Best experience with this store! My husband and I went in to just look at furniture for our youngest child (3) and walked out with a mattress and bed frame. Top notch customer service. I am so pleased with the quality of the furniture that we purchased and know that it will last for many years to come. If we ever need another kids bed.... our money will be spent at Cozy Kids. Wish we would have found them sooner.
The furniture is great & the service was awesome! We had a delay in one of the pieces due to manufacturing, but I knew what was going on & got communication regularly. Delivery was excellent & they even cleaned the dust off before leaving (Josh, the delivery person, was so nice & showed a feature on the dresser that I didnt know about).
Went in to just look at cribs and ended up leaving with a full bedroom set, stroller, and car seat! Cannot recommend this place enough! A friend of mine kept telling me to skip the box stores and go straight here. I wish we listened because they had exactly what we needed. Absolutely amazing experience!Included a picture of the beautiful bedroom set we went with. Prices were very compatible to what we’ve seen elsewhere but their knowledge and guidance can’t be beat!
Friendly and helpful staff, unbeatable prices and top of the line products make Cozy Kids Furniture a one-stop-shop for all of your baby gear. With production delays out of their control, the staff kindly kept me informed of manufacturing schedules, delays and delivery. They are knowledgeable about their products, kind and personable. I will forever give CKF my business as my child grows up. Thanks for such an excellent experience.
At 36 weeks pregnant, I went into this store looking for a glider for my baby’s nursery. Not only did I end up with the perfect glider, but also a beautiful, well-built bedroom set. Helen and Paul were so nice, and wonderful to deal with. Our furniture was in stock, and delivered to our house on the scheduled date. Everything was so easy, and it makes me a lot less stressed knowing we have the nursery furniture here now!I really liked the first chair I sat in- it fit my body well, was comfortable, in my price range, and was a glider and recliner. However, it would take 4-6 weeks to arrive, and being so close to my due date, I wasn’t sure about ordering a chair I may not get to use immediately after my son is born.Helen then said she had a chair that may work, and it was in stock and could be delivered as soon as we wanted. It was a custom order, and they had accidentally submitted two orders instead of one, so there was an extra chair and ottoman just waiting for someone to buy! It was originally a lot more expensive, but due to the mishap in ordering they were trying to sell it and had reduced the price significantly. I sat in the chair and it was perfect. Part of the reason I hadn’t bought a glider yet was because I’m picky, and none of them seemed to fit my average-sized frame (5’ 4.5”) right or were comfortable. This one happened to be just as comfortable as the other one I liked, and I liked that it came with an ottoman as well.While we were looking at the chair, I noticed some bedroom sets that were also marked down, but still new and very nice looking. I had already bought a (cheaper) dresser, but had yet to buy the matching crib. I saw the Stella Baby Kensington crib in a medium stained color, and it was beautiful. I generally like a mix of modern and traditional furniture styles, and this was a great combination. Not too ornate, but very classy and elegant. The set, including the crib, large dresser, and nightstand had originally been priced at $1999 (and at that price I wouldn’t even have considered it!) but was now offered at $799 simply because the style had been discontinued.I was pretty certain of the chair and the nursery set, but took a day to consider it and called back to confirm that I wanted to buy it. We purchased it from Paul over the phone, and my mom called back later to schedule a time to deliver to our house. Delivery charge is $69, delivery and assembly is $139 but the furniture we bought was already assembled in the boxes.I had been to several furniture stores and baby stores in search of a glider and nursery set with no luck, but Cozy Kids had just what I needed, and made the process so easy!
Very good selection and quality. Worth the trip from Lexington, SC. Paul and Helen were very professional and with good demeanor. They gave us their honest opinions along with full information on the products we were interested in. Also, they give you your space and their extra special attention when you need it. Definitely worth a visit if kids and baby products are what you are looking for.....and definitely will see us again. Thank you Paul and Helen.
