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The Deck Superstore
5961 E 64th Ave, Commerce City, CO 80022, United States
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The Deck Superstore
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Jo
Review №1

We built a backyard deck with shade structure, which came out great. Our material was delivered to the driveway in good condition.

Er
Review №2

We had an excellent experience with Scott at Deck Superstore. He was incredibly helpful and knowledgeable and really made our deck building experience more organized. The product we purchased from Deck Superstore was of excellent quality, as well. We highly recommend their services.

Ju
Review №3

Even though our order had a few problem Our Salesperson fixed them all. I provided Joe with a drawing of our simple 10 x 20 deck and he worked up the quote. They provided the hardware for multiple installation methods which turned out very helpful because our original plan didnt work out and we had to go to plan B. We had the material delivered to our house in Winter Park on Friday. The driver was several hours early so we were not available to meet him, and when we arrived we noticed that there was no hardware. Our Salesperson drove the hardware up to us on Saturday Morning. (it was a 3 hour + round trip for him). The order was short 1 Joist (we needed 21 for our 20 foot deck, but we where able to work around that. The last problem we had was that our return ended up getting lost and we didnt get our refund, but again Joe made it right. I understand that most business are short staffed, and we had a tough time finding help to build the deck, but these guys took care of us and help us get the job done.

Ry
Review №4

Stopped in to look at decking surface material and railing options. The staff was very friendly and helpful. Ended up going home with two samples to consider at home to ensure we get the right material.

Wi
Review №5

We worked with Jesse at the Deck Superstore. He was extremely knowledgeable and helped us throughout our deck replacement project. Thank You Jesse and the Deck Superstore for a great project experience.

Ja
Review №6

They charge 30% for returns. I understand if it was lumbers or heavy items but I returned LED lights. I didn’t even open it and it took me only couple of days to return them back. It’s unfair!

Yo
Review №7

Great selection and great staff

Ro
Review №8

Good place

Ro
Review №9

I rebuilt 2 decks at my house (DIY) and could not be happier with my experience with the Deck Superstore and my sales rep Joe Langeman. He went out of his way, literally, to assist, provide tips and to make sure the materials for my orders were correct.

Je
Review №10

The best place in Denver to get all your supplies for a deck.

Ch
Review №11

Talk about helpful! Don Hall was incredibly helpful, professional, friendly and provided excellent advice and service when it came to rebuilding our deck. What a nice man! His knowledge makes his very valuable to this company. I would also like to recognize Noah, Brad, Rueben and Paul for their care and help in making sure our material was secured and safe for transport. All these gentlemen were very polite and friendly to work with. Great job guys and thank you!!!

Ro
Review №12

Noah was awesome and extremely helpful. He listened to us carefully and guided us to the best decisions.

Sh
Review №13

Very informative companies at the Deck and Pergola show. Got some great ideas for our back patio.

KT
Review №14

This place goes above and beyond for their clients. I was one piece of decking short and they sold it to me when the store was closed for the day and loaded it up for me. Awesome group of people.

Br
Review №15

I recently rebuilt my rotten deck and the deck Superstore was fantastic. My salesperson Jesse was great and so helpful. The materials I ordered were in perfect condition and the delivery driver did a perfect job dropping the materials right where I wanted it.Thanks so muchBrian Krantz

Br
Review №16

Working with these great people has been an huge benefit to my projects!

Ge
Review №17

Dealt with David Hillenburg at the Deck Superstore. This gentleman meets the definition of how customer service everywhere should be!!! He was super helpful in all details of our deck and answered all of our questions and requests. He always returned calls and provided just excellent all around help. If he did not directly know the answer he brought in those that did. I would highly recommend the Deck Superstore for all of your deck needs. GAM

Di
Review №18

Super helpful salesman, Thanks Travis. We were looking for information on building a pergola. They had a super easy to read price sheet for practically any size. Looking forward to building with our installation guide.

