We had Rebecca as our salesperson. She was knowledgeable and helped throughout the entire process. She made our purchase quick and easy and made us feel like we were just talking to a member of the family. Its comforting knowing we had someone like her on our side when it came to negotiating a price and looking at options. It was also a breeze trading in my fiesta.

Giving 1 star is being very generous. Absolutely horrible experience from sales department to service department. Got a absolutely horrible rate because they somehow they forgot to put in all my income information. When I questioned it at signing, they finance guy said he never got it and had to proceed as it was. Then they marked up the vehicles over 2k in add insult that are not optional. Then they sell you warranties that they do not actually want to do the work. Sent vehicle back in for service, because vehicle was running horribly. The service department says no problem and sends us on our way. Problem persisted and had another garage look at the vehicle and they diagnosed the issues and gave us a print out to give Wiesner to get exact problem fixed. Got the car washed and oil changed and sent it back to Wiesner and gave them all paperwork showing exact problem. They called couple hours later saying vehicle was ready for pickup. They said problem was oil was over filled. Asked to speak to manager, and rep said he was busy. Left multiple messages with no call backs. Went to pick up vehicle and asked to speak with manager, and of course he was not available. And guess what, cranked up car in parking lot and still has same problem. Customer service is horrible and poorly trained service staff. Right now I don’t even have confidence they could even do a oil change. Everyone do yourself a favor and avoid this dealership at all cost!!! I baught a vehicle years ago from Wiesner and had no problems. They just lost a repeat customer that will need 2 more cars next year.

Today was my first experience using Hyundai Wiesner Conroe. I got an oil change and routine service. Cindy Black was exceptional and professional. Her explanation of service and the related charges was very clear and transparent. I feel she is a caring and honest employee. I could not give her a better review. She is awesome.

Recently purchased a 2021 Genesis G80. I love the car and had a very good experience working with Wiesner. Bob Mitchel was my salesman and really appreciated his approach. He was straight forward about the current environment of buying a car and put no pressure to make a purchase. He was knowledgeable about the features I was not aware of and once I made a decision things moved very quickly to finalize. Also found the finance manager (Trey Traylor) very easy to work with and and gave good insight on the best way to purchase the vehicle.

Great sale men . Never push you. Just give you the details of what your looking at and inform you on your choice.

I just signed a lease on a Santa Fe with the help of Ryan Allen. He was very kind, patient, knowledgable and helpful. He explained everything thoroughly and was very personable. I highly recommend Ryan for all of your car buying/leasing needs!!! He is great!

First off, I want to say that Wiesner has a great Service Department. I purchased a 2021 Hyundai Santa Fe Calligraphy from North Freeway Hyundai (NFH) and took it to NFH after my brand new car started leaking oil and because there was a loud rattle in the dash. Not only did NFH’s Service Department not fix the problems, their staff was unprofessional and completely callous about the inconvenience they caused me by failing to fix the problems the first time. At any rate, I took my car to Wiesner Hyundai in Conroe and the difference between Wiesner’s Service Department and NFH’s Service Department is like night and day. Wiesner’s Service Department staff are courteous, professional and have been eager to help fix the problems that NFH refused to fix.

I purchased my first car today at Wiesner Hyundai and had a great experience. I drove down from College Station because the Conroe dealership had the color I wanted. When I got there, Kenny was beyond helpful, and he even took off the unnecessary extras associated with the sale. He answered all questions thoroughly and to the best of his ability. I could not have asked for a better experience purchasing my first car.

Not a good experience, but I was warned about this place and the sales manager before I went and didn’t listen. The couple of sales reps we spoke to over a 3 day period of deciding on a car were nice and then it came to buying time and the entire atmosphere shifted. The sales manager marked up the price of our perspective vehicle over $2000 dollars the day after we test drove and decided on the car and told us that was his market adjustment and nothing he could do about it because “I could mark it up $5000 over market value and still sell it like I have done with plenty others” and then put $2000 in add-one such as windshield coverage and leather interior coverage and then said they weren’t optional because “we’ve sold those coverages on all of the the others we have moved off of this lot” they play nice until you’re in the chair to buy it and then flip the script to be as predatory as possible and hope that you are too soft spoken or oblivious to catch them and say anything about it. One of the worst experiences I’ve ever had at a supposedly reputable dealer and will not ever return. I caution any new car buyers who may read this to be on your P’s and Q’s if you are going to attempt to do business here. I’d give less than 1 star if I could.

