This company is hands down one of the best movers I have ever worked with. When I needed help at the last minute, they were able to supply me with a couple of movers, who showed up promptly. They were professional, courteous, knowledgeable and got way more done than I expected in less time than expected. The office personnel were also very courteous, helpful, and responded back immediately. They also came in under budget. Helping Hands will be my go to company for anything I need and I will definitely recommend them to any of my clients.
These folks are the best! VERY professional and nice. The movers were very careful with my things and listened to my requests. Even the truck and equipment was the best - new and looked professional all the way. Don’t hesitate todo business here - I have used a few others in Columbus/Harris county and they knocked it out of the park.
The manager and his movers completely took advantage and of me. I had a two bedrooom apartment moved literally across the street and it took 5 hours. I paid almost 800 dollars when I didn’t have that much stuff. The manager also said that I was lying on his movers being lazy. It was 3 men and they move really slow. They are trained to run up the clock. PLEASE GO TO ANOTHER MOVING COMPANY. THE GOOD REVIEWS ARE FROM THE MANAGER AND HIS FRIENDS. The manager promised me money back and never sent it. He will not answer your calls after basically robbing you. The movers even put my furniture back incorrectly and broke my couch leg.
Id leave zero stars if I could. Completely unprofessional and unproductive. Dont hire these men (I use that word to be polite) unless you want to be ripped off and pay for hours of unnecessary service. They will spend more time on phones and socializing with each other than moving your belongings. Beware!
If you are looking for awesome movers--- please go with these guys! Michelle was so helpful and made sure everything was handled accordingly for short notice. I really appreciate her work!
Very polite and professional men. Benjamin and Tyreek. Great service 10 stars
I worked with them a while back they did a good job. The furniture was delivered with care, Nick especially was great at handling the furniture, nick told me my furniture was easy to handle and that I didnt need insurance. Excellent service by the movers themselves and most excellent among them was nick.
The three showed up as scheduled. The leader was very professional about how we were to get started and followed through with everything. They were all very nice to deal with, professional and very quick. It was obvious they have done this before and knew what they were doing.
I would definitely recommend hiring Helping Hands to handle your move, they were very professional, courteous, prompt and great to work with. They sent someone to my apt to do a walk through so they could give me an accurate estimate, once I booked the move I received a confirmation email of the appt and they called the day before the move to confirm and even the morning of the move they called.Moving us extremely stressful and one of your biggest worries when hiring a moving co is are they reliable? Will they show up? Will my belongings be handled with care? I can tell you the answer to all of those questions is yes when you work with Helping Hands! Ill definitely be using them again....thank you for making my moving experience a little less stressful !
The guys did a great job moving the fireplace insert that I bought. It was very heavy and dirty and they didnt complain one bit. The job required them to move the insert from Columbus to Phenix city and was completed in about forty minutes. Great job,very friendly and helpful people,will definitely be using them again.
We used Helping Hands today for a local move (Phenix City to Columbus) and they were wonderful! Had a team of 4 movers. Very efficient and thorough. Took great care of our stuff. Highly recommend.Best movers we have ever used 🙌
These guys bailed on me a hour after they were supposed to deliver my stuff. A half hour AFTER our scheduled time I contacted them. They said someone called in but if that was the case, why didn’t they call me before our scheduled time? Or during! Or after! I had to reach out to them! Then they said they can’t do it today but maybe two days from then. They gave me the owners number, who never answered nor reached out.The text of them asking me to cancel is a hour after the scheduled drop off time. After I changed a shift.
We did a local move of our household goods. We have moved seven times and Helping Hands was by far the best moving service we have used so far. The owner Mike was very helpful and professional. Simeon, Bruce and Larkin were the three that helped us move. They were extremely hard workers and respectful. I would request them specifically if I had to move again.I recommend using Helping Hands if you need any moving services, they won’t disappoint!Excellent service!
When it came time to move my mothers household furnishings, our usual go to movers were booked. I found Helping Hands on line and decided to give them a try. I was not disappointed. They did a great job at a fair price. Would definitely recommend this company and would use them again.
They called at least 2 times within 24 hours of service to confirm. Showed up on time. Asked what I wanted and immediately got to work. Worked very fast and efficiently at both locations. Great personalities and a pleasure to be around. I highly recommend them and will definitely hire again.
FANTASTIC! After everything that went wrong these guys were a breath of fresh air! Had everything unloaded incredibly fast, had everything in the designated rooms, and even though it was late in the evening, took the time to go through and check all our glassware to make sure everything made it safe. Great hardworking men, they were absolutely fantastic.
Can’t say enough about how well our move of my daughter to Auburn today was by Helping Hands Moving Service!! Benjamin and Dylan were so polite and made the whole experience seem so easy!! Highly recommend them for your next move!!!
Used them 3 different times while living in georgia, great movers! very professional & move so quick.
We recently had Helping Hands help us with our move. We were only moving a minute or so down the road, but needed help with the heavy furniture, approximately 15 pieces to include beds and dressers. Helping Hands Moving Service was the only moving company that was able to accommodate our short notice and they were extremely friendly. The movers arrived on time and ready to help. The start time was 10:15 am and at 10:55 am, only 3 pieces of small furniture had been moved. After being told to leave the washer that was still plugged in, the movers continued to try and remove it, wasting more time. At one point, 2 movers were standing in the driveway talking and another was upstairs talking on the phone. The movers got to the new house and unloaded all the furniture very slowly and with no sense of urgency. I understand the need to be safe and smart when moving furniture, but when you pay by the hour, every minute is important. The movers were complete at 1:30pm, a total of 3 hours and 15 minutes. I was quoted for 2 hours. I understand that it may take 30 minutes longer than quoted, but an hour and 15 minutes longer than quoted only solidifies my belief that they worked extremely slow. As they were leaving, I heard one mover say that hopefully the other moving group finished before them so that they did not have to do another job. In my mind this was extremely unprofessional and showed they were intentionally working slow. The movers were nice and completed the job to satisfaction, but due to the amount time that the move took, I would not use this service again.
Very helpful and quick. Was able to make a last minute same day move 👍🏾🙂
Bruce and Adam were very prompt, Worked safely yet efficiently. Very professional. Also, office staff was very helpful and accommodating.
I was not satisfied with the move. The movers severed the cord to my recliner and tried to hide it. When I called the owner, Mike, to tell him about it, he asked for a picture and said he would call me back. He never called back. Also, most of my boxes were labeled. However, the movers sat almost all of my boxes in the kitchen and I had to move them to the correct area of the home. This move cost almost $900 and I expected it to be an easy experience. That did not happen.
I called and needed living room furniture moved from Midland to Columbus and needed it the next day. Movers were on time and very careful with my furniture. I will tell anyone that needs this service to call them. Very pleased with price and how nice the employees were.
Our experience with Helping Hands was wonderful! The team who moved up was professional, polite, and extremely competent. They were focused on doing things right. We would highly recommend! Thanks, Helping Hands!
Great experience! Very professional and courteous employees! On time and everything worked out smoothