Trusted my 97 3000GT VR4 to this shop for extensive refreshing. They did an excellent job, and my 24 year old drives like new! And here I am 8 months later and still thrilled with the job they did!

I love the owners response that I was not a customer. He must be forgetful. I had my Scion there after the turbos were installed and the Performance factory was unable to put a tune on the car that left it running right. See photos.

Bought my girlfriend a used WRX and wanted to have a little work done to it. I knew it already had some kind of exhaust already on it, didn’t know if it was just mufflers or full system or what, I couldn’t find a name brand or anything. Called the shop and told them I wanted to beef it up a little bit and that it already had some kind of exhaust on it. They insisted on me to bring it in for them to look at it. When they were done I asked them what they found and they said it was bone stock, I said no way that it’s fully stock. They assured me it was stock. I asked them ok what do we do now? They said that it should get a tune, a full exhaust system, and an air filter. I knew that couldn’t be right so I got home and did some research on it, which I PAID them to do. Well what I found was that my car already has a MA Performance catback exhaust, and a Mishimotto intake. Like I told them I don’t think stock cars come with 3” exhaust on them 😂. Idk if they were trying to upsell me, or maybe they were just too dumb, this shop is a jokeGo ahead tell me I wasn’t a customer 😂

Used this shop a while ago to work on my 3000gt. Since then I have heard more and more horror stories about them overcharging for stuff that is not needed and doing shoddy work on other customers cars. I have worked on my car off and on since it last left their shop. I keep finding things that are wrong. The timing on one cam was off one tooth, the gauge cluster was only held in with one screw when it was suppose to be held in with 4, the maf translator wasnt even setup for my car. This is on top of all the other things that have been wrong with it that were a lot worse than those i mentioned. Ive sent their tune to a tuner that I trust and he picked it apart saying some pretty astounding things about how bad it is. I will never go back to this shop. I will also never stop warning others about the shoddy work they do and how they try to tack on charges that are not needed.

Never received documentation they promised on a repair. Also, they claimed to be thorough, yet they asked me if I wanted to but a clutch back in rather than being able to tell me if it was in working order. After reinstalling it they claimed is still did not work and had to take it back out, charging me again. They had me purchased a whole upgraded slave cylinder kit when all that was needed was a billit support. I supplied a billit support from Monster clutches. Not to thorough huh. A week after I had the car back they tried to bill me again! Claiming they missed putting something on the invoice! Also lying that is I didnt pay it would come out of the mechanic pay. Overpriced for incompetent service. If I could give 0 stars I would. Lets add liars to protect themselves as well. Tried to charge me for a part a week after I had the car back. A part they bought extra of. Notice how they try to claim I did something wrong redirecting the blame rather than addressing what they did not do. Lets delve a little deeper into it since they want to lie. I also found the lug nuts on my tires were not tightened as well. Supposed mechanics and they could not tell that the clutch was no good and asked me if I wanted it them to put it back in or get a new one. Youre getting 115.00 an hour but asking the customer what to do? I paid over 3000.00 for what they call work and have the receipts. So they were more than paid for their shoddy workmanship.

Great place for kids to learn to work and learn through acting and play.

Rodney and the guys at the Performance Factory are absolutely amazing. This is only the second shop Ive allowed to work on my Bullitt Mustang in the ten years that Ive owned the car.Brought the car in for some broken valve springs due to a faulty cam install and left the shop with pretty much a brand new engine. Since the motor was out I had the guys install a new clutch, valves and springs, long tube headers, camshafts, H pipe, master cylinder, and a rear main seal.The work was flawless. They even adjusted the clutch to my liking on the spot when I brought back because I thought it was too soft. Oh and one last thing, they also gave me a couple of free runs on the dyno just because! This place is awesome. Wouldnt consider taking my car to anyone else.

The shop and all of their employees are amazing, extremely professional, knowledgeable, helpful and nice. They are true car guys and are happy to explain any and every service you may need or seek. Anything from a simple inspection to dyno tunes, installations, rebuilds, upgrades, and full motor swaps are all done with the same level of expertise. Their shop is beautiful and I walk in with a very high level of confidence and comfort every time.-Sam

Great place would reccomend.

U get the best of the best. Top noch work & quality parts from a respectable & honest performance shop...

The work that was done on my 3000 GT VR4 was amazing! I highly recommend Performance Factory! If you want quality mechanics let these guys do the work. Thanks Rodney and ace mechanic Rich !

I needed some handling improvements for my Hummer H3. They did some careful research, recommended some better parts, and did the whole job! My unit now corners like a sports car.The work was excellent, done on time and on price too. te people there are really good to work with. I would recommend them to anyone!

Amazing dealership. Over the top professional staff and fantastic inventory for those looking for a great performance vehicle. Drove 11 hours from Columbus for my new ride and I absolutely love it

I dont trust anyone else with my VR4 period. Honest hard working folks.

I havent actually been here, just off-setting the review from the guy that doesnt understand how flat- rate works. Not fair to penalize a shop for finishing the job faster than alldata says it should take.

Always there to help A+

I broke down near this shop. I was in a car event with HOT ROD MAGAZINE DRAG WEEK. Desperate for a guick and good quality repair and Matt and the guys there were nothing short of awesome!!Thanks for the help!!!Sean

Jeff is the man! He helped me understand exactly what was wrong with my turbo and gave me all options i asked for more than willingly. I also had him do some research for me on upgrading my turbo and he had all the knowledge i couldve hoped for and had the greatest non arrogant attitude of any mechanic ive ever met. Ill definately be giving all my business to them in the future. 11/10 customer service. Definitely recommend

Stopped in with a cold air ram, my Juke and questions. Questions answered and more, Injen SP1900 installed and left with more power and smoother acceleration. Thanks guys! Returned two years later for Stillen axle back and headlights upgrade! Extremely happy with work and price. Great guys to talk cars with.

Amazing experience! After really bad experiences in another shop in Charlotte I decided to visit TPF, best decision ever. They took care of me and treated me really well. You can tell they care for their customers and they are honest. I 100% trust them.Got a nice tune on my car!I cant recommend them enough! Will definately be back for another toon soon!

Went to get a CAI installed. They done a good job installing it and everything, but they charged me for 2 hours when I was only there an hour and 25 minutes. After calling them back 3 times asking for a way to be refunded, I gave up because all I was continually told was that they would ask someone and call me back. So, you have to watch this place.

Great people. Very knowledgeable