Terrible communication between departments and lack of training. I scheduled an appointment to come in and get a new key fob programmed. While setting up the appointment, I was told the key fob was going to cost only $20 and the programming will cost about $220. When I arrive for my appointment, I am informed that they now have to SEE IF THEY HAVE IT IN STOCK, as well as telling me it may take a few business days to come in. Not only that, I was told that the person who I talked to on the phone misinformed me when giving me the price, and the actual price was over $500. Absolutely ridiculous.

The WEISNER HYUNDAI SERVICES Center is TOPS! EXCELLENT Service.The Service Advisors are Professionals and Courteous.

Buying my first car here felt like doing business with family! Ron and Trey were honest and helpful. I love my new Tuscon, and I loved my experience!

We did not end up purchasing a car from then, but they were super friendly and helpful. My car lost battery and the sales person literally bent over backwards to assist us in 100 degree temps. Those nice gestures go a long way.

The best car buying experience We ever had. Very accommodating, friendly service.

Price advertised online not the price you pay, shady dealership alive and well. We came up to this dealer because of pricing online and yes, deal to good to be true. We were buying a car for our daughter and were ready to write a check when we were told we have to pay an additional 2k for a windshield and gps protection package, a package that our insurance covers and hyundai comes with. Told the sales rep we didnt need this, the message was this isnt my fault, it is what the dealership requires, you pay it or leave.......not even a goodbye or thank you........salesmen literally stood up, walked away. We walked out, went to the competitor down the freeway in Spring who cared about getting our business, didnt charge us for a package we didnt need and we wrote a check and our daughter got her new car in less than 2 hours. Now I will be posting a rave review for the competition, the salesman and will share what happened at Wiesner every chance we get.UPDATE: Shared with our neighbor, she now has a new hyundai from down the freeway in her driveway. I will keep spreading the word!

Wiesner Hyundai is an excellent place to shop for your next vehicle. We have bought our last six vehicles from Wiesner and have loved every minute of each vehicle from that time we stepped into the dealer floor to the time we signed for the purchase. Our salesman Ron Clark is the best person I have worked with and will continue to give him my business as long as we are buying vehicles. Wiesner is a fair and fast (in my opinion) process to get you the vehicle you want to the financing you need. EXCELLENT AND GREAT SERVICE EVERYTIME!

The car listing price on cargurus is $21,150 vs dealer website is $22,680. I asked for a clear out-the-door price sheet and they only give me a message which is $27,200. So $6000 more for tax and title? Just fix and match the price please so people dont waste their time!

I was interested in looking at Sante Fe amd Tucson and the person who was showing us the vehicle up and left with no keys. They need to work on their service.

I purchased a vehicle back in April. It wasnt until I was ready to sign that they told me I HAVE to purchase this GPS tracker service and an extra red brake light cause they were add ons that were already installed in the car! I caved and bought it anyway because I live 4hrs from them and I made the drive just to buy the car my I wanted. Turns out the ZAZ GPS service did not work. I called the provider who told me the equipment was not hooked up to the actual car!! Called the dealership to ask if I vould take it to any Hyundai dealer in my area to get it fixed, but as it turns out... If I dont want the extra 900 I paid for this stupid tracking service I didnt even want, I have to drive 4hrs out to Conroe to get it fixed!!! I didnt even get an apology from the lady who very rudely told me it was my problem I dont live close by!!!!I love Hyundai cars but never again am I doing business with Weisner Hyundai!!!!

Wiesner Hyundai was amazing! We knew exactly what car we wanted before we went into the dealership. Mason helped us and made the buying process move as quickly as possible. We were in and out within 2 hours from beginning to end. While the finances were getting situated Mason went over the car and all the buttons not wasting a minute of our time or his. Mason was so knowledgeable about the Palisade and answered all of our questions. We will definitely be back and we will recommend Wiesner Hyundai to everyone!

Came here just to get a few recalls taken care of, super nice people, werent getting a dime from me and still treated me like a customer

Through the CAR PRO USA program Weisner Hyundai in Conroe, Tx took the BEST CARE of my mother n law Sharron. Mason Wayland in sales listened well, answered all questions and provided excellence in assisting her to find the right vehicle she could afford working tirelessly to also find the right color. Justin in finance hit the payments on the money and Mike Earls head of the dealership gave personal attention. THANK you Weisner for making a great lady a happy woman. We will be back!!!!!!!!!

