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Driveaway Automotive
3975 US-601, Concord, NC 28025, United States
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Driveaway Automotive

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Je
Review №1

Phenomenal tint and wheels! Mike the owner was extremely helpful every step of the way. Went way above and beyond to get me the absolute most for my money. I couldnt be happier with the results. It turned out perfect!!!

Ch
Review №2

Hands-down Driveway is the most legit, fair and customer- supportive repair shop/car sales Ive experienced to date. Im very particular with my Vette. Driveway solved the problem, fixed it and was courteous enough to explain and discuss the issues, and solve the problem! Im not going anywhere else

Ma
Review №3

Mike is a rude arrogant person. I wouldn’t let them change the oil in my vehicles. He talks down to prospective customers, and thinks he’s ship don’t stink. Stay away from here, I can just imagine how he treats and screws over women.

Te
Review №4

I purchased a Hyundai Sonata and ran into a issue after a couple of days and no questions asked, they took care of it

Ke
Review №5

Mike & Jessica were AMAZING!!!!! I’m not even exaggerating, they were so helpful and I just felt in my heart that they were really genuine. It was my first time getting my own car and they helped me, didn’t rush me and never lead me a stray. I appreciate them so much, they really made me feel like I have a family in concord & that I never have to feel hesitate about calling when there is a question about my car. Great service & amazing people. Just amazing & I was so thankful for their services ❤️❤️❤️

Da
Review №6

Mike is great! Made a quick appointment for brakes & putting on some new tires. They were quick & friendly, not to mention, very reasonable prices. The waiting area is new and has a TV to help pass the time (AC too - its hot outside). I wont hesitate to return. Thanks guys!

Ch
Review №7

Give them 20k and no in house financing needed and wouldnt even fill the tank! Because im already losing money on this deal . Stated by Mr Greene. I guess when its not in his favor the customer loses. Another 40 bucks out of my pocket to get home. Drove 3 hours one way! #bringgasmoney

Sh
Review №8

Good people to do business with. Mike and Jessica were very courteous and straight forward people. I would recommend to buy cars from them.

Mi
Review №9

As a carpenter that works for himself, my truck is the most important tool I have. Not only do I spend more time in it than I’d like, (40-50,000 miles a year), without it I can’t get me or my tools to the job site. Mike and his guys understand that. They are great at diagnosing the problem the first time so I don’t have to go back over and over again. Once the repairs are done I know that’s it’s done right and going to last. They always do their best to get my truck back to me as quick as they can, even staying a little late to make sure I can get to work the next day. I also get tires for all my vehicles there. Not only are his prices in line with the major tires shops, but he won’t put any tire on just to make a sale. He makes sure that it’s gonna do what I need. He recommended a tire that gets better traction at job sites so I won’t get stuck as often, quieter on the road, is good for as many miles as the tires I was going to get, but they were less expensive. A major tire shop won’t do that!!

An
Review №10

If I could leave less than one star I would. Im not usually one to leave a negative review because I know how much it can hurt a business but I really feel led to make sure others know how this business operates. My husband spent several months looking for a used car for when our daughter turned 16. We knew we wanted something used, reliable and not a lot of mileage. Less than a year ago, we visited Mikes dealership and ended up purchasing a vehicle. Several weeks later, my daughter and I went to pick up the license plate and while we were driving, the heat stopped working. Since we were there, I asked Mike to take a look at it. He said all it needed was some anti-freeze. So we added anti-freeze but since then it has never fully worked properly going from hot to cold and back to hot. Several weeks after that, my husband noticed her tires looking worn down. Instead of going back to the dealership, we just replaced all the tires. Ultimately, we want our daughter to be safe. We probably shouldve gone back to Mike but we both felt like it wouldnt accomplish anything. Its almost been a year now and there have been so many issues I couldnt begin to list them here. The last and final straw occurred just a few months ago when the electrical system began shutting down causing a host of more serious problems and now that its getting cold, the heat isnt working again. All of this in less than one year. I understand its a used car and issues can come up but we really believe Mike knew about the issues when he was attempting to sell it to us. I dont know how a business can continue operating like this and be successful, which is why I decided to leave a review. In my opinion, he should stick to inspections and oil changes because apparently thats where he gets the 5 stars.

De
Review №11

The best service I’ve ever received! They identified the problem, and repaired my vehicle the same day due to an urgent problem. Mike went above and beyond to ensure we were accommodated in every way possible. If you are searching for a professional establishment that completes repairs quickly, values their customers, doesn’t over charge, and has family values this is the place! Drive away, you’ve gained a loyal customer. Thank you!

Br
Review №12

Awesome dealership. Purchased a car from them and has lasted me over 2 years so far! Very friendly people.

sc
Review №13

Ive been going here for the past couple years and these people are simply the best to work with. Mike and Jessica are super friendly, honest and know what they are doing when it comes to autos. If you need a car or need one worked on this is the place to go.

Ra
Review №14

I had an excellent experience buying my car through this company. The staff was very friendly and welcoming as soon as we arrived. They were honest and straightforward about the vehicle I was interested in, and even let me take it for 24 hours to my own mechanic before purchasing to confirm that there was no damage and that nothing was being hidden. I now have a quality vehicle for a good price and I enjoyed working with Driveaway in the process.

Je
Review №15

Glad they opened shop up the road from me. The owner and his wife are always great! They have worked on 3 different vehicles for me and the work is always done in less than the time quoted and at a price lower than anyone else quotes me. They also sell vehicles.

K
Review №16

Had oil changed, etc......all were very nice, friendly, and felt very comfortable having the car there.....no complaints

Gr
Review №17

I went to driveaway automotive to purchase a vehicle and was very impressed with how they treated me. Ive been to 4 other car lots around town and they were nothing like this place

fi
Review №18

Total liars and run a phony dealership to con people! Customers beware mike and Jessica Greene are losers, they try their best to sell the vehicle and once receive the payment they no longer care! Mike is uneducated idiot, he needs customer service training!

Je
Review №19

This place was awesome! Very nice and honest! So glad to have someone in the neighborhood thats family owned. We will definitely be back!! Thanks Mike for taking care of us!

He
Review №20

Best experience I have ever had purchasing a car. Would definitely recommend going here

Li
Review №21

Our very human behavior makes us hurry to let everyone know of a negative experience or express our frustrations when we think or feel we have been treated unfairly. That’s why when we read reviews, there are more negatives than positives. Somehow it doesn’t rise on our ladder of prioritizing our time and efforts and quickly passes our memory. And, I must admit, other than the professional reviews I’m contracted to conduct, I rarely express either. If it’s negative, we should share that directly and at least provide that business with an opportunity to exercise effective customer service. Late yesterday afternoon, we were exasperated once again after enduring yet another day of disappointing appointments of previewing used cars to purchase. An unexpected event placed us in an unprepared situation. Taking a break, and scrolling thru the ads once again, getting that glazed over feeling as they all began too run together one more time. But, you persevere, believing that if you continue to look, you will eventually be led to the one waiting to become your new wheels. The bright blue little car caught my husbands attention. Looking at the details, it seemed possible, maybe, familiar with the area indicated by the address, it wasn’t far. Off we went. MUCH to our SURPRISE, we were greeted with a rarity. A sincere and genuinely kind considerate man. As we chatted about the obvious, fairness prevailed. Mike and Jessica Greene and their team were the epitome of what a small business should exude. It was the end of their business day, and we were not the last transaction. Their patience, attention to detail assuring all the paperwork was properly completed was exceptional. No half day waits or 12 inch tall stacks of forms. We chatted about business and the challenges such a family business faces as they grow. How refreshing to see this team realize the diligence and discipline it takes to build what they have and what they will become. To observe their true and real business persona step out in front, extend a hand, smile and conduct business is why I do what I do. Please stop in for service, vehicle shopping, or just to exchange a little motivation, you will be pleasantly surprised! Thank you Mike, Jessica and your team! Kudos! Job well done!

Jo
Review №22

This place was amazing! My friend recommended it and the owner Mike is super helpful and sweet. They are very honest and will not rip you off!

st
Review №23

Great service. Have had several tires changed out due to flats. If they dont have it in stock, they will get it. Thanks Mike and your team.

Ro
Review №24

Pros: Nice guys and quick. They will call you to let you know what they need to do and the cost before doing it.Cons: What they tell you is different than what they do, heres my story...My fuel pump went bad and made the car stop. Before I found this out, I took my car to these guys. They looked at it and said the problem was a wire that runs from the fuel pump to the engine. They said the wire was pinched and they had to replace the wire and the fuse. They charged me $210 for this. I went on my way and 25 days later, the same problem. I took it back to them and they told me that they had to replace the whole fuel pump. They replaced the fuse that burnt out again and charge me another $50 for that.I took the car to another shop. They disassembled all the seats to get to the wires and they showed me how no cable had ever been replaced. All of the cables were the original ones (you can see it clearly in a car with 120k miles). This new shop then showed me the fuse and the cost for it is $9.50. This is when I discovered that Driveaway Automotive had charged me $260 total for only changing 2 fuses which took them 2 minutes and cost $20.

