Keating Nissan is the place to be!! Chris Galvan is the man to see for any and all of your service needs. Keating Nissan has been nothing but professional with all that Ive had done. I appreciate the service and professionalism they offer. The complimentary popcorn and coffee is fantastic! The waiting area is clean and comfortable. Wonderful people there. Thank you Chris Galvan for making me feel like royalty any time Im there. 💯😊

Amazing and helpful service. Amber was very informative and made sure I got everything I needed and answered all of my questions. She gave me an estimate for a list of repairs and helped me sign up for a payment plan I very much needed.I’ve never been so well informed and assisted during a vehicle service. Amber was patient and genuinely had my best interest at heart. She was on top of it.They got everything done within a day and they ordered a part and had it in the very next day.My car runs beautifully now and sounds as good as it did when I first bought it! (:

Outstanding customer service by Kelly in their service department she kept me informed and coordinated their Towing service promptly when my scheduled towing company became a multiple delay and eventually no show. She was both responsive, professional and caring and communicated frequently to make sure everything went smoothly. They also sent a shuttle to retrieve my key saving me time and Uber expense and then came and picked me up when my car was ready Raul was the driver and very courteous, I would it I’d highly recommend them!!!

The job was done, but customer service needs some more training.

I love this dealership!!!! My adopted family. Mr. Mike Slater my sales guy always keeping me in the loop. The service department, Kelly, and Amber both are sweethearts and answer all questions thoroughly!!!

Love Keating. Bought my last 3 card from here. Service is great and they are always super nice and helpful. Never try to oversell issues with my vehicle to increase price.

The service was excellent. The problem was diagnosed quickly and correctly. The repair was made at a reasonable price and fixed the problem. I would definitely recommend Keating Nissan.

Great customer service. Greeted promptly at entrance to service area. Kelly addresses all of our needs. We were appreciative of her assistance.

Always a great experience, and they always keep me up-to-date on maintenance issues - what needs to be done now and what can be done at a later date.

I had the best service and experience. I want to thank everyone there that worked with me on my beautiful card. We are very happy. Thank you for the professional service.

Don’t proficiently and in a timely manner great customer service!

Sooo this is the 3rd Nissan dealership I have visited. These dealerships all carry their own specials and incentives. In my experience I have gotten offered better deals at Baker Nissan on 290 and Tom Peacock.

Wonderful people. Very friendly. Loved Kelly! She was an absolute joy to have as a rep!!

Thank you Susan, as a single Mom you made it so easy and helped me more than I could have ever expected!You’re awesome!

Chris Galvan is great at customer service. He kept me well informed and was very nice and helpful.

They were very professional, honest and very efficient ... Thank you

Well we cannot Express how much we enjoyed our car buying experience. Our salesman Leroy is top notch and was very very good. We spent a bit of time there but did not realize it until we were done. Leroy was very attentive, knowledgeable and skilled and you could tell he enjoyed what he does. Thank you Leroy and Keating Nissan for a 5 star experience.

Everything was good on service but my car has a dent and a white paint scrape on the passenger side fender I noticed when I got home

Chris kept me up to date during the process.

My service advisor was very helpful and got me in and out in no time

Chris Galván was excellent. He looked at my situation, consulted a couple of people in his team, provided me with options, flexibility, clear expectations... and then he follow up on the plan with transparency and responsiveness. Highly professional.

Excellent service. Appreciated the reminder call and text. Very professional

It was not bad. Got my oil changed in little over an hour.

Didnt program my key remote right, had to bring it back twice.

Oil change and filter! No need to call, just go in there and your business will be accommodated promptly.

It took a while to get one of the parts in, but Kelly Nading was awesome the entire time. She went above & beyond her job duties. She was nice even when I was frustrated about the part. I will use this Nissan Service Center again.

A lot of the employees were not wearing a face covering while the world is going towards a second lockdown. One of the employees came to greet me with a hand shake plus not wearing any type of face covering. I was so impressed and how all of the customers had their face mask on but more than 50% of the employees were just walking around without it. The service was great, like an oil change regular type of thing. If wasn’t that, I’d probably give 5 stars, but this situation made me feel unsafe being in there.

They checked all systems addressed in our notice of possible brake problems. Imminent recall notice. Very pleased with communications from service department.