Be WARNED of Hyundai Wiesners GIMMICKY sale practices regarding their mandatory WARRANTY. I was sold the windshield protection warranty that was claimed to replace a cracked wind shield with OEM (Original Equipment Manufacturer), but the warranty company was unware of Hyundai Wiesner sale approach since they only offer third party windshield replacement. Which most insurances cover and for some of you would mean no need for a baseless warranty. My BIGGEST concern/issue is the lack of Hyundai Wiesners response from their team to discuss any concerns or clear any misconceptions of the windshield protection warranty that I may have. I was able to talk to Ed the Financial Manger the first time I called. He said he would look into the matter and get back to me. We are going on 2 months with no follow up from the Financial Manager. Ed has yet to answer my follow up phone calls or return any voice mails. At this point, I would like confirmation on which party is incorrect - Is Hyundai Wiesner incorrectly selling Warranties claiming to replace parts with OEM - or is the warranty company not abiding by the requirements of the sold warranty. I would be happy to put this issue behind me once I get clarification on any misconception I may have. At this point, I would not trust Hyundai Wiesner to manage your car purchase or any type of warranty or auto loan if they can not respond to a simple request.

Mason is one of the best sales people that this organization has. I would request him individually as he understands his product and will do anything to help you get you in a new vehicle.Ironically, we showed up to the dealership earlier to be not attended to but Mason stepped up and really knocked the ball out of the park. He is a true asset and his can-do attitude is one of the best that I’ve ever seen. He has restored my I hope in good people doing great work. Thank you Mason for your diligence and Helping my wife and me.

We went to purchase a new vehicle, the sticker price was $32,000, upon confirming we wanted to purchase the vehicle the dealership tried to add a $3,100 extended warranty. The sales guy insisted it was “on the vehicle”, as if the warranty was physically adhered to the vehicle, as if it was an object not able to be removed. Upon further discussion it was apparent and obvious this was a scam, meaning this warranty they described covered the “front windshield, paint and seats” for 3 years, or 36,000 miles. I asked what it was good for, he had no answer then want on to say he agreed it was a bad deal and he hated selling it. This was a SCAM, and should be investigated for its legality. After much argument, threats to leave, they reduced it to $2k, proving it was fake, when we packed up the leave the manager removed it in full. This was a total SCAM and should be fixed. Our sales guy was honest and a good guy, the manager and dealership were con artists that needed to be checked and battled over this subject. DO NOT TRUST THESE PEOPLE, fight for your rights and do not fall for their scams.

We were offered top dollar for our trade in, and the salesman Ray was very friendly, and never came across as pushy, just very helpful, and courteseous. In fact all of the stuff we dealt with were very friendly, and helpful.

Good prices fast and friendly Sales team. Ryan my sales guy was great and very knowledgeable in the vehicle and made my experience with buying the car flawless. Finance team was fast and offered a discount on some of the extras. Great car buying experience. My first time buying a hyundai.

My wife and I bought a new car from them and Cristian was a great help! Very friendly, polite and professional!

ABSOLUTELY AMAZING! This was my first car in my name, and after stressing out at another dealership, my parents and myself made our way up to Conroe. I truly believe it was a blessing! Mason Wayland was magnificent! He was excited, and easy to talk to, and incredibly helpful! He worked with us every step of the way, and I was able to get a new car that I am head over heels in love with. Wiesner does an amazing job, even down to explaining the finances, and all the finishing touches. I will recommend this place to anyone looking for quality service, and I truly cannot thank you all enough! Thank you Mason, and thank you Wiesner Hyundai!!!

Kenny Brocken was an amazing sales person to work with. He was honest and up front from the beginning. I left another dealership who met his price and drove over an hour to give him my business after Id felt theyd done the typical bait and switch with me. Kenny made the experience of buying a car as painless as possible and Id recommend giving him and Weisner your business!

Stay away! I drove over an hour for a specific car and Weisner’s 3500 discount. After sitting down, for pricing, we found out they have a mandatory 3000 dealer package - worth almost nothing (features already included on Hyundai’s and / or part of our insurance policy). We went to another dealership and got the same car for less with upfront honesty.

I was very happy with the service at the dealership. Mason Wayland helped me get into the car I wanted and made sure that I could get it before I headed back to Austin. I have family here and I really needed something dependable and affordable. I was spending so much on rentals. I am so grateful Mason was able to help me! I definitely would recommend seeing him if you’re looking for a Hyundai 😁

You will NOT disappointed! Wiesner Hyundai is exceptional. We were referred by a friend to Mason Wayland. He was the most knowledgeable salesperson for a car brand I have ever seen. He took our price point and showed us what they had. He explained in detail the different options for the different cars. He was patient and just so very nice. You must ask for him when you go out there.Everyone was very helpful and the sale (my very 1st brand new car) was seamless. Please put them at the top of your list!

Always have wonderful experiences with wiesner! Service team is professional and kind, they are great at keeping me informed of any issues and explaining any work that is being done on my vehicle.

I took my daughter to Wiesner Hyundai for her first purchase. She did it all on her own! Her money, her choice and ultimately her decision. She chose a 2020 Accent. She got a great rate through a national lender, and got to her payment she wanted, including a full wrap warranty. Special thanks to Marc Carrara, Jason McKeever, and Michael Dixon for all of their help. We will absolutely be going back! Update 9/28/2020: I went back with my son today. He purchased a 2020 Hyundai Kona. Once again we were assisted by Marc Carrera, Jason McKeever and Michael Dixon. This time we were also aided by Rod Schuck on my sons trade in. The process was streamline and very fast. The entire staff was professional and friendly. I assured my son that he would never have an easier time purchasing a new vehicle! My gratitude to the Wiesner organization

I arrived at this dealership to compare the Hyundai Kona to Tucson.My Salesman was Christian..I waited for more than 15 minutes for him to assist me. But he apologized & was courteous and offered me something to drink, I chose a beverage and we sat down to discuss the differences between the 2 vehicles as well as a test drive. The Kona is a smaller vehicle but the price tag of $26k was just too much especially in a pandemic. I thanked him for his time & left.I had seen a much better deal elsewhere.

I bought a 2020 Hyundai Tucson a week and a half ago and I love it! My salesperson, Christian Castro, was great! He showed me exactly what I was interested in, didn’t try to sell me something else, and was very polite; took the time to answer all my questions. This was my first time to buy a vehicle from Wiesner and I found it to be a pleasant experience, no high pressure. My sister was there with me and also commented about how easy the whole process was.

WOW! Just wow. This dealership was absolutely amazing and made it the most painless experience EVER buying a new car. Mason is absolutely wonderful and was quick to assist with any questions or concerns I had and even continued to follow up with me after my purchase. I tried to go to other Hyundai dealerships in the area and they didn’t take me seriously at all but, at Wiesner they treated me with respect and took my car buying serious (even getting me the best price in Texas!). Everyone at Wiesner in Conroe was genuinely happy and willing to help. 10/10 will be back one day when I need to buy another car 😍

Great staff and easy to work with. Service was relatively fast and I was happy with it. If you use them time after time, you get great deals on oil changes that includes a free car wash and inspection of filters, fluids, etc. But most other things are extremely overpriced including replacing a 3rd brake light bulb for $20. Really?? I did it on my own and only costed me a couple bucks and 3 minutes of my time. Other than that, I had a great experience and will return for oil changes.

Great research & sales experience, awesome selection. Very positive.

Fast and friendly service .

I had a wonderful experience buying at this Hyundai location. Mason is a fantastic salesman and quickly answers anytime I text him follow up questions. The price I got here was also more competitive than other dealerships in the Houston area. Highly recommend!

Extortions! Yesterday I arrived to the dealership to buy a car for a sticker price (full MSRP) plus tax. I have the entire amount in cash. But I cant!Because they wanted me to pay over the price MSRP for an extra red lamp that I dont need. Full BS! I refused to pay higher than the price - thats my right. They said they would not sell me the car and that I would leave.They wont sell at full price if I dont pay them over MSRP! What is it? I will clarify this issue with the relevant authorities.

Cristian is absolutely wonderful!! We love the place, the atmosphere, EVERYTHING!! They made car shopping not an awful experience. We did soooo much research. We bought the 2020 Hyundai Santa Fe. 10000/10!! Recommend hands down! Our sales guy, Cristian, did a phenomenal job! He gave us his personal phone number and let me bother him 24/7 before AND after our purchase. My fiancé and I enjoyed our experience so much. I can’t say enough good things about them. They weren’t roaches, they weren’t pushy, they were just right. And our finance man was just as nice! They earned us as life long customers!! THANK YOU!!

Wiesner Hyundai continues to make its customers happy. The service department is always so friendly and helpful. They always make you feel at home and strive for excellence in all they do. Polite, courteous and caring. I couldnt ask for more. We have sent several friends there...and most recently took our daughter there to purchase her first new car. We love Wiesner!

Went in on a week night after work with what it is that we wanted to get and an idea of what my trade in value was on my old car was. We came on agreed amount for both the parties to feel good on and the deal was done in less then 2 hours.

Quickly helped me purchase a new car. Very little holdup in the process, didnt try to play any games.

