Had my car worked on late last year after a hit and run. Several promised return dates passed before I finally got my car back. A little over seven months after the work was done, I’ve noticed that paint on the side of the car that was repaired had faded to a dull finish, quite different from the gloss on the rest of the vehicle. Also should be noted that when I got my car back, the interior was absolutely covered in polishing compound which is still present in some areas and has taken months to clean up.

When my vehicle recently needed some serious work, I was dismayed by the price quoted me by the dealership; moreover, they wanted me to wait up to ten days before they could schedule an appointment. Some good people recommended I sit tight and check out 925 Collision Repair, and Im glad I did! The folks at 925 Collision Repair did an excellent job for a third of the price my dealer wanted, and they did it fast: 925 Collision Repair got the needed parts the *next day*, worked on my vehicle over the weekend, and it was ready to roll on Monday! The replacement and body work were impeccable, the paint perfectly matched, and came with a promise to correct anything that might be somehow unsatisfactory. Unsatisfactory? How could anything this good be unsatisfactory? 925 Collision Repair is family owned and operated by knowledgeable, experienced and friendly people who have been in this business some time (although at the Concord location for only a couple of months). The owners and staff are courteous, good listeners, and can size-up your needs as fast as you please or, if you arent in a hurry and they arent too busy, they may chat with you and get to know you as you also become acquainted with them. There is no false veneer here: great honest people, first rate work, competitive pricing, and lightning-fast turnaround. Check out 925 Collision Repair. I think youll be glad you did!

WARNING! Avoid this place at all costs!!This place does not only provide extremely slow and mediocre work, they also have terrible customer service. This business is runned by individuals who are clearly not qualified to properly run and manage a good business. No business ethics, no communication skills, just terrible customer service overall. I know this becauseI am a Business student, not just a uninformed customer. TAKE YOUR VEHICLE ELSEWHERE

A very bad experience!!!Last time we took our car to this location, the rear light was not properly installed. They did not accept the issue from previous repair. We had to pay $160 out of our pocket.For the current repair also, they told they will charge $100. When repair was done they were asking for $250. A tire cap worth of $50 in Toyota, they sell for $90? Kidding me? We said we do not want it. It was a hassle and day to day follow up for the last 2-3 weeks, until we got $90 back. Will never take my car there again.

Beautiful job repairing my car. Years later still looks great thank you!

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