I think the guys @ Contra Costa Auto Service did a great job. I havent taken the car on a worthwhile test drive yet, but they were up front and forward about pricing, the work needed, and what work they performed. They were highly suggested by other shops in the area as well.
I have nothing but rave reviews to share about this shop. I spent nearly 30 minutes on the phone with Alex going over a somewhat niche issue for me and he was tremendously helpful. Additionally, his recommendation was to pursue a different avenue for handling my problem, so this wasn’t predicated on my business. It’s tough to find a mechanic you trust, but you can absolutely trust these guys. I’ll be getting all my vehicles serviced here from now on.
I had my car towed in thinking I had blown the engine and I was happily surprised to hear it was the AC motor. Once diagnosed it was repaired within 24 hours and I was back on the road. Amazing and personable staff.
Professional, and accurate all the way around. When I want my car to be fixed right, I take it to these guys. They are a Jaguar certified repair shop. Have gone here for about 5 years now. Totally recommend them. Nice to have a repair shop I can trust. Worth the wait to get an appointment.
Alex has been great to have work on my cars. I am extremely confident that he is honest and fixes the issues I have brought his way. And in the event he cannot, he recommends good shops close by that can do the job. Good dude. Can’t recommend him enough.
If you are looking for an honest auto shop that values your time & expense, PLEASE consider Contra Costa Auto Service. From the phone call going forward I was greeted with the utmost hospitality & customer service! Heck! My car was serviced & finished the same day! (& I’m not talking about a minor repair). My ONLY wish Is that I found this auto shop sooner.
I have been working with Contra Costa Auto for nearly a decade. We regularly recommend them to friends and family. They have taken fabulous care of our cars and are generally just amazing.
The service was great and they kept me updated with each new repair and why it was needed. My car runs like normal again and I’ll definitely be going back for me next repairs.
Solid and affordable service for my 2005 Toyota Prius. Good customer service. Good timing. Overall one of my better experiences.
Always friendly and fast service! Takes the time to explain any work that needs to be completed.
I recommend this auto repair shop. I used them for my BMW and they performed the same service for less than what the dealer wanted to charge. Preventive maintenance helps keep your car on the road safely, for longer. Alex, the advisor that I worked with, was very helpful in explaining the service that was recommended, why it was recommended, and what I could expect. Whoever the technician is that actually turns the wrenches did a fine job as well. I left a hidden item on the undercarrige that I knew would be different as long as the actual service was performed, and the results were as expected. I will be a return customer for my future needs, they are professional and trustworthy.
Great repair shop, tucked away on Concord Ave. New to the area, but I will be coming here for my future repairs. Had my Porsche Cayenne Ss drive shaft support bearing replaced. Dan, The Master Tech, completed the job in one day. To me, thats the epitome of a great Tech. No smoke, no mirrors. LOL. If you have a high-performance car and you havent tried this place yet, you are making a big mistake. Check it out on your next service or repair, and youll know what these reviews are saying.
Great shop. They diagnosed and fixed an electrical problem with my car in the same day. Thanks so much!
Alex and the rest of the team were outstanding. My engine had completely failed and needed to be replaced. They did an awesome job and because of COVID 19, parts were had to come by and Alex kept me updated as they came in. Highly recommend CoCo Auto Service.
I brought my car in for a simple oil change and a couple hours later they called me and told me that the bolt for the bottom of my oil pan has been stripped which I don’t believe it was checked before I think they shipped it. So I had to wait an extra four hours for them to put the bolts back in or else they wanted to charge me $2000 to get a new oil pan and install it. I didn’t wanna do that so I ended up charging me six almost $700 just to put the bolts back in and finish the oil change. I feel like I was taking advantage of
I’m out of state but called in to ask questions about a vehicle I was buying that was regularly serviced by this shop. Alex was extremely knowledgeable about the make and model of the car, was able to discuss with me the trending repairs and recalls for that year as well so I could properly budget my maintenance plan for the vehicle I was about to buy. He even was able to give me recommendations on what parts I should upgrade once they need replacing based on how I planned to use the vehicle, where I could get the parts, and what the going rate was for those parts so I could find the best deal. If I’m ever back in town with my new ride, I’ll be sure to come back for all my service needs.