Ma
Review №19

Really nice place, excellent selection! Very well-kept, clean, very nice and professional people to

Ma
Review №20

Disappointed with my most recent experience here. I bought a load of 2x redwood lumber to finish a deck. It was all wet and covered with mildew. I asked to speak with someone from the warehouse who handles grading, and they sent a manager out to talk with me. I asked him if it’s normal for their redwood to be wet like this, and he gave me a dodgy answer - specifically quoting him he said “it isn’t UNnormal.”I’ve spent all morning trying to sand the water stains out of this wood, and I’m kicking myself for not finding a different place to buy it.If you want a plastic deck, this might be the right place. However, for real wood, I’ll be looking elsewhere from now on.

Ke
Review №21

Good service, good quality products with a large selection ... best place in the Denver metro area for deck materials.

Je
Review №22

Ordered a pergola kit from them, they were easy to work with, price was great and delivered on time. Had a small issue and it was dealt with professionally and quickly. Will definitely shop there again.

Je
Review №23

The best deck supplier I have ever worked with.Huge selection, totally professional staff.

t
Review №24

Leslie Graves was really helpful. Didnt have any idea what to get for 3 new decks. She definitely led me in the right direction. Excellent workmanship. They are beautiful! Ready for summer entertaining!!!!

Je
Review №25

Very helpful in getting our deck project going. We worked with Matthew, and he was great!

Ty
Review №26

One stop shopping is very important to me for any project so I appreciate specialization instead of a bit of everything like some suppliers. Best selection in town for decks and pergolas! Awesome displays and everything you need to build decks and pergolas.

Ma
Review №27

Incredible operation!

De
Review №28

Great experience with the quality of deck material

Da
Review №29

Amazing deck selection they will help out with what is needed, I worked with Mathew and Pam and Cindy, they are wonderful people. I had an 8 year old trex deck board that they helped me find to match, they made sure it was all taken care of. They will help out with what is needed for decks. They know their product.

Je
Review №30

Though I never have been to their showroom, I was trying to get answers from lumberyards closer by about Thermory steam-treated decking, to no avail. Two different associates at The Deck Superstore were SUPER helpful. They answered questions, and provided installation advice that was very useful. Delivery charge was very reasonable, as well. The product, as far as expectations is definitely beyond satisfactory, and time will tell if THERMORY is the gold standard for the beauty and characteristics of real wood, but offering the the long life expectation of composite plastic bonded deck. AFTER purchasing, I found out I could SPECIAL ORDER the product more locally, but I prefer to buy where items are stocked, so if I over-buy, I can return excess... or if I need more, it is there. So, 5 stars for The Deck Superstore.

An
Review №31

Great customer service! Very sweet girls at the front desk!

Cl
Review №32

I am a homeowner building my own deck. The Deck Superstore has helped me all along with expert advice, tips and tricks, and, of course, material of high quality. They are friendly, knowledgeable, and always willing to help.

Ca
Review №33

Went for the contractor deck expo, huge facility, friendly service, knowledgeable employees, fantastic selection of great products. Highly recommend

jo
Review №34

Great place very helpful and friendly! Loaded everything up for me, and they even gave me a hat! Thanks Phil

Pe
Review №35

Went in for some design help and to order up materials for a 30x15 Trex deck last Friday. I was asked if I brought a materials list with me and I replied no. I was hoping they could assist with that. I was told no, they dont do that. I need to developer that myself and bring that list to them.If youre not a pro, stay away. They couldnt get rid of me fast enough. Strictly order takers here. They wont help.

Li
Review №36

Great product selection and super customer service!

Ch
Review №37

I am a building contractor and the deck superstore is always professional and able to get the materials I need to complete my jobs. They have a large selection of materials.

Je
Review №38

This place is AWESOME We hired a contractor to redo our large old wood deck to Trex Composit. OMG it was horriable, had to fire the contractor whom should have never been doing decks in first place. We found our self with quite a mess to clean up. We decided to just do the work our self. Not real sure where to start. From the front gal Cindy to Scott all the way up to the Manager were wonderful,!!!! We Highly recomend this plase.Thank You The Deck Superstore!!!P.S..Their prices an quality of product could not be beat!!

