Kristofer in Service was professional and courteous. My maintenance schedule called for the transfer case to be lubed/flushed and he said the tech would check if it needed it before doing the work. That saved me money. He has a friendly personality also.Tony in Sales went above and beyond to answer a question about my sister’s lease. We are both very happy customers.The dealership is very clean and neat also.

Recent visit to Ben Mynatt was great for servicing my vehicle, fast dependable service once again, thank you guys for your friendly service.

Salesman, Stuart Rayle, was very helpful and very informed of the new car and spent his time setting the car up for me. He was very polite, professional, thorough, and a pleasure to deal with him. I would have to say he is one of the better salesperson I‘be had the pleasure to deal with in buying a car.Ben Mynatt is a great place to buy a car when you’re in the market for one!

Ive been taking my car here for years and have always had great service. The wait to get brakes and oil changed on a Saturday morning did take some time as I expected, but the Service Techs did a quality job and was worth the wait. The Front Desk associate was courteous and kept me updated on the work throughout.

The service manager did a good job of repairing the two issues with my Buick in a timely fashion.

Our experience was great! Dion and the entire staff were so personable and were able to assist us in purchasing our new vehicle. We absolutely love it and would definitely recommend. 5 star service for sure!!!

Purchasing this car from Ben Mynatt Buick/GMC has been my best experience buying a car. Doug was great, he offered his knowledge withour having a hard or pushy sales. He really does care about the customers that come to Ben Mynatt and goes the exra mile to help them understand the process and the vehicle that is being purchased. i personally would recomment to my family and friends that they visit Ben Mynatt and ask for Doug. i think he was just that good as a representatie for Ben Mynatt Buick/GMC.

Great experience all the way around. Very helpful with viewing the car with Dion, and other management help to purchase the car. Very friendly. I will purchase my new car there again next time too. I will also use the automotive department for my new car and other vehicles I have.

Our advisor was great, but can’t remember if his name was Kevin or Chris. My truck had work done a few months ago at a competitor and they really screwed it up. Thankfully the guys over here got us together finally. They communicated well every step of the way and let us know what was going on. Hopefully we won’t need to come back anytime soon but if need be, they are our go to from here on.

I was merry immediately by service coordinator. He explained what would happen during the servicing. My car was repaired correctly and timely. He checked to insure my service was covered under the manufacturer’s warranty. I was very pleased with my experience. I would recommend this dealership.

Four stars for this particular visit.This service trip was 1000 times better than the previous two. Customer Service was very friendly. Greeted me when I arrived and let me know someone would be with me shortly (she was on phone and other rep was helping another customer: although he did leave after helping that customer). Apparently the email I sent about service earlier that same week put them on notice I was coming in Friday. They supposedly had phone trouble and calls were being directed to wrong number. Got hung up on the first call. Let a message the second call and didn’t get a call back nor was my appt scheduled. Funny thing though, the front desk employee answering phones didn’t mention phone trouble. However, it was an improvement till next time.

I worked with Stuart and he was AMAZING! He kept in contact with me throughout the whole process and even after. He found the perfect car for me with all the features that I wanted and I couldn’t be happier

Great car buying experience. Stuart was a big help and very kind. Ill definitely stop by next time Im in the market for a vehicle.

Such a great experience throughout the entire process,.... I drove away from 2 local Buick GMC dealerships near me, and drove over 100 miles to Ben Mynatt Buick GMC and we are glad we did. All the staff we met were so personable and professional. Stuart Rayle was so polite, professional, and knowledgeable in showing us the vehicle we were interested in, never felt pressured, and he was so patient and answered all our questions. After the test drive Stuart brought us a cold bottle of water on a hot day and allowed my wife and I to sit alone in the vehicle to discuss what we thought. Once we agreed on the price, the remaining process was so quick and painless as the staff we dealt with were so polite and professional and made the process so easy. Thanks to the Ben Mynatt Buick GMC staff for staying after hours and going above and beyond delivering the vehicle we wanted!

We bought from here 7 years ago and that’s why we came back. Dion was so personable and we enjoyed working with him. Tony Stewart helped also and he was as great as he was 7 years ago! Both very friendly and welcoming. My son is going there today to buy again also!

This was the quickest car buying experience I ever had. Dion was my sales person and he was so awesome. Everyone was very friendly and nice . I highly recommend this dealership.

Great experience! Helped with every question/concern I had. Made the whole process of buying a car easy and comfortable. Helped me find exactly what I was looking for and left me with a smile on my face. Definitely refer you to visit and let this great team help find what you want/need !

