I appreciate your professionalism and giving me updates of what I could do to keep my phone updated. Your service is greatly outstanding! Nice shop, sells phone cases and provides computer services as well.My screen was cracked and the owner fixed the same day! This is the business to go to!Thank you
Went to some place in Concord Mills to fix the same phone awhile back and it cost almost 120 dollars and the screen was a super cheap one in quality. Went here and the price was literally half and looked brand spanking new and original from the factory. Highly recommend
Been dealing with Clayton and Scott for years now! Very professional, and always deliver with the best quality and prices around. Wouldn’t go to anyone different. Highly recommended
I was told by an employee of a different repair service that they would not replace my cracked front screen without replacing my camera screen with an insignificant crack for an additional $86. I refused, called NewAGAIN and asked about just the front screen. He said no problem. They took 30 minutes to replace my screen for less than the first service quoted. When I picked up my phone the owner told me he had replaced the camera screen for free because the part cost so little and didnt take any extra time. I told him about my experience with the other guy, he knew exactly who it was and shook his head.Honesty and quality service go a long way with me. I will never use anyone else.Thank you, Clayton.
Fast and friendly. Really appreciated the support of my deployed husband! Thank you again. I went first and when my son had a problem, I referred him here!
Fast, Friendly Professional service. Clayton had my screen replaced in under 30 minutes. This is the only place I will take my phones when I need service!
Very satisfied with this repair service. I cracked my phone screen late one evening. I found this shop by google search and was able to submit for a quote. They responded within a few minutes and even continued to correspond with me via email and answer my questions throughout the evening. I was able to swing by their convenient location since I knew I’d be in the area the next day and my repair was complete within 30 minutes, for a very reasonable price. I would highly recommend this repair shop and even though I don’t live locally I would drive the 1.5 hours if I ever need another repair!!
Awesome shop the man fixed my iphone 12 for free! ii thought it was broken for good turns out a dirty port was all
Screen looks brand new and no problems :)
Very responsive! Quick, friendly service. Will definitely use this business again!
At first the guy I think it was the owner didnt seem to friendly so caught me off guard but did great fixing my daughter iPhone cost wasnt to bad.
I called in about an hour and a half before they closed to see if they could possibly look at and fix my case. The employee (owner) on the other end, Clayton, told me to come on over after we exchanged some information about my device.The environment was simple but professional, and he handled my request in a timely manner. My device might as well be good as new. The small talk was appreciated as well. Would definitely recommend this place.
Quick, efficient, friendly service for a very fair price! Definitely would recommend over the other phone repair locations in Concord Ive used in the past.
We had our phones done here and it was amazing service for an amazing price!
Stopped in ..immediate attention on the spot repair.....what else can you ask for????
I have used newAGAIN for my last few phone repairs and I am so pleased with them! Service is excellent and speedy. Clayton is honest and helpful when Im trying to make decisions on whether to repair or replace. I never feel like Im being taken advantage of or that he is just recommending a repair to make a dollar. I will be a customer for life.
Excellent customer service and repair time. Highly recommend for your repair needs.
The Best of the best
Always have a great experience. Fast and easy repair. Definitely recommend to family and friends.
Excellent experience all around. Best prices in area. Had my iPhone fixed in practically 20 minutes. Extremely courteous and professional. Would highly recommend to anyone.
Clayton was wonderful in getting our phone repaired and it only took 30 minutes. We had a phone that was accidentally left on the back of a truck cover and it fell in the road and broke the glass and the LCD display did not work. He switched it out with a new front glass/LCD and it is now good as new. I would recommend this business to anyone who is need of mobile repairs.
I have been very pleased with the service provided by Clayton at the New Again Phone Repair! He was able to assist me with my Galaxy 8S with a new battery super timely. Super customer service as he called to let me know the battery had come in and to schedule a time to bring my phone in to install.