Fantastic place for auto repair. Alex was very professional and kept me informed when my check engine light was on. Will definitely recommend to my family and friends!
Alex and Dan are amazing at taking care of not just my car but me. They are awesome at what they do and they always keep the job clean and finished! They will always have me as a customer! Friendly and professional business that gets the job done right!
In my humble opinion, a characteristic that is invaluable when it comes to any business really, but especially a mechanic is honesty. The even better thing about Contra Costa Auto Service is that it doesnt just stop at honest. They are friendly, professional and timely. There is quite literally no reason to continue searching. Contra Costa Auto Service is the place to choose.
I feel like these guys are my partners and friends. They look out for me and take such good car of my car. I thought I might regret buying an expensive luxury car due to high maintenance costs but the service I get from these guys - at a very fair price just makes love my car even more. Alex is AMAZING!
The service advisor Alex was very helpful in explaining what repairs needed to be done to my car. He took the patience to thoroughly explain which repairs were the most important. All in all, I will be coming here again because of his professionalism and the quality of work this repair shop provides
Personable staff, professional; they do excellent work. Have always provided excellent customer service.
Contra Costa Auto Service: They are very honest and trust worthy business. Beyond good advice and fair prices they have a good turnaround time and will go to bat for their customers. I have had a couple issue with my 2011 Mini Cooper. The first issue they fixed at exactly half the price that Concord Mini quoted me ($800 rather than $1600). My most recent experience was even better. I brought my car in with another issue; Contra Costa Auto Service called me 30min later, explained the issue and informed me that this could be covered by an extended manufacturer’s warranty. Contra Costa Auto Service went to bat for me, called the dealer for me and saw to it that honored the terms of the warranty after they tried to get out of it.Key takeaway: Contra Costa Auto Service has great customer service, it is a trustworthy business, they are effective and efficient.
Highly recommend this place! Brought my GTI in due to a check engine light. Alex, the service manager was so helpful. I had no idea what was going on with my car, but he was able to explain to me why the check engine light was on and what was needed to do to fix it with no bs!! I appreciated how personable he was and how knowledgeable he was. He definitely knows what he’s doing. I’ll definitely be back for any future car needs! Thanks again, Alex!!
This place rocks! They fit me in last minute, at an affordable rate, and made me feel comfortable about servicing my vehicle with them. Very friendly and did not underestimate my knowledge because im a female.😁 Honest and fair! I will definitely go back and recommend to friends and family.
Outstanding service, complete post sale inspection,and honest, educated opinion of the vehicles condition. The news was not good. Next time,(every time,) Ill meet the seller at Contra Costa Auto Service for a PRE-sale inspection. Potentially saving me thousands of dollars and problems down the road.
Was overly impressed with this place. Alex and the team went above and beyond to make sure all of my questions were answered and got me back on the road quickly. Highly recommend this Shop as a dealer alternative. Thank you, guys!
For BMW and European repair, there is no substitute for Contra Costa Auto. Honest, affordable, friendly. Great folks. Look no further.
It is hard nowadays to find a trustworthy shop that doesnt cut corners and treats their customers with respect, but Contra Costa Auto Service checks all of the boxes and is my go to shop now. Alex is super cool and he explained every step of the way when I had a used transmission installed in my 91 4Runner. These guys are the best and I would recommend anyone to this shop. I wish I could give 10 stars haha!
Excellent shop with solid prices. Came in not only for general maintenance but a broken convertible roof mechanism as well. They quickly told me the work I had done previously with the dealer was shoddy so they took pictures and fixed it up for a good price. Took the pictures to the auto board and got all my money back from the dealer. Avoid Concord BMW and go to Contra Costa Auto instead to get honest work done.
