Was charged $71.58 on my credit card on 08/13/21 @4:00am. I was sound asleep at that time. The next day (today) I go to this location and ask a an older man, Mexican with short buzzed hair “did you work last night around 3-4 am?” He says yes, I begin to explain what the issue is and show him my account summary and I see his face tense up and he no longer wanted to help me so I asked him if he had the owner/manager’s number and name he said no. I focus my attention on the other worker a lady who was more knowledgeable she says that the manager was the only person who can check the receipts and refer to computers and camera to see this bogus charge to my account. She told me to come back Monday morning and Antonio (the manager) will be there and he will have the access to get to the bottom of the investigation. I since have canceled my card, I didn’t lead with accusations but I do strongly feel that they are hiding something. The woman’s name was “Berta” or “Alberta” I did not catch the other guys name. Even though I was told to come Monday morning I will be coming tomorrow (Sunday morning) due to me googling how long does 711 keep track of there cameras footage it says no more that 48 hours if I come Monday morning that maybe enough time for the footage to be erased/reset. If “Antonio” isn’t there tomorrow and I can’t get to any resolution I will be calling the police and pressing charges. I have screenshots of all my information and I will be fully transparent as I hope 711 will be. Thank you and see you soon.
Sign up was very easy and the incentives are very attractive.
Last week, I went in to purchase a large iced coffee on promotion. The cashier, Julio, hispanic, (and a creep), wanted to overcharge me. I opened up the app on my phone and showed him the promotion. He still wanted to overcharge me. What rude and unprofessional place and employees.
Great place to go ahead and get something that you really need very late night with a lot of good snacks Pizza a little situations but its been better now with a lot of good stuff check it out someone over here
The worst, cashier couldn’t be anymore rude unpleasant place to stop by.
Very friendly staff
Great
Good Service
Love this 711 and the employees are always very nice and have great customer service but it seems as if there is no ventilation in the facility as it smells heavily of spicy food. I went in to use the ATM and it was a bit unbearable, my clothes still smelled of their food when I returned to my car. Can I suggest some air fresheners? :)
This 711 is a great place for late night snacks or drinks. Employee Armando helped me and was very polite and friendly. Great customer service.
I was there at around 9:40 until 10 pm with a flat after we purchased movies and snacks we realized we had a flat we asked the cashier for air and it wasn’t working we kept going back and forth asking for help and still no help. I reached out to cashier again and after a lady tried helping the man in registers told the other employee a Hispanic girl he told her in Spanish to just leave us alone. one of the customers heard and passed us and advised what the man told the girl employee and she said that was not cool what he just told her i was bothered by the comment and went back after we found coins we were able to pay for the air and I went back and guy had just left to back door I saw the girl and I told her what the customer heard and told me and she acted like nothing happens and said what ? I told her give me your managers name I will be reporting this to owner. So upset your own race doing you like that is not cool!bad service for trying to help a loyal customer have to find a new 711and will be going to media and taking action
Came in tonight to a rude cashier lady, who said there was no pizza ! Great hot food and snacks, don’t think so
711 at Washington and passions in pico still sells any size hot coffee till the end of jan 2018. This store only did it for ONE week.
Clean store, ATM is always out of service, some employees are nice.
They serve beer after midnight. Arco AMPM on Eastern doesnt.
Good place for coffee and snacks
They sell beer untill 2:00 am
The worst of the store to racial discrimination.
Food its not good
Because they sell fidget spinner at 7-Eleven
Cashiers are rude!
Rude employees