Recycling oil today but the rude sales clerk told me I would have to carry my last container back out because they only except 12 quarts per week.I explained that I had purchased all the oil from the store but he said he did not understand the rule but I could not recycle he last three quarts.Went to Auto Zone they enthusiastically helped me. So now after 20 years I will be switching to Auto Zone.

As soon as I walk in the store and walked in the tools section to find a tool to change my brakes I was approached by Dylan the associate he asked if I needed help finding a tool, I said yes is this brake spreader a good tool to change my brakes he said yes, than I ask what other tools do I need to change my brakes successfully, and he said he doesnt know and I ask can you look it up for me in your computer system, he said he could not at that point I knew he was just trying to get me checked out and out the door. I feel like I wasnt helped just rushed out the door

BIG BIG Thanks to Bobby at the store. Called this morning for a part, not only did he find the RIGHT part, he offered to set it aside long enough for me to come get it.Additionally, when I got the wrong part for something else(from another associate), he made it right, quickly and courteously.Employees like him are what makes a customer come back, which I will be.Thanks again!

Quick service and friendly people. They had what I need in stock. Paid online and picked up at store. So quick and easy!

Very good source for plant maintenance parts. Affordable Concrete Service, Concord NC.

Thanks for the free battery test, finding the lowest price for a matching one and installing for free in less than an hour! Considering the cameras and dash computer system so info wouldnt be lost I hadnt even thought of lol. Great service 😁

Got a number and the young man put it in in the rain. We talked and laughed.

This place is always good. Prices are a bit high but it is a sign of the times. Great friendly folks work here.

Stopped in to get replacement wiper blades for 3 of our vehicles. The person who assisted me looked them up quickly, helped me get them from the rack, even checked in the back to see if there were more of a particular size I needed (unfortunately they didnt have any more), and checked me out quickly and efficiently.

An auto parts store that has auto parts and accessories. It might have what youre looking for, it might not.

They have many items for your car needs

Good place to get auto parts.

I came in and got a battery changed. I was helped by a young gentleman by the name of Delonta. He was by far the best and helped me with everything.

I just spent my last dollar with Advance Auto. I have bought many batteries in the past and bought a new one a couple weeks ago. The store manager gave me a 10% discount after I asked. I went in today 11/7 and bought another new battery and I asked for a discount and Bobby said they have no discount. I said that is strange a couple weeks ago I came in and bought a new car battery and was given a 10% discount. I paid for the battery and made up my mind this is my last trip to Advance and will do business with Auto Zone moving forward who is just around the corner.

Dylan does not greet and looks lile he does not care about anything!

Worst servicevive ever seen, I waited for almost 15 minutes before I finally walked out without ever getting what I came in for, never seen anything like it

Great service. Staff was very knowledgable, and I was in and out in no time.

Needed a new battery. The staff installed and replaced the terminal. They are always so helpful & friendly. Got you covered above & beyond👍

Probably the biggest one in the area. Great selection and modern

The staff at this location are extremely helpful. My car broke down in the parking lot and one of the employees spent 30 minutes with me until my car was running. Also ordering online is a breeze and in store pickup is super convenient. Try my best to never go to the other “AA” place.

Not bad.

They helped me out and made sure I got the right parts

I was having trouble with my car yesterday and went here to have my battery checked. After checking, concluded I needed a new one. They jump started my car as I sat in it trying to figure out what to do. You see my vehicles battery is in the wheel well! NOT an easy task! All of a sudden, my car just shut off! Now, its raining. So, I ordered online through their store (awesome deal) walked in and I felt pretty defeated. I had no idea how/where to have this battery put in. The nearby places practically wanted my spleen as payment because its a complex installation. All of a sudden, Charles Chuck walked outside to my vehicle, came back in and said he could do it for me. I was incredibly grateful for him! Not only did he take care of everything for me, which was by no means a SIMPLE TASK, he did it in a sporadic heavy rainstorm. He shown what exemplary customer service truly is. Talk about going above and beyond! I cannot thank him enough. He DEFINITELY changed my day for the better. Thank you Charles Hendricks! This will be the place I turn to if I need anything they can provide.

Placed an online order for pick up, I was able to get in and get out.

Take it from someone who knows little about car parts... Go here. Wipers bought and curbside service putting them on. Sweet!

Very helpful. No bathroom due to covid.

Did not have what I neede

Very helpful with quickly installing a battery that I had purchased on Advanced Autos website. Couldnt give the 5th star because my negative terminal wires were initially pushed backed for battery installation, but found out shortly after that the wires had melted some because they were resting against a hot tube(can clearly see the melted rubber/plastic and damaged my battery wire.Very friendly staff, will be a return customer, but will watch things a little closer next time.

I’ve had a few experiences where they were pretty curt. I won’t be going back.

Ive never been to a parts store with less knowledgeable folks. Woman behind the counter wasnt even familiar with how to read sizing measurements on packages. The previous visit the guy had no clue what type of clamp I was looking for based on name. Finally showed him the listing from the webpage. If all you need is a battery sounds like this is the place. Anything else, look for another parts store.

Disappointed in staff. Went in for a wiper blade. The self help machine gave the wrong info. Went back out anbrought mine in to match it. Counter staff accused me of taki g product out of store without paying? Finally did get it figured out on my own which product to buy and reluctantly purchased it. Will never be back at this one.

Central location in respect to neighboring areas. Selection of equipment is very diverse and open. Staff are incredibly knowledgeable and understand what youre trying to do and will attempt to provide insight and attention to the problem (if any). Also sell a number of cosmetics items to attach to any car/truck.

Advance Auto has a heart for helping Seniors. They have help me by sending someone to my home to help me get my riding lawn battery replaced. I gave them a big 10...

The guys were super nice and fast with finding the parts I needed

Cost efficient auto parts store if youre mechanically inclined

Never have the parts I need takes two weeks to get the always missing pieces

The person behind the counter knows what he, or she, is talking about. Always. This is the place to go when you want to DIY.

Absolutely awesome service! Needed a battery installed & the tech tgat helped us was awesome. Enjoyed the Krispy Kreme coffee & the new store looks amazing! Thank you!!!!!

Replaced my battery in 10 minutes. Awesome work and quick too. Very friendly and helpful as well.

Great auto parts store with friendly staff.

I love 💙 Advanced Auto! The guys there are nice, knowledgeable, and helpful 😊! Its a clean store, always has items stocked when you need them, and theyll dio things for you without you even having to ask! One of my fav stores to go to!

Needed a 3 amp fuse for an ac air handler and they had them ...

People are always friendly and helpful. Got what I needed and left. No problems.

As a former employee of auto retail sales and current technician, I must say that customer service was excellent at this location. Maurice and his co-worker were great

Stopped by earlier in the FREEZING cold for help with my battery. Kevin spent quite a while trying to get rid of all the corrosion to see if they could change it out. And it was SO COLD. In the end, because the corrosion was just so bad he said they couldnt change it. Made sure I could start it to leave and suggested what I should do. Just so nice and I felt like he made the right decision. Will definitely go back!!

The young lady Miss Sarah did an awesome job of showing me what I needed and were needed to go without her I truly would have been lost thank you

Quick service nice people

Our experience with Roger was fanominal. The battery in our car wouldnt turn but we managed to get it jumped and were directed to the closest Auto Parts where we met Roger. He told us what the problem was and effectively fixed it for us so it wouldnt be an issue when we got home.

Not checking service engine lights due to covid?

I shop there regularly, they always have new people and half of them have no idea what to look for or how to help you, the managers are very nice and do everything they can to help, but the employees dont know what theyre doing and dont go out of their way to help customers

Advance always has the parts I need with knowledgeable staff

Had a battery replaced, great job!!

I went in today around 2 and was looking to replace my regular headlight bulbs with led lights to make it brighter when i drove at night, i went up to the counter to this old white man with glasses and asked for somehelp and he looked at me and said do you mean HED lights? and i said sure if thats what theyre called and he said do you know how expensive that is? and how much it will cost you and how much wiring well have to go through?? he said that with the nastiest attitude ever and i was just asking a question then he just stared at me and i said ok well thanks and left the store. Terrible experience. was really looking forward to buying the bulbs and doing it myself but people are nasty. Will never go back there or any other Advance Auto store. Ill stick to my Mechanic or Orileys. they know how to talk to people unlike this jerk.

Good shop to get anything small to big for your car

My battery (still under warranty) that I bought at this store about a year ago, was not charged and the associate who helped me not only charged it, but also cleaned the connectors! He was very helpful and I am one very happy customer!

Super friendly and they double checked everything I bought matched and was for my car

Found what I needed quickly

Store refused to price match with their own online price.

Ed and Matthew are two employees that are always helpful.

They sold me a flim flam at a very reasonable price

Clean and organized. Staff very helpful

Another good auto parts store. Very helpful and kind people

Great place for car parts.

Chris is amazing help on any day!

Good store with good selection and helpful staff.

Good customer service

Always have to order parts for my truck and Jeep, never in stock.

Very helpful and friendly staff.

There is a guyattention is bad not even want to bother to find the auto parts very lazy ass

Good place to buy auto parts.

Horrible Service. Inventory is always wrong ! Ill go to Orileys from now on.

They changed me battery in my truch for me

Friendly and helpful service.

Got what I needed quick and correct

Got my car battery replaced here. Free installation of the battery...Got the job done in 10 mins.

Great customer service

Poor import part selection. Got driven out of the store at 7:45 because they close at 8. Around the corner is Autozone that is open till 10. Guess Ill head there instead.

Waited 20 minutes for help and finally left and went to Oreilys.

Great and knowledgeable staff!

Good friendly service.

Nice people here

I shop here sometimes but Auto Zone is my store of choice

Very Nice staff.

Great customer service

Quick and knowledgeable

Very helpful

Great help here

Good store, knowledgeable staff

Friendly service..

Jon was rude and disuasive.

We always shop here.

Had auto parts I needed.

Many parts for you car

Good parts

Helpful

My spot

Slow Slow Slow

Awesome Store