My husband’s iPhone suddenly stopped working. After several calls for tech support with Apple, a visit to our carrier, and a trip to a repair shop - the problem had not been resolved. We just happened to see newAGAiN and stopped . Right away, my husband was told that his iPhone could be fixed. We left it and a text was sent when it had been repaired. We consider ourselves very fortunate to have found this place! We Very highly recommend newAGAIN for all your tech needs . We certainly will use them again if needed !
It was my first time going here and it was a very positive experience. The guy said he would have it ready in 30 minutes and sure enough it was ready and like a brand new phone. So happy with this place! I will be referring others here.
My experience here was great. Will definitely use again and recommend them!
Very personable company. I worked with Clayton. He replaced my XR screen in about 15-20 minutes. He came in on a holiday and made time to help me. This company will be recommended to all my friends, coworkers, family and random strangers with phone issues. Even my fellow gamers. 11/10 can not stress enough how polite, considerate and intelligent Clayton is.
Amazing phone pair. Fast, efficient and prices are best around! I highly recommend!
Clayton replaced the screen, on my Samsung J3 while I waited! He communicated and kept me updated really well.
Very nice, various convenient ways to paying methods, friendly, and reasonably priced.
They did a fantastic job! I called in advance to make sure they had the part I needed. They ordered it for me since they didn’t have it in stock. I was quoted about an hour and 15 minutes sine there was another phone being worked on before mine. When I came back to pick it up I was greeted at the door and everything! I’d highly recommend this store to anyone looking!
Cannot say enough great things about this place. Prices are well below competition. Customer service is first rate. I drive forty five minutes...passing several other places. More than worth the effort.
Wish I would have known about them before I took my phone to fix it in kannapolis.
These guys are amazing!
Great price. Quick turn around. Good people. I won’t go anywhere else.
I was in and out in no time great service.
Worked with my schedule to get parts and fixed the phone in an hour once the parts were delivered. All around excellent service, will be using them again in the future. Fixed the screen and back glass on my Galaxy S9 and installed a Liquid Glass screen protector.
Got a new screen for my Moto G7 quickly and for a reasonable price. Highly recommend!
Great experience. Fast friendly service. If you have any phone issues give them a call. 👍
OMG!! I love this place!! Very convenient, very affordable, very professional. Thank you so much for saving my phone. I will bring my phones or computers here from now on!!
Great customer service. Very responsive after hours. Had my phone screen fixed in 20 minutes once part came in.
What an awesome little repair store! Went in and the experience was very smooth, the price was so much better than other stores I’ve went to and I was able to leave my phone, go run errands for half an hour and come back to it feeling like new! Definitely will bring my clumsy self (lol) here again if need arises!Update:8 months later I needed to go again and he was so professional and had me in and out in 10 minutes! Highly recommend him!One year later:This continues to be the best repair store. I was in and out in 30 minutes for a screen repair and it was like my phone was brand new, and for a price that can’t be beat anywhere else. HIGHLY recommend this place!
Definitely will go here again! I found new again Phone Repair in a Google search. The staff is courteous and very helpful. Pricing was better than any of the other quotes Id received. The reason for 4 stars is that the wrong battery was ordered initially and because of my work schedule, I had to wait another week but all in all, I will definitely come back.
Very friendly and informative about repairs needed on our IPad gen5. Up front about the price when I dropped it off. Was given a time of when repairs would be finished and it was completed 30 minutes earlier than stated. Very affordable prices and excellent customer service. If I need any electronics repaired this will be my go to guy. I will definitely recommend NewAgain Phone repair to family and friends. Thank you
Excellent work! Friendly, quick, precise work, and very economical. Definitely my go-to for any phone repairs in the future!
New again is a great company to take your electronics to if you are having complications. I was having a battery issue as my phone would randomly shutdown. I took my phone to New Again and they ran a full diagnostic on my phone finding that my battery was indeed faulty. They cleaned the charging port and replaced the battery. Now my phones battery is like new! The service was fast and the whole process was super easy. I was able to drop my phone off go to work and by lunch time it was ready to be picked up. Definitely expedient service with a smile. I would recommend them 10 out of 10 times for any electronic repair needs.