Drove up on the Lot and was happily welcomed as soon as I walk across the parking lot. Josh our salesman helped us in all the questions we asked. He found us a deal we could walk away from. Didnt feel pressured to buy. They worked with us and our budget, being a mom of 4. I drove away with my 1sr ever brand new car. Thanks again for all the help and support. I walked away with making a new friend and a 2021 Midnight black Chevrolet Equinox.

Our salesman Julian London was a pleasure to work with. He was very attentive to our needs and did not waste our time. Julian was on point and got us in and out quickly. It was an amazing experience.

Im almost 70 years old and this was, without doubt, the best car buying experience I have ever had. Got the car I wanted at the price I wanted. Julian was there every step of the way. I will definitely be a repeat customer when the time comes.

Jessica was wonderful to work with! She was very professional, prompt, gave updates when needed, and was VERY knowledgeable about the GMC 3500 Denali Crew Cab we purchased. Chris was a pleasure as well! worked with us to make sure we were satisfied with the truck and the deal. Pete, Tony, and also the CEO were all so great. They were patient and easy to work with. We traveled two hours from home to make this purchase just because of the company customer service. I have a dealership in my home town of Roxboro and wouldnt go to them to buy a car even if it meant I had to get to work on a horse. Thanks Ben Mynatt GMC for your great customer service.

Had a great experience here! We were not pressured to buy. Tony Stewart was great about showing us our options, giving us space to decide and working with us on getting the best deal. I will buy from here again!

My experience with Ben Mynatt Buick was one of the best I’ve ever had. Buying a new car is not always easy, but this was the exception.Doug Dreyer is a pleasant, friendly professional. There was never any of the typical pressure sometimes experienced when purchasing a car.Upon delivery he spent over an hour going through all “the bells n whistles” explaining all the features until both I and my wife understood all of the new electronics on our new Envision Essence.The next day he asked how we were liking the new Buick so far and if we had any questions.We both are very pleased with our new Buick and would definitely recommend this dealership and Doug Dreyer.

They efficient in getting my vehicle fixed and they also provide coupons to save you money if its applicable to the service that they provide. The customer service is really good and the employees are very nice.

Got to leave a great review for my man Toby Stewart at Ben Mynatt he was great. Looked after me every step of the way.

The customer service at the dealership is poor. We had to call three times to get an update over a day and a half regarding the car. Once we were told the car was ready, we arrived and waited 15 minutes to first get the attention of a service agent who then took 5 more minutes to finalize the paperwork after she forgot our name and asked us again if she could help us (she said Oh that’s right. I forgot!). There was no explanation of the bill nor a reason why there was a quarter of a tank less of gas than when we took the car! We will never use this dealership again.

Very friendly, knowledgeable staff! Great to work with and if we decide to purchase again we will difinitely use them. The two hour drive was worth it. We Love our new Yukon XL!!

Bought a Buick Encore 8 months ago from Ben Mynatt. The car has been serviced by them 5 times since purchasing, each time stating the issue had been fixed. It was not. Eventually ended up having the entire transmission rebuilt. When inquired about receiving a new one vs rebuilt was told due to COVID, and short staffing it would take too long to receive one. You would think that with this many service calls with a new purchase, the service manager or someone would have apologized and tried to make this right. Unfortunately they have not. This was my first Buick purchase and will be my last! I now have a car that has a rebuilt transmission, is less than 8 months old, and I am scared to drive.Update: Still waiting for someone to reach out. It has been over two weeks and no phone call from Mr. Glover.

My first time there I had a very welcoming reception. Chris is really perfessional in his job. I like how honest and forth coming he is. What I like the most was he took care of the issue first then presented the other issue afterward. Very strong advisor hes a keeper. Thank you for time chris

I really enjoyed the buying process. Stuart was outstanding, and treated me like family. I highly recommend buying your car here. The staff takes alot of time explaining the workings of your new car purchase. A family owned business, who has a outstanding service department and stands behind there cars. I was very impressed. Archie Tucker Salisbury, North Carolina

From out of state. Stopped in for oil change. Staff was quick and courteous. Was able to enjoy the rest of our vacation.

I had a appointment for a oil change and within 20 minutes I was getting ready to leave. Very quick service.

