user
Express Oil Change & Tire Engineers
2890 Derita Rd, Concord, NC 28027, United States
Appearance
Express Oil Change & Tire Engineers
Comments
Ni
Review №1

Highly recommend! I will definitely be back for additional services when theyre due, and Ive already told my family about this place. The employees are professional, friendly and quick!Last week was my first visit for a quick oil change and this week I came back for a state inspection and tire rotation. AJ was the front man who handled my service each time; he was professional, friendly, wore a mask and helpful in explaining what was done each visit. Brandon and Ronnie helped out with the services themselves and I only have good things to say; they were friendly, quick and even pointed out that an extra service I requested wasnt necessary yet - saved me both money and time today.

bh
Review №2

Very nice and friendly service! AJ was very nice and helpful. I know nothing about cars and he taught me somethings about my car i needed to know. Would recommend 100%

Jo
Review №3

AJ was great. He was professional and did a great job servicing our vehicle. I spoke with 3 different people and all of them were very nice and helpful. Will recommend and be back.

To
Review №4

I took two vehicles there today for an oil and filter change. You stay in your vehicle while they change oil and filter. It took about 15 minutes for each vehicle. No pressure to buy anything else. Price was $63 for each vehicle. I highly recommend Express Oil Change.

Ma
Review №5

Frequent customer since 2019. Before today Only due to the quick service and staying in my car. Previously they only did the oil change, literally. Today was the best experience I’ve had. I received an oil change, wiper fluid, windshield cleaned, and air filter checked.I felt I received the service i paid for and i was out in 10 mins. AJ preformed oil change and replaced an air cap on my tire even offered to put air in them. All 4 employees were very informative and nice. They have a new store manger I believe Ethan was his name - very friendly and helpful and obviously bringing great change! Btw this was my first google review EVER so you know the experience was GREAT.

Da
Review №6

Great service. I have used them multiple times, Last time I went in because my Mazda dealership told me I needed tire balance and alignment, but they are charging too much. When I came here, they actually check my balance and said it was perfect and nothing is needed. So I walked out without paying anything. Honest people here and thats how you run a business. 5 stars all day!

Re
Review №7

These gentlemen are amazing! They changed my oil last minute, I was completely unaware they closed at 6pm. I greatly appreciate all of them. They changed my oil and checked my breaks out for me with no issue!

He
Review №8

These guys took great care of me after a tire inconvenience. Quick, got me in, got me out and were amazing helpAmazing service 👏🏾

St
Review №9

Great service!!! Technician AJ and MS were great and very personable....I will definitely be back.

Sa
Review №10

These guys are always very courteous, fast, affordable and efficient. They have always taken good care of my familys car needs in such a kind and timely manner. I highly recommend them!

Ir
Review №11

This was my 1st visit here. I drove up before lunch on a Saturday and was done in like 15 minutes. DJ I believe was his name answered any questions we had and was friendly and fast! Everyone there seemed friendly and eager to get the job done! Thank you!! ☆

K
Review №12

Very nice staff. I was out in about 15 min with my oil change. Even they did my state inspection in the same time. No appointments needed!!

Mi
Review №13

My truck tires are notoriously hard to align / balance. Kevin and the team nailed it. Great work. Ill be back.

Sa
Review №14

One of the fair and straight forward place I’ve visited so far.

Cy
Review №15

Had my starter die on me 1st thing in the morning. I had my car towed to Express Oil. They took my car in right away around noon and when I arrived I was greeted right away. The car was lifted for diagnostics. Within minutes I was given a quote of the work to be done.It was Customer Appreciation weekend at the shop and I felt welcomed. There was Chik Fil A, potato chips and drinks. The waiting area is clean and cool in this hot weather. Since the part I needed had to be delivered I decided to get a ride back home. I didnt have an appointment so I knew it might be a little while.I returned to the shop about 4:25pm and my car was being worked on. It went passed 5:30pm and my car was just getting finished. For my patience, I was presented with a gift card for Subway in the amount of $10 and a car wash bucket with supplies. I had a nice experience here.

