car to break your pockets.

F
Review №7

Busy repair shop who always has time to answer my questions…… Trustworthy and honest… Very clean work areas which I feel shows a level of professionalism rarely seen in repair shops these days…. I would recommend this repair shop to anyone !!!!!

Gr
Review №8

Jeff and his crew are the best I’ve ever worked with. Personable, kind, and super affordable. Best service in Conway. Support local!

JR
Review №9

Very professional! Did the work promptly and a very friendly staff, offered to pick me up and give me a ride being my car was in their shop! Outgoing for their customers, all combined equals repeat business..!

Da
Review №10

Used them twice so far and have my other car scheduled for an appointment. Did a tune up and transmission flush. They are always fast, professional, and fair priced. Will use them again.

Ru
Review №11

Maces Garage was referred to me by a friend after I told them that I took my car to the dealership and they gave me the run around about what was wrong with my car. and once Maces took a look at it and diagnosed the problem same day and had my car back same day. with half the price the dealership was quoting.

dr
Review №12

My sons car had to have alot of front end work it was bad talk. ( Jeff Mace) he said he could fix it & it drives like a dream well pleased. 100%

Mi
Review №13

Very knowledgeable and considerate. There are no surprises when a quote is given that is how much it will be.

Ad
Review №14

Jeff is always friendly, professional and straight forward. My mom has been going to maces for a long time. She has always had a great experience thats why I started using them and have always had a great experience as well.

Ph
Review №15

Great people. Total upfront on cost.

Ch
Review №16

Maces is a good shop. I take my vehicles there and I am always satisfied with their work.

Sh
Review №17

Always awesome service and care for customers. Especially in this time of need, jeff and his staff are a true blessing!!! They have provided me with auto care for my personal vehicle and family vehicles for the pass two years....keeping us moving and safe during our travels.

Ke
Review №18

Jeff always takes very good care of his customers. Havent used anyone else in a good while, no reason to!!!

He
Review №19

Great place to take your vehicle! We have been using Jeff for years and have always had wonderful service. He is VERY knowledgeable and was quick to figure out an issue with our truck that other places werent able to diagnose. I highly recommend!

Ma
Review №20

Called to ask about a repair and before I could finish cut me off and ended the conversation.

Ro
Review №21

As always excellent service. From an honest and fair man. A refreshing thing in theses times.

JA
Review №22

I am very grateful for the quick response you made to my problem. I think my son in law said he might have left the lights on and the battery ran down.I thank you very much for your service and I know that I trust your judgment.Jacqueline Downs

Su
Review №23

They were very professional and quality work. A little expensive. Im not sure Ill use them again but their work is excellent.

Ju
Review №24

Absolutely continually the best service from any company let alone a mechanic. Cannot say enough positive things about Jeff and his willingness to spend money trying to fix the truck right than just fix the first thing the code says. Even when in the end he got nothing out of it. True leadership in the industry

Da
Review №25

Fast, affordable and professional service I recommend others try

De
Review №26

Good customer service is hard to find in this area. As soon as I walked into the office I was greeted and he took out the time to answer all of my questions. Good work done, no complaints.

Ke
Review №27

AAA+++, Ive been very happy with Maces garage, they always communicate well, give an estimate, do excellent work and stand behind it. Having a trustworthy mechanic is almost important as your doctor! Ill keep going to Maces, Thanks again.

Ja
Review №28

Jeff Mace and The folks are Maces Garage are top notch. Honest pricing, explained everything in detail before repairs were made and made repairs on time and on budget. Extremely easy to work with. Does not make you feel belittled as some I have experienced. Would highly recommend him and will continue to take my vehicles to them as needed.

Do
Review №29

Service is exceptionally well. This will be my permanent garage for my truck.

Je
Review №30

We always have great, quality service at Maces Garage.

Be
Review №31

The mechanic is very honest and was working with me to make sure that we were on the same page and that I got the best experience. He also does very good work 10/10 reccamended!!

ta
Review №32

Very friendly and explain everything about the process. Very knowledgeable on questions I had about other services.. I will definitely be back to Maces Garage

Ed
Review №33

Very informative and professional. Will definitely use again. Thorough and friendly.

Am
Review №34

Always courteous, straight forward and honest. The best!