The service they provided was excellent. The best mechanic ever I met.

Auto repair is never fun or timely. The personnel at Wiesner made it a pleasure - which is rare. They returned my car when they said and it was clean inside and out. No mechanic grease or dirt.

When another Hyundai dealership would not assist us with an issue, the folks at Wiesner Hyundai went out of their way to do so. Mike Earls, Mike Dixon and Kenny Brocken were patient, accommodating, and extremely professional. I highly recommend giving Wiesner a shot if you are in the market - or just need help when other dealerships cant seem to get the job done. Wiesner will not disappoint!

We really appreciate the experience we had buying a vehicle with Kenny Brocken. He was able to arrange a drive-out deal that fit our budget, and the deal we had agreed to was exactly what happened when we got to the dealership. We are very pleased with the experience Kenny provided and the vehicle purchase he arranged. Thanks again!

Rey was really great! I had visited a couple of other dealerships that day, and ended up walking out because of very pushy salesmen. Rey greeted me as soon as I walked in, and was very friendly and patient. He was never pushy at any time, and expended considerable effort in finding the exact vehicle I wanted. I definitely recommend him:)

Kenny Brocken made it easy and we felt no pressure.

I strongly recommend everyone to visit Wiesner before final decision to purchase a car

AMAZING!!! I bought a 2021 Hyundai Sonata yesterday and I love it! My salesperson, Christian Castro, was amazing! He was very polite and knowledgeable and explained all the technology the car has. I was very pleased with my experience at Wiesner Hyundai.

After a not so great experience at a different dealership, I visited Wiesner Hyundai to look at a Tucson. Kenny Brocken was a great help and patient. I decided the Tucson was too big for my needs and chose a 2021 Kona that I absolutely love! Kenny helped me get a great deal on my Kona and I definitely recommend asking for him.

Very professional staff, and very helpful

Ryan Allen is def your guy! He is very knowledgeable and has great customer service! My husband and I recently visited with and left with a BRAND NEW SantaFe! Couldnt be happier with the service my husband and I received!

Went friday and i had Great Service from cristian castro, got me into a new car and I love it, he did a great job helping me out with everything especially the features the car has, he even said that if I need help on how to operate later on to give him a call and that is some good service from him.

Great and friendly service Kenny Brocken went above and beyond with customer service and made the whole process easy.

Do what they say amd made my daughter very happy with the deal she got from Wiesner. If things go wrong they fix it!!

I recently bought a new 2020 Tuscon at the end of April. Mason was the absolute best salesman I could have ever asked for. He was very knowledgeable about the car. He took the time to explain all the cars features in a detailed manner. Mason never rushed the process, was always honest, and made me feel very comfortable from beginning to end. This guy is who you need to see. I HIGHLY recommend you ask for Mason when you visit Hyundai Wiesner in Conroe. You will not regret it.

Exceptional service all around. Marc Carrara, Jason McKeever, and Michael Dixon all treated me as if I was a member of their own families and gave me a spectacular deal on my new Hyundai. I could not be more pleased with my experience at Wiesner

They always provide prompt, friendly, and competent service. Its good to know certified techs are taking care of my car.

Recently purchased a new Santa Fe from Wiesner Hyundai in Conroe. Our salesman was Mason Wayland. And, he was extremely helpful and patient throughout the entire process. His expertise to assist us to find the car that we were looking for at the price that worked for us was simply exceptional. Our thirty something son not so long ago leased a beautiful new Sonata from Mason, and had highly recommend him to us. We are thankful to our son and to Mason. My wife (who is very happy with her new Santa Fe) and I highly recommend Mason Wayland and Wiesner Hyundai in Conroe, Texas.

We bought a Palisades Hyundai from Wiesner. Their customer service is extraordinary and made buying a new car an enjoyable experience. Love the new Palisades SUV with its features and safety features. But, most importantly, is the helpfulness and knowledge of the people we dealt with. No question was too small for Mike, Ryan, Charles and Mason. They made sure we knew we could call or come by any time with questions or help with any of the new features, and we have. To show their attention to detail, I am a short person. Before we left with the new car, Ryan even came out and adjusted the tailgate height so I could reach the closure button---Great customer service!

Mason was a great salesman. The process was extremely smooth and quick. I would recommend this dealership to anyone looking for a great deal and wonderful service.