Went in for a key fob and gas cap replacement in and out within 45 minutes. Absolutely love the lady that helped me, her name escapes me bit she was awesome and kept a great attitude the whole time and she was super busy 😀

I absolutely love these guys and gals here. From purchasing my Altima to the general maintenance, these guys have taken care of me for 3 years. I only trust them with my car.

Very professional and helpful. Have a true desire to see that your needs are met. Great service department

Good work kept me informed and pleasant atmosphere

Always professional. I went in for a new key fob, turns out my car had a recall. Part was available they did all at the same time + got me a rent car for 4 hours so I did not have to wait in public during covid.

Service took less time than expected and I was treated very well.

Service staff was courteous and professional from the moment I pulled in. The serviceman I spoke with was EXTREMELY knowledgeable not only about questions I had pertaining to very minor issues and maintenance, but also on the pricing for each issue.I have to admit that for many many years I only relied on Ford, Chevrolet, and GM, and was quite apprehensive about getting anything else. I am slowly creeping up now on 100k with my Nissan Frontier SV and have not only been thoroughly impressed with my truck, but also with the continued service Ive received from Keating! If this keeps up, I can actually see my next purchase being thru this dealer if the sale is able to go just as smoothly!Keep up the good work yall and thank you!

The service representative Kelly was so incredibly nice and professional. She went out of her way to be helpful and make accommodations for me to pick up my vehicle even after the service department closed. I dropped off my vehicle for an oil change and car wash at 1:30 and picked up the vehicle at 5:30 to find they didn’t wash the vehicle at all. I paid quite a bit for the service package to receive this service and was very disappointed to find they didn’t even attempt to hose off the vehicle or anything. I know this wasn’t Kelly’s error as she recommended the wash, but it was still disappointing. If the car would have been washed at any capacity this would have been a 10/10 experience.

My service rider was Kelly. She has an amazing personality. Her business attitude is excellent. She had a rental running with heat for me first thing so I can get to work. Definitely two thumbs up with the service I’ve received from Keating Nissan and Kelly Nading.

They were very thorough with the work they had to complete before returning it back to me. Very friendly and explained the work that was done .Hats off to them.

Was just getting an oil and filter change. I understand the time it will take and i was there for about 2 hours. I had patience to wait but also I really think there are good customer service so at the end of my service i felt like it was well worth it lol thanks for reading my experience and i will come back soon

Amber Dillard met me at the door and was friendly, professional, and understanding. She listened to the issue I spoke about, helped me solved this issue. Compliments to her as an outstanding employee!

Always a good time at Keating. All of the staff is friendly and willing to help. Service dept is quick and keeps you up to date. When I am waiting on my car to be serviced my sales guy Michael will always check in to see if I need anything . Dealership is very clean and chairs are comfy so it’s never a problem to wait. I will remain a Keating Nissan customer for life!

The man who changed my oil went the extra mile. When the oil was being drained it flowed back onto the trucks under carriage and the mechanic took the time to wipe it all down so that it would be nice and clean. They even ran the truck through the wash bay.

Absolutely Horrible People, called in the morning to make a appointment for 12:30, representatives expressed no issues, show up at 12 and the place is closed. These people have no curtsy for people safety and time.

It was terrible. Found 24 codes wrong with my car for various things when all I needed was a transmission. I had it towed out of there and sent to a place where they fixed the transmission for much cheaper. Nissan vehicles with CVT transmissions are garbage and I wouldnt recommend nissan to any of my friends or family. There is no way that a 2016 vehicle should have that many problems. Nissan is a joke - a joke that has been told so many times that its no longer funny.

Excellent service! Clean, entertaining facility to wait in, and wonderful customer service when it came to parts/labor/time!

I was pleasantly surprised with the level of professionalism of customer service representatives. I am pleased with the work done on my vehicle (oil change&tire rotation).The value I paid was excellent in comparison to the other dealership I normally take my car to be serviced. Nearing just earned a new customer!

The Service person Kelly, really was great. She scheduled it -got my car in for a recalled part in the ABS system on my 2016 Nissan Maxima. She got me a rental car for four hours, a New red Murano. My car was washed when I got it ! Easy fix to a problem that was worrying me.