My first visit to Contra Cost Auto Service was a very satisfactory experience. Courteous, knowledgeable and professional service.
Very thorough inspection. Alex was great at the front desk.
I didn’t like that I had to wait almost 10 days for an appointment I just bought this car from Carmax the gentleman at the desk was very efficient and help me through it I…..didn’t expect to spend $700 on an engine light repair especially when I just made my first car payment on this car. The items that were needed we’re not covered under my warranty again not happy about that part but it had nothing to do with the service I got from you guys I plan to keep you …As my regular mechanic. Hope this helps
Great service, and everyone here is so friendly and helpful. Thank you to Alex for being so personable, walking me through all of my options and for managing my expectations. I would absolutely recommend them!
After my car battery died on me my insurance suggested I have it towed here. I dropped my car off after-hours and was able to fill out an envelope and drop my keys off dispite them being closed. The staff were prompt in contacting me the next day, kept me informed on my vehicles status, and were able to get it back to me the next day even though they were booked solid with appointments a week out. Car issues stress me out, so the technicians keeping me informed was greatly appreciated.They are also a Carmax partnered garage, and since I have the extended Maxcare warranty on my car I will definitely keep these guys in mind the next time I have issues!
Went here to do a pre purchase inspection. Very friendly staff. I talked with Alex. As well as the mechanic - Dan. They gave me a thumbs up, there were a few things they noticed with the car (I was buying used), like missing tools and several touch ups that were not done properly/poorly. Brought up other minor items (relatively new car) like very slight shaking when braking. Dan checked the computer for history of issues/codes that it had before, none were of any issue. Overall, service here was above and beyond. Would definitely come here again.
Took my car to get look at and wasn’t please with the response of the Advisor when I received the call regarding the issue with my car. For one thing where all in a pandemic so let’s try to help someone and to criticized every issues with my car, is like he was happy everything looked bad in my car I don’t get it. At least he could’ve showed me the issues in my car everything was verbal and unprofessional comments towards my car. Well the good thing is I will never have go to there again.
I was referred to this business by a co-worker. Such a pleasant experience and I will continue to bring my car to them for service in the future.
Very accommodating/professional/personable. went in for a check engine light diagnostic and they were able to quickly determine the cause and recommend corrective repair. no pressure, gave option to schedule repairs for another day or if left with them they would be able to squeeze me in. repair was done and able to pick car up the same afternoon. overall a pleasant experience under less than ideal circumstances. would highly recommend them.
My engine in my Mercedes S63 AMG went out and I had Contra Costa Auto install a used one. These guys are excellent and know their craft. I have been using there services for at least the last 15 years. Adrian and his staff are well trained and very professional. I trust them unconditionally! They have never steered me wrong. They are fair and understanding. I would recommend them to anyone and have. Give them a try and lll bet you will feel the same!
Always very helpful and friendly.
Did my pre purchase car inspection here with Alex and Dan. They are professional with great care of their customers.
Thank you Adrian and your team. Always welcome to help me out and diagnose the issue with my car. Wishing you an amazing year!
Everyone really professional - does not disappoint t. We will bring all our situs here ! A shout out to Alex for going the extra mile!!
Had a great experience. Reasonable price, courteous and professional. Didnt try to sell me anything I didnt need. They will be my go-to garage moving forward.