Awful experience! We spoke with Kerry at this dealership, and from the very beginning I got the impression that he had better things to do with his time. I can only assume that he felt we were beneath him, since we were looking at some of the lower end vehicles (my apologies for not being rich). He wouldnt budge on any pricing options, or with the value of our trade-in. He even spoke to me and my wife with condescension and indifference. I honestly left feeling somewhat angry and even embarrassed by our treatment. Being in law enforcement Im very well-versed on how I present myself to the public. The way Kerry presented himself to us was extraordinarily unprofessional and uncalled for.Luckily we left and immediately went to a different dealership (I wont disclose so Im not accused of advertising on this review page), and was treated with respect. They even gave us almost twice the amount for our trade-in quoted by Wiesner. I was warned about this dealership by some friends, but decided to come anyways, since it got good reviews. I hope others do not make my same mistake.

Terrible experience with this car dealership. After wasting 2 days buying and agreeing on the price for a car which more than the offer from another dealer. I was expecting to deal with a respectable business. When I was on my way to buy the car Tim clarify that there were an additional $2,000 on add-ons. I confirmed with Kenny on a cash price only for TTL to be added. This is very unprofessional and a lack of respect for their customers. I cant imagine the rip offs when yo take the car for repairs.Stay away from this kind of dealership. They dont deserve your business.-------------------------------------------------------------------------------------------------------------------Just receive a response from dealer. There was no misunderstanding. I have done commercial purchasing for over 28 yrs. I asked for cash out of the lot price in order to avoid last minute surprise charges. Look at the other reviews my situation was not an exception but more like the rule.My suggestion to the owner is to fixed the problem and stop giving false excuses. Stop the bait mentality; at the end will hurt your business since it doesnt worth it. Revise your business OGSM and make sure that you incorporate ethics training to all management and sales team.

Inventory was great and had helpful and courteous salesman

Cristian was the perfect Sales person for us. No pressure but lots of knowledge. He was very helpful and courteous. We bought a Sonata limited and I couldnt be happier.

I love Wiesner Hyundai, I have bought my last 2 cars from this dealer and used their service department for the last 8 years, my experience Friday was the same great service I have come to expect with Wiesner. Kasidy my advisor noticed a swishing in my steering wheel that needed to be fixed ( under warranty) and I had a bent hubcap on the front drivers side that one of the service people straightened out and it looks so much better! I really appreciate those extra miles step they took when I was only coming in for routine maintenance.

Ryan Allen provided outstanding assistance in working to get us the best deal possible. I shopped around perhaps 8 other dealerships, including 2 other Hyundai ones before finally settling with Wiesner Hyundai. Ryan was instrumental in working out realistic figures without much price hackling.Some other dealerships I spent hours attempting to work down the price, but I ended up walking out due to dishonestly, or simply just providing the deal I was conformable with. Just note that it seems Wiesner Hyundai provides about 3k(give or take) off the price for the same vehicle at all the other dealerships I visited and that was before negotiating the price down.I hope my experience will help others to make a decision moving forward.

Visited Earlier Today. We had a poor experience due to the poor customer service. Let me explain. I know this is true, but we were told that the promotionals online offers are used to get you in front of my desk. Even with that being said, I had recently spoken with sales rep. Ray who talked numbers with the me. Now according to todays sales person and sale manager, Ray was misinformed or only talk final number - this was not true. Remember, stop blaming other employees, you all represent the same company (sale manager, sale person, whoever). Then we were told multiple times that we are not going to lose money on the vehicle. Again this makes sense, but come on, its 2021, dont bring an invoice and say this is what we paid for the car (Its a tactic). The shady thing about this was when I was taking a snap shot of all document the sales manager was very quick to snatch the documents up. It made me feel uneasy because he knew these extras were a way for them to make money. The picture on the left is the price of a car that they are advertising for 13888.00. They added 2693.00 of extra coverages that we did not want. We asked them to remove the extras but they state We could but it would not change the cost of the car. Confused?!? Lastly, to all of the CISD employees, We were told that they would honor a 500 dollar discount after specials/promotions...be careful...they choose if they apply this discount which they did not on the documentation. I will figure out a way to share the live picture of the sale manager snatching the document I was reviewing when I tried to get the photo. Lastly Weisner Hyundai, regardless if you make a sale or not, treat people with respect and make them feel welcomed. Im ok we did not buy (not mad), but adopt some Chick Fil A customer service skills.

