Now thats how its supposed to be done!! I dont know how it can be so different between Toyota dealerships. (Refer to my previous review of Fred Haas Toyota where I purchased my Toyota). Even though I didnt purchase my vehicle here, they treated me as if I had. Cordial contact made immediately, escorted to a waiting location and contacted person to person, not paged, upon completion. In and out in one hour, including a complimentary vehicle wash. Very personal, polite and professional staff. Safe-Tech Auto Glass is on-site to assist with any windshield dings, cracks or replacements if desired. It was great to sit back and let the professionals take care of business. Masks are not required here at this time but no one seemed concerned that I continue to wear mine. Wheelchair accessible, separate restrooms and ample seating in the extremely comfortable customer lounge. There is a complimentary shuttle service available for local customers as necessary. Gullo Toyota has renewed my faith in the Toyota brand and the philosophy that the customer is a top priority! My next Toyota will come from here, no doubt! Incidentally, the staff seemed surprised when I asked if I could take photos with a feel free response.

They don’t deserve your business!! Totally dishonest. Save your time and go a little further down 45 to Fred Haas, or better yet, stop off at Northside Lexus- get a better car and 100% better service.

I cannot say enough good things about this dealership. I came in for a battery issue which i was told wasnt the battery from a different location. They didnt try to sell me anything extra they told me it was just the battery knowing i was told it wasnt the battery. I then asked for an appraisal for a buyback price of my old car and the awesome salesman gave me a price and i came back to see a different salesman (someone i knew who wasnt working that particular day). They immediately greeted me offering to help me with my purse since i was struggling to put my keys away and juggling my bag, and coffee etc. (not knowing who i was or that i knew anyone). I then see the man who gave me the appraisal value who immediately said hey! how are you rebecca and called over the sales associate I was there to see. I was there maybe an hr before we found a car I loved and completed all of the money talk and credit pulls etc. Came back 4 days later to pick it up my new CH-R and the total time took maybe 2.5 - 3 hrs total between the two days! They seriously are the nicest people and so down to earth. Finance guy was awesome!! didnt try to offer me stuff I didnt need etc. Seriously you cannot go wrong going to this dealership. HANDS DOWN THE BEST EXPERIENCE AT A DEALERSHIP IVE EVER HAD. Thank you to everyone at Gullo but specifically Salesman - Chris Newman and Finance - Lamar!

John was fantastic! He worked a deal out with us over the phone before we came to see the car. Had the keys ready for us to test drive it when we got there. We were in and out as quick as you can be at a car dealer. We don’t live close to Conroe and were in our way up there to buy a van from the Honda dealer across the street. The salesman at that dealership waited until we were almost there to let me know the van we were coming to buy was sold.John helped us find what fast and worked great with us!

Last Friday I visited this dealership to look at the New Toyota 4 Runner. My salesperson, Joseph Perri wanted to work with me to purchase one that I test drove. I specifically told him where I wanted my payments and interest rate. As always, you sit and wait for multiple offers. By the second offer he asked that if he could get me the rate and payments I wanted, would we have a deal? I said yes. He actually had written down several proposals and came back and said finance had been approved at the rate and payments I wanted. Payments were actually $5 under. (And he actually wrote them down.) Then, going into closing, I meet Paul. Paul is very nice until I refuse the GAP and extended warranty. The kindness went away. We rush through papers and as is my own mistake, the rate and payments were not what I was promised and I did not catch this. Maybe Paul knew or didnt know what I was told. I was then handed all the contracts via a USB and sent on my way. I called Gullo this morning and spoke to Brock and explained the situation. I did receive a call back from Robert Todd. After listening to my story, he said that the loan was never approved for the rate I wanted. I again questioned why Joseph told me this. (No answer.) So in essence, I will be seeking to refinance and or pay this vehicle off very soon. Unfortunately this has left a bad impression and now Ill wonder if those Free Oil Changes and all the other that I was told Id receive will even happen. First experience buying here and I assure you my last. Just be carefull!!!