I arrived at 1:45pm for a 2:00pm appt.I requested an oil change and tire rotation. I asked that tires be examined as I was feeling some bumping at low speed.After 2 hrs the service advisor suggested balancing tires to address the bumping.At 4:55 the service advisor suggested that rear brakes needed replacing and that I would need to schedule that brake service. She said she would provide an estimate of the brake work when she checked me out.At 5:00 I left the waiting room to checkout. Service advisor advised me that 3 of the 4 tires were round but that did not pose a safety threat. When I asked what round meant she could not explain. So i asked to speak to the service tech who did the work. The young man could not articulate what round meant but he said I did the best I could to balance the tires.This service experience was awful. It took 3hours and 15 min to complete an oil change and tire rotation and balance.I felt as though I was being rushed out the door because it was now 5:00 .The service advisor never gave me the brake work estimate and I did not receive the results of the multipoint inspection. I was charged for the rotation which service advisor credited since I purchased the tires from Ben Mynatt.The next day I called to speak with the service manager. I left a number for him/her to call me back but I never received a call.I am very disappointed with the Ben Mynatt service dept.If I could post zero stars, I would have done so.

I was traveling in NC and had an issue with my AC not working properly on my 2021 GMC Sierra. I took it to Ben Mynatt GMC without an appointment a 3PM. Chris C came out diagnosed the issue with a sensor in the passenger side mirror that had been knocked off the day before. Before I got to my hotel she had call me, told me the issue, and had a solution. By 9AM the next morning it was fixed. They brought in a technician early so the could complete the repair and allow me to be back on the road in comfort. Thanks to all the team at Ben Mynatt GMC

My experience was wonderful, I wasnt there long and everyone was very nice.

Nothing but great things to say! The service department fixed 2 issues I had that Randy Marions service guys could not which led to more issues! Would highly recommend!!

Fantastic work, I mean it! They really worked hard to make sure that we were taken care of and back on the road in no time! Thanks a bunch! Jkc

They was fast, very personable, and I will be back to purchase my next vehicle in the future

Whereas Im pleased with my service, Im not so much with the billing. I was given a price list from a printout from you only to be marked up on the back end. Not a good look, bad business. Honor what you put out.🤔😪

I have a 2020 Chevy Traverse brand new truck Im the only owner not even 25k miles on the truck my truck was perfectly fine I come in for a simple oil change when I get back in my truck now the car all of a sudden telling me on the dash to service parking brake assist when I have never seen the warning before nor have I had any type of problems

Great service at the dealership. Would have loved to actually had the car ready on the day we agreed to come purchase the vehicle, but everyone we interacted with at the dealership was friendly, professional, and helpful.

My experience at the dealership was great, the best experience I have had with any car dealership. Tony was very helpful and added no pressure. He listened to what I wanted and was more concerned about me getting what I wanted within my budget than with lust making another sale.

Manager and all team members were great to work with. Total buying experience was best I’ve ever had in 30yrs of buying cars. Would highly recommend Chris and his team to anyone.

Stuart was very knowledgeable, kind, and respected my wishes not to get the runaround. He got straight to the point. We filled out paperwork and before long I was driving away in a 2021 GMC Sierra 1500 AT4. Very good experience.

Amazing customer service!! The staff at Ben Mynatt Buick GMC made my car purchase a simple, friendly, and positive experience! The service they provided was worth the trip to their dealership!

Fast and speedy service, and clean and spacious waiting area.

Replaced and painted rear bumper 2018 Subaru. Subaru of Concord recommended them. All-in-all it was a great experience. The woman in the office Crystal was great. Price on par. Timing great. Service was great. Will come back to this body shop.

I called to make a routine service appointment and was told there was no availability for a week. I had procrastinated on my oil change/tire rotation but accepted the consequences. I stood in the service bay area feeling invisible until a woman finally asked me if I had been helped. My vehicle sat in the lot for 30 min before it was taken in for service. After 38 more minutes my car had been serviced. I noticed my tire rotation had not been completed and when I questioned why, I was told someone forgot to put it on the service request. If I wanted it done, Id have to wait another 30 minutes. Thats when I stated my vehicle had sat for 30 minutes before anyone attended to it. Yeah, she said, We were busy. Seriously! Thats why I had an appointment! Obviously Im no expert in vehicle maintenance but someone please explain if its possible to do an oil change, check all fluid levels, air pressure in my tires, and perform a 27 multi point inspection on a vehicle in 38 minutes? Ben Mynatt Nascar Division possibly?

