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Fair Repair Auto Care
2855 Armentrout Dr, Concord, NC 28025, United States
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Fair Repair Auto Care
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Em
Review №1

Howard and his team are honest and a great help. Always professional and make a point to accommodate. Fair prices. Don’t rip you off.

Pa
Review №2

They hard very great Customer service! I loved the energy when talking to the employees and the owner. The lobby setup was great also with all the decoration and snacks! I recommend coming here to get your car worked on or just to get the simplest thing like a state inspection. You guys are amazing!!!!

Sc
Review №3

Howard and his staff are more than accommodating. We have been helped by them several times and I always recommend them when people ask. They are just like the name says. Fair. When they are done with you I believe both sides are happy. They take pride in satisfying the customer and warranty their work.

Re
Review №4

Fair is a big plus for this place. The owner he is so nice and very responsible. Everyone that works there that we spoke to were very nice. Called and got a appointment to come in same day. If you need work done at a fair price this is the place to come. Most definitely will be going back when anything else is needed.

Je
Review №5

These guys were my guardian angel this week. I was traveling and my car started having issues and they let me come in close to closing and even repaired the issue at the same time. Truly kind and great work too! Highly recommend!!

An
Review №6

I hear all the time how American products and services are not up to par so to deal with a company like Fair Repair is so refreshing. Ive been going to them since they opened and I have not had a bad experience, The owner is conscientious, meticulous and kind. I will not use any other garage. Thank you Howard.

He
Review №7

HONEST sand EFFICIENT. Howard and team are the best! I had to take two cars in on the same day recently. They fixed them within hours, provided a full breakdown and showed me the old and burnt out part. They have also recently been very supportive of an issue we are going through with another car at another shop. I just can’t say thank you enough. We will never take our cars anywhere else!!! From a single Mom and her daughter, thank you for being honest and respectful!

UR
Review №8

The radiator hose blew up inside my trucks engine bay in the most inopportune time. I checked out Fair Repair and they came through with flying colors! They were able to fix my issue and get me back on the road. Great and friendly service, knowledgeable, and fair pricing (no pun intended). Highly recommend and will be a repeat customer for any/all of my trucks maintenance needs!

ra
Review №9

We are seniors on a fixed income and new to the area and fair auto care helped us in every way possible, after speaking with them on the phone we knew right away they were honest people-they are our go to auto mechanics--you will not find more qualified or nice people in industry--thank you again howard and staff for your kind and fantastic work-stay safe and may GOD continue to bless you all--the cardillos

Sa
Review №10

I recently purchased a car and wanted an unbiased opinion to see if it was in good shape. I decided to go here because of the good reviews and Im happy I did. They were able to get me in that day and when I got there, they were on time. The owner was extremely nice and very knowledgeable. I mentioned I didnt know much about cars (as Im sure he could tell when my eyes would glaze over) so he broke everything down and explained it to me without making me feel dumb. Simply just educating someone else. Ill definitely be back for future car services.

Ka
Review №11

Ever since I met Howard at Fair repair I have always been treated like family! They take care of me and my cars the right way, never not leaving happy 😊

me
Review №12

A friend pointed me to Fair Repair Auto Care about two years ago, and I will never go elsewhere for my mechanical needs! They go well beyond what is required of them, and they treat their customers like family! They do great work in an expedient manner, with great customer service. You will not regret choosing Fair Repair Auto Care.

Ry
Review №13

Harold and the receptionist are wonderful ppl. Harold will have your car ready when he says he will,and not a min late. Harold knows his stuff. He will also work with,and make you happy so that you will return. He took care of me every time my car gave me a problem. Great guy

Vi
Review №14

Im glad I can tell people about this place. Honestly, I went somewhere else first and got quoted over $500. I took my car to Howard (saw me as soon as i got there with no appointment) here at Fair Repair and he quoted me half of that. He was honest about what my car needed (not what he wanted to sell me) so i can definitely appreciate the honesty. He always stayed in contact when i had questions afterwards. Unfortunately, the part i got replaced failed (because of the part, not the repair) but Howard and his guys towed my car for me, replaced the failed part, and did extra work to make it all match up and beautiful. When my car left his shop, it felt newer than when i got it. This business is the definition of family feels with professional work. Very kid friendly environment. Im getting my oil changes here from now on, too. Plus the waiting room has snacks and drinks. Thanks you guys!