We are first time parents and we’re recommended to go to cozy kids, and so glad we did. Paul the owner was there the day I went in and dropped everything he was doing to help me. He understood my needs, wants and wishes. Based on that advised 3 different crib sets. He was friendly, relaxed, and not pushy... he realized it was a big decision. With this furniture you truly pay for what you get, the quality and durability is something you won’t find anywhere else. It was delivered to my house the day after it hit their store. I am so pleased all the way around and it has been such a wonderful experience!!! Thank you cozy kids!
My wife and I bought a car seat from Cozy Kids furniture a while ago and Paul was extremely helpful with all the options. The day our child was born, we had some issues with the carseat and I called Paul to see what I could do. Not only did Paul drop what he was doing that day to help me out in a pinch, but he was extremely kind, considerate, and understanding and he fixed the issues with the seat! I can’t recommend this place enough and the world needs more people like Paul! Support your local businesses and we will definitely be buying more baby/toddler furniture from Paul and Cozy Kids!
We’ve been into Cozy Kids twice recently on the search for nursery furniture and a stroller. Justin has been beyond helpful each time! He explains every item and brand with details I wouldn’t think to ask about on my own. He dealt with my millions of questions and was always pleasant. And he wears a mask! Make sure to stop in if you need any kids furniture or items!! I will definitely recommend this store to my friends.
Cozy Kids will definitely be getting business from our family again. Though we needed to cancel an order due to finding another crib after the initial purchase, Paul was so amenable. Very knowledgeable and super helpful walking us through the process as were new parents with a 6 month old. Overall great experience!
Paul Walker helped me with the sale of my new UPPA BABY travel system. Paul was amazing! He answered every new mom question I had and made me feel incredibly comfortable with this purchase. I’m sure I made the right decision for my growing family thanks to him. This store went above and beyond to ensure I got my purchase in a smooth and seamless way and I couldn’t be more grateful. Super excited for my new toy (or the babies I guess) :)Thank you team!
The short version: If you need nursery / kids furniture, STOP LOOKING anywhere else and just come here. Seriously. If youre just starting to look, save yourself some torture and go straight to Cozy Kids.The long: We were sitting outside the store waiting for it to open, and I was reading the reviews. I said to my husband, these reviews are all fake. Every single one is raving about this Paul dude. He got his family and friends to write the reviews.We are TIRED of pushy, overpriced furniture stores and TIRED of scouring marketplace, trying to purchase listings from random people who never answer messages.We walked in and, yes, Paul was very nice. But we were skeptical. The pieces were all really great quality and reasonably priced. He also directed us to his clearance pieces in the space next door. They do not dance around with prices. I hate when furniture places do that. Just tell me how much the dang thing is.Well, he did. And he helped us weigh the options of what kind of beds / arrangements would work best in our space for our 2 boys. Paul really did help us get the most bang for our buck and invest in a piece of furniture that we will be able to use until our boys are grown up. He also gave us a great deal.We paid a very affordable fee for someone to deliver and assemble the furniture for us, which they did today. The man was efficient and polite.He was here for about 3 hours and took all trash with him.Ive never had such a painless furniture purchase experience. These people arent trying to jerk you around. They give you what you want, and try their hardest to work with your price range.
Best place to shop for baby and kid’s furniture. Sales staff is friendly and knowledgeable. We love this place!!
Everything in this store is so cute!!! They have tons of options for all things kid! From a bunk bed with a slide to basic cribs, this store is great! Paul took the time to show us lots of unique pieces of furniture but wasnt a pushy salesman at all! He explained features and helped us find our perfect dresser with a topper! We will definitely be back!
I visited Cozy Kids Furniture today to look for nursery furniture for my future grandson and was immensely impressed with the product knowledge and customer service I received from Paul. He explained everything thoroughly and did not pressure me at all. I had such a good feeling about what I saw and the fair price, I purchased an entire set. I was thrilled that I didn’t have to go to anywhere else, The quality cannot be beat! We are all so excited!!
The owner and staff were awesome and very accommodating! We bought our UPPABABY Travel System and our recliner from them. Hope to give more business in the future!