I have been shopping around for a car for a while. I was not quite sure of what I wanted to purchased but I knew that it had to have a great warranty, sporty look(for an almost 40yr old) and definitely have all the updated features... Just so that I was comfortable with signing my name on the dotted line!Mr. Kenny Brocken had did just that! Although the transition wasn’t as smoothly as we anticipated, he stood by me every step of the way and still! My deal end up being successful and well worth it!I must tell you guys if you want to have a great experience while trying to get a nice car my guy Kenny will definitely make it happen.Fast forward: It’s been a week today that I’ve had my 2020 Hyundai Sonata Black Platinum( Black Panther is her name), and I am turning heads on the freeway and feeder Rd while driving....Thanks again KennyB you rock & roll!

Mason Wayland in sales at Wiesner Hyundai is the most polite and genuine sales professional that I have ever worked with in the car business! He is the reason I did business with Weisner when there were other Hyundai dealerships that were actually more conveniently located to my home. He makes the process go very smoothly and he genuinely wants to make sure you are happy with your purchase and experience there. Go see Mason to buy a Hyundai and you wont regret it. Love my new Sonata SEL Plus!

Just bought a new car from here last night. The staff was very friendly and helpful. This was the best and easiest car buying experience Ive ever had. Our salesman Kenny was great! He explained everything to us and made sure we were satisfied with the whole experience. I would highly recommend them and I will definitely buy another car from them in the future.

I would highly recommend the car buying experience at Wiesner Hyundai. Kerry Smith was a pleasure to work with and made sure that I knew all my options with regard to my car purchase. He was patient and answered all my many questions. There was absolutely no pressure to purchase. Once I made my decision, the process to get my car was easy and efficient. Kerry spent as much time as I needed explaining all the features and settings of the car. I actually look forward to my next visit for my cars first service! Thank you Kerry Smith for taking such good care of me during this process. I absolutely love my new Santa Fe!

My car broken down in Madisonville, TX and It needed a new engine. I decided to get another car and look online at Weisner Hyundai. I found a car I liked and called to come view it. Kenny Brocken was my salesman and he was wonderful, no BS. He understood the situation I was in and got me the best deal! I love my new Hyundai Tuscan thanks to Kenny. I highly recommend going to Wiesner Hyundai for a vehicle. They take care of you! Ask for Kenny Brocken he’s the best!

Did not have my parts like I was told they we would. We sat there 11/2 hours to be told that we would have to come back on another day.Im not happy with them at the moment.

I want to give 5 stars because Charles did an amazing job he was there as soon as I walked in asked me if I needed help was very patient with me and walked me through everything. Awesome customer service! I love my car so much thank you.

We had the best car buying experience! I was able to coordinate everything over the phone & the car was delivered to my driveway the same day (definitely an added bonus with COVID-19). This was by far the most painless experience we have ever had buying a car. Ask for Mason, you won’t regret it!

Amazing customer care and service. Just had repairs done and even during Covid they are taking care of me like they have for the past 10 years. I highly recommend this specific location

Mason Wayland is the person would be the person u want to work with he will do his level best to get you in your new car! Very humble and professional salesperson (Mason Wayland) i was there to trade my car for a new car and Mason helped me like no one else did at any other car dealer he is really fast at what he does he will get you in and out with a new car in as little as 1 hour... i would recommand Weisner of Conroe the best Dealer in Houston city... if needing a new/used car go to Weisner and look for Mason...

Cindy was the service associate who helped me during my last maintenance appointment. She was courteous and kind, and she knew exactly what I needed. She not only explained what was happening to my car and helped me to understand, she also helped (by phone) a co-worker of mine who was at another Hyundai dealership having her vehicle serviced. The other dealership was not efficient when it came to explaining why they were doing what they recommended. Cindy, on the other hand, let my friend know exactly what she needed and explained why it was necessary. The other dealership did not do that for my friend. When I left Wiesner I felt informed and well taken care of. Most importantly, I felt like my vehicle was well taken care of too.

Loved our experience here. Our Hyundai sonata vehicle had a blown engine due to a recall. I spoke with Kapri at the service center and they got it towed into the shop right away and within a week they replaced the engine as well as all of the recalls.She was so nice and everything went so smooth.I highly recommend them and any future service needs this vehicle needs will definitely be done by them!!Thank you all so much.

I purchased a new Hyundai Sonata a week ago and love it. Mason is a top tier salesman. He spent the entire day with us and was fantastic the whole time. He was very knowledgeable with the vehicles and answered all our questions and concerns. If you need a salesman that loves to help people out, ask for Mason. The dealership was fair and helped with everything I needed help with. I never got a hint of anything negative while I was there. Mason was great and I’ll be coming back to get another car from him. Jason, who is the financial manager, was great as well. He laid all the paperwork out in a clear and precise way. That made me more at ease when buying the car. I could tell both Mason and Jason love their jobs and love helping their guests get the best deal and best vehicles they can offer.Top tier. Top class. 5 Stars.