Ri
Review №16

This place is amazing. My brake pads were completely wiped, and my rotor got hit. These guys offered me a quote, but when they realized I wasnt going to be able to afford it, the manager Kevin (who is an amazing human being) talked to the higher ups and was able to lower it to a price I can afford. I was shaken by the professionalism and compassion, it is refreshing to see that. I recommend this place for everyone, and KEVIN IS A G!!!. (obviously in a good way)

wh
Review №17

The Mooresville location is a couple exits away from my house but I always rather driver 20-30 mins across town to this location. Great service and customer service everytime, always prompt and clean, and no matter what service I’m getting from oil change to new tires, rotors, and brakes I never have had to wait too long they get you in and out.

Ja
Review №18

Professional employees, excellent service, and theyre fast.

Pa
Review №19

These guys are The Bomb. I had to have a gasket put on my car because of a oil leak, I also had a oil change done. I took my car on my lunch break and they provided a way for me to get back to my job, because they weren’t finished with mine yet. Brandon was the Mechanic that worked on my car. I highly recommend him and his team at this location. Excellent service I am well pleased. They deserve more than 5 stars.

Mi
Review №20

My experience here was excellent.I arrived with a large bolt in one of my front tires. The team assessed my situation and helped me understand all the options available to me including prices and benefits/drawbacks for each. They went above and beyond by checking multiple other parts of the car and making suggestions for additional repairs. And again explained the purpose of each option. I ended up replacing all 4 tires and getting my wheels realigned.The team was everything you want in an automotive repair company. They were professional, informative, and honest throughout the entire process. My car was ready on time and drives better than ever. I recommend Express to everyone!!Special thanks to Shaun who helped me out along the way. Youre the best!!

Ry
Review №21

This service was fast, friendly and professional. There was no up-saling or trying to sale me things I didnt need. Im also new to NC and so they explained the NC Safety Inspection that is required for registering vehicles.

Co
Review №22

Had a great experience and look forward to returning my vehicle to get fixed here.

Na
Review №23

I been doing my oilchange in this place and everything is good but they have a bad customer service, the guy DJ is always in bad mood. He looks like he doesnt want to do his job

Sh
Review №24

Fast, in and out, with no appointment. Willing to pay for that convenience

Ak
Review №25

Over the weekend I got my oil changed at this location for the first time. It was quick and easy. As soon as I got on the highway I notice my car was very loud. It was no longer a smooth ride. Unfortunately I ignored it and keep driving. I figured it was all in my head and it would go away (my ignorance lol). Today which is Wednesday my car started to shake and cut off on my way to the daycare center. I very quickly got my car to Mavis to see what the problem was. I told my guy what happen on Saturday after I got my oil change. He popped the hood and my caps and “cover” was not on. He fixed the problem and told me I should let Oil express know what happen. I called and told the manager what happen. Ken, I believe his name was, was very calm and cool. He was too calm and cool. He could care less what his employees did. He could care less that I spent my entire morning at the car shop nervous my car was broke just to find out it was their fault. We all make mistakes and it’s all good now but I will never go back to this place again. The customer service was not worth the price and headache I was caused.

j
Review №26

Always a quick and friendly experience.

Ju
Review №27

Whitney was absolutely Amazing!! Very detailed and made me feel so worry free! I’m definitely going back

Co
Review №28

Those guys are the best no way around it. Theyre patient and get the job done 100%.

An
Review №29

I went for an oil change and was able to get in and out with no issues. The guy that helped me was very nice as well.

Da
Review №30

Went there for the first time after they took over from Mini Extreme. Their techs over 30 mins to get the oil plug off my daughters vehicle without updating me. After charging what I thought was an extremely high price for an oil change I discovered that my daughters vehicle was leaking oil because the oil seal/gasket was not properly installed. Wont be returning there for any more work!

Je
Review №31

After 3 yrs of trusting my car only to them, they are very professional, they communicate authentically and transparently, they always show me evidence of the work they have done, and have built great trust, especially Jeff who explains and warns me of things to be aware of, which is very helpful for me.

Ma
Review №32

Great spot. Fast oil change, very professional staff. Would recommend

Ba
Review №33

Got state inspection done today. Super pleased with service and staff. Will be sure to do business here again!

De
Review №34

Was just there for an oil change and they did a phenomenal job. Kevin and Whitney went above and beyond for my service. 10/10 definitely recommend and will use again.

Ti
Review №35

Took less than 15 minutes to get an oil change. The workers there work efficiently and are nice, and you get a discount if its your first time there. Not to mention there prices are very reasonable!

Sh
Review №36

Good service and deals

Ma
Review №37

This place gave me the best experience that Ive ever had at a oil change place. I parked my car thinking I would have to get out and tell someone what was needed for my car. Someone actually walked up to me and was super sweet and asked what I needed. Then I got my oil changed and I was able to sit in my car during. They advertise that it takes 10 min for an oil change and that is 100 percent true! I will definitely be going back to this place for my next oil change and I highly recommend it!

De
Review №38

Employees work efficiently as a team providing excellent customer service and are respectful of your time. Kevin, Brandon, and Reneal made the experience painless. Thanks guys!!!!!

De
Review №39

Absolutely amazing customer service! Kevin is the reason I’ll be going back for my car needs and advice! He helped me with several issues with my car with a smile in the scorching heat. Highly recommend this place!

Ha
Review №40

This is my favorite place to go for routine car maintenance. The mechanics are honest, professional, and hardworking. It truly is an express place, as I’ve never waited very long. They can also replace headlights, which I’ve discovered is a service that not all quick oil change places offer. I also love that I don’t have to get out of my car for an oil change, which is always an added bonus with a toddler in tow!

An
Review №41

Fast and friendly. Will be going back!

Re
Review №42

Fast and awesome!Will be using them again for all my future oil change!

Ro
Review №43

Great experience! I was met at the car in the parking lot promptly to see what I needed. There was no wait time. They got started and three men worked in sync with each other to change my oil. The employees were all very clean, professional and efficient. The facility was very clean and organized, which helped them do their job. I will be returning, thank you so much for doing a great job today!

Mi
Review №44

Always a great experience at Express Oil, and their mechanical capabilities extend well beyond Oil Changes. Highly recommended, especially for Jeeps in need of a 5-wheel rotation.

Me
Review №45

Excellent service and no wait. Very friendly staff too!

Bi
Review №46

We went in for a transmission flush in our Odyssey. Jeff and Kevin explained what Honda recommend which was a drain and fill. (Cheaper too.) They took the time to do a thorough and good job. While there I saw the guys interacting with a lot of other customers as well. Professional, knowledgeable, and courteous is hope I would describe that. Definitely a top notch place to get your vehicle serviced.

Na
Review №47

Kevin went above and beyond after getting my inspection done there and the DMV was having issues recognizing the completed inspection. He contacted the DMV several times on my behalf when I couldnt get through to them. He was able to resolve the issue.

Ma
Review №48

If I could give it no stars I would. This place is misleading with its name. It took them 45 minutes to put a tire on my car. They dont communicate with you, and tell you that there is a delay. Trying to find someone to give you a time estimate is a hit or miss.

Pa
Review №49

Just had my oil changed and it was wonderful. Patrick came right out to greet me and was very helpful. Kevin is amazing, he is professional and made my experience easy and enjoyable. I will definitely be back.

Aq
Review №50

This is the second time I have had my oil changed here. They are extremely fast and very courteous. Kevin was very busy during my most recent visit and his level of professionalism was superb. He was running nonstop and definitely needs to be commended on his level of service. Great job guys.

Me
Review №51

These guys are great!!! I moved to NC from New York and I was always used to there being a mom and pop type garage on every corner, this place makes me feel right at home. Quick service I’ve never been in the waiting room longer than 30 minutes for anything. My Oil changes have never taken them longer than 10 minutes. All the guys are sweethearts! I’ll never take any of my vehicles anywhere else.

Ki
Review №52

Can’t say enough great things about this place. What a relief it was for us to find a reliable place to take our family’s vehicles when we are in need of service. From a simple oil change to major repairs, this Express Oil & Tire location has ALWAYS provided us with exceptional customer service, superior quality work & last but certainly not least- at the lowest prices, compared to local competitors. Jeff & the entire crew are a pleasure to work with...my Family & I would HIGHLY recommend them!! Thank you all for all that you do!!

Ra
Review №53

Superior customer service! The team always takes great care of my Jeep Cherokee. The team is very friendly and always helpful. They even added air to my tires (all nearby gas stations air pumps were out of service) at no charge. I tried to leave a tip but they wouldnt accept it. I will continue going to this location for my oil and tire needs.

za
Review №54

Express oil change is great!!! Kevin and the crew are solid gold. Their customer service is top notch. They are so fast and affordable. I never have to wait long if at all. Recently, I had them service my vehicle for a oil change and inspection. Need I say I was back in my car in less than an hour.

Ja
Review №55

We had an inspection done here. In and out in less than 20 minutes and they charged us less than the place we had gone in previous years. Will definitely be switching to this spot for our future car service needs.*edit*After great service the first time I came back to get an oil change. They told me I needed a new belt which I agreed to. It’s been over 3.5 hours and I’m still waiting. They said it’s because the belt “took a while to get here”. Either way I paid $150 for an oil change and a belt ($22 at Walmart) After the manger (really nice guy) gave me a discount. If I would have known it was going to take this long I would have just had a car friend change it for me.

Ta
Review №56

Awesome service, understanding, honest and so helpful both times I’ve been. Definitely the place to go to.

Ka
Review №57

I’m a college student who was on the way to school when my car began to shake! I took it right to express oil. Kevin greeted me and ran through everything with me. They changed my oil and checked my engine light. Turned out that I needed repairs and replacements within my engine. He was awesome about recommending what needed to be done. I told him I was tight on money (I hate being a college student!) Needless to say, I didn’t make it to school but he worked with me and I didn’t spend a penny more than my budget! And it made me very happy to find out that the mechanic who was working on my car drove a similar model as me! If I could give more than 5 stars I would! Thank you guys!

Sk
Review №58

Love love love this oil change shop.. you can stay in your car, they are very friendly and very efficient and not too expensive. My number one go to place👍🏾

ya
Review №59

Great people! Keep it up guys

Er
Review №60

My wife went here once. When we went to pick up the car the clowns working in the bay couldnt even remember if they changed the oil. Pretty sure the manager was on drugs and had a hard time putting together sentences and properly clarifying the situation. Would never go back.

Jo
Review №61

Great experience. I was the last car of the day, no one was rushed. Great service, smiling faces.

Ch
Review №62

I showed up very close to closing time after work, and I know that it was a long hot day but Kevin and his crew we’re all very efficient and professional throughout my oil change process. Everything was done very thoroughly, timely and correctly. Could not ask for better service for such a ride anywhere in this area!

El
Review №63

Jeff and the guys here at the concord location have been fantastic. I was able to get in quickly to have my breaks inspected. They gave me a quote for what needed to be done but also took me into the bay to show me what was going so I could see and know what he was talking about. When I came in a few days later to get my breaks changed they were very kind. They noticed I was in need of tires so again they brought me to the bay and showed me what they are talking about. They gave me a quote for new tires but were not push about a sell which says so much about the business they look out for their customers above getting a sell. I feel that the guys here were more concerned with my safety than selling me on a bunch of car parts I don’t necessarily need. I am so pleased with the care and the pricing was very fair. I will continue to return here for all my car needs!!! Thank you all so much for your genuine care

ma
Review №64

Everyone was friendly and it didnt take a lot of time.

Me
Review №65

Great place, highly recommend this shop. Nice staff and fair prices! Ron, Kevin, and Shane (best mechanic in NC) are amazing.

G
Review №66

GREAT, They were fast, friendly, and engaging. A bit pricey as oil changes go (close to the amount charged by the dealers) but it was well worth the visit. I will come back the next time I need an oil change.

Er
Review №67

Kyon and Kevin were so incredibly helpful and kind. They did such a great job changing my oil and replacing my oil filter and headlight quickly and efficiently. Replacing a headlight on my car is a tedious and requires several steps, they thanked me for my patience even though they were doing a great job and I had originally expected to be there much longer. You guys are great, thank you!

Ra
Review №68

Best place for all type of your car serviceBest service.

Ca
Review №69

Real good people and they think pride in their work

Na
Review №70

They are professional, quick in doing the work and charges are reasonable.

m
Review №71

I had a great experience with changing the oil in my car at this location.Everyone was very pleasant, friendly and professional.I will definitely come back for my future car service needs and recommend this business to my family and friends.Great job Kevin and all the team members.

Ni
Review №72

Went here for the first time yesterday and absolutely loved it. The service is quick, easy, and affordable. The men who work here extremely friendly and were great at answering any questions I had. I’m glad I had the pleasure of doing business with Jeff and Ed.

Ta
Review №73

Quick and friendly service. Very thorough.

Ji
Review №74

They team there has been very helpful getting pollen stains off my new paint job!

Al
Review №75

I have been to this place MULTIPLE times for my car, they’ve always been extremely nice and extremely helpful. Jeff does a really good job at running the place and making sure you’re car gets all the treatment it needs. I highly recommend going here to get anything fixed for your car or a quick oil change.