I enthusiastically recommend this store! It is family owned, and they do not work off of commission so they are not pushy and rude as I have found sales associates at other furniture stores. The owner was so kind and really worked with us on the price. We got an amazing deal! They made our shopping experience so wonderful! They are very knowledgeable about all of their pieces. They have a huge variety and the quality of the pieces is fantastic. I know my child’s furniture is going to last! If you are looking for nursery pieces, Cozy Kids Furniture is where you should start!
Wonderful service! Paul really took the time to explore all of our options with having to buy two bedroom suites for our boys! Top notch quality furniture and great prices! You can really tell the passion and time they put into their products! Overly satisfied with our purchase!
Great place for upscale and luxury baby items. Mr Walker is the best and handled all my nursery needs!
Paul was super nice and made sure my finance options were well discussed and our best route taken. I can not wait to get our Son’s crib and dresser! I highly recommend Paul at Cozy Kids for any furniture needs!! Thank you so much!!! We will definitely do business again.
Made a quick trip to Cozy Kids, Concord, NC for some info on selection, delivery, set-up, and pricing. Mr. Crowe was very easy to talk to and quite informative. I will be going back soon. I give them a 5 STAR review.
Paul is such a nice person. Extremely accommodating for our schedule and so genuinely willing to help us find the perfect nursery set. I am so impressed and definitely will be doing business here.
Can I just take a moment and speak on my wonderful buying experience at Cozy Kids Furniture? I honestly do not think I could have received more top notch service anywhere. The knowledge of the products was exceptional and Helen and Paul both went above and beyond to make sure my daughter-in-law was able to get the exact nursery furniture she wanted. Five stars for the service and the quality of the furniture!
Highly recommended!!! We are very satisfied with our purchase and the excellent customer service as well! We really appreciated Pauls expert advice when it came to picking out the furniture to fit our daughters room appropriately! He went above and beyond even asking for room measurements to make sure everything fit well before allowing us to make a purchase! The delivery time and delivery team were great as well!! We cant say enough about the customer service and expertise that we have experienced!! Thanks so much!! We have a happy girl that loves her new room!!!
The quality of furniture here is top notch. We purchased a crib and dresser from Cozy Kids. Make sure you talk to Paul Walker. Paul is super nice and knowledgeable! He was willing to work with us a little on price to match our budget. We will definitely be going back for any kid furniture needs. They are locally operated and owned.
We had a great experience at Cozy Kids Furniture. We did not feel like they were trying to oversell us on anything, and actually recommended a cheaper product that I was originally looking at due to the small difference in the actual product. We had a personal touch by Helen, but she did not hover over us as we looked through the store for what we wanted. This was our second stop when looking for furniture for our new nursery, and knew immediately that we were going to leave this place happy.
Justin is always super friendly. Good quality furniture - real wood!!
By far the best store I ever could have walked into. We are very picky and must have sturdy, good quality, and the safest furniture for our little girl that is coming soon. Paul (the store owner) is truly amazing and has been beyond helpful in making sure we got exactly what we needed for a great price. We have been everywhere looking at cribs and baby furniture and we were not even planning on buying today but just Paul’s wealth of knowledge, understanding of what we were looking for, and just the amount of help he gave us in providing us with our dream room for our little one is just unmatched! Thanks Paul! We will definitely be back for more. We wish we could buy everything from him!
I rarely go online to leave positive reviews, but Cozy Kids made me do it! It is an amazing place to buy your childs furniture. Outstanding service without a doubt. We loved the fact that theyre a family owned business and not a big box store. They are honest and helpful and it was a pleasant buying experience!You will NOT be disappointed if you make your purchase here!
Do not go here. Horrible customer service. We asked the owner or whoever it was for help and we stood waiting for at least 5 minutes while he was on the computer. Also, he does not wear a mask which is totally unacceptable during this pandemic, it is against the public mandate, and he is dealing with pregnant women. Stay away!!
From the first minute we walked in we felt like family. Very friendly and willing to help us locate the best nursery furniture for our baby. Prices are extremely reasonable and high quality furniture. We were so happy that we went back a few months later to buy two Glider / Rockers. 5 Star all the way!!!!