If you are in the Concord area look no further for your Automotive needs! I have been coming to this shop for for years! I have always gotten the same excellent customer service and repairs. Their technicians are very knowledgeable and always resolve my issues. I make the drive from Antioch to visit them, only place I trust with my BMW. Thank you team Contra Costa Auto, keep up the good work
First things first, I walked into the reception and was greeted by the sweetest dog. If that’s not a great start to the day, I don’t know what is.Alex and the crew were so wonderful. I told him what I knew to be wrong with the car but added in that I’d be going on a road trip in a few weeks and wanted to make sure everything was running smooth. I have an older car and knew there would be extra work... he threw it all down on the table for me. He was honest, straight forward, considerate, helpful, and knowledgeable. This business is wonderful at communicating (detail of work, timing, recommendations, etc) and seem to try their best to get you a deal. (A small example: He offered to call an auto store himself to get me a better deal on wipers).Amazing customer service and very personable people. I felt like I had been a customer for years. I’ll definitely be returning for future work!!Thank you all so much!
I have been taking my cars to Contra Costa Auto Service for quite a few years now and always feel good about the service and value I receive there. They helped me choose my new car two years ago and recently fixed it for me when ALL the dash lights and warnings came on. They diagnosed it quickly and accurately and completed the repair and regular maintenance that was due within my budget. I have gone to a lot of shops over the years and have always left them when I felt they were not honest with me. I am very relieved to have found a shop I can trust!
Contra Costa Auto is a fantastic shop, I highly recommend you give them a try for your next repair. They’ve extremely knowledgable and experienced. Most importantly, they won’t try to sell you any service you don’t need. They speak plainly about what’s wrong and provide multiple options. Shout out to Alex who was wonderful to work with and gave me great advice on my car. I live in Oakland but I happily make the trip out the Contra Costa Auto any time I need help with my car.
Contra Costa Auto Service is always amazing but never surprising, except in the best ways.When my girlfriend’s car recently needed a repair, I suggested Contra Costa Auto Service. She had heard me speak favorably of them before and decided to take a chance with them rather than go to the dealership. She was amazed by the team at Contra Costa Auto Service and pleasantly surprised.Even though her repair had been scheduled somewhat on the fly, Alex, Dennis, Frank and Dan made sure she was accommodated the next day. Under their supervision and skilled hands, the needed repair was affected rapidly for less than half of what the dealer wanted to charge. The dealer had also tried to insist she needed a new part, which in fact was not needed. As always, the work was done at an unbeatable price with no nasty surprises, up-sales or markups: just plain, old-fashioned, sound mechanical know-how by classically trained artists who can effortlessly wield the most sophisticated new equipment and innovative techniques. Contra Costa Auto Repair went above and beyond the call with solid, honest service, a smile, and welcomed my girlfriend into the family.In my experience, the customer is always treated like family at Contra Costa Auto Service, and as I’ve written before, whether routine maintenance or the most involved repairs, Contra Costa Auto Service delivers first rate work with excellence, in a timely manner, and at unbeatable prices. If you want to bring your vehicle to a place where you don’t need to fret about the caliber of the work or the bill, I recommend checking out Contra Costa Auto Service. This is customer service the way it used to be and automotive care you can trust. Family and friends -and now my girlfriend—are always satisfied when they “discover” Contra Costa Auto Service. I think you’ll be satisfied, too. Check ‘em out. Join the Contra Costa Auto Service family.
Great service nice people!
Alex was extremely professional and managed all my expectations. I will continue to bring my 911 to their shop. 5 Stars!!
We had an excellent experience with Contra Costa Auto Service. They were extremely nice and professional. Alex, the gentleman at the front desk, was very knowledgeable and personable. They repaired our vehicle quickly at a very reasonable price. We would use them in the future for any repairs needed on our vehicles.
Alex & Dan have always done a great job for us. We took in our Fiat 500 & BMW 335d for many services. I appreciate the feedback we get when the engine is apart. We have choices on which electives to consider so we dont have to pay to tear it back down. Dan performed a walnut blast of our cylinder head. Car runs fantastic!
CCAS performed a pre-purchase inspection on a car I was considering. They were thorough, professional and quick. I did not buy the car. Saved me a lot in potential repairs. Thank you. Highly recommended!
