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D & D Automotive
223 S Main St, Concord, NH 03301, United States
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D & D Automotive
Comments
Ji
Review №1

Weve been taking our familys cars to D&D for 20+ years, and those guys are so professional, helpful and great overall I almost worry theyll become too popular if I tell everyone. They are THE BEST, period. Not only providing trustworthy repairs at a fair price, but always willing to give options to make things more affordable and to help our planning for future preventative maintenance needs. Never have had a single negative experience with them. Such nice, authentic honest folks.

Da
Review №2

I brought my car to them for New Hampshire Oil Undercoating (NHOU). I was referred to them by NHOU because they were booking months out. I explained all this to one of the owner’s Dan when making the appointment. I also specified the black oil instead of the clear because it was cheaper. The day of my appointment they sprayed my car, came in under their quoted price, and I left happy. However, 3 years later I was cleaning out the glove box and the receipt stated I got fluid film instead of NHOU. Fluid film at best lasts one season whereas NHOU stays on and tacky much longer. I looked on my undercarriage and I don’t see any coating at all. So I haven’t had rust protection for the last two winters. I called them and the man I spoke with was pretty dismissive. He stated they make have only had fluid film in at the time, or they may have done NHOU and just billed it wrong. No apology. No real recognition of the fact that I received the wrong service and was never told (I didn’t receive the receipt until after I paid and dont remember looking at it at the time. They never told me I got fluid film when I explicitly booked an appointment for NHOU). I then sent them a Facebook message since they don’t have email or a website expressing my displeasure to give them a second chance to provide some degree of customer service before publicly airing my complaint. I never received a reply. So I can’t recommend them because they applied the wrong product (either erroneously or because they chose to substitute it on their own - which they had no right to do), and they didn’t respond appropriately or at all when I brought my complaint to them.

Sc
Review №3

Tim & Dan & the team are great. Quality Work at a Fair Price. I had put off repairs on my 2001 Honda civic for years and this year I had the following repairs: New radiator and hoses, timing belt replacement, drive belts, front wheel bearings, air conditioning compressor, front struts and springs, and alignment. I spread the repairs over three months and they always fit me in. Also got my daughters van new tires and alignment. I have been going there seems like15 years and they are always straight forward and friendly and I am confident in their advice and repairs.

Ma
Review №4

Been going to see these guys at D@Ds for over 20 years and theyve always been spectacular. Over the years Ive purchased over 5 cars from them and they have always been good reliable cars for there age and mileage. Tim and Dan and the rest of the crew are all great guys who will work with you to make ends meet. I have never had a bad experience with them and thats why any time I have an issue I bring my car to them. To me the trust and honesty means much more than a few extra dollars...well earned money. Thanks D@D!!!

Ca
Review №5

Have been going here for years and they always give me honest, kind, and amazing service! The best garage

Ro
Review №6

They made time to look at my car same day, front desk was very personable and a pleasure to talk to. They mad every effort to keep me in the loop, and was very accommodating for the parts needed. Definitely recommend!

Bi
Review №7

Very helpful and courteous, I did not have an appointment and they still managed to squeeze me in their busy schedule and was still in and out in very acceptable time frame. I will be back.

Da
Review №8

I trust them to get the job done right. They have always been fair and honest. They never price gouge you. We have used them for years. My 2006 Odyssey still runs great after all this time, because of them. Keep up the great job you guys are doing!

Ro
Review №9

Knowledgeable mechanics, and able to work on my 66 mustang

Er
Review №10

If you want quality Honda service done at a reasonable price, D&D is your place. My mother and I have been taking our cars to them for years, and even now that I live in MA I still bring my car up to them whenever possible. When my 2005 Honda Civic broke down on the highway and was towed to a shop in Andover, the estimate was nearly $2000 more to fix it than D&Ds estimate (we then had it towed to D&D to do the work instead). Very trustworthy and honest people, and they stand behind their work.

We
Review №11

I love going there everyone is always so friendly and kind!

Sa
Review №12

I trust these guys! They work hard, theyre up front and honest. They manage to keep my 15-year-old truck running! Thanks!

Fi
Review №13

Until recently I have been going to as well as sending friends to D & D auto for years. Not only have their labor rates increased but their all around service has nearly double in cost. A good friend of mine went there today and was charged nearly $600 for an inspection, front brakes, and 2 sway bar links. She was there 2 hours and was charged 4 hours in labor costs and there was a considerable mark up in the price of the parts as well. Im no mechanic but an hour for sway bar links?? I can do them in about 5 minutes?!?! Parts prices for front rotors and pads was $190 for generic aftermarket parts?? Can buy them at VIP auto for around $75 - $80 for the same or better quality parts.... At D&Ds $82 per hr labor cost Id suggest going to a Honda dealer instead for $85. They will use HONDA parts and its only $3 more an hour....

Je
Review №14

These guys were great, very helpful. Would definitely bring my car back here.

Sy
Review №15

Never too busy to stop and listen! Good work!

fr
Review №16

They are some awesome guys, and trustworthy people

Ar
Review №17

Great service- love it.

Da
Review №18

Gast quality honest service

Jo
Review №19

Found my glasses. Its awful getting more mindless.

Ji
Review №20

Absolutely horrible. Brought in my 1969 Spitfire for brakes and inspection. I should have left as soon as the owner called my Triumph an MG. Mechanic calls to tell me the defroster doesnt work, turns out he didnt know how to turn it on. Then he told me the Hazard Lights and Blinkers werent working either but magically they worked when I picked up the car. Of course we had to jump start it since the battery was completely dead - odd it has never failed to turn over before. They tried to put the top up but couldnt figure out how to accomplish that either. So they left it in a half up kind of state. When I pointed out that they had pulled out a snap that holds the top in place, about an $0.85 piece and five minutes to crimp into the fabric - the OWNER says Im not fixing that the cars old - what a complete boob this guy is. Im planning on a motor rebuild this winter, guess whos not doing it.

MA
Review №21

Predictable pricing and quality work

Ga
Review №22

Honest people

Mi
Review №23

Quality work

Er
Review №24

Over priced

Information
1 Photos
24 Comments
4.7 Rating
  • Address:223 S Main St, Concord, NH 03301, United States
  • Phone:+1 603-228-1920
Categories
  • Auto repair shop
  • Auto electrical service
  • Muffler shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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