Br
Review №25

Excellent service! Excellent Lexus! Excellent experience at DRIVEAWAY AUTOMOTIVE!

Je
Review №26

Just purchased a car from Jessica and Mike they were very honest helpful excellent customer service . Very good in auto service and repair . Need a car you wont be disappointed. MAY GOD BLESS YOU BOTH AND YOUR FAMILY AND YOUR BUSINESS AND THANK YOU SO MUCH.

MI
Review №27

Purchased a 2014 car for my daughter 6 months ago from Mike Greene at Driveaway Automotive. Mike portrayed himself as being a trustworthy businessman that prides himself on doing the right thing. Since purchase I have contacted him a couple of times regarding one of the tires needing to be filled on a regular basis, and he pushed it aside, blaming the air loss on temperature. I finally took the car to another shop that discovered that this particular tire was dated from09 (on a 2014 car) and that it had dry rot. I contacted Mr Greene with this information. His response was buy a new one...I sell them, followed by I sold you a USED CAR! That means that there are parts that are not NEW!Not quite the guy that he sold himself as... be very cautious when dealing with this honest guy!This is what the 8 year old tire with dry rot on the 3 year old car looked like after the black tire dressing used to hide the dry rot wore off:

Ke
Review №28

Very nice, knowledgeable, fair and I highly recommend them!

Ha
Review №29

Terrible auto shop. The owner is a sleazy salesman not someone who cares if your vehicle is in proper condition. They will take shortcuts and still bill your for the labor while they are relaxing. Not honest.... An owner who could care less if your car is broken down in the middle of nowhere as long as he has your money in his pocket.

Mi
Review №30

Purchased a 2014 car for my daughter 6 months ago from Mike Greene at Driveaway Automotive. Mike portrayed himself as being a trustworthy businessman that prides himself on doing the right thing. Since purchase I have contacted him a couple of times regarding one of the tires needing to be filled on a regular basis, and he pushed it aside, blaming the air loss on temperature. I finally took the car to another shop that discovered that this particular tire was dated from09 (on a 2014 car) and that it had dry rot. I contacted Mr Greene with this information. His response was buy a new one...I sell them, followed by I sold you a USED CAR! That means that there are parts that are not NEW!Not quite the guy that he sold himself as... be very cautious when dealing with this honest guy!

Ra
Review №31

I had a hard time trying to find a car and I came across Driveaway automotive and I knew exactly what I wanted from looking at the internet. Went straight there and got exactly what I wanted! Thank you guys for the wonderful customer service experience!!!!

Wa
Review №32

Mike and the guys took care of me. I told him what I was looking for and within a week he had my 2010 Jeep Grand Cherokee with 88K miles. It was loaded with everything you an put on one and still fit my budget. Never thought it would be that easy. Thanks guys for getting me rolling again.

ch
Review №33

I am beyond pissed off I wanted to go last night to buy a truck that we agreed on a price and told me I can come the following day at 4:30. At 3:30 I said I was on my way he proceeded to tell me he sold the vehicle this morning. Horrible business.

T
Review №34

Purchase experience was pleasant. Owners were courteous and seemed down to earth.

Li
Review №35

I have never had a more honest mechanic! Mike and his wife are awesome.

an
Review №36

One of the worst car dealership totally unprofessional! The management requires customer service training. Totally liars. Would not recommend this dealership to anyone. They don’t deserve even a single star.

Pi
Review №37

Thank you guys for fixing my car, You guys are awesome & fast! :)

A
Review №38

One of worst car dealership. Wouldn’t recommend. Very rude and unprofessional management. Total liars!

Ma
Review №39

Great place to get your car inspected

Ch
Review №40

Friendly people. Got my car inspected

Ar
Review №41

Very fast & friendly

Gr
Review №42

Great deal

Ge
Review №43

Great place

Ch
Review №44

Do NOT use this company! Bad customer service and faulty equipment that could be a safety issue. Dishonest business.

Ja
Review №45

Excellent service. Great human quality in all its staff. I recommend it.

Information
8 Photos
45 Comments
4 Rating
  • Address:3975 US-601, Concord, NC 28025, United States
  • Site:http://driveawayautomotive.com/
  • Phone:+1 980-781-5433
Categories
  • Auto repair shop
  • Used car dealer
  • Diagnostic center
  • Oil change service
  • Vehicle inspection
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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