user
Luxury Perfumes
357 Sun Valley Mall, Concord, CA 94520, United States
Appearance
Luxury Perfumes

Comments
mo
Review №1

I never write reviews on any shopping experiences.. but when the owner tries SCAM MY MOTHER and then has the audacity to GET MAD AT HER for not buying a fragrance… I just have to call this absolute JOKE of a salesman/business owner out.

Jo
Review №2

They have all of the best cologne i like going there.

LE
Review №3

LUXURY PERFUMES,...open until 7pm! Dont listen to those other reviewers,...theyre ALL wrong about this place! Ive had several good experiences shopping there!Luxury Perfumes has GREAT fragrances....enjoy shopping at this FRIENDLY PERFUME STORE!, ...I did.

Sh
Review №4

I came in asking for a specific perfume and got instantly ignored when I asked the clerk in his face. Then, he kept looking away as he was talking to me. No big deal, probably just cultural differences.He showed me the specific brand I was asking for and I asked if he had samples of them because I wasn’t sure what the exact name was within the brand, he asks me, “are you ok with $190? This is $190. I can open it for you to try and buy.” Um, no, a simple “no, we don’t have samples would suffice.”Then he goes through an aggressive pitch which instantly turned us off, and as we were leaving, he tells me that that small bottle is $190, which is cheaper than Macy’s. I know for a fact, that the big bottle is around $200, but not the little bottle, so that was a lie and a rip-off. AND, I could go to Macy’s and actually smell it before I buy it, and get way better customer service.I’m surprised this store is still standing really.A waste of time, go to Macy’s, they may not have as abundant of a selector on of various scents, but at least you’ll be treated like a human being.

Pa
Review №5

Fake perfumes. Rude and no customer services at all. The time when i decided not to buy his perfumes after rude behavior, he was like dont come to this store and waste my time. What a retrded guy

Ka
Review №6

The man who works here is very friendly and very knowledgeable about what the best or newest cologne/ perfume for different age groups etc..

Sa
Review №7

Good selection of hard to find perfumes and great service!

jo
Review №8

Good deals on perfumes if you like that kind of stuff. I dont but they were very helpful when I looked for something as a gift.

Va
Review №9

One of the worst customer service experiences I’ve ever had. The man was rude beyond belief and has products in crushed boxes for sale. Will never recommend or shop this store.

Sa
Review №10

This Srilankha guy is rude. No customer service. Sold me fake perfume for over priced!

Su
Review №11

Not a good customer service here at all. What a disrespectful person sitting in here. I will not recommend this place at all. He don’t know what customer service is at all.

Am
Review №12

I bought a FAKE perfume . The Indian guy at the store told me its good Fragrance, charged me over priced, and it was a fakebe aware of Luxury fake Perfume, and buy Perfume only at macys, Perfumania, or Perfume De Paris at the mall

Na
Review №13

Very bad!!!! Bad service!!! Sale rude!

Wo
Review №14

Terrible customer service.

Information
1 Photos
14 Comments
2.6 Rating
  • Address:357 Sun Valley Mall, Concord, CA 94520, United States
  • Site:https://luxuryperfume.com/
  • Phone:+1 925-798-1909
Categories
  • Beauty supply store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Planning
  • Quick visit:Yes
Similar organizations