Fast drop off. The video from technician was a very detailed explanation of issues that needed attention, ones that might be coming up and those in good condition all in under 3 minutes and received within an hour of drop off. Definitely worth paying a couple extra bucks for the service, speed, and HONESTY!

Mike was wonderful to work with. The process was easy and quick. Mike is a straightforward guy and I can see us coming back to him for all our Toyota needs in the future. Great experience!!

New video inspection was very well done. It showed you exactly what the tech was recommending. Very help.

We just purchased a brand new 4Runner from these guys. Two main things attracted us to the dealership - customer service and price. The entire process was smoother than we couldve imagined. Their prices are fair enough compared to other dealers that theres no need to try and grind them down. No hassle, no sneaky negotiating, and no worries. We drove over an hour and a half - passing several dealerships along the way, including a Toyota dealership 10 minutes away from us - to buy from these guys. If and when its time for another vehicle, well do it again. The staff knew what we wanted, and had the truck shined up, full of gas, and ready to drive off of the lot when we arrived. We werent at the dealership for more than 45 minutes. Ask for Cody Watson! Hell make sure that youre taken care of. This was our first time buying from a dealership, and now were customers for life. If I could give 6 stars, I would. Give these guys your business. You wont regret it.

So we had an 80% solid experience here. John Compuesto did an awesome job and was extremely kind. Paul Alli was polite as could be up until he tried to do the usual run around in the finance office where he sneakily tacks on a $3,000-$5,000 “warranty” etc etc while you’re signing the stacks of contracts. He then berated us for denying the add-on when our full-coverage insurance policy already covers it.. We politely and clearly declined and he immediately treated us poorly for the next 45 minutes. He had a lot of accolades on his shelves and walls that seems to tell a different story about him than we were experiencing. It was still a better deal and experience than we got at Tejas Toyota years ago… You will also immediately start getting spam mail from this dealership, be prepared.

I live in Cypress and was shopping Toyota dealers close to me for a new Highlander. I visited the dealers close to me, but they didnt seem willing to find a car for us. We were being told it would take several weeks or more at a minimum to get one. I reached out to Gullo Toyota on the phone. Although they did not have a Highlander matching what I wanted, they took the time to find the Highlander we wanted and did a dealer trade on one that was at the distributor. I had the new car in a week! I dont understand why other dealers wouldnt do this. On top of that, all the numbers on my trade and the new car were agreed to on the phone, and nothing changed when I arrived to take delivery. They valued my time and business. I did have one issue with the Highlander that was not noticed at delivery. The service department worked it in the next day, a busy Saturday, and spent several hours fixing a third row seat! Thank you to everyone I worked with- Cristina (Sales), Dermot (Sales Mgr), Lamar (finance), and Dale (Service advisor). All are true professionals.

Mike Birch helped me get into a brand new Camry. He worked with fanancing to drop my payments and interest rate down a decent bit. He isnt too pushy and lets you make your own decisions.

Mike Birch was great! He worked with me to get exactly what I wanted at the value I needed! Highly recommended reaching out to Mike if you’re looking for a new vehicle!

Weve bought several new vehicles from the Gullo family over the past three decades and could not be more pleased with the service we receive. Shawn, TJ, and the team are truly wonderful to work with. We drive all the way from Kingwood to buy and service our vehicles at the Gullo family of dealerships. Highly recommend!!!

