Door is locked and dont answer the phone during business hours.

Outstanding sales, delivery and service. These guys do it all. Real professionals. Thanks for making my mother very happy with her new dryer.

Fast and reliable. They helped me identify the serial number location and the correct part to repair my oven. Had the part the day they said they would and it was waiting for me at the counter.

They always have what I need.

Weve traded here for years.Always a good deal & fair prices, great folks!

Came in to buy a part I couldnt find anywhere else for my garbage disposal and they had a similar spare part in the back which he gave to me. I had it fixed in no time. Incredibly helpful and great customer service. Will recommend!!!

Great guy! Very friendly and helpful. Always get what I need. Usually best to drive up there.Decent prices good selection. Def a step back in time.

When you can get a hold of the man that runs the place the service is great. The hours are unpredictable despite their hours of operations showing they are open from 8-5. More than half the time when I call the store no one answers because there is no one there. When someone is there and I need a part, they have to run to the Houston location to pick it up meaning I have to make a secondary trip I wouldnt have had to make had someone been there to answer the phone. I once had a part ordered and went to pick it up the next day at 4:30 and the doors were locked.

Most of the time the store is closed anymore. Its very frustrating trying to do business here.

I have purchased numerous parts over the last 13 years. They are very personable & knowledgeable. I usually order my part # by phone or give them my item info. & let them research my part number. Within a few days, unless it has the part in stock, the part comes in & I go the store & pick it up. They have always given me great Customer Service. I highly recommend them.

Very friendly and accommodating.

Excellent service - they went out of their way to get a part for my dryer overnight. Perfect fit, great price. Loved the hometown, classic feel of the shop.

Very knowledgeable over the phone. Parts were pulled and waiting on me when I arrived. Looking forward to continuing business with them in the future.

Open on a Saturday. Quick consultation on the phone resulted in getting an $8 part to save a $1000+ refrigerator. Got the part same day instead of waiting for a shipped part off of the internet which all ranged from $30-$40. Couldnt be happier.

The right parts at the right price, privately owned small business that Im glad to patronize.

Great experience and support diagnosing a problem with my dryer! I had a problem with my dryer and did some research online. When I got the offending pieces out of my unit I brought them in and was told how to fix the problem and they had the needed items on hand. They took the time to explain some things I didnt know to look for on the reinstall as well. THANK YOU TO THE GREAT FOLKS AT SIMPSON-DABNEY!

Their Google listing says Saturday 8:00 - 12:00 I pulled up at 11:24 a.m CLOSED! Most families work during their normal business hours and shop on weekends, I think they should be open more hours on Saturday, at least until 3:00 or open more hours during the week. Could be that they dont need the extra business?

Excellent service I have been using this company for many years, they have great prices and parts for all kinds of appliances, the service friendly and exceptional. Thank you!

We moved away from Conroe a little over a year ago and needed help with a washing machine repair. Was helped over the phone with simple part replacement! Did business with these guys for 30+ years and miss them alot! Nobody services appliances like them! Conroe is fortunate to have them!

The customer services is unmatchable and the products are only good quality. We wont go anywhere else for appliances. Thank you, David. It is so nice to do business with you.

They had the parts I needed there within two days they know appliances in and out..Prices are right.

Always helpful and polite

I have used this store a few times for washer and dish washer parts, I had a great customer service, friendly, and very reasonable prices

These folks provide a valuable service to their customers. They are not magicians but they know what they are talking about and I have never had better service / help anywhere.

Hard to reach on the phone, but very friendly service.

Great service here in buying a stove. Prices are a little more, but the service is the top!

Great service and honest people – a great place to buy appliances and have service after sale.

Extremely helpful and the product was in the next day.

Great Customer Service

Amazing service!

Nice people.no.pressure.good price

Is there financing available ??

They are Always helpful

Friendly & helpful

Good and fast, the person who attended me friendly and very efficient, good price, the right place to find washer & dryer parts, I recommend it