I had an amazing experience! Brian was awesome! Very welcoming. He answered all of my questions and eased my concerns. Smooth process! Not to mention Kevin he was amazing thank you!!! I just signed the papers, they did all the hard work lol. Can’t thank these guys enough!!!

The customer service I experienced with Aaron Brunson was top notch! I would highly recommend Aaron at Mini of The Woodlands to our family and friends, he definitely went above and beyond by answering all of my questions and getting the information I requested in a timely manner. Although we went in a different route for our daughter’s first car, Aaron was very respectful with our decision and even though he didn’t get the sale I could tell he was genuinely happy for us!

The MOTW service is stellar. Just had my front and rear breaks replaced on my 2007 Mini and it was great experience. If you want repairs done right the first time, I recommend this team of experts. They actually beat their quoted repair cost.

Francis is sooo nice and professional, from scheduling the appointment to making sure my car was taken care of. She made my trip worth the travel and the wait. She is simply awesome. God bless you Francis

I purchased a 2015 Ford F150 lariat from this dealership my salesman was James…. I never met James face-to-face because I am active duty military station in Washington state. He was in constant communication with me always sharing every detail and extremely honest with me. I really appreciate his work ethic and dedication. I believe mini of Woodlands is lucky to have guys like him. I would definitely do business with him again I completely recommend him.Also a huge shout out to the finance representative Danny. He is great! He was in constant communication with me, shared every detail, gave me every option and really made it work for me I definitely recommend him as well.

Wonderful experience. Brian, my sales rep, really went out of his way to keep me informed throughout the entire process. He was personable and very knowledgeable. Frannie in the service department also reached out as I was taking delivery, this really made me feel special. This is how buying a car should be. Thanks guys!

We received such an exceptional customer service on the phone with Frannie that I was compelled to drive all the way from Sugarland to Woodlands. The service manager Mark gave us similar stellar experience in servicing my mini with quick turn-around time and answering all my questions. Highly recommend bringing your mini here for any service and/or repair needs.

Great dealership. Brian couldnt have been more helpful or patient as I had a couple of things to get worked out before we bought. He kept me informed, let me know of inventory, never pushy and I never felt like I was being sold. I actually BOUGHT a car, didnt have one SOLD to me - theres a big difference. Go see Brian and find out for your self!

I took my Mini to get serviced because it was due for an oil change. I feel like they just reset it because the add oil message came on about a week later from me going there. The front desk was great but other than that the techs might be short changing people.

Looking for a MINI, go see Dustin Anderson at the Woodlands location. He is very knowledgeable about all MINIs! I love my Countryman!

Brian was our sales.person who was very helpful and very polite to our needs.. the crew at mini of the woodlands are very helpful.with out being pushy...we purchased a used car from. Them that wasnt a mini and they were happy to help.. give them a shot if your in the market for a new or used vehicle.. thank you guys

Great place to buy a car friendly people to deal with, see Keith when you are there

We had the BEST MINI advisors, Luv and the Mini team made sure the whole purchase experience was amazing, from the car selection to the test drive! Were beyond excited with our new car! If youre thinking about getting a MINI, make sure to check them out, you wont regret it. :)

I recently bought my Lincoln Navigator from Mini of The Woodlands, and Brian was my salesman. He was amazing, super straight forward. They gave me exactly what I wanted on my trade, and got my payments where I wanted them as well. Easiest car buying experience Ive had yet! - I cant remember my finance guys name, but he was wonderful as well! My previous experience, the finance guys are, lets be honest, cocky. He was so easy going and just a nice guy. Cant recommend this place enough, even if it was a used vehicle and not a Mini that I purchased!

I took my car in for service and wow did everything go smooth. I received excellent customer service. I definitely wont hesitate to bring my car back in.

Awesome experience at MINI of the Woodlands.Brian was awesome extremely helpful and knowledgeable. He was able to answer all my questions about the mini and made my purchase go smoothly.Daniel in finance was also great to work with - very honest and friendly.I highly recommend this dealership to anyone wanting to make a purchase!!