Love this place! Good service and good people. Highly recommend! They will take good care of you and go out of their way to help you. The biggest thing is the honesty and transparency. They are very clear in explaining things so that they are easy to understand. A lot of shady mechanic places will rip you off but you can easily tell the people here have the customers best interest in mind! Will keep going back. Shoutout to Alex!
I had a problem with my sun roof that they fixed for me.
Very professional and accommodating.
This shop was recommended by my neighbor to me, which is mechanically inclined as well. I took it in and they did a diagnostic test on my truck. Found out what was wrong with it and that this was part of my dealers powertrain warranty. Point is this place is not looking to get over on you and tell you that you need to replace things that dont need replacing. I will bring my other vehicles here in the future. Dan and Alex are who helped me.
I needed a new mechanic in the CCC area and found these guys through one of my technicians. Adrian in particular was very communicative and solution oriented in helping me w/ my truck repairs. I really appreciate this type of service because I will often times than most, find myself calling the person to get updates, but it was not like this w/ him. The price for the quality of service as well, was also a big thumbs up!
One of thee most thorough, professional shops I have had the chance to deal with. Alex, amazingly got me an appointment on my extremely busy schedule and was able to work around everything I had going on. Spearheaded the task at hand with over the top performance that had my car running better than when I originally bought it. Oh and don’t forget the cute shop dog.
I had an emergency with a tire that was losing air pressure fast and I was just about to drive back down to Los Angeles. They told me to come in and they quickly inspected my tire. Turns out there was a massive screw in it!!! They did a patch job on my tire to hold it. Almost two months later and the tire is still perfectly in tact!!! They were so fast with it all, thanks guys!!
Great service, reliable, great value
Frank and his son are Gods gift to my car. They are sufficient and reasonable. Will help you out if you can not afford to pay all up front. But maybe thats just me. I have known him for a long time. But they are so cool. Love them!!!
They always do an amazing job! They are honest and get the job done quickly at a very reasonable price. I take both my cars there and they are Car Max certified.
5 star service start to finish. Alex at the front desk makes you feel welcome and is very knowledgeable. Danny, Frank and Dennis don’t back down from a challenge and get the job done right in good time . Thank you Adrian for putting together such a good team where I can drop off the keys and know I’m in good hands!
Came in dropped my truck off for a transimission oil and filter change and it was done in a timely manner I will be back again
After having engine work done at significant cost, my car broke down out of town. I had the car taken care of and sent them the invoice. They didnt even return my call. They will never get my business again.
Alex and the team there do awesome work.Everyone there is very professional and friendly. I have used them several times and Ithe service is always outstanding. I would recommend Contra Costa Auto Service to anyone .Oh, I do miss seeing Presley ( the Dog ) there . He was a great addition to the team.
Came in for a system tuneup that really helped my cars pep and drive. Alex was awesome at the service desk setting it up and help getting me through. These guys are one of those value shops that are tucked away, do great work and at a good price. I’ll be back.
I’ve been the CCAS a couple of times now and I am very please with their work and customer service! I have very little trust with people working on my car, but these guys know what their doing. Would defiantly recommend!Great work, prices, and service!
Great communication! Alex brings a personal touch to business and I look forward to bringing the car back to these guys in the future!
You can’t beat their prices! I have a bmw and they always fix my car problems for a way more affordable price than the dealership. Had plenty visits and never had a single problem !
Way overpriced. They wanted $1800 for a radiator change. We decided to take it elsewhere and they charged us $150 for a simple diagnostic. We had the radiator changed by a mobile auto service for $550 (you do the math). I gave 2 stars because they were friendly in the office when we picked up our vehicle.
Thank you so much! My car was very happy with the oil change, and is running smoothly. The service was quick and punctual, and the staff were friendly and helpful.