I recently visited Ben Mynatt in search of a truck to replace an existing work vehicle that no longer worked for me. I rated my visit 4 stars for 2 reasons. 1)I walked their entire lot before I was engaged by a single sales person. 2) The first sales person that engaged me made little effort to help when it appeared that they didn’t have anything in my stated price point, letting me walk out with no resistance or effort. Thankfully my visit didn’t end there. Another salesperson engaged me as I was about to leave the lot, took a genuine interest, and got his manager to engage in a serious effort to make a deal happen. If not for Dion and Chris I would have left disappointed but instead we hammered out a deal, got the paperwork started, and wrapped it up quickly the next morning. The process couldn’t have been much smoother or more painless. So glad I gave them a second chance.

Down to earth group of folks. Julian London wouldnt let me leave until we come to a deal. Kevin Smith is an absolute pleasure to work with as a GM.

Julian was very patient, kind, and professional especially with us being out of state. We really love our car and he paid attention to our concerns and wants. Thanks to him and the entire team for making this purchase possible 🤩🤩🤩😍😍

My blind spot warning system on brand new 21 Yukon XL was nonfunctional upon delivery 800 miles away. I was told my Chris Young multiple times that an associate would contact me as he was sure it was just a setting. So far, 3 business days have passed and Ive received no call and Chris Young is now ignoring my text messages asking for assistance. I will definitely dont recommend nor will I do business with Ben Mynatt again if this is the way they treat customers after they have your money.

They ARE HORRIBLE. TRIED CHARGING ME 500 FOR PARTS I NEVER SGREED TO.

My experience here was amazing Julian was very friendly he listened that what I was saying and he allowed me to pick my car most places put you in a car... the finance team was amazing... from start to finish was great.... I really recommend everyone to go here they will definitely take care of you

Doug was wonderful and helped us get the car of our dreams! Awesome place and very friendly staff.

Great service! Always helpful! Ken Mann is a great person to help you find your new vehicle or answer your questions!

Everyone was very friendly. The Luncoln MKC drives great!

Unorganized at drop off and even worse at pickup. Left 2021 Yukon there for first oil change and fix a recall. At the end of the day, vehicle wasnt completed and zero communication. When I picked it up, every service writer and employee were huddled around, talking with each other, no other customer in sight but I was told I had to wait until one girl gets off her phone to pick up my vehicle. The service writer that took my info in the morning said I wasnt her customer that I had to speak to someone else. Clearly the service writer was in over her head arguing with a customer on the phone and nobody would help her either.

BEST customer service that I have ever experienced at a dealership. Stuart Rayle was very knowledgably about the vehicles I was exploring. He was able to help find the perfect truck that fit everything and more that I was needing. The whole experience was like working with a trusted friend. Made me feel very comfortable throughout the whole process. While my son and I were waiting for financing to complete the paperwork, Mr. Rayle walked us around, introducing us to the sales staff there and educating us about the history of Ben Mynatt and his Daughter, Cindy. I loved hearing how Cindy Mynatt gives back to our community!Mr. Rayle also showed us where I will come for oil changes. And that means a lot that he took the time to explain that part to me. He has been very helpful even after the papers were all signed. Not once was he ever pushy. You will not go wrong choosing Ben Mynatt Buick GMC in Concord, NC, ask for Stuart Rayle!! Definitely deserving of the 5 star review! Thank you again Stuart Rayle for being so kind, courteous, knowledgeable, and fun dealing with!

This was the third Buick my family has purchased from Ben Mynatt of Concord in 20 years. Each time we have been met with professionalism and quality. I am sure we will be back.

I had new front brake pads put on by Richard. I can’t recommend this place for services enough. My car was in the bay and up off the ground with my tires off, new brakes on and tires back on in about 5 minutes. I was even able to get my NC State Inspection done there and that was very nice of them to do while I was already there. Richard needs a raise!

Made to feel completely comfortable from the front door to leaving

THE BEST MAN TO WORK WITH, JULIAN LONDON . He is very sincere and takes in to consideration every aspects that are essential to me as a customer. Julian is very patient and is 100% all in from start to finish.

Buying my new truck was the quickest and most enjoyable experience Ive ever had buying a vehicle. Everyone is so nice!

I purchased a GMC Sierra AT4 a few weeks ago and the experience was excellent. Doug Dreyer was a great help and very thorough in his knowledge of the vehicle and its accessories. I will definitely recommend Ben Mynatt Buick GMC to those I know who are looking for a vehicle.