Sa
Review №76

Went there yesterday and gave them a list of upgraded brake pads and rotors. They ordered them and put them on today. 1 hr, 10 minutes was all I had to wait and they helped others in between. I even saw the parts boxes so I knew they were straight up and honestly got what I wanted. I have been going to them for tires and tuneups since they opened. Always excellent service. Give me discounts whenever they can and I appreciate that!

Ja
Review №77

I love the staff, I do all my business here and they always come through. Thankyou guys so much!!!! Just Awesome!!!

To
Review №78

Even though it was a really busy day, all the staff were amazing and a pleasure to work with. Jeff managed to take care of me and explain everything about my ac system really well. I would really recommend this place.

Su
Review №79

I was in and out in no time!! Kevin does an amazing job and is very personable and professional. I love coming here because I dont have to wait long and they dont try to upsell you. Great job Kevin!!

Re
Review №80

My boyfriend and I stopped in after we noticed a strange sound under the car while driving home from vacation. It turned out the underskirt had lost 3 screws and it was dragging. Our search to repair this lead us to Express Oil Change & Tire. We pulled in and Kevin asked how he could help. He had us pull into the bay. Another associate found the appropriate screws and we were back on the road in 5 minutes. They were helpful, friendly, and generous as they wouldn’t take a dime for the service they provided us!

CA
Review №81

Personnel are friendly and kept me informed of the progress of the service while waiting to be completed. I’d definitely keep on recommending it to my friends and coworkers. Keep up the great service.

J
Review №82

Service was quick and friendly.

Ma
Review №83

My absolute favorite place for vehicle service. They neither oversell or undersell you on what you need done on your vehicle. Every technician I have dealt with over the past few years is very knowledgeable. Of they dont know, someone else more senior will have answer. They do not just guess what needs to be done. Very professional and respectful people.

ch
Review №84

Very fast and efficient. Will be going back.

Ne
Review №85

Good customer service is rare for small autoshops. With that being said, Kevin and his staff provided excellent customer service! They are kind, professional, and quick. I definitely recommend this shop over the others in the area.

Mi
Review №86

Awesome professional service. Great price for my oil change and tire rotation. Got the work done in a timely fashion. Only hiccup was that they did not adjust the tire pressures when they rotated them. Need to go back and have the pressures adjusted. Overall FANTASTIC JOB!

te
Review №87

Kenny did my oil change with great professionalism! He was very personable and knew exactly what to do! Quick and on point! Will be back

Ro
Review №88

Quick and easy state inspection

Je
Review №89

Wonderful service, Kevin and DJ are so helpful and very fast!!

Jo
Review №90

Great service here!!!! Kevin is awesome!!! He explained everything that he was doing. Even matched my coupon from another place. I will definitely be returning for more services.

Sa
Review №91

Went to express oil change for the first time today. I had an amazing experience! They were super fast, great prices and extremely polite. I’ll be recommending them to everyone I know in this area for sure.

Ch
Review №92

Left my vehicle there while I was at work. They didn’t perform anything without my consent first. Very well mannered and respectable group of employees.

Pa
Review №93

Quick timely and affordable. Please be sure to ask for discounts. Coupons are readily available for services

Ti
Review №94

I had the amazing opportunity to come and be serviced by Jeff S. he was so friendly and patient. He walked me through the entire process and made me feel like I wasnt being taken advantage of. Thanks Jeff!!!! YOU ARE THE BEST!!!

Ja
Review №95

Friendly staff. Great workers... Did a great job on my oil change.

Fr
Review №96

Good experienced mechanics

Na
Review №97

Amazing customer service! I went on my lunch break and my oil change literally took 10 minutes! I had a great experience and would recommend Express oil change to anybody!

Ri
Review №98

Been using those boys since they opened. Theyre quick and courteous! My older vehicle is running better thanks to the team at Express Oil!

Ga
Review №99

They took care of the business even though there was some delay, Manager took responsiblity of it 👍🏼

an
Review №100

Great place! The staff here is very helpful. They go all the way to make you feel satisfied. Definitely recommend to everybody!

Information
7 Photos
100 Comments
4.6 Rating
  • Address:2890 Derita Rd, Concord, NC 28027, United States
  • Site:https://expressoil.com/stores/concord/nc/6150/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=6150
  • Phone:+1 704-548-8115
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations