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NAPA Auto Parts - Genuine Parts Company
570 Concord Pkwy N, Concord, NC 28027, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
ka
Review №1

They had everything I needed at a reasonable price.

je
Review №2

So I just called yawl about a banjo bolt for a kubota and mentioned that I could bring it in, she says that will work have a good day bye!!?I was still in the middle of talking and had a few other questions. I think that was very rude and the lady I spoke to was very impatient. I understand being busy but I also understand customer service is number one in retail. This was a lack of that. I will not be shopping here anymore! Get it together.

Co
Review №3

I have never been to Napa, and my experience was phenomenal. Other retail stores did not have what I needed, so a friend recommend it. When I went in I was greeted politely, was helped easily and got everything I needed! The prices are so great and the service outstanding. The store manager, Brian was exceptional. Highly recommended!

Le
Review №4

Need stronger enforcement of mask rules! Otherwise they would get 5 stars.

Aa
Review №5

Ken always goes above and beyond for me everytime I show up.Thanks again

W.
Review №6

Probably the best Napa Ive been to

vi
Review №7

I have visited this store today & in that store there is Sweet Old lady with the white hair she was so nice & so much helpful & mr. John he also helped me out for installation of new battery. Good people. I will recommend this store to all .

Ja
Review №8

I was waiting for 20 minutes Cause The guy behind the counter kept on talking non stop to another guy that was also ready to go

Je
Review №9

I think they have the best parts always easy to deal with

An
Review №10

All I wanted was to see if they had one belt gave them the numbers on hold for 15mins hung up called back said that I was on hold for the belt then they said well he will get to you come on all that to see if you have a belt available get your act together people. Lost my business for good

Is
Review №11

Very helpful and informative. Definitely will be back for any future needs.

Th
Review №12

Well stock auto parts store and the staff seem very knowledgeable.

Gl
Review №13

Helpful staff....ask if needed help. Will definitely go back

Ch
Review №14

Staff were great. Had what we needed.

Ro
Review №15

Excellent selection and quality of parts. Good, experienced customer service.

Je
Review №16

Nice new store location. helpful employees.

Bo
Review №17

Often have things the big box auto stores dont have and more experienced sales staff.

St
Review №18

Great selection and awesome service. Always a pleasure

Ri
Review №19

Nice new store and they had what I needed in stock

Al
Review №20

One man running the show needs help

jo
Review №21

Excellent

Da
Review №22

Nice store but location is horrible due to traffic. Ill avoid this location going forward

Ke
Review №23

They carry quality parts, but very pricey

Jo
Review №24

Brian is the man! if you cant find it he can.

Sp
Review №25

Came in here from out of town fast and friendly service!!!

Je
Review №26

Fast service, knowledgeable people.

Ma
Review №27

Huge selection, good prices and deals

Wa
Review №28

Great service ask for Cheryl

sw
Review №29

Great staff very helpful

St
Review №30

Very helpful staff.

Do
Review №31

Always knowlegeable and friendly

Br
Review №32

They do not change bulbs

Br
Review №33

Great store.

Pa
Review №34

Great service

Ke
Review №35

Parts when you need them

ja
Review №36

The people who attended me were very friendly, and they helped me find what I needed, it is very nice to find people who serve customers well. Thank you

Information
8 Photos
36 Comments
4.3 Rating
  • Address:570 Concord Pkwy N, Concord, NC 28027, United States
  • Site:https://napaonline.com/en/nc/concord/store/37756?cid=pl_yext_gpc_GenuinePartsCompany_37756
  • Phone:+1 704-786-6272
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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