Great price; excellent service
Awesome little family business!!I had a broken I-Phone 7 screen.They not only had a great price but I was in and out super fast!Means a lot with as much as I use my phone for work.I’d recommend them to anybody looking fora great price and quality work done fast!
Top marks for this place. Broke my phone walked in he said he would fix it by the next day. Well 2 hours later he got in touch with me that it was fixed. Will definitely use this place again seeing as how I break phones often. I cant comment if price was good or not as I did no shopping around. But even if I did over pay I am very happy with the service.
Just used them today for my touchscreen going out in my iPhone. Really great price, I’m very happy with the repair and he did it in like 20 mins which was awesome. Couldn’t be more pleased!
Awesome place an quick fix an awesome service. I’d recommend anyone to go in. Great job done an just like the name the phone is new again. Thanks.
I’ve used this place multiple times. Would recommend.
I was skeptical at first because I thought maybe I should just try the Apple store. I ended up here and I could not be happier. Store was really nice, service was great and fast. Highly recommend.
Amazing prices and customer service! Repaired my screen in 25 minutes! Definitely recommend this place for anyone with phone troubles!
Awesome experience all around!! Should have definitely taken the iPad to newAGAIN the first time around and could have avoided the need for a second repair! Will definitely be bringing my devices here in the further should the need arise and with 2 kids there is always a need!!
Had to come in for an emergency repair when my daughters phone charging port quit working. Clayton was fast, kind, and courteous. He fixed the port and transferred all her important info onto her new phone in 30 minutes. I would definitely recommend newAGAIN phone repair!!
Joey is great to work with! Very reasonable and honest! Thanks for helping so much. Will definitely be back and recommend others!
Amazing price, fast service and awesome customer service would not go anywhere else :)
I just had my phone repaired from this location and I can tell you hands down that Joey, Clayton and Scott are the best team out here. They made me feel welcomed and they did everything in their power to make sure I was a satisfied client. I will forever recommend them to anyone for phone repairs. Thanks again, guys!
My phone was stuck in headphone mode and they were able to fix it in 45mins!! Great work and awesome people!!
Very helpful and quick with any kind of problems also good pickup for wish orders!
Wonderful experience with this business.Prices are reasonableTimely fashionI highly recommend this companyThank you new again.
If you need your cell phone repaired I highly recommend New Again Cell Phone Repair in Concord!! Owned by one of the nicest and most honest families, I’ve know them for years. Fixed my phone today in less than 30 mins...👏🏻👏🏻 #NewAgainphonerepair
NewAgain Phone Repair replaced the cracked screen on my Mac Book Laptop.The repair was done quickly and the computer screen was perfect.The price for the repair was much cheaper than having Apple do the work. Great job by great people.
Great service and good prices. Brought my iPhone 5 in for a battery repair and was able to get it fixed within an hour. Very nice customer service and knowledgeable staff. Would recommend to anyone.
Extremely helpful and kind :) and great prices as well. Very efficient.
Great experience - fast, responsive, good quality. Was filled with dread when I shattered my iPhone screen, but newAGAIN made fixing it basically stress-free and much more affordable than expected. Will recommend to friends and clumsy strangers.
I had my iPhone screen replaced by Clayton today. Great customer service, best price around, thorough execution of the job. newAGAIN deserves only the highest praise. Thank you guys for making me a very satisfied customer!
Very quick repair and good deal
Best around A + service
The guys here are great. I worked with Clayton & Joey and they were both knowledgeable, polite, and professional. Both times the turn around time was great and the repair prices were more than competitive! If I ever need any other piece of technology repaired, there is no doubt that Ill be taking my business to newAGAIN Phone Repair!
Clayton is amazing. Very quick and reliable service. I highly recommend newAgain for phones and computer issues. Thank you!!
This place is awesome. I have been there two times for phone and computer services. I always leave feeling satisfied. They have great customer service also. If you have any computer or phone problems, take it to newAGAIN. You will not be disappointed.
They did an amazing job fixing my phone. The whole front glass was shattered and I honestly didn’t think it was fixable. It only took 30 minutes and they made my phone like brand new.
Prices are great really affordable! Customer service was excellent, by the way they always have the best flavors of laffy taffy chewy candies. New Again fixed my lap top for schooling and installed word and a handful of other apps that will do me must justice on my way to getting my masters! THANK YOU!!!!!!!
Wow cant say enough great things about New Again phone repair, my experience with them(joey), was a fantastic, real professional, and great prices! I recommend everyone go to new again at any of there locations, my favorite is Salisbury, faith rd 28146. See joey !!!
It was an easy fix he did it for free I cant say enough positive things
Just had my phone repaired. Great price very, nice staff and very efficient. I highly recommend them.
This is the place I will be going to from now on. The man that runs it is skilled and honest and it didnt take very long at all.
Great guy! Awesome service. Come here, you wont be disappointed!
*** PLEASE READ *** Everyone sees the bad reviews but here is a great one. They are good people, they took great care of my needs and where very fair in price and great service. Trust me they will take good care of you and your device with a smile like no other. Please go see for yourself.
Fast, friendly and great customer service. Turned around a shattered iPad screen quickly and for a very fair price.
Always fast, knowledgeable and fairly priced. I will continue to bring in phones, ipads and computers!
Went in explain what was going on, he checked it and told me to come back in 30 minutes and sure enough my phone was good as new, thank you 👍🏻.
Great service! Much more convenient than dealing with the apple store. They are also very fast with repairs!
The customer service and quality alone was worth the drive! They also were the best priced and most efficient I have ever dealt with! Will be back!
My family’s new place for repairs! Very nice and informative. Had our devices fixed within an hour when they sat on the shelf for almost 2 weeks at a different shop with no work done.
Fast and professional. Cant say enough about how comfortable I was in this business. And the price of my repair was WAY less than I anticipate.I highly recommend them.
Super nice guys and they did a great job repairing my phone screen! Cheapest around and two thumbs up! I highly recommend these guys!
The guy that fixed my phone was so nice and he talked to me the whole time and fixed my phone really nice, it looks brand new and like it didnt break at all!
I thought my phone was beyond repair. But it was repaired the same day, and reasonably. I picked this New Again Phone Repair be cause of the 5 star rating, and it is
Great service! Great price! Will use again
I’ve visited this repair shop last week and Mr. Clayton is the one who helped me with my phone it was a very reasonable price .Clayton was very nice exhibited the most wonderful customer service to the point where I forgot to write a review and this guy is so great that I went out of my way a week later just to make sure that I wrote this review please go here if you have any issues with any type of Electronics let Clayton help you out I promise you won’t regret it.Not to mention warrantees they have warrantees on the things that they fix for you couldn’t ask for anything more
Very knowledgeable and friendly staff. Highly recommend them for repairs or to purchase a gently used phone.
Conveniently located; reasonably priced; reliable and good communication. I will use them again and recommend to you.
My go-to place for all repairs on my personal and business phones. Always great service!
Very friendly, knowledgeable, efficient, and best of all they are honest! Highly recommend this team of guys who truly wish to help. Customer service at its finest!
Very pleased with the service. Needed a battery replacement. Now the phone holds a charge all day.
Just got my MacBook Pro battery replaced today. I was very happy with their service. Great job on the repair, they even cleaned the shell and screen without me even asking. They also have a fantastic warranty!!! I will be back with any and all repairs and phone needs. Thanks NewAgain!!!
Excellent service! Had my phone repaired in under 20 minutes!
Good place to pick up my wish items