We had an appointment to get oil change and other service. They were behind but said they could still do it. It would be hours. So we left and they said they would call when done. They never called us. We ended up calling them. We were leaving out of town that day so was really annoyed that they didnt call us. If we had waited longer we probably wouldve had to wait the next day!

Rashard has been very respon responsive and helpful. Sale was handled quickly and efficiently.

I had a great experience. Tony Stewart took his time searching for what I wanted. He always kept me in the loop. Everyone was very nice and friendly. I would recommend this dealership to everyone.

Ordered truck back in October. Arrived in March. But the said it should be there by December and never gave exact time frame. Lesson learned not to order from here. Traded old truck back in November believing Kevin would take care of me once truck arrived. Never can trust them unless you have exact stated amount you agree upon. I told him a price and showed what the other dealer would do on price. He said he could match them but that was a lie.

Came in for a problem with my power running boards. Told it needed to be replaced and was under warranty. Tried to make an appointment but was told couldn’t until the part was there. Was called the next morning saying part was there and scheduled the appointment. Dropped the truck off. Received a call about an hour later stating the part was damaged and a new one was needed. Was told it would take all day to get the part and have it repaired. Around 2:00pm received another call letting me know my truck was ready. Service writer said they were able to get a special delivery on the part and the service tech started on it immediately. Excellent customer service.

Logan Garcia always provides the best service, is polite and professional. Great employee!

Fast customer service with accurate service recommendations.

Doug was very experienced and knowledgeable. One of the better buying experiences I’ve ever had..

This was by far the best car buying experience that I have ever had! Thank you Tony Stewart and the entire Ben Mynatt staff for your excellent customer service and professionalism.

Great experience! Easy buying, quick and diligent! Stuart, Richard and Pete were awesome!

I had an amazing experience as this was my 4th SUV in a row that I purchased from Ben Mynatt Buick GMC, in which I pass other GMC dealerships to get to. My sales representative Tony Stewart is what keeps bringing me back with his great customer service and attention to detail. Thank you Tony!

From the way Stuart Rayle looked for the car I wanted to the signing with Pete Barnhardt my new car purchase was seamless. Stuart located the car I wanted in Georgia and sent someone to get it for me. I love my new car snd I got a great deal at Ben Mynatt Buick!

They made it easy for us to get what we needed when we needed it.

Worked directly with Chris (sales manager) and he made the process very easy. No sales games!

Had a great experience purchasing a 2021 Sierra truck. Doug Dreyer was my salesman. Very straight shooter and represented me in a 1st Class manner. Though the process had a bump or two during the process, Doug took charge and keep me in the loop. I will say that my new GMC Sierra truck has gone beyond my expectations. Ben Mynatt and GM team has a very happy customer.

No stress car buy with good people. Will buy from them again.

I’ve had two services performed here. First a water pump . These “technicians actually forgot to re mount my TCM and left it laying on my block . I overlooked it and brought it back with no compensation of any sorts . Second service I brought the truck in with a coolant loss issue. These guys sold me a radiator cap and called it a repair....: the following week I overheated and steamed out in Atlanta Ga. thanks guys.... great diagnosis..... very lazy and not trustworthy to make an actual repair complete. So if you need you vehicle I definitely can’t recommend these guys to make a repair. You guys lost a commercial and retail customer for life

Went into for service on my 2015 Buick Regal, but found out the water damage due to leaks was severe and fixing it was outside of their abilities and a specialist was needed. Defeated I went home only to receive a call that the GM wanted me back in. They appraised my vehicle and made a trade in offer that was beyond what my car could possibly be valued at with the water damage and leaks. Ended up driving away in a 2021 Envision. Thank you Tony Stewart and Chris for being so gracious and working so hard to make sure I was in a Buick I love. Loyalty matters at Buick and they proved keeping me was important to them. Beyond blessed!

I made a 1pm appointment for a tire rotation and an inspection and also to check why one tire was losing air slowly. My grandson took my car to this appointment.They informed my grandson that the tire needed to be replaced so they just rotated tires and inspected but instead of setting all 4 tires to air monitoring system they set only 3 tires - this took 2 HOURS in their service department. I had an issue with service department with a tire rotation 6 month ago where they rotated tires but never checked inflation psi ... but I thought I would give them another chance . I will no longer go back for any reason now.