Ga
Review №39

Horrible customer service unless youre a buddy or a regular!!! Everything that they have your local shops have and cheaper as well.Wont be going back!

Se
Review №40

Greatest Deck store ever!! Hands down, the best place to go to make an educated decision on your decking and railing products!

Na
Review №41

I am a homeowner who put in a deck myself. The Deck Superstore is awesome! They are super friendly, knowledgeable, and extremely helpful. I was disappointed by the knowledge and materials from Home Depot, and was completely blown away my the showroom staff and the sales staff. I worked with Mark, who was very nice and helpful as well. I gave him my design, and the material I wanted (DuraLife hardwood blends - which looks fantastic). He calculated what I needed, and was able to minimise waste. He also gave me very helpful suggestions regarding options and things I hadnt figured out yet. My material was delivered on time the day I wanted it, and put in my driveway - where I wanted it. Ive called the store on several occasions for questions about what screws I needed, material, or how to do a particular decking task. I will definitely be going to the Deck Superstore for all my decking needs!

Er
Review №42

I am a contractor and I have been purchasing from these guys for a few years now. Everyone there is very knowledgable and professional. They are definitely the best place to purchase your decking materials. I cant say enough good things about The Deck Superstore!!

Gr
Review №43

Great material great service, very knowledgeable. Nick was awesome in answering all of our questions and taking care of our needs.

De
Review №44

Fantastic place. I highly recommend them for all your deck needs!

A
Review №45

Price is fair - customer service does not exist with this store . They shorted us on our order of composite decking material which we paid to have delivered to our home. When we contacted them regarding the shortage they offered these choices: to deliver the remaining 2 boards for an additional delivery charge; for us to drive from Colorado Springs to Commerce City to get it ourselves; or for us to chase down the delivery truck when it was close to our area. The manager basically could have cared less one way or the other and made no offer to correct their mistake. We love our new deck but would not recommend this store to anyone.

To
Review №46

Inconsiderate drivers that I can only assume do not know the rules of the road. When making a left turn on a green light, you yield to the vehicles coming from the opposite direction. This morning one of your drivers was on 104th and Huron nearly slammed into me. Experiences like this can really influence decisions. Maybe I would be a future Customer?

Da
Review №47

Great pla6and awesome materials

Za
Review №48

Ive been a General Contractor for 18 years and have never been treated so poorly. There return policy is BS and they probley made over $1,000 on cheating me out of perfectly good product. They are out right swindlers... Dont go here, use Alpine, Home Depot, just dont go here... Caveat Emptor!

Ri
Review №49

Great showroom very helpful staffThere were issues with material that I purchased.They did resolve the problem the same day though it has added more driving for me to pick up more material.

Ea
Review №50

Theyve always had what I needed, know their stuff inside and out, and their prices are usually better than the big box stores. If youre building a deck, they need to be in your speed dial.

5i
Review №51

Great company . Joe is very easy to work with And knowledgeable . Thanks again for the info.

Ja
Review №52

Knowledge sales people, tons of displays, makes selecting decking easy

Ry
Review №53

Its worth the drive to work with The Deck Superstore. They are very easy to work with and have the best prices.

Da
Review №54

Judy was very sweet and knowledgeable about their products

Le
Review №55

James and Joe were exceptional to work with

Se
Review №56

Walked around for a while nobody asked if I need help

Si
Review №57

Great customer service

Ca
Review №58

James is amazing

Gr
Review №59

They take too long to deliver the materialStill ordering it in advance

Ti
Review №60

Good service 👌

Ri
Review №61

They are very friendly., And helpful ..

OS
Review №62

Good tha you look good

Information
36 Photos
62 Comments
4.4 Rating
  • Address:5961 E 64th Ave, Commerce City, CO 80022, United States
  • Site:http://thedecksuperstore.com/
  • Phone:+1 303-287-0233
Categories
  • Lumber store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
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