Br
Review №15

Took them 3 days to fix my cars AC. They started with a quote of $200-$300, then went to $500-600, then $700-$800, then it jumped to $2000. When we stated that we didnt have that kind of money, they said they would help us out and drop the price to $1200. Finally they called and said the vehicle was ready, but when we arrived they still werent done, so theres was a small wait. When they were done they left a lot of filthy, greasy fingerprints all over our vehicle. They didnt have the decency to clean up after themselves. The $1200 quote turned out to be $1373.00 in the end. I guess if you live in NC its a good shop for return customers, but if youre from outta town, avoid this place at all cost. Horrible experience.

RA
Review №16

These folks are the best of the best. They gave it 100% on my car when we all knew it was shot.Very professional and they actually care about their customers. I will recommend them to anyone in the area, and if I ever have mechanical issues Im going here, even if its out of the way. 👍🏻

Tr
Review №17

Howard is the best! I needed some work done for a car that had been used and neglected. He looked at the car told me what was needed gave me options. I love the fact that his shop is close by which makes it very convenient. Thanks Howard to you and your team!

Ri
Review №18

Howard and the Staff at Fair Repair are Top Notch. You can rely on them to ensure your vehicle is properly repaired with Full Confidence.

Sa
Review №19

Very professional and great customer service. Definitely the right name because totally felt it was a reasonable price.Great experience and now have AC again!

ca
Review №20

- 100 starsGot charged 384 for a brake job and a air filter to be changed that never happened, my brakes were squeaky and my air conditioner came back smelling musty .Then I had to wait 45 minutes in the office, because the boss refused to change the paper in the credit card machine. If you’re a woman do not go here I was flirted with, and made very uncomfortable they will overcharge you and not do any work on your car do not go here!!!!

Da
Review №21

Howards the best! Hes always honest and will give you the best deal possible. Hes someone you can trust.

Je
Review №22

Howard and his team definitely consider the customer #1. They do not charge for labor that was not performed, and their hourly rate is comparable to other repair shops in the area. They will explain your repair in detail until you are satisfied that you understand what service they are performing. Would strongly recommend this fine shop to anyone looking for repair or service. Bill C

Pe
Review №23

Very friendly and great service I will go back for all my auto needs

Si
Review №24

Howard will tell you up front what to expect about the cost and the problem you are experiancing. Took my car in with no air, and left having to turn the air off before I reached the end of the road. Awesome job!

Li
Review №25

Howard is always true to his quotes, honors and is very proud of his work. Fees are very reasonable and he doesnt try to sell you a service that is not needed.

La
Review №26

I accidentally put unleaded fuel into a diesel vehicle. Howard agreed with me I needed to tow it to them to clear all that fuel from the vehicle and replace it with diesel. The did that quickly to rescue me from my stupid action. Thanks for the good advice and quick resolution.

Li
Review №27

Howard and his team has been great! I found them about a year ago and have always had great service so when my car broke down last weekend I had it towed straight to fair care. One repair was fixed but there was another issue later. Howard picked up the car from my house, fixed it the same day, and washed my car! Im so grateful! Such nice people and trustworthy auto technicians!

Ka
Review №28

I had a flat tire on my car and was worried about how to get it replaced. My husband visited Fair Repair and ordered the tire. We were trying to work out how to get my car to the shop to have the tire put on, but Howard said that he could stop by our house and put it on for us (he lives near us). I was so surprised that he would do that! I recommend stopping by if you have any car trouble.

cl
Review №29

Howard and team are awesome. My 1988 truck had not run in 14 years. Howard and his team fixed my truck fast and at a reasonable price. I plan to keep them all future vehicle maintenance needs.

Ad
Review №30

I brought my Silverado to F.R.A.C. for the first time for a front main seal replacement as well as valve cover gaskets. Howard and his Team diagnosed these issues quickly & they were flexible with my schedule. My truck was finished a day early & exactly on estimate! I think Ive found my new auto shop!

Jo
Review №31

Howard and his team are awesome! They are highly trusted. I wouldn’t take my car anywhere else

Ye
Review №32

Hard to find good reliable mechanics and Howard and his crew are by far the best to find been using them for a while. But this time with the shop having client cars being worked on, he took care of us on an emergency situation FAST, SAFE and went ABOVE and BEYOND out of his way to get us safely back on the road with our much needed vehicle. All without hesitating and fully explained every process needed without breaking us financially!!! Gods blessings, keep up the good work!!!

Ja
Review №33

Howard and his team are courteous and professional. They care about their customers and will make sure you are satisfied. A great find!

Da
Review №34

Great service great price great people and fair couldnt ask for more

Le
Review №35

I took my car in after a bad experience with a quick oil change place. After leaving the oil change place I noticed a bad odor coming through my vents and oil leaking in my garage. I took it back and they stated they tightened the caps. Upon getting home again I noticed something hanging from underneath my car that was scraping the ground. I called Howard at Fair Repair Auto Care and he quickly got me in and taken care of. He was very professional, honest, and trustworthy. Ill never use anyone else for my car repairs from now on!

Br
Review №36

I have 5 vehicles between me, my wife and kids. I take them all to Fair Repair from minor to major repairs. Quality for service for budget friendly prices.

Vi
Review №37

Wonderful place to trust with any mechanical needs. Went to them a while back and was a phenomenal experience. Van broke recently and didnt even have to second think. We knew we were taking it here. Nice to have somewhere you can trust! Highly recommend (:

Ch
Review №38

These guys are awesome. We had battery van issues. In and out in less than 5 minutes, professional services and back on the road...

bi
Review №39

Howard and staff are greatest thank you guys for really taking care of my son jeep at a last moments notice.

Re
Review №40

I am truly BLESSED beyond measure how hard Fair Repair Auto Care worked to get my van up and running again. OUTSTANDING customer service with genuine care for customers and the services they provide. Big THANK YOU to Howard Tiller and Keith who diligently and tirelessly worked on my van. It was no small feat for sure! They provided updates and pictures of progress and communicated any problems they encountered promptly.So THANKFUL and BLESSED for the work they did on my van. I will NEVER go anywhere else for any vehicle repair or other auto services required. THANK YOU HOWARD AND KEITH at Fair Repair Auto Care!! You are the BEST!! Feel certain and assured they will take care of you and ALL of your vehicle needs. God bless!! (They didnt have 10 stars or I wouldve chosen 10 stars!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Now they do.)

De
Review №41

Almost cost my husband $3000 in something I don’t need. nothing but scammers if you want your work half done then give them a call

ki
Review №42

This place is awesome! Always willing to help you with your car troubles 👍🏼

Cl
Review №43

Honest mechanics. Great people! Highly recommend.

Je
Review №44

This is the only place I will take my vehicle. They are great! The service is excellent. They are really the best. I know that they will give me an honest assessment of what needs to be done and when it needs done. The prices are great! They really do treat you like family. It is nice to know that there are honest, genuine people who really do care about their customers. Thanks to all at Fair Repair who show how much they care!

Br
Review №45

Great service great people to deal with I wouldnt take my vehicle anywhere else you need to give them a try their really really good and they are fair like the name says Brian Matheny

DJ
Review №46

I have brought my family vehicles here for over 2 years and they have always provided honest, quality service. They are all extremely friendly and knowledgeable. I highly recommend Fair Repair to anyone in need of auto care.

Al
Review №47

They were clear and honest. The dealer quoted me $1000 dollars for a repair and I knew that was high so I checked with fair Repair and their quote was almost half that price. That says it all for me. And they did it with one day turnaround where the dealer was going to take a week. Im definitely going back to them from now on.

ro
Review №48

Howard and the guys are awesome. Business is family friendly.

To
Review №49

I just wanted to give an review. I havent had any work done on my car at this location, but just wanted to shed some light on how the Owner was very polite and professional as I was speaking with him on the phone he was not quick to get me off of the phone or just say bring your car in. He gave me options before bringing it to them and I so much rhank you for the care and concern for you and you establishment I give you 5 stars⭐⭐⭐⭐⭐ and if I should have to bring it in my car for any issues I will definitely come to you.

An
Review №50

The pricing was great! And they work with you, extremely friendly and as soon as I walked in they we’re already greeting me, very welcoming. Well I’m no mechanic, but my baby is well taken care of here. Well definitely come back for any needs my car has.

Ch
Review №51

Great place to get your car fix. The owner was professional and honest .They did a damn good job on my car, and the young lady was nice and sweet..They know what to do and did a good job...keep up the good work.

Lo
Review №52

I took my truck there for brakes and they did a great job and the price was really fair. I recommend this shop for all vehicle repairs. They are trust worthy, honest and in most cases, same day service.

Jo
Review №53

Great service. I felt like they really cared. Good quality work.

Ki
Review №54

Great and honest Mechanic really nice people. I will take all my cars there also no one can beat their prices definitely. Thanks for everything Howard and his crew 😀👍🏻

Ta
Review №55

This is the best repair company I’ve ever experienced, been customers since 2019 and still receive fast and proficient service. Howard has a great team. Thank you all.

ti
Review №56

Fair Repair has always been fair with me. Very Honorable and the work they do is amazing, I will always take my car there because they are reasonable in price

Br
Review №57

The people were nice. They got me in and out quickly, but the reason they got a 3 is because there were SPIDERS everywhere in the waiting area. Some dead and some alive you couldnt really tell. They even had a dead cockroach. They need to for sure clean up their area.

Ja
Review №58

Great shop... I take mine and my wifes vehicles here for everything. Curteous service and great prices can not beat them!

Ch
Review №59

Excellent service. Friendly. The owner and team is very knowledgeable, they excel in customer satisfaction.

Ni
Review №60

This place does wonderful service! Took my vehicle in for a rear brake job and had another issue going that I wanted them to check. They really explained what work they were performing and how/what they did to fix the issue. I highly recommend this place!

Br
Review №61

Great shop great staff and very reasonably priced. Cheaper than the dealership!!

ch
Review №62

The service assessment was spot on and they got straight to the point. I had took my SUV to the dealership, and they told me that I needed to get my lower control arm replaced (adding in extra unnecessary expenses).It turned out to be only a brake pad issue (minor issue vs. major). That is why it is always good to get a second opinion.I saved over $300.00 at Fair Repair Auto Care :)

C
Review №63

Courteous, fast service. Just what we needed. Family run

Sh
Review №64

Upon my arrival the waiting room was very clean, plenty of seating and they offer free coffee. I was immediately greated by the owner Howard who was extremely professional and tended to my needs quickly. He asked me various questions about my vehicle trying to pinpoint the problem. The employees all had their uniforms on and his staff was very professional and friendly. To my surprise the shop was clean, organized and the restroom was very clean. Once Howard ran diagnostics on my vehicle he let me know the problem and the cost to repair. Fair Repair isnt out to price gouge the customer which is unheard of today. My overall experience at Fair Repair was exceptional and I would highly recommend this business to my family & friends.

Ho
Review №65

We have been bringing personal and fleet vehicles for a few years now to Rons. The staff is very knowledgeable, The pricing is fair and reasonable. They are a busy shop for a reason, which is why it takes a little more time than the bigger shop which just treats you like another number and rushes through the job instead of being thorough. Honesty is a hard thing to come by in this field but these guys are the real deal, man woman or child, ive seen all types of customers treated just as they treat me.

jo
Review №66

Glad there’s finally a shop in town i know i can for sure 100% count on for quality service each and every visit. Definitely recommend to anyone for anytime of service whether it be big or small!

Ri
Review №67

Great service from people who really care about quality work and dependable service.

Mi
Review №68

The employees at Fair Repair are courteous and eager to help you They do an excellent job repairing your car I don t take my car anywhere else

K
Review №69

Everyone who works here delivers top quality service. Thank you for delivering honest, fair, and quality customer service and technical expertise and work - after utilizing four other Auto Repair places prior to finding Fair Repair.

Lo
Review №70

I had an issue with a 96 camry leaking oil. Tried everything under the sun (YouTube, word of mouth, shade tree mechanics). Never fixed the issue. Decided to give Fair Repair a tryout as my family lives in Harrisburg.Fair Repair fixed the problem fast and their services were very reasonably priced. Waiting area was clean, restroom was sanitary, staff is 100% friendly and easy to talk with.I will be returning to Fair Repair Auto Care for all my future car repair needs.Thanks Fair Repair for everything.

Ke
Review №71

To notch staff fair prices

Ni
Review №72

Was great pace great people will be having all work done here

Ma
Review №73

Great service like always.

Vo
Review №74

I was a customer of Rons for about 5 years until they CHANGED OWNERSHIP and staff within the past year or so. Took my car in under the new management for a diagnostic on my check engine light. The problem was the gas cap needed to be replaced. These guys charged me $38 to tell me that I needed a new gas cap. I couldve had it diagnosed at Autozone for free but I thought it was something more serious. This is definitely not a good way to gain or keep existing customers. Will not be returning.

Al
Review №75

Will work with you and fix your car!

La
Review №76

Good people and such a blessing and great at what they do!!!

Ja
Review №77

Worst experience ever!! Wasted my time and money. Mechanics lied to my face and said anything to get me off the phone. Did Not Do Their Job Correctly. Took it to a family mechanic and he said they did not finish the job nor care to. Thats NC for you.

Ke
Review №78

Great place, Really looks after customers and easy to work with.

Be
Review №79

Honest priced and very helpful. Only complaint is the chairs, pretty uncomfortable

Do
Review №80

Very practical and knowledgeable service is found here. Ron diagnosed and fixed a rough idle problem with my 2004 Explorer which a local Ford Dealer had diagnosed as a cracked valve spring - only after paying for two diagnostics fees of $75.00 each - and their expert motor mechanic said it was so. Nope - It was the dynamic balance which had come apart. $350.00 at Rons instead of $1700 + at you know who.Ron also fixed a winny rear end on the Explorer which had two replacements under an extended warranty by a dealership. Problem identified, shimmed up incorrectly. Ron fixed it for under $200. No more noise.I can go on with fixes to my 97 F-150 which Ron has solved that other could not.Do not waste your money - Check Ron out first. It will be the least cost and best fit.

As
Review №81

Ive taken my car there several times Ron is friendly, honest, and good at what he does. I wouldnt trust anybody else with my car besides this shop.. I suggest his business to all of my friends

Te
Review №82

The guys really know what they are talking about. The prices are fair and the work is quality. They helped answer all my questions and got me back in my car in days.

B
Review №83

Fast service and very helpful

Ch
Review №84

My fiance brought her car into rons for repair. She was treated very rude by the staff for asking questions. After all she is a lady and does not know all they know about cars and repair etc. She let it go and when an estimate was called in to her is was $1200 and she had other estimates for $800 and $670 for the same work done. rons charged her $150 fee and she went and had the same work done by another mechanic (at a much bigger and nicer facility within 5 miles of rons) These people at rons are rude and will try to take advantage of you especially if your a woman. DONT GO TO RONS AUTO REPAIR!!!!

Je
Review №85

Quality work, great service & excellant prices

Ja
Review №86

Ive been going to this shop for years . I trust them to do the right thing and would recommend them to anyone!

Fr
Review №87

Excellent service from beginning to end!! Thanx again Lacey~

St
Review №88

Great place to get your car fixed

Di
Review №89

Quality work, outstanding customer service & great prices.......Im sold!!! Ill be returning to Rons for any further maintenance on my vehicle.

Ja
Review №90

I dropped off my jeep to have converta put in and they did right.....and reat manners

Ba
Review №91

Reasonably priced and great mechanics

Information
33 Photos
91 Comments
4.8 Rating
  • Address:2855 Armentrout Dr, Concord, NC 28025, United States
  • Site:http://fairrepairautocare.com/
  • Phone:+1 704-721-5440
Categories
  • Auto repair shop
  • Alternator supplier
  • Auto air conditioning service
  • Brake shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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