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Lockaway Storage
8874 FM1976, Converse, TX 78109, United States
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Lockaway Storage
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ro
Review №1

Grace, at this Lockaway Storage location is one of the sweetest ladies I’ve ever met ! She was very kind, and easy to work with while acquiring a unit . She was super helpful and explained everything I needed to know in detail . She made sure that a light in my unit was fixed the very next day after I told her it wasn’t working . I haven’t been at this location for long, but after just several weeks I can tell that this location is kept very clean . This has been one of the smoothest and best experiences I’ve had so far with any storage unit, mainly because of the customer service and cleanliness. 5-Stars !

Ma
Review №2

Clean property manager was very helpful and super nice. Would definitely recommend this place

Ad
Review №3

Great experience! Online move-in was super easy and loved the phone call I got from the manager welcoming me. Nice, clean facility.

Jo
Review №4

I have used them twice now. Both times were smooth and effortless. Will use again if needed.

Ch
Review №5

It was very good,. the Owner Gracie was very nice, accomadating, I would recommend to anyone looking for a storage facility.

Be
Review №6

We have been tenants here for several years. Absolutely amazing office lady Grace. So helpful and very kind. We had a climate control unit and it was very nice, clean and rodent free. I highly recommend Lockaway Storage to anyone looking to store items.

Jo
Review №7

We had to arrange for a storage unit after my mother-in-law went into hospice care. The people at Lockaway Storage were so kind and helpful and made the whole process so easy. Wonderful customer service and reasonably priced. Clean and secure.

Je
Review №8

Storage units are in great condition and clean. Area is safe and secure.Customer service was exceptional. I recommend this location.

Li
Review №9

Very friendly and helpful service. Nice appearance and location. My only disappointment was having to pay for a whole month when it got emptied out early in the final month, due to no prorating at the end of your service.

Jo
Review №10

Very good customer service and explanation of fees.

Ja
Review №11

Come from Omaha NE trying to find a unit big enough for everything we were so lucky to be referred to lockaway storage.. they showed us the unit before we rented to make sure everything would fit instead if just giving us the demeintios whick was very helpful and made it easy for us to decide. The lady at the desk was very nice and very help when it came time to rent. Thank you for the great customer service. 5 starts here

Er
Review №12

I have noticed at other self storage facilities it is common to give 10 day notice you are moving or be charged for another month. The units are really fair priced and the large ones are especially great bargains big enough to store all my furniture and also my car.

Jo
Review №13

I rented a storage Unit from mid May until the end of June. On the third day of July I had all of my items out (just a car) and I went inside to inform them I was all out and it was theirs. The lady responded with You have to pay for July since it is past the first. I asked her if there was a way we could work this out instead of paying for a storage unit that I will not use at all for a whole month. She responded with saying If I did not pay she would report me to the police. These people do not give any kind of forgiveness and try and get every penny out of you because you signed a contract. I honored the contract but I will never go back here again.

Fe
Review №14

Great experience. Got everything squared away quickly. Definitely recommend this place

Jo
Review №15

Great service the team working there are outstanding they always go beyond their duties to help you.

Ca
Review №16

Ms. Gracie is one the best managers, Ive ever met. She is caring, understanding, and friendly, .I feel very secure, knowning that this location is very well managened, clean, and safe..We have been a customer, for years, and would never consider leaving this company, nor the location..When its run by the best, you get the BEST!

ap
Review №17

Grace has been very nice and helpful..

D
Review №18

Great staff and customers services with very clean storage unit.

C.
Review №19

They are super helpful and I would recommend this company to everyone.

He
Review №20

The management is by far the best .they are understanding and very patient.

Y
Review №21

Area is clean. Mgr always on site and helpful.

ca
Review №22

Easy access and very accommodating!

Mi
Review №23

Facility is clean and you have 24hour access to your unit. Large units even have electricity in them. Have been renting there for several months and plan on continuing for several more.

Ro
Review №24

Great customer service and good place to rent.

Jo
Review №25

Great great service and very clean place.

Jo
Review №26

Very good people in front desk and very good service.

Ge
Review №27

Wonderful, customer service was great.

Information
66 Photos
27 Comments
4.6 Rating
  • Address:8874 FM1976, Converse, TX 78109, United States
  • Site:https://lockaway-storage.com/self-storage/tx/converse/fm-1976//?utm_source=GMB&utm_medium=organic
  • Phone:+1 210-951-2668
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Packaging supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8AM–4:30PM
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