I went on their website and they had a Kona listed for a good price. When I got there, the salesman told me there was an additional $4000ish worth of dealer addons not mentioned on the sale price on their website. I told them that was a bait and switch. They didnt deny it either. He said it was shady but every dealership does this now. I told them, they need to have the actual price of the car they list on the internet. I have bought cars from other dealers before using the internet price and it was always the same price listed on the website. They would not negotiate on the dealer addons, so I left. DO NOT BUY FROM THEM. I wasted my time going out there.Is Bait and Switch Legal? “Bait and switch” is a crime, and is considered a fraudulent sales tactic that is punishable by law as false advertisement under the Lanham Act.

My service advisor was Capri Chapa, when I took in my 2012 sonata for engine failure. Her customer service was excellent. She greeted us with a smile. And was very courteous and compassionate about our automobile problems. Throughout the week. She kept in contact to keep us informed of the process of our vehicle This gave us peace of mind. Our car is running great. I would highly recommend anyone needing service. To talk to Capri Thank you Capri for making this car situation a pleasant one.

Good work done but recommended cabin air filter when i had put in new one 2 days prior NOT COOL

A++ to Wiesner Hyundai!Our salesperson Kenny Brocken and the finance person Ed Griffith made our car buying experience absolutely amazing.My niece needed a car and wanted me to go with her. I was reluctant because I hate car dealerships. I was shocked. Through Kenny, there was no BS, he made us laugh, no haggling and we got a better deal than I was expecting.When we got to financing (which is when reality usually hits), Ed was funny, explained everything in detail, gotvus the add-ons that fitbour budget and needs (which I recommend) but also made the paperwork signing very fast. In and out.I thank you both for showing that people still care about great customer service, because it is hard to come by these days.We will be back 👍

Best car purchasing experience I have ever had. I looked online and knew what car I wanted, a white 2020 Sonata. Kenny Brocken was my salesperson and worked with finance to get me where I needed to be to make the sell happen. I would definitely suggest Wiesner Hyundai and ask for Kenny.

I just wanted to come here and give a shoutout to Kerry Smith! 2 weeks ago, I came into Wiesner with hopes to get a Kona I had found online. 1 week ago, I did not think I would be able to get the car due to my current vehicle being so upside down on the note. 1 day ago, I closed on my first brand new car; and its ONLY because Kerry took the time and energy to make sure I did. It was an uphill battle, but over the course of the past couple of weeks, Kerry continued to follow up with me with new solutions until one worked for ME. I dont usually write reviews for good customer service, but I truly appreciate the help Kerry gave me, so I felt I had to come write this one! 5 stars for him

Had a recall on my Elantra and they replaced within an hour.

Wiesner Hyundai has exceptional sales and service departments! They really work to make you feel like a valued customer and take care of any car needs that you may have!

This dealer was a LIFE SAVER. I came in in tears immediately asking for a Sales Manager because I had been treated so terribly at two other Hyundai dealerships in town. They listened to my story with empathy and let me know that I would leave the dealership smiling.They were kind offered me tissues, put a bottle of water into the freezer to get it cold and brought it out to me. They discussed my options with me, looked through the numbers and were able to come back with a number that was in my price range. They let me know that if anything that number would just get better.At the end of the day, I was able to get my car for a better price than I had hoped. I was treated with respect and understanding. They were helpful, friendly and good people all around. I did leave the dealership smiling.Ryan was my salesman and he did a great job of finding me the perfect vehicle for me, and explaining the differences in pricing options. Rick Frazier, the Sales Manager, was not only empathetic but understanding and made me feel as though I was getting a vehicle from a dealer I can rely on in the future.The entire staff was fantastic and all around I would say that EVERYONE in town would be better off going to Wiesner than dealing with any of the other dealers in town.

I needed a vehicle check at 120,000 miles before taking a long trip. Cindy Black had my vehicle checked thoroughly and only repairs that were absolutely necessary were done. My experience has been that the service is always honest and thorough.

If you’re looking for a new car, I highly recommend that you ask for Kenny Brocken!! He’s super kind and helpful, definitely recommending him to everyone I know.

Took my Palisade for its very first service maintenance and Cindy at the service desk took care of us and was super nice! That set the tone for the whole service and simple, easy and quick. Thank you!

Got me in right away with issues that came up suddenly with my car. Soooo much better than north side dealer !