Ma
Review №35

I take my car regularly to this shop. Always on time and a very good service

Ca
Review №36

We have used Maces for 5 years and have been very pleased. We own a transport co and have 5 vans that we rotate out and have had many different types of services done and have always been very pleased.

Ka
Review №37

My husband and I got a coupon in the mail and wanted to give our money to a local business. He took one of our cars in today for an oil change around 10:30 this morning. Would have been awesome, but it all started out bad. He was turning into the street that the shop was located on at about 15 mph and as he was braking, he hit a lot of loose gravel on the pavement, causing him to land in the ditch.One of the guys at the shop, Jeff maybe?, came out and offered to help my husband by calling a tow truck. $80 later his car was out and able to be driven to the shop.Around 4:30 he called to see if the car was ready and was told that the the person in charge of his car was out on a test drive and he would have to speak to him about the car. My husband called back around 5:10, only to be told that the car was never touched, and that they were under the impression that he was dropping it off to have the oil change done tomorrow? It takes ME 30 minutes to change my cars oil, we just dont have the time in the day to do it, or else I/wed totally do it! So yeah, $80, no telling what kind of undercarriage damage, and no oil change, so we wont be back.Its a shame, I love supporting local. 2 stars for the dude that offered to call a tow truck.

ke
Review №38

Very helpful and straight forward family owned business. They went above and beyond to take care of me as a first time customer and have earned my repeat business the next time I need auto repair.

Ro
Review №39

As always, Jeff Mace and his team are the only ones I trust when it comes to auto care.

Ja
Review №40

Excellent service and transportation

Re
Review №41

Affordable an honest !

Da
Review №42

Jeff is straight forward and honest. Highly recommend

Ke
Review №43

Very friendly and helpful with reasonable prices and great service!

Eu
Review №44

Maintenance on the engine, all. All oil changes, etc....

Cr
Review №45

Service second to none. Highly recommend Mace and his crew !!

Za
Review №46

Have taken care of my car for years and are very knowledgeable.

Am
Review №47

BEST mechanic Ive ever had. He does great work. I dont trust anyone else with my vehicles. Plus they have AAA discounts if you use that insurance company.

ra
Review №48

Fantastic service. Excellent people. fast and friendly.

Mi
Review №49

Quick, courteous and efficient service. I went for a scheduled maintenance : motor oil & filter change, tire rotation and rear differential oil replacement. Pleasantly surprised when I got my car back after 45 minutes.

Ce
Review №50

This is perhaps the most professional garage I have ever been to. Each time I have taken my vehicle in they have provided excellent service with the utmost courtesy and no unexpected add-on fees. I highly recommend Maces Garage!

A
Review №51

I have had work done on both my wife’s car and my truck by Maces Garage. These guys are over the top in exceeding my expectations. They are efficient, honest, and stand behind their work (I had to test them on that at no fault of their own). Jeff is always happy to answer any questions I have regarding my repair. They’ve always been spot on with their diagnostic work and give accurate quotes before work is started. They are a breath of fresh air from what I’ve come to expect from some mechanic shops. Give them a shot and I doubt you’ll be disappointed.

Jo
Review №52

AAA approved usually means a good garage, and I was NOT disappointed. These guys to do good work and I have used them several times. Trustworthy, and at a decent price. I tell everyone I know who needs a mechanic about them.

vt
Review №53

Jeff and Jack are really friendly people and customer service is good but after my first visit to Maces Garage, I would reconsider. Upon pick up of my car, I test drove it around the neighborhood and I told Jeff that the steering was not aligned but he told me that he test drove it before pick up and everything is fine without even checking my car again. I recently went to a different place and they told me that Maces Garage mechanic did a terrible job and the bolt was loose and may come off anytime.

Ro
Review №54

Found these guys through AAA and then asked a couple of long-time Conway residents about them and got great comments. Have taken truck two times to them with great service and satisfaction. Would recommend them highly.

J
Review №55

Good services and good prices. Weve had anything from motor mount replacement, tires, oil changes, wires/plugs replaced, brakes done... you name it - here. The estimates are always spot on. These guys are very nice and worked with us when we only wanted specific things fixed. I appreciate a place that will call you and talk with you about doing only what you want done and are reasonably priced too. Great place!