I purchased a car from Mini of the Woodlands on May 15, 2021. After one month of having the car it started making an odd noise, so I took it into the shop. My car has been at 3 different shops within the last two months - 2 out of the 3 months I’ve owned it. After finally getting the diagnostic, I was told the engine needs work. Once the technician opened up the engine, they saw that the cylinder walls were destroyed. They stated they believe the car had nitrous ran through it from the previous owner. This car has only 40,000 miles on it! In no way should a car purchased from a dealership need a new engine within 3 months of ownership.I’ve reached out to the dealership about the problem and we spoke about the 90 day/4,000 mile warranty. I was told my warranty expired August 13, 2021 and because it was the sales manager’s first time hearing about the issue, they couldn’t do anything to help me. Today is August 20, 2021, 7 days past the warranty expiration. My car has been in the shop for two months, which means I have proof of the issue occurring within the 90 days. I asked if I could send invoices of the repairs I had leading up to the diagnostic and the documentation stating the issue. The sales manager said, “you can if you’d like, but it doesn’t change the fact we can’t do anything to help you.”It is a fact that this damage was there when I purchased the car, which means it was sold to me under false pretenses.If I could speak to the general manager about the issue at hand, it would be greatly appreciated. Thanks.

Dustin at Mini Cooper is an amazing sales man. He worked hard to get what I needed with trading in my car. I got a used vehicle. And of course things happen as you drive a car around. Somethings have popped up that no one could have foreseen. They have been amazing in getting everything right!!

I needed to have some work done on my Mini & its taking a little longer than anticipated so o got this 2020 Cooper S as a loaner... Let me tell you, Im going to have to trade up!! The 2020 Cooper S is so awesome!! From automatic / standard with shift paddles to all the other bells & whistles, Sport, Balanced, & Economical modes this car is smooth!! Yeah, I need one...

James Fife was the sales guy I dealt with. He has great customer service and knows the Mini Cooper inside and out. I was very impressed with his knowledge as well as the way he handled business. I had been shopping around for about a month and he is not like the typical sales guy just trying to sell you a car. He really cares about making sure you are happy and satisfied with your purchase. I even recommended someone else to him and he bought a car from James as well.

Frannie in the service department always takes such good care of me that I will actively choose to pay higher prices for the sheer and indisputable quality of service provided here. Can’t recommend enough.

Great experience. Jose was great! Great rate in financing. In and out quickly. Easiest buying experience I’ve ever had! Thanks guys!!

Mini Cooper of the woodlands blew me away. I wrecked my car and for at least two weeks I was in and out of car dealerships (none were good experiences) they were always so aggressive and pushy since I’m a young female. Borderline mean, trying to get me to buy their car that day. But when I saw that mini had a car that I just absolutely couldn’t live without I stoped what I was doing and drove there straight away! I had the pleasure of talking with Brian, and let me tell you he was so kind. Made me feel comfortable and was not forcing a decision at all. He treated me like I was family and that’s all I could have asked for! The entire team at Mini was just so incredible. Every single person there. Best car buying experience I’ve ever had and I love my mini! I will recommend this place to everyone:)

Great staff and great product. Leased a COOPER S 3 years ago and was happy with my overall experience. Easy to work with folks without the back and forth “let me speak to my manager” business. Returned my lease and that process was even easier. Auto Nation dealers really do make a difference.

Wow, just a great experience with My Guy Brian! Upfront, handled situation professionally and was a pleasure to work with. Thanks Brian and we love our truck! Highly recommend Brian and his TEAM! Dennis Mendoza w/CARS CONROE

The process was quick and painless and they actually did what they said no lies

I dealt with a great service manager when dropping off Natosha Hudsons Mini Cooper S for scheduled maintenance last week. Although Inhad questions about the required service being provided, he assured me that it was standard and recommended for the vehicle. Keep up the good work. 👍

The Service Center Manager, Mark Wheeler, was awesome and extremely knowledgeable.Glad he made my first service appointment so good....and they were fast!

I always feel better after a visit to the Mini of The Woodlands Service Center. Special thanks to Frannie for your extraordinary kindness and support!

Like many businesses struck by COVID-19 issues, Mini had all new faces in the service dept., no door greeter & few new cars. The new service advisor was a good fit..a people person, very knowledgeable and courteous, with upbeat outlook. Work was performed in a timely fashion, with several points completed. The highlight of the visit, was seeing our Salesman from 7 years ago back at his post, remembered us and shared updates with us. A good morning experience.

I decided to buy a convertible for my birthday...you only live once! I found one in the area actually in a very large radius from my home there was only one. I called and made an appointment with Mini of the Woodlands to test drive it. It was used but low miles and perfect condition. It even has leather seats! Brian was very laid back with no pressure either way. The price was fair and no haggle which I appreciated.Danny explained the options of adding the different extensions and I chose what was fitting for me. Again, no pressure.I have owned it for 9 days and have only been out of it to sleep! It is so much fun to drive and the weather has been cooperating! It’s reassuring to know Brian is there as a support person when I have questions.I’m very happy with my purchase!

Sold them a vehicle 31 days ago, they mailed the payoff to the wrong bank. They refuse to mail a new check to the correct bank until the funds are received back from the wrong bank. Suggesting to me that I should make another payment so it doesn’t hurt my credit. All of which is not my fault, yet they want me to jump through hoops because of their mistake.

To preface, I am a small business owner and decided to purchase a vehicle through AutoNation because I was looking for peace of mind while purchasing a used vehicle.My sales representative, Tanner, was a 10/10, extremely professional and very helpful throughout the process.Unfortunately, I found multiple issues with the vehicle while driving home and immediately notified the salesman, whom directed me to the sales manager to better understand what my options were.The sales manager, Keith Sutch, was more concerned about my review than what I was having to go through to get these issues resolved. I have spent multiple trips to the local AutoNation near my home to diagnose and address these issues, and as of today, still have a long road ahead to resolving. Very disappointing that the sales manager has not called me back or at a minimum, attempted to help resolve the ongoing issues with the local support in my city.I am sympathetic to the operations of a business being a small business owner myself, but it is how one addresses issues that define good customer service, in my humble opinion.

Always great service. Fast and friendly. Frannie is the best

Awesome experience. I will return to have my Mini serviced again. More importantly work with you. D. Braxton

Everyone was thorough in their explanation of what my car needed and how long it would take to complete the work.

James and Danny were absolutely amazing! I love my car! Definitely made the whole car buying expierence good and I never got the run around. They were up front and honest about my financing options.

I wish I could leave a positive review but the overall experience was very frustrating. There were a few individuals who tried hard to make things right but the end result was a waste of time and effort. Getting in contact with the right people was a laborious task. The wrong tire was ordered. I was given incorrect information and only one person really take any ownership of a problem. There are some well meaning people there but that is not always enough to get the job done.

Working with Dustin from Mini Woodlands was wonderful. He made the process quick and easy. We were able to secure the vehicle before we got there did a test drive and out the door in very little time.

These guys were amazing. We had come from another dealer who tried to nickel and dime my mother in law who was purchasing a car and were very frustrated with the experience. James and Danny were excellent and worked with us, even providing my little girl with a toy to play with while we filled out paperwork. They made my mother in law feel important and feel good about herself. There was no pressure, and they were kind and knowledgeable, even though we were purchasing a used car of a different make. After such a bad experience at the other dealer I wish we would have just come here first. Top of the line dealer whether youre buying a Mini or a used vehicle.

This was a painless car buying experience. Luv had excellent customer service, educated us on the car, provided us with next steps on what to expect and showed patience. If you are looking for exceptional service and quality, see Luv and she will get you what you need/want. We were very pleased. I recommend Mini of The Woodlands for your next car.

Nice place and Brian is awesome but once you leave the property, the communication stops. Picked up my car back in march and I have had to constantly check up on the status of the paper work so I can get my plates. 3 times I sent them them proof of residency and 3 times they sat on the paperwork till it had expired. Finally they get it sent to the BMV, I followed up with the BMV and the paperwork was sent back because the title department didnt include proof of purchase. When reaching out to Finace Im told the BMV has not received it yet and its been in the mail for OVER A MONTH. If I feel like if I dont send emails every day then I will never get my plates. I have never had this much issue getting registration for my car...I guess I have to keep waitingI will be filing a complaint with the BMV

Amazing cars and service Kevin Marino is a great GM

Amazing service. Aaron was my sales agent and working with him has made my first time buying a car a smooth and fun experience. He went above and beyond to make sure I had all the information required to make the right decision in purchasing my first car.

Daniel and Jose were who I dealt with at Mini of the Woodlands. Absolute best car-buying experience ever. No pressure. No haggling. They were kind and helpful and it went quickly. Will definitely shop here again.

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. James was very thorough and knowledgeable. He was able to find me a vehicle that exceeded my expectations.

Very satisfied with service at Mini of The Woodlands. Frannie, our service advisor, was a pleasure to work with. She answered all of our questions about the repair required for our 2005 Mini Cooper S so we clearly understood the reason for the repair.

My experience was great thanks to Dustin understanding me and Daniel help me in and out without any extra stuff will be back to buy another car from them for sure thanks !!!

We love dealing with this dealership...they upgraded the tires on our certified pre-owned vehicle. Tanner did a great job!!! They really worked with our trade-in to get us the monthly we were comfortable with...