I was planning to trade a vehicle for new one. I filled out my vehicle information and received the instant offer from the dealership followed by a call from their sales person. So far its normal and great customer service. We talked and I explained to them that the offer on my vehicle was too low for me to proceed with deal. Specially, since another dealerships in town offered me more. The salesman I spoke asked me about the other dealership offer. So I told him the number. The salesman, said bring in your truck and we can workout a deal. Well, so I drove all the way from Houston to Conroe after scheduling an appointment for them to look at my truck and me check the new one. I got there and they didnt have the vehicle I wanted to buy. Understood, they got sold, but at least they could have rescheduled my appointment!? So they checked my truck and ran some numbers and showed me the difference. They tried to match the other dealerships offer, but with some dishonesty. The couple thousands they added to my trade in value was added on top of the new vehicle price! How do I know that? Just needed to check their website while I was there ;). I normally like to play dumb with those salesmen to find out how honest or dishonest they are. On top of the increased price, they add tinting cost of $395. I dont understand that too, those vehicles come with the two rear windows tinted so the $395 is for the front windows. And also they add Preferred Care Protection for $1,595. Its a three years paint and windshield protection. Both those are a MUST, so they added another $2,000 to the price. Advice to the dealership- dishonesty doesnt take you too far. Advice to the customer, check vehicle prices before you head there or while you are there and dont get this Preferred Care Protection- its a joke. If you have a good insurance policy, you shouldnt need a dealership PROTECTION. :)

Ive made plenty of car purchases throughout my life, and Gullo of Conroe has been the most enjoyable experience Ive had. The pricing, customer service, and after-care have all been amazing. The vehicle delivery process was enjoyable, and the folks that delivered it made me feel valued. Gullo will be my go-to for any future vehicle purchases.

Hateful management. Be careful of crooks And their prejudices, making sure you check all documentations before you sign it and along with the vehicles they sell ; if they can get away with it, they can rip you off. No $300.00 dollars for oil changes !

I came in to trade in my car, and Mike Birch took care of me. The process was super easy, and fast. Mike was awesome, he did everything in his power to help me. Im one happy camper, and will definitely continue doing business with Gullo.

Highly recommend buying a vehicle from this dealership! Michael Birch came back up to the dealership to help us and he along with Scott in finance stayed way past closing time to help make the deal happen! No haggle, straight to the point car buying experience! If your looking for the right salesman to deal with ask for Michael Birch!

This is an updated review. My previous review was one star due to an interaction with dealership personnel and having to bring our new Tacoma back to the dealership to fix a loud creaking noise multiple times.When my wife arrived to drop off the truck the dealership was prepared and had a game plan to address the problem. It was evident that there was some coordination behind the scenes to address the issue once and for all. The truck was sent over to the body shop where the issue was corrected. In the past the creaking noise would return within 75 miles, its now been a week, a couple of hundred miles and there is no creaking noise so I believe the truck is finally fixed.Id like to thank Paula Box in particular for ensuring that everything was in place for the dealership to finally correct our issue with the truck.

Get with Natham Wellman when contacting this dealership for a car. I talked to many dealerships during this crazy current car shortage and always circled back to Nathan because he worked hard in finding the vehicle I wanted. He was always professional, courteous, and most importantly, followed through with what he stated. I enjoyed my purchase with him because he is no BS, just a man working hard for you. I will be back for my next purchase even though it is a distance for me.

They have exceptional customer and maintenance services. They standby their products and honor incredible deals. I wouldn’t go anywhere else!

Carson answered all of my questions and concerns. Great service overall.

Brought a 2021 Hylander hybrid from the dealership excellent car and joseph one if the sales consultant was extremely helpful 10/10 would go to get a new vehicle next time

I must say this is the best car purchasing experiences that I’ve ever had.From start to finish.I will never go anywhere else to purchase a car,I’m locked in for life.These guys are so courteous and trustworthy.Give them a try!!!

