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Lux Garage Doors
2746 Vail Ave, Commerce, CA 90040, United States
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Lux Garage Doors

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Ri
Review №1

I searched and searched but could not find a unique garage door. My architect recommended Lux Garage Doors. I am so pleased with the service and price. IT IS BEYOND GORGEOUS AND SO DIFFERENT!

Ro
Review №2

All doors delivered are top quality. Satisfied with product.Better communication and labeling of doors would make my review 5 stars

Be
Review №3

Lux Garage Doors and Meital took care of us, and helped ensure we had a top notch door installed during these tough and crazy times! Very professional, and great customer service and communication. Highly recommended!

Ja
Review №4

Working with the Lux Team was outstanding. Purchased an 18 X 7 wood doors. Workmanship is outstanding, material quality solid and a perfect fit. I have to add, the workmanship of the 20 wooden shipping crate was very well built. My doors were greatly protected in their crate. Im on the East Coast and Lux is on the West Coast, shipping was important. Everything I asked, their team did with excellent!!!

Le
Review №5

The garage door is beautiful and service has been excellent. If we had any questions, personnel were prompt and very helpful. I highly recommend this company.

Gr
Review №6

The team at Lux did a a great job working with me to design the perfect garage door, including changing the spec. quickly after we later chose not to use glass. Before they started construction, their local install partner in the Bay Area visited my home and determined that my garage wasnt well-suited for a heavier wooden door, at which point Lux refunded my deposit immediately.

Jo
Review №7

The product is beautiful and exceeds my expectations for the price I paid.There was an issue with my original delivery and it took longer to receive the replacement parts than the original order but LUX did come through and the end result is better than expected.

Vi
Review №8

Beautiful doors, high quality craftsmanship, outstanding service, Eyal designed a perfect set of 3 doors, he was highly professional and very pleasant to deal with. He took charge of the entire process and ensured my full satisfaction till the doors installation was completed. Companies succeed for employees like him.There are not enough good words I can say about Eyal, his company can be proud of him.I highly recommend this company. I am very happy with the doors and the entire experience.

Je
Review №9

Update (3/09/21): I am updated my review from 1 star to 2 stars. Meital from the company reached out to me and got the delivery to me the second week of February. But not before I had to speak to two separate people at the delivery service. So at the end of the day, I got my garage door 16.5 weeks from when I ordered it, not 8 weeks originally promised. I have yet to install the door. I will update the review as appropriate after the installation on the quality of the door.ORIGINAL REVIEW (2/10/21):Bottom Line: If you have a project to get done on a schedule (like I do), then do not order from this company. Terrible communications, no accountability, and failure to follow-through.The long version: I ordered my doors in October 2020. I have still yet to get them, 4 months later in February 2021. For my project, time was of the essence, so I checked before I placed the order. They initially gave me an 8 week turnaround - standard.When I called 8 weeks later, because they had not contacted me to confirm delivery, I get a song and dance (from a customer rep type, not the sales rep I dealt with originally) that production time was doubled. But of course, they didnt tell me until I contacted them first, and after I had already waited 8 weeks for the doors.Its now 8 weeks weeks since then, or 16 weeks after the order - and still no door! Just spoke to the haul company, and they tell me that this wont be delivered for another week as they just got it from the factory themselves yesterday. So yet another delivery window missed by at least two more weeks. Bottom Line: If you have a project to deliver on a schedule (like I do), then do not order from this company.

As
Review №10

Door is beautiful. Well made and comes with a great warranty. Very happy with the finished product!

Al
Review №11

This is the garage door company you should go with! They are super professional, have the highest integrity and provide top notch customer service. Meital is the best and you are lucky if you have the chance to work with her. She goes up and beyond to make sure you have the best product and deal.

Ma
Review №12

Lux Garage Doors worked with us to order the perfect door especially during these difficult times. Meital was very helpful and went beyond to meet our needs. The door is perfect for our Farmer’s Stand!

Ro
Review №13

Very good quality doors and easy to install.Definitely recommend and will be use in other projects.

Ch
Review №14

I just received my garage door. It is so beautiful! Thank you so much Brian for your amazing customer service. You really made this process so easy and pleasant for us!

Gr
Review №15

We recently completed a project with Lux. But because of covid, The dropship delivery became complicated, May stayed on the factory and went well beyond normal service. She handled all logistics and got it all worked out. I look forward to working with them again.

Ja
Review №16

Lux garage doors doesn’t only consist of high quality garage doors but also has a great team that results in amazing customer service. For any contractor or owner builder looking to put a garage door in there project, give lux garage doors an opportunity. Very happy with the product and more so the custom service. They can get ahold via phone any time and work with you to make sure every thing runs smoothing and that you are getting the garage door you are hopping for. Thank you lux garage doors!Jakob gontermanGonterman construction

Information
100 Photos
16 Comments
5 Rating
  • Address:2746 Vail Ave, Commerce, CA 90040, United States
  • Site:https://luxgaragedoors.com/
  • Phone:+1 844-999-2626
Categories
  • Garage door supplier
  • Garage builder
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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