Very nice people. Super clean facility, well staffed. Zeke in parts was awesome!

From start to finish I had a great experience with Mini of the Woodlands and customer representative Luv. There were no hidden fees. The used car I bought looked phenomenal and was incredibly clean. Once I decided to make the purchase the process was quick and easy. Great service and very professional staff.

Excellent service, friendly chatty staff who go out of their way to get the job done. We chose them because of their reputation, there is a closer MNI service center to us but decided to go with reputation.

Working with Brian it was an easy and stress free process with zero pressure. It was a long range deal. Good communication and conversation in the week leading up to the buy. Got to the lot, and everything was ready and good to go. Not a single hassle or haggle in the whole process.

Scheduled a service on the phone, arrived on time and was greeted promply, left car for service, was texted when car was complete, picked up the car. No hassles, easy, peasy!

Luv was amazing and very helpful. I am loving my new Mini. The service was kind and very efficient. I would highly recommend!

This place is PHENOMENAL!!! What made my experience (the best car buying experience I have had), was their sales associate, Brian Lowden.He did not rush me or push me into any specific suv. He listened to what I was looking for, what I could afford and began a search. He actually went above and beyond to take me to another dealership, because they had a used suv I wanted to see.When we got there, I loved it, so we drove it back to Mini of The Woodlands.Their finance team was WONDERFUL.I will literally be purchasing from Brian only, in the future, and will recommend him to everyone.THANK YOI AGAIN, BRIAN!!! :)

We highly recommend Mini of The Woodlands. This is our 3rd Mini Cooper and so we have experience with this team and those that came before them. This team, both the Sales and the Service department are super friendly, knowledgeable and efficient. Will, the Service Manager, and Maria, who answers the service calls, are both fantastic ambassadors of the operation and the customer experience. This time Will made sure our car was thoroughly cleaned before he released it to me. Thank you!

Brian Lowden did a great job and was very friendly, the finance stuff was easy with Danny. Thanks!

Sheesh I don’t even know where to start. Brian was amazing. He was patient and took care of everything I needed prior to me arriving from Houston. After searching for a few weeks Brian gave me hope within 24hrs of speaking to him and did exactly what he said. I would definitely recommend this dealership and even though he said don’t include his name I had to let it be known that Brian was great!

So far my experience has been great. I went in. Got approved and drove home. The staff was good. No issues.Update.Took my car in to have the first oil change and service done. that all went well but i was under the impressions that my oil changes would be covered. As well was the service lady. Come to find out it is not. Not a problem except for i was not expecting that.

I recently leased a 2020 4 door hardtop S from Mini of Woodlands. Had a very positive experience and got a pretty good pricing on a two year lease. Tanner (my salesrep) was great and they even accommodated dropping off my car to Sugar Land - approx an hour away from the dealership. A++++ experience.

Very nice store, and great service. I just bought a car from Brian, wonderful salesman. Daniel helped us with the finance and found a great rate. Not the hard sell, pushy salesmen Ive encountered in the past. I would definitely recommend them if you are looking for a car.

Great service experience dealing with a complicated issue on my Mini. Thanks to Mark and Frannie for excellent communication and customer care, and kudos to the thorough work of the service department. I appreciate you!

Ive been buying and servicing my cars at MINI of the Woodlands since 2005, and they have always been professional, responsible, friendly, and conscious of my cars needs. Many times I have asked if a service needed to be performed and theyve always been very honest about the response. Great job, everyone!

Tanner was awesome!! Not pushy, very helpful.Thank you Tanner

I love my Mini. Brian did an excellent job showing me different options and most important to me, never pushing, I really enjoyed doing business here.

Called the dealership today and spoke with Tanner. Explained to him it would be quite the challenge to get us an approval and he called me back 2 hours later with a miracle approval. Awesome terms and my dream car. I will forever be great full to Tanner and his team for busting they’re hides to get me a deal done in such a short time period. Thank You Tanner and your team for an awesome experience.

My overall experience was good because of the finance manager, he was great, the only reason that I didnt give it 5 stars was because of the salesman that I had. He was prompt with his responses during the process, but once the deal was done, Ive called and texted him on several occasions to help with a few minor problems with my vehicle and got no response. And when I purchased the vehicle, Ive had to learn all the features of the vehicle on my own. I wouldnt recommend the salesman that I had, Im gonna be courteous enough no to put his name on record, but if it wasnt for the Gentleman that closed the deal (finance manager), I would give a poor review.