I bought my wife a 2015 Toyota Highlander from Gullo Toyota in Conroe Tx brand new back in 2015. The car itself has been a pretty good vehicle, my wife doesn’t put many miles yearly on vehicles. I recently had taken my car in to have the rear hatch and roof repainted due to paint peeling off(blizzard pearl), that ended up being a chore all on its on to get that done at Gullo Toyota in Conroe. They finally called back with date to drop off vehicle for repairs. The vehicle ended up being there for around 8 days for repairs. My wife returns to pick up vehicle and calls me when leaving and says there was a air bag light on in dash. She was scheduled to work that day and didn’t have time to go back in to have checked out that day. By the way no lights were on when vehicle was dropped off. So we finally get around to bring vehicle back for check up on airbag and check engine light had also came on. Service department ended up fixing issue with check engine light and also checking on air bag light. They checked on issue and stated the airbag had been damaged due to rodents. The air bag damaged was in the rear hatch where body work had been performed at Gullo in Conroe. The service/director of service department called wife and left message on phone I called back and no answer. After numerous phone calls left to service director and owners of dealership(father and son) no one would call back. Finally got in touch with service director basically states I will have to take care of damages to vehicle. I done a little research and found out Gullo does take pics when vehicles are dropped off and when services are done that was confirmed by service director. Finally got a chance to go sit down with owner(son) didn’t like his demeanor when he came out to get me in lobby, acted like he didn’t even want to introduce himself. After our sit down long story short he tells me nothing will be done on there part file on my insurance. He also stated that any vehicle dropped off at there dealership for service for any period of time they are not responsible for damage. After this experience at Gullo Toyota it really makes me feel sick to my stomach. My money and business not appreciated at all. In my opinion I would recommend purchasing your next Toyota from another dealership that appreciates your business. Customer service at Gullo Toyota in Conroe doesn’t even rate. I’ve lived in Montgomery county all my life and keep my car purchase local. There are other local dealerships that my family and I have made multiple purchases from, will not be doing any kind of business at Gullo Toyota in Conroe ever again.

This business is the most shady deceptive institution Ive ever been to. I called them yesterday for an estimate and received one, to find out that there is is a diagnostic charge to even be seen, so I paid the diagnostic fee supposedly got a full general diagnosis to find out that they did not do a diagnosis but instead just charged me $300 for a transmission fluid and an oil change. I asked the clerk where my diagnosis was since thats what I paid for initially and he had no idea what I was talking about all the sudden. Plus theres no sales tax included on my bill so again I say this is a very shady dishonest car lot do not go here

Everything was easy to navigate, the service was friendly and helpful and everything was explained clearly.

The service department is great! They let me know ahead what needed to be done and quoted a price and I was able to chose what needed to be done first and what could wait. My rep, Kenny Johnson has always been so helpful all the years Ive been coming to Gullo Toyota here in Conroe TX 👍

I am tremendously thankful that Huy Bui got to help me! During the chip shortage, it was a pain to get my hands on the car that I wanted. He made it happen!!! The process was quick and easy. He’s also fluent in Vietnamese so he was able to translate my concerns to my parents. I will referring all of my friends and family members to Gullo Toyota.

Michael Birch was a great salesman. The process of trade-in and purchase was straightforward and easy.

This dealership, which seems to be the trend with Gullo dealerships, does nothing to help with financing. I am a low credit score because of a divorce, and they tried one bank to get me financed (Toyota finance), and left it at that. I was financed through another dealership, but the car turned out to have a problem, so I know I can get financing. This is my THIRD bad experience with a gullo family dealership. Must be rolling in it if they are so lazy they only try one bank. I have a substantial amount to put down. I’ve also had bad experience with the service department on my Tundra here. Definitely will NOT be going back here.

Be careful when you buy a used car from Gullo. Even getting certified used, even after all the “packages” I was sold….I’ve got a bad battery that I have to replace myself and just bought the car 3 months ago. Not happy at all.

I bought a car in 2007 here and again this weekend. Both times I had a great experience working with Huy Bui and Phillip Sharp. Thanks for a good deal and quick service.

Nathan quickly set me up with an appointment and allowed me to reschedule. Chase followed up and gave me the best deal compared to other competitors. They were so courteous and let me know how important my business is to them even when I’m not buying. Reach out to Chase if you want the best deal without wasting your time like at other dealerships.

Great place to get a new Toyota. Chase Grice was super easy to work with and he answered all / any questions I had. Highly recommend.

Mike did an amazing job. Makes shopping for a car an easy experience.