The entire process was smooth and Stuart is very professional

Our salesman approached the situation intent on discovering and filling my needs for a vehicle. His straightforward way of communicating what was available to meet my needs was very reassuring. i felt no pressure to consider anything except what I wanted and needed. I would seek out the help of Stuart Rayle to assist me with any future need and have already recommended him to a family member. Everyone at the dealership we interacted with was professional and efficient. The tour of the shop and introduction to people working there makes me feel comfortable going to the dealer ship for maintenance or need with a issue. Stuart took what I considered an exceptional amount of time helping me get familiar with my car which had features I had never used before. Being new to the Concord area I feel fortunate to have found and dealt with the Ben Mynatt dealership and Stuart Rayle.

Even though I had made an appointment and arrived on time, it still took an hour and a half for an oil change and new wiper blades. I was in a hurry to get back to work and did not check my bill until later, when I realized I had been charged twice for the wiper blades. I called the service department and left a message for the service rep (A.P.), but she still has not called me back and it has been over 24 hours. I have not been pleased with the service department for the past couple of years, since a couple of key people left.

Had to have a part ordered Not notified when the part came in. Had to call and check about everything. Usually I was notified when something came in and wanted to know when was a good time to have the part installed, not this time. Have been coming here for all my work on my 2010 Terrain and this was the first time the service was sub par. Also was there for 6 hours between the diagnostic and putting the part on. Starting to think about the purchase of a new Terrain. After this may have to think about another dealership.

Stuart is very friendly, knowledgeable and patient. He made my car buying experience a very pleasant one!

Amazing service from day one until I got my car! I drove 3 hours to get my vehicle from here and it was top notch service!

I drive up with issue and leave in courtesy car. Very simple and minimum interruption with my days life. Thanks for the help

Jerry Summers is top notch and represents the GM brand very well. Thanks to him, we continue to be customers at Ben Mynatt.

Here is a list, (a lack) of services that you may experience when dealing with Ben Mynett GMC.1) They rarely will return your call when calling the service department2) After telling the service people you bought the extended warranty. They will still try to charge you for parts and labor.3) When they write an IOU (when buying a new car), they may not fulfill their obligation.4) The service department struggles to service issues that pop up. In my case they eventually told me it was “normal” (a year later).5) It seems they fix your vehicle just enough to where you can’t return it or use the lemon law. Then they nickel and dime you every time you bring it in.6) Even after escalating the issues with top management, nothing happens. As if it is part of their strategy.Good luck, if you do decide to use this company. You will need it!

I called Ben Mynatt to schedule a state inspection and was able to get in on the day of. This was great because I didnt need to wait for a few days. The inspection was speedy and Chris provided excellent Customer Service. Thanks to the technician that serviced my car and another thanks to Chris for always making me feel comfortable. Shes a value add to Ben Mynatt. Plus she remembered me from the last time which was awesome. Thanks! Gio

Absolutely the worst truck service experience! I took my truck to vacuum and refill the AC unit the week before and had no issues until 4 days after and started to blow warm air so I called for another appointment this Tuesday morning.Dropped off my truck at 7:30 am for an 9:30 am appointment. AC diagnose service. Called around 11 am, they said truck was in the shop but to call again at lunchtime to see if they have done with the diagnostic service. Called several around lunchtime, nobody answered, left a couple voicemails, decided to go and picked it up around 2:15 pm because is my work truck and needed it for the afternoon. When I got there they said that a couple workers called out sick but they never let me know. Definitely not coming back again, wasted almost a full day and didn’t even put a finger on it.

Took vehicle in because of problem with gear shift assembly. They diagnosed it quickly and installed a new gear shift assembly. Very pleased with the service.

Ben Mynatts service department really upset me this week. The phone is never answered when called, if you would like to get a hold of them each time you have a question, you need to drive down just because like mentioned, the phone is unattended. My truck was given back to me with half the tank when I turned it in with a full tank. I waited an hour for my truck to be given back after it was done being serviced because the manager had the keys. I also noticed them using it down the street by one of the techs. Very very unprofessional

I brought my car in for service and was satisfied with that experience. However, before leaving the dealership parking lot, my car had to be jump started. Immediately, I needed to return my car to the dealership because a battery issue, even though I had replaced the battery not that long ago and experience no battery issues prior to the car being serviced. I left 3 voicemails for my service rep in a week, and none of my calls were returned. I was very disappointed after receiving service, the first thing I needed to do was get my car re-serviced. I felt like my service rep had no concern for customer service while dealing with my situation.

Had to have some warranty work performed on my new GMC. The Service Advisor, Kristofer, and his team were very professional and did a great Job correcting the problem even though I purchased the vehicle at another dealership due to availability issues.

The salesman Doug did amazing job with all my new trucks need.