Convenient, seamless and painless buying experience from MINI of The Woodlands. Professional and friendly, Luv lives up to her name. She went out of her way to deliver my vehicle, driving 40 miles one way during a downpour.

I recently turned my 2nd Mini lease into a purchase.Brian was very informative and a pleasure to work with, has a lovely gift of gab ! Danny, the finance guy was also a positive note!The service has always been top notch and I highly recommend Mini of The Woodlands if your looking for a super fast Go Kart ! I love mine !!

Our salesman Aaron was very nice and helped as along the way. Not at all pushy, very low key and polite. Would absolutely recommend him and the staff at Mini of the Woodlands.

My wife and I went here since I started looking for a vehicle to trade for my Ram truck. The salesperson seemed like she was inconvenienced that we were there. She was short with us and, frankly, kinda rude. I even started our encounter with a joke as she was coming out of the showroom. Maybe she has a meager since of humor. We probably wont go back. She didnt even offer a price on the vehicle we looked at. I would have given one star but her coworker was friendly and helpful. Two stars because of him. I think his name was Wes or Les. One potential customer down. Sad.Update: I called the number someone provided in their apologetic response to my review. It was the main number. I intended to advise them to call a company meeting on how to grow a business by being polite and courteous. Maybe theyd have given a name or a direct line to someone to issue my grievance to if they actually cared. Again, sad.

Owned 5 Minis at this point and taken them all here for service. We will be happy customers as long as this building stands. Best service out of all of them.

Great service but really should offer loaner car.

I was already hesitant because the saleswoman was really not nice to me when i asked her to explain things. I felt rushed and i had a lot of anxiety about it. Finally asked someone else and got answers. If I didn’t love the car so much I would’ve gone somewhere else.Now, the Check engine light came on and I’ve had this car for what? Two months? It’s not a gas cap issue, replaced that and still didn’t work. All codes point to an EVAP issue. I shouldn’t be having issues with a car I just bought so recently.

Pretentious sales lady named Luv successfully sold patronizing comments throughout my visit. She should work in an occupation requiring poorly-structured insulting of subordinates; not sales.

One of the best car buying experiences I’ve had,, by the time I had gotten too many of the Woodlands I was burned out and frustrated with the car buying situation. I have been dealing with a previous card dealership for about a week and a half gone back-and-forth on the south side of Houston and we cannot come to terms but they kept trying to give me when I did not want. I had spoken to Dustin about eight months ago seeking the SUV then I decided I wanted to sports car so on the hunt for a Q60 red sport I went. But God had a different plan for me when that deal fell through I called Mini and to my delightful surprise Destin answer the phone, and tell him what I was looking for and I did the application on the Internet I told him my goals and I expectations and he exceeded them over 1000%. In and out in less than 3 hours!!!! I’m not a hard person to please but I’m rarely ever surprised and oh my God when I got there he had the most beautiful truck for me in my price range below my budget and everything worked out. I’m going to Mark mini as my forever shopping home for cars I’m also going to recommend my friends and family. Also let me say going into this dealership I really made me feel like i was welcome and we were all old friends we laughed we joked the finance manager was amazing he helped me out tremendously as well I am so sorry I forgot his name or I will give him a shout out.Thank you many thank you Mini, Dustin, and finance manager for assisting me and exceeding every thing that I desired in my car buying needs ♥️

Quick turn around and straight forward.

I just purchased a used Ford F-150 from this dealership for my 16 year old. I was in a hurry and the truck had just been traded in so they promised to detail it and deliver it to her. They did deliver, but the truck hadn’t been detailed, it was at best just wiped down. Very, very disappointing customer service. They would have never put it on their lot like this but we’re okay with delivering it to a customer. The outside was washed but the inside was a disaster. Cup holders and all plastic hasn’t been touched, they’re disgusting and there was literally a dead roach in the passenger floor board so I know it wasn’t vacuumed. We’re very unimpressed.

Mini of the Woodlands are all over you when purchasing the car and finance calling you back as quick as lightening but try their after service if you can call it a after service. The worst garage I have dealt with. They don’t follow up their calls or emails are basically you are a hinderance to them if they have to solve your problem. I have been waiting since October with my issue only to be told now we have to reissue the problem. I would never buy again from this garage as even the manger does not return voicemails left. Very disappointed in all aspects and will certainly put everyone off I know going there who wants to buy a mini. Which is a great car by the way only a shame about the people in this garage.

Luv and Daniel were awesome! They helped get me into a vehicle even though I was credit challenged and never gave up. Go see Luv and get into a Mini today! Thank you Luv!!!