The worst sales I have ever encountered,After I test drive, I honestly told the salesman that I just came for a test drive today and would not buy it. They didn’t waste time. He told me there were few cars left. I said it’s okay. There are so many car dealers. If you are so rude you can go now, this is a 180-degree change in your attitude towards not buying a car

Love my service advisor Jennifer. Shes just awesome!!

Spencer always does an excellent job. He is an asset to your organization

I had the worst experience this past Friday June 18, 2021, had an appointment at noon for oil change went in 30 minutes earlier than my appointment, my car was finish after 2.5 hours and they didn’t wash my car nor they drive up for me, it was park out front in the parking lot, they didn’t do that with others customers but me. I would not go back or buy another Toyato ever again with the service I get and the way they treated me differently from others. The worst service ever. I will tell all my families and friends not to buy a car from this dealership or get service from there. This is the 2nd time they didn’t wash my car. I was very upset and angry because I wasn’t not treated same way as others.

Mike Birch was an excellent salesperson today. Went above and beyond to help us get into the right car at the right price. Thanks so much, Mike!

Buying a car from Gullo Toyota of Conroe was such an easy and fairly enjoyable experience. I went in with the typical idea that car sales men take advantage of people’s ignorance and I really just didn’t want to get taken advantage of. Cody Watson and Philip Sharp did an amazing job getting me the lowest price possible on my dream car. Cody didn’t call me a million times trying to get me to come in after I left the first time. He communicated with me via text like I asked since I work all day during the week. I went in today and sealed the deal. I definitely recommend them. After car shopping and researching for 3 weeks I truly feel like I got a great deal! Thanks again

I arrived early, was promptly waited on, saw Jenifer my service technician and she was super. In no time, ahead of my scheduled appointment. I got my video review almost as soon as I got home explaining and showing me what my problem was. A price was quoted and everything was told me up front with no hidden fees. Gullo is a great place to get service done on your vehicle. 5 stars from me.

I highly recommend Gullo Toyota of Conroe; sales staff, finance, and accessories dept. Andy Ritter helped me during the sales process who is easy to work with. Brock Willet was very helpful explaining different warranties. Moises from the accessories dept was prompt and courteous. Even though, this dealership is over 65 miles away from my home, it was worth two trips; once for the purchase and the second trip for installing accessories.If you are looking for a Toyota, you should give Andy a call.

Sales guy did not bother to let me know that the vehicle that I wanted to test drive was no longer available. I scheduled to view the vehicle and even got a reminder via Text that I will make the appointment. No courtesy call or text that the vehicle got sold and wasted my time going up there and trying to upsell me on something I dont want. This sales tactic is ancient and consumers are using other methods to purchase vehicles in the digital age we live in. Just remember a customers time is more valuable than making a sale.

Best deal ever..(November)ADRIAN ROSU.... super Great sales man...Best experience ever...Wow...... what a great man... pleasure to purchase...Thank you ADRIAN..Again...(August).. 2nd time back and purchased a vehicle because of mr.Adrian.....please ask for Adrian....Wow... what a great value and service this man can provide.....Thank God for people like him..

Diego in service is just wonderful! He was able to diagnose the problem with my touchscreen and phone pairing problem and I just appreciate him so much!

This was a very pleasant experience. Michael Birch and Tommy were pleasant and knowledgeable. Mr. Payton in finance was personable and knowledgeable. Mr Gullo, I spoke with you a couple days ago about why I was buying from your dealership. Here’s the true story1. Shawn and Maxine in service, both are always accommodating and willing to solve a problem. Excellent service department especially Frank.2. In Parts you have all excellent and friendly people especially Moises. He is so talented3. Receptionist. Very friendly and welcoming.4. Jose the porter. Very polite and makes me feel safe when being driven home or picked up. Such a nice gentleman.And lastly, you and your family of employees are always welcoming and friendly.Thanks from The Klagmann Family

Mike Birch did a great job at getting us in the perfect suv for our family.He is extremely knowledgeable and throughly explained all of the details. He even got a better rate than the credit union for us.We will definitely be back to buy a truck from him for my husband. 5 star service!

Purchased a used Prius from Joel and Phillip and my experience was excellent. If I had concerns or questions about my purchase they were expertly and promptly addressed. The finance department was thoughtful, courteous and took time to explain all my financing options. Worth the 250 mile drive to find the exact Prius I was looking for. Thank you to all departments for going the extra mile and making my experience easy and taking good care of me.

Purchased two trucks in the past four months. Sale staff was friendly and well prepared. The buying process as a whole went smooth and without concerns. Make sure give them a chance to help you. Prices are good and the sales folks are friendly so what more could you ask for?

We had a great experience yesterday with the help of Mike Birch! He is an outstanding sales professional and worked hard to find us the exact 4 runner we wanted... He went above and beyond all the way through the process to make sure we understood each step and even took the time to teach us how to use and to help us set up all the personalized functions of our new vehicle. If you are looking for a great salesman you cant go wrong with calling Mike Birch at Gullo Toyota. He will make sure your experience is top notch. Thank you Mike and Gullo Toyota for going above and beyond. Sincerely, Stephen and Tracy Smith.

Awesome dealership. Mike was awesome in helping us purchase our 2 vehicle from Gullo!

Quick, competent and efficient service!

Great place to buy Toyota me and my brother went to get a Tacoma for my brother they gave us a great deal Rick was the sales man he helped us ...

We purchased my son a new vehicle at this dealership. The purchasing experience was fine. The service experience has been a nightmare. The vehicle is less than two years old. We have had this car down 4 times to have the AC repaired. Then, yesterday, his entire carpet on the floorboard was soaked with some liquid. We tried in vain to make an appointment to drop the car off, but nobody in service ever answered. We left a voicemail and nobody ever called us back. We dropped the car off this morning and guess what, no loaner or rental car available. Only the courtesy van which was nowhere around. Horrible service experience. Be super careful about purchasing from this dealer based on service experience.

I have purchased 2 vehicles from these guys and have always had the best experience. I had a check engine light come on yesterday and I couldn’t figure it out. They handled it at zero cost. Excellent service!

Come here if you are looking for a Toyota or any other vehicle for that matter. Joel and Chase helped me immensely compared to the many dealerships I spoke to. They are very genuine people and thanks to them I was able to get my dream truck!!:)

Many thanks to Spencer for his expertise, thoroughness, patience, knowledge, and overall professionalism. He went above and beyond to provide solutions for me in this very difficult setting. He is greatly appreciated. Thank you all.

I had the best experience Ive ever had this past weekend. Bui was our salesman and Dermott worked to get us the best interest rate with Toyota financial. They had the exact vehicle I wanted and my husband and I were out of there in 3 hours. I bought a beautiful RAV4. Thank you Mr. Gullo for keeping such experienced and caring staff. We will always come back here.

Found my car using their online services. Communicated via email for a couple of days with an agent finding what I wanted and scheduled an appointment to go visit. The car was ready for a test drive when I arrived without any wait time and within an hour of my arrival, I walked out of the dealership the owner of a new car. Great salesman, hassle-free, great value. This is my 3rd time buying a car and this was the easiest and most pain-free of those experiences. They gave me what I wanted and didn’t waste my time. I definitely recommend this dealership.

On Monday the 10th of April Josephine Stoll became the Official Owner of her 2016 Camry. Joshua Ross our salesman at Gullo Toyota of Conroe placed the registration tag on the windshield and installed the Texas license plates making her now street legal. Thank You Joshua Ross and Team Gullo for satisfying another happy Toyota owner. A Happy Wife makes a Great Life.

Mike Birch was fantastic at closing time on a Friday. Thank you for your patience!P.S. coolest chair in the shop

My sales representative, Michael Birch, is amazing. He helped me get into a car even though I didn’t have good credit! I appreciate all the help and the way he worked with me! Thank you Michael!

Mike here was exceptional to work with. Very communicative and delivered on all his promises. Absolutely recommended - 5 Star service!!!

Kenny was awesome as usual. Nice touch with the service videos.

Love Gullo! I’ve been coming for about 11 years! They always take great care of you, and go above and beyond. The advisors Jennifer and Kenny are amazing!

Michael Birch did a phenomenal job helping me find the car I wanted!

Service was prompt and professional. My service agent, Kenny, listened carefully to what I wanted to do with my vehicle and made sure I was informed throughout the entire process. No pressure to purchase services I didnt need and even went beyond my expectations on how to resolve the issues I presented with the least inconvenience to me. I am one happy customer.

Great customers service. Salesman Cody is the best!!!

Today I purchased a 2011 Chevy Traverse, after a couple of horrific past experiences with dealerships I went in fairly hostile.However, what I found here was a friendly straightforward experience. Our salesman Cody Watson was upfront and honest without spin. I told him what I wanted, and around what I wanted to pay. The Pay off was instant and painless.The Finance man Mr.Paul was equally straightforward with us and we were able to come to an amicable agreement regarding the additions to our contract, Gap insurance warranties, and such.It was a refreshingly pleasant surprise to encounter no sales gimmicks or excessive pressure tactics, and moving forward I will suggest Gullo to all my friends in search of a vehicle.

Great service, Michael was very helpful and made the purchase experience awesome

Purchased a used truck with low miles that looked great, asked if the truck had ever been wrecked and was told No Sir ! Even showed me a car fax . I had the truck a couple years and tried to trade it in on a new one at a different dealer and they tell me I cant get what was owed because of the damages on their Carfax. Note I never wrecked the truck so it was all news to me . I go back to toyota and confront them and a manager brings me a printed copy of a statement that I signed stating there is no recalls on the vehicle, and a checked box stating that I read the hand written note about the damages to the truck . I never would have paid the price I paid for the truck had I known nor would I have ever purchased a Wrecked truck . Then they tried to give me a deal on another vehicle on their lot, No thank you already got me once I would be driving a new truck right now, but they got me,,, Dont let them get you! I would give no stars but it made me pick one. Tip from a lesson learned, get a copy of every article you sign when signed .

Had a great experience with Huy Bui. Got a great deal. Fastest sale I’ve ever experienced, In and out in under 2hrs.

The team there is great. JOEY is the man to talk to he took great care of me and went to the next level to get me into a new truck. These guys are great go check them out.

Mike B. gave us exceptional service from start to finish. He was very personable and made us feel very comfortable. 100% recommend Gullo Toyota.

When I say Mike Birch saved the day that’s an understatement!!! I found myself unexpectedly needing a new vehicle and not only did mike find me the perfect car in my budget but he went above and beyond with his customer service.

Regular maintenance oil change plus diagnostic search to discover loud grinding noise coming from the engine. By the time I drove to Gullo Toyota, the grinding had stopped. Nothing was found on diagnostic testing. For that I was thankful. Gullo Toyota for the past twelve years has been courteous and professional in all their service on my vehicle. That is why I keep coming back.

Always a good experience. Video of the inspection of my car is a nice touch and gives you piece of mind that things are being taken care of properly. Thank you.

Mateo did a great job I recommend him to anyone buying a car

Outstanding service from Salesman(Huy Bui) and Finance(Brock). Everything went smooth. No problems. I explained what I wanted and got exactly what I wanted. Great people that made everything at ease.

Its nice to be able to go to a dealership and have full trust in the service being performed. I went to another dealership before Gullo and they told me my differential was leaking and quoted me high. When I took my truck to Gullo they said the diff was fine. Thank you for the honesty and great service!

I’m writing to recommend Fred Haas Toyota. It’s a little further south on I-45, offers consistently excellent customer service, and is well worth the drive. I started giving them my business after my one and only terrible experience at Gullo Toyota.I don’t typically write reviews, and I’ve never written a negative review until now. I received very poor customer service from a Mason and Manager Maxine at Gullo Toyota in Conroe. Initially, as I waited in the service department line waiting for my turn I witnessed Mason treat another employee and 2 other customers poorly...very demeaning to several people. I honestly couldn’t believe it. The only reason I stayed for service is because another gentleman started my ticket, but unfortunately in the end I was handed off to Mason, who rendered services with an attitude. I had asked to speak to the Manager over a discrepancy with the quote I received and the final balance for services rendered, and was put in contact with Maxine who offered no solution, was unapologetic, and seemed to me patronizing. She also admitted she was on the service floor when Mason interacted with me and others but offered no rationale or apology for his behavior. If and ever Gullo offers a pleasant, hassle free experience...it certainly wasn’t on this day for me.

Dont get the gap Insurance!!!!!!! I paid my car off and its been a struggle to get the difference. When your spending money they are all smiles but when u need them to do anything they drag their feet.

Had the most pleasant buying experience ever with Mike Birch. It was a relaxed and friendly atmosphere.

Once again I am so impressed with my car buying experience at Gullo Toyota and Huy Bui 🤩 He had exactly what I wanted before I even arrived and was so up front and honest and as always made me feel more like family than just a customer! I will never shop anywhere else...Huy has taken care of me for 5 years now and I will always be a loyal customer!!!

I went into Gullo already knowing that I wanted to purchase a new Rav4, and Huy was great to work with, making the process straightforward and easy. He answered all of my questions and showed me how to use the features on my new car. I got a great price on the car and I was in and out within a few hours! Mr. Payne in financing was also very nice!

Mike was great. Very helpful and honest with all aspects of the buying process. This was the easiest car purchase Ive ever had.

Great experience everytime I come out this way for service. Everyone is so polite and Ms Jennifer is always helpful.

Mike did a amazing job at explaining every detail of the process

Great customer service and variety of cars to choose from. They really try to help you get the vehicle you want.

Great and quick service, everyone was very helpful and the waiting area is clean with coffee and water. Will be back!

Had an excellent experience with Michael Birch who was our sales consultant at Gullo Toyota. He was very informative and did not pressure us into buying. What a wonderful sales experience! We will definitely be back!

What a great experience I had getting my new car today. Mike Birch was the name of the gentleman who helped me and Javier did my financing and both of these gentleman were so helpful and patient with me- they each took the time to answer all of my questions and help me pick the right car at the right price. The entire deal only took a couple of hours and I am so happy with my new car! I highly recommend this dealership and these guys to do your deal with.

Had a great experience with my vehicle purchase. Fair price and my Salesman, Carson was very transparent as well as open to helping me get the car I had my heart set on.

I don’t know what happened but service is slow. Why have an appointment if you’re waiting HOURS for your car?! The last time I brought my car in for an oil change it took all day. Now when I show up for an appointment the bay is full, the lobby is full; the outside waiting area is full and I get told 2 hours? Which I know is a lie. STOP OVERBOOKING APPOINTMENTS. No one wants to sit at the dealership all day for an oil change. And quit lying about ETAs. Never going back again and will purchase my next vehicle somewhere else.

Ed and Micheal were the best they were kind and patient, and very knowledgeable ... First time at a car dealership and we felt no pressure....Thanks guys for the greatest experience....

Came to the dealership to get my car serviceWalked past the managers officeWalked past salespeople.. walked around the showroom. Walked past a lady sitting. I think she might have been a receptionist. Walked to the service department. No customers except me. Looked at several employees. Stood there about 4 minutes. Finally I went up to one and got a appointment. I dont think this place wants to sell me a truck. Going back Tuesday for my appointment at 10 am. Walked out . Went through the main lobbyPast the receptionist . Past the salespeople. Past the managers office. Out the door. Wanted maybe to buy a truck here..

I really don’t like dealing with car dealerships and car salesman. My salesman Nate was a pleasure to work with and he did a great job on our deal. I will recommend Gullo and Nate to anybody looking for a new vehicle.