Ro
Review №56

I been using Maces Garage for years with all my vehicles I had. Jeff is professional and knowledgeable about automobiles. He repaired my vehicles in reasonable amount of time. Great service!!!!!!

Ge
Review №57

I have been going to Mace’s Garage for all of my car’s needs for over 6 months now. I drive a 2000 Hyundai Elantra that has needed a few repairs, (worn parts due to age such as wheel bearings, mounts, etc,) and the work here has always been honest, thorough, and reasonably priced. Jeff remembers you by name and makes you feel welcome, never are you talked into something you don’t need and oil changes are always done with a full inspection. Each time I wanted an inspection of a certain part to see if it was worn due to age or not, Jeff executed it with utmost thoroughness and addressed my concerns EXCEPTIONALLY well. After years of trial and error to build a solid relationship with a mechanic I can trust, I have FINALLY found the ONLY shop I’ll ever go to for any repairs or needs! Jeff has genuinely been a true gift in my life to ensure I’m safe on the road and preserving the life of a nearly-antique car. The service is all-around care for the vehicle with an expertise, knowledgeable team that make sure your vehicle leaves the lot in superb condition. Highly recommended for all your car’s needs.

Z0
Review №58

Great place to have your car worked on. Very knowledgeable and friendly staff. Would definitely do business with them again.

Pa
Review №59

Very good at what they do. Honest and dependable.

We
Review №60

The air conditioner in my Ford Focus wasnt working so I called around for estimates. Maces Garage came in almost $800 below what Ford could offer to replace it, AND they were able to repair my car in a couple of days as opposed to over a week that was offered at other places. They had to basically rebuild the air conditioner inside the dash meaning they had to basically remove the entire dashboard to perform the repairs. When I got my car back it looked like nothing had been done to it on the inside, it was perfectly clean, no damage to any part of the dashboard. Most importantly, the air conditioner has been working for over a year now. I received expert service at a price that was 40% cheaper than the closest competitor. Cant recommend these guys enough!

Ja
Review №61

I repair electronics for a living. I understand not wanting to give concrete price quotes or estimates over the phone but when someone has to tow their car to them to get estimates it might not be an option. I was interupted over the phone about not giving me a price. When I tried to explain I just needed a rough estimate they explained over and over Ill compare prices to a written estimate in person or that I can bring it in for a testing then given a price. I then asked if he would give his rough estimate on how much they might charge per hour for labor he Interupted me again and explained hes not giving me any kind of prices over the phone. all I needed was a rough price for labor per hour and I could do the math myself. Everything is online every repair is online you can see what the average time is and multiply that by part cost and you have your price! How hard is that and why couldnt that happen over the phone?I will not bring my car here I dont care if they will be the cheapest. To not be upfront about what you charge per hour or what a average price might be for (a part that we all know the price of) and installing that part is not the right way to do things. Makes you sound shady.

Ju
Review №62

I took my car here one time before and they did an ok job except they kept the car for a week and didnt communicate with me, and let me know they couldnt find an issue. I had to keep calling and they actually never found the problem. Then when I got my car back home I noticed the front bumper had been damaged. I stupidly took my car back here once again in the future and after checking it, they wanted to charge me $1000 to replace the fuel pump and when I decided to take it somewhere else, I still had to pay $200 in diagnostic/towing fees. It just left a bad taste in my mouth and I will never take another vehicle here again. I dont recommend this shop.

Ka
Review №63

Mr. Mace is a great mechanic who really tries to do his best by you and your car. Been going there for years!

Da
Review №64

They got my truck running right when another shop charged me a small fortune with no results. They were pretty quick and prices seemed fair. I will be bringing my truck back in the future and also my wifes car,

Sk
Review №65

Great service. Had a little trouble with the rating system. For sure a 5 star placeSkip Deedon

mi
Review №66

Great local shop!

Cr
Review №67

Good coupon. Appointment only, gotta go looking for it... you wont just see it from the road. Solid service,

Ja
Review №68

Jeff is a pro and his people are too!

Gl
Review №69

Honest owner and very reasonable and backs up his work great garage

Ch
Review №70

He is awesome! Very fast, friendly, and very detailed!

Ra
Review №71

I purchased a 69 Camaro convertible in South Carolina with the intention of driving it back to Canada. The rear shock had separated from the upper mount. The shock was leaning and scraping this inner aluminum mags. We were towed to Maces Garage, where I met Jeff Mace. Although we arrived unscheduled and in a hurry, Jeff and his mechanic managed to solve our problem through fabrication of the original bent part.Though we were behind our planned schedule we never had another issued with the shock mount.I commend Jeff and his mechanic for finding a solution to our emergency situation and getting us back on the road and eventually home to British Columbia.If we didnt break down, I would have never met him and Im glad we did.Randall Wong

Wa
Review №72

I bought a new (to me) 2013 Nissan Altima back in the late summer. It’s a great little new car that only 24,000 miles on it. It looked brand new practically, however it had been in a wreck and repair, so I got a decent deal on it…and although it was a PRE-CERTIFIED car with 7 year warranty on the engine and drive-train, it did not cover any more of the traditional issues a car might encounter that was 3 years old…and in my case an electrical issue.Shortly after purchasing the car…I noticed the windows would roll down by themselves. Strange, and the LOCAL dealer suggested it might be due to the intelli-key remotes and that I might consider replacing one or both of them (at $300 each)…and I told them that I would WAIT on that fix for now. Jeff went through the possibilities logistically and most cost effectively...needless to say, he fixed the issue the very first try.OK, so it’s a success story. No big deal right. But there’s much more to a car repair than just the work. Jeff was in CONSTANT touch with me. When he said he would call…he did! When he explained the repair…he did! When he gave me an estimate on repair costs…they were RIGHT! The really cool thing was that Jeff systematically went through the system, through a series of deductions selected the least costly, but also the MOST LIKELY culprit for my issue. Customer service was OUTSTANDING! He WILL BE my only mechanic that I use from now on…yes, it’s inconvenient to drive 40 miles to Conway for repairs, but if you’ve ever had a bad mechanic, then you’ll understand how WORTH IT IS to have someone that is pleasant, reasonable, NICE and informative to do the work on your car. I HIGHLY RECOMMEND Mace’s Garage for all of your mechanical car needs and repair work. Thank you Jeff at Mace’s Garage!! You are DA’ MAN!!

je
Review №73

Excellent customer service, Very detailed estimate, Excellent workmanship I would highly recommend Maces Garage.

ja
Review №74

Quick and efficient. A little pricey though

Do
Review №75

Very quick, helpful, gave me an estimate before work was done, very satisfied with their work at a reasonable price. THANKS, DOYLE

Je
Review №76

Awesome service at a fair price

Da
Review №77

I was really in trouble when my Town and Country van decided to run a while then quit. No pattern for its failure, It would run days or weeks then all of a sudden would not go. These guys stuck with this intermittent problem and found the cure was an intermittent soft failure in the ecm. Engine control module. As an electrical engineer that has worked over 40 years in industry, I cant say enough about how difficult a ghost problem can be. The mechanics at Maces stayed the course methodically checking off each potential failure point until the beast rared its ugly head at the right moment.The bottom line is that my van is fixed only due to the dedication of these guys to find the real cause and fix it. Thanks. In a time when so many people could care less about the customer, it is really wonderful to find those that really do put the customer first.

Rh
Review №78

Experienced mechanics.

Ch
Review №79

Great work, great pricing

Wi
Review №80

I get all my mechanical work done at Maces....They know what they are doing, and they do it right.

da
Review №81

Friend went there...dont recommend...older lady...she got overcharged and didnt fix it...finally did fix...she threatened to call the Better Business Bureau!!!

Ch
Review №82

Friendly and honest

Ja
Review №83

Brought my truck into them for a problem in the transmission and turned out it was nothing they didnt charge me for a lot of unnecessary stuff fixed the issue and had it ready very cheaply

Jo
Review №84

I’m gonna slap

ti
Review №85

Great shop.

Ci
Review №86

Great service.

Co
Review №87

Very friendly

Ma
Review №88

Would never recommend this place

Information
12 Photos
88 Comments
4.5 Rating
  • Address:28 Mace Cir, Conway, AR 72032, United States
  • Site:https://macesgarage.com/
  • Phone:+1 501-327-2083
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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