Just bought a 2008 Dodge Ram 2500 diesel truck from a used dealer and already had problems. Took it to to a near by shop (won’t say any names) and their service wasn’t any where close to these guys. My truck left me stranded again for another reason today, and it turns out it was a hose that became loose in the hydraulic system which emptied out my fluid. They were up front and honest about it and charged me only for what it really was. Their hourly rates are cheaper than the last shop by far and gave me a welcoming services. Thanks a lot Alex for running a good business here.
Just moved to Concord and had an issue with my Land Rover LR3. Dreaded looking for a new mechanic, but Contra Costa Auto Service did a great job at a fair price and fixed my car quickly with no issues. Will bring my car here for all other repairs.
Alex and company has worked on my BMWS and Chrysler Crossfire Mercedes engine and parts. They are always accommodating and quick to remedy and issues that arise. If you own German cars why would you go anywhere else!!
During this pandemic they were able to service my car with an appointment and minimized the amount of contact with handling the keys and my car. I appreciate their speedy service and professionalism. I will return.
Awesome as always. I have all of my vehicles done a CC Auto. Adrian and Dan, Frank, Dennis and Alex are the best.
Great staff and service. Was a pleasure to meet and talk to. Gave me many suggestions on the service of my vehicle. Will be taking my car there exclusively for service.
Alex helped me out by getting my car back on the road for a great price. The service and dedication this shop provide are top notch.
Great service and very kind. Cant recommend it more. Thank you 😊.
I trust these guys. They do a GREAT job and stand by all repairs. Just as I trust my Family Doctor, I trust Dr. Dan - My Auto repair Doctor.
Great mechanics who are determined to get the job done right. I have several vehicles and this shop services all of them. Honest and fair pricing.
Keith gave me a professional assessment for how to prepare my car for my first track day. They changed my brake fluid and went over my car bumper to bumper. Just want to thank Keith and his staff for going above and beyond!I highly recommend Contra Costa Auto Service for all of your Automotive needs.
I’d highly recommend this shop and WILL use them again for any other maintenance. I called for a quote for a failed water pump on my Pontiac Solstice and received a fair estimate (I had done a bit of research and the estimate was well within what I was expecting to pay). They got me in the same day I called and had my car back to me in less than a day’s time. I couldn’t have been more satisfied, Keith and his crew are top notch.
Had some diagnostic work done to my car here. Decided not to go with them for the work that needed to be done because I could get it done about 1/3 cheaper using OEM parts at another shop. Attempted to upsell me on other services.
Listen I am always iffy about this rating thing because I worry that it is friends or family rating a place good but this is my experience with the place my Engine light went on and the place I took it to didnt have time to work on it so they recommend this place. Now keep in mind that I live over an hour away from where Im at and had slept in my car and just got off work so I dont exactly smell the greatest but after explaining my problem they checked it within the hour and then started working on it. While they did that they had no problem letting me nap and even dropped me off at Chilis down the street and offered to pick me up from it later on. Keith thank you for helping me through the trying experience of being over an hour away from my home with a broke car.
Brake job: replacement of front disks and pads.Good job, on time, price as agreed.
The Toyota Guru works here. I am thankful for that.
Great auto shop with attentive, nice, friendly employees! They do their best to get you in and out of there as quickly as they can. Will definitely be coming back :)
Great service and reasonably priced!
They are hopping busy but serviced my three cars as I brought in for a variety of reasons. Write ups were thorough on newer Subaru, end of life Volvo and when older infinity cars engine light came on right after they serviced it for a chunk of money they rechecked and reset computer setting on and all okay now.
These guys are the best and stand by their work!!
Best customer service ever. And it was a speedy job. Something that should have taken at least 3 hrs. Took a lot less now I can enjoy the rest of my.
Hopefully the air conditioning issue is solved..... The staff is been exemplary.
They are the only people who work on my car. They are that good. Keith and Dan are rock stars. My Mini is a very well maintained automobile. I trust no one else with it.
Charged me $145 for a VISUAL diagnostic. I’ll leave it at that.