Great service from everyone. We got a bunk bed set from the Pineville location. Very good prices with timely delivery. The delivery and installation was done right ! Thank you Cozy Kids.
We purchased our nursery glider today and had a great experience! After having no luck at buy buy Baby, Pottery Barn, or Target, I came across this local store and I’m so glad we checked it out. They have a beautiful selection of baby and kid furniture for very reasonable prices. Our experience was quick but personal and we are so happy with the glider we chose!
My husband and I were beyond impressed with the level of customer service we experienced at Cozy Kids. We had a great time picking out the furniture and both the owner and employee were incredibly friendly and knowledgeable. The pricing was the same you’d expect in a big box retail store but the item quality was far exceptional at Cozy Kids. When we experienced an issue with the manufacturer not including the hardware in the box, Paul the owner was right on top of it in touch with them and having them send us the parts right away. At one point during the process, he even offered to deliver the hardware to our house which is next level customer service. Being an excellent business owner is defined by how you handle the unforeseen hiccups and Paul truly took care of us from start to finish. It was so refreshing. We are so in love with both our beautiful crib and comfortable glider. We’ll be returning customers for sure as we grow our family.
Picking and purchasing and delivery and setup everyone is A+Thank You!
We absolutely love the furniture that we bought from Cozy Kids. It looks great, and the price was great as well. We had a snag with the delivery not happening on time due to some back ordered items, but Paul absolutely made everything right in the end. They absolutely know baby furniture, and our nursery is all set thanks to Cozy Kids!
Late delivery (4weeks). No instruction manual. 1 broken piece. Late replacement (2 months after constant contact). No refund policy (so you are forced to wait). Terrible customer service.Ps: Wrong replacement piece. I would not recommend this business.
Justin goes above and beyond! Great customer service here!
We had a wonderful experience dealing with Paul. We purchased a nice, great quality nursery set with several pieces. We were pleased with the furniture & service!
This store has a great selection of QUALITY products. The sales team is friendly, responsive, and knowledgeable. We had a few very minor hiccups, both of which were resolved immediately and without question. This business has integrity.
A breath of fresh air in todays world of customer service. These folksknow how to treat their customers without high pressure sales pitches and smoke and mirrors. Highly recommend this store...
Cozy Kids not only has great quality childrens furniture, it has the best customer service I have experienced from a retail vendor. My daughter was looking for a childrens armoire for her soon-to-be-born babys nursery. We looked in many places before we found a nice one at Cozy Kids. We ordered one in gray and waited for it to arrive. The furniture vendor had a problem with delivering this on the original scheduled date and was running over three weeks late. Paul, the owner, was concerned about the piece getting here in time for the baby. He suggested that we look at another vendors armoire and he would place an expedited order to make sure one or the other got here in time. The expedited order arrived first and he personally delivered it the next business day!!! Ive never worked with anyone who worked so hard to make sure their customer was taken such good care of. If I could give them 10 stars I would!!!!
We bought our sons furniture from here. Great quality furniture at a great price. The staff was friendly and knowledgable. I would highly recommend this furniture store for all your childrens furniture needs!
After going to the 20 furniture stores on the same block this was a a breath of fresh air. Junk most places sold draws with no rollers for much more money ect... . Higher quality furniture for same price as the name brand stores that sold junk. Amazing sales staff Helen and owner did a great job thank you.
Great Expereience. We were able to purcharse a great quality bunk bed for our daughters at a great price. Awesome customer service!! Will definitely be back.
The owner Paul is a great dude the quality of the furniture is 10 times better then you will find on any internet company or cheap box store this is real Quality Furniture that you can feel
Best prices I found anywhere for a nursery glider and ottoman! Also got to pick the specific fabric I wanted from a ton of options for no extra charge!
Great quality furniture at a very reasonable price! Justin took great care of my family and I.
Wonderful store! Very high quality childrens furniture at affordable prices.
Fantastic experience. Great, on-time delivery service.
Best in town hands down
The saleswoman is really rude and weird.
Great service