We just sold and purchased cars at Mini of The Woodlands. We had a great experience and the service was fast. We worked with Hayley, Brian, and Daniel and would recommend each of them highly. We appreciate each of you and the kind customer service you extended to us.

The car dealer was very informative and kind.

Everything from showing the vehicle to us to the test drive to the financing was low key and straight forward. Would recommend them if you are in the market for a MINI.

I very much appreciated the new service advisor, Mark. He is extremely knowledgeable and professional. He took time to explain things about my car. He also seems like a very nice person. Thank you, Mini of The Woodlands!

Terrible dealer. Drove 4 hours to buy a car, and they nullified my deposit I left on the car to hold it. Scratches and blemishes on the car weren’t shown in the pictures, sells the car right as I ask to buy it. Bad business.

Don’t trust 5 days Buy Back word for this location.Inspect very carefully before buying, even they say we have done it.Dear Auto Nations your employee has my contact information, today i tried to contact after your review. Please tell them to contact me, if you guys are honest with customer, ELSE you need to remove those kind of words from ADVERTISEMENT, that is false, you are lying to public.

Mark from the service team took care of us right away. We were able to get the repairs that we needed that same day. We are extremely happy with the service and will continue to bring our Mini for future service.

Awesome friendly, honest, and efficient auto purchase. I’ll go back to Autonation in the future. The staff at MINI of the Woodlands made me very comfortable and treated me with the utmost respect. Our deal went without a hitch!

The folks at MINI of the Woodlands could not have been more helpful! My MINI was totaled by flood and I was provided a loaner for over a week while they went out of their way to find me the perfect car!

Will was great! Super friendly and helpful. After listening to my concerns about the car, he let me know if some items that needed attention that I’d missed and let me know that they’d all be taken care of. I had a great experience and felt safe at the dealership. Great team!

I took my truck in after having frustrated issues at other dealerships but they took care of me and my truck. Mark Wheeler was very curtiouse and professional when talking to me and assured me he would do everything he can to fix my issues with my truck. Thank I will be looking for my next vehicle there.

Very warm staff and Francis is amazing in the service/repair department. They have a customer for life.

Timely, efficient service from Brian and Danny from start to finish. Everything was agreed prior to my arrival, and I was out the door within 2 hours. Brian was incredibly helpful throughout the whole process, and this was definitely the most seamless car purchase Ive made!

Love the cars. Get there

I’ve used Mini of the Woodlands for the past 2 years for maintenance and service for my 2013 Mini Clubman. They are always very attentive, friendly and quick to work with my schedule. It is important to me that my Mini is taken care of by a facility that I can trust as I travel over 200 miles one way to work each week.

We were extremely impressed and pleased with the help and service we received here. We drove 2hrs and did not have an appointment but they took care of us within an hour of our arrival. Very professional and very friendly.

I had an excellent experience buying my used X5 at the Mini of the Woodlands. My salesperson Brian was extremely helpful and professional. The vehicle was priced competitively and the process was easy. Khalid in finance was also professional and the information he provided added value to my purchase. After the sale Brian fully explained the features on the vehicle and he did an excellent job. Overall I had a great experience at this dealership.

I scheduled a oil change on my 2015 Mini and went in with no other expectations. Nolan is always fabulous with Customer Service and one more reason why I will continue to shop at this location.While I was there Steven contacted me to get an appraisal on my vehicle. I thought why not? While him was working on my appraisal I looked at the new and used vehicles in their inventory. I chose a few (for fun) that I wouldnt mind owning. I love driving my mini!My husband and I decided that if they could pay off my 2015 2-door Cooper, and I could get my dream car for not much more that I was currently paying at a very low interest, we would get a new 4 door mini.Steven and Cole worked with us to test drive a new 2019 vehicle,and get both the managers to agree to paying off the existing note and providing a nice deal on the new Mini Cooper. It did take us a while to get the transaction complete, but I am so happy! :-)As a repeat Mini Cooper customer, I am not ever changing. Its fast, safe, low gas mileage, and just makes people smile on the road. Perfect vehicle for a Public Relations girl!Thank you to Nolan, Steven Gonzalez, Cole Sandoval, and the managers. You made me feel valued and took great care of us! My car will always be from Mini Cooper of The Woodlands!

Service was excellent, William my advisor was upfront, polite and professional. Sales department is always great as well. I would recommend coming here for any of your vehicle needs, whether it be parts, service or new and used vehicles.