We have purchased and leased five different Rogues here in the past six years. The overall experience has been good enough for us to return. The vehicles have been outstanding - easy to drive, great gas mileage, and so major technical or mechanical issues.We did have some incomplete information given to us about the Apex warranty and GPS system, but that was cleared up before the final signing. My suggestion for others is to make sure you understand every number on every piece of paper so there are no misunderstandings at the end. They were very helpful explaining the details after we asked for clarification.

It was a great visit. Excellent customer service

Had a few warranty items fixed as well as oil change and tire rotation. Service department had me in and out in about 10 minutes for drop off and pick up. All items were done and fixed. Great service!!

Outstanding Quality of service!

Keating was quick and professional. Amber was very pleasant to deal with, and answered all questions I had.

Louis Was very friendly and about the repairs done as promised.

I had a drivers front wheel bearing replaced on our 16 Versa Note. I had about 200 miles of warranty left so it was covered. Drop off and pick up was easy. It was also smooth to get a loaner for my wife. I was able to speak with the shop foreman which was nice for me because I speak car and could describe in great detail the symptoms of the wheel noise I was having. Thanks to my service adviser Kelly for guiding us through this repair.

The wait was a little longer than expected.

I bought my car new over two years ago and had never redeemed my free oil changes. Took my car in for a multi-point inspection with an oil change as well as having them look at my front radar sensor, which had been going in and out.They did the oil change, reported no issues with the inspection and replaced the radar sensor, all at no cost to me. I will definitely be bringing my vehicle back to Keating for all my future service needs.

I felt very unsafe here. No staff were wearing masks, it is very selfish and unprofessional for them to risk such sickness during a pandemic. I will be taking my business elsewhere in the future.

Timely & professional service. Nice comfy waiting area.

Transmission is shot on my nissan, they offered me 2500 to buy the car from me.

Staff friendly and keep me informed of any time changes.

I had a perplexing mechanical issue with my 370Z. Service Consultant, Kelly Nading, did an awesome job of identifying the issue, and, with the timely assistance of Master Technician (Kurt), corrected the problem with skill, promptness and conscientious attention to the matter. It seems to me, whether its routine maintenance or something more major, I can be assured of Keating Nissans competent and timely help.

I always get good service here, not complaining about that, but.... It shouldnt cost close to $300 to get a key programed. (especially when it is just a straightforward key lock, no remote etc.) Not happy.

Excellent service all around.Very professional

Chris is awesome with customer service. I had my oil change. Had some minor issues. He was on top of his game in taking care of the issues.Love their service department.

Great customer service. Great cars.

Keeting is a great dealership

Great service

Every time I go in to get my car serviced always and great experience.

Most of the shop employees did not have on face masks, and my truck was not wipe down or cleaned before giving back to me.

Absolutely love the girls at the front desk (service center) they make you laugh and get you through this mess.

Awesomr

I have used this dealership for years and years. They always come through. My most recent experience was when a plate fell down from under the front end of my car. Took it to Keating Honda and they fixed it! It was someone elses fault but they took care of me same day I called.

Have purchased several vehicles from Keating and previously streeter Smith. Ive never had a complaint or problem.

Professional and courteous staff and explained exactly what was needed for my car. In and out in no time!!

Great service

They do extra to please

Great place to have your car serviced

Underpromised and over delivered!! Great service, Kelly Nadling was especially good! Thank you!

Good professional service. ask for Kelly shes service consultant

Excellent Customer Service, I pulled up to get my oil changed, they were very curtious, fast, and friendly!

Great and fast service. All my oil change Nissan Sentra

Great service, nice people.

Longer wait time than anticipated but service was done well.

Best dealership in Conroe Tx!

Good quality service and friendly staff.

The service department adamantly lied about normal routine maintenance. I had my oil changed then the next day my battery died. They said it checked out normal the day before (which anyone knows cannot be possible) Then they told me their manager would call me to ‘resolve’ the issue which never happened. I won’t be back.

Service is amazing

Takes a while

Very satisfied with the service!

Fantastic, this place is really nice.

Nice people and deals...

Very coutious & helpful

Great service

Amazing!

Excellent

Excellent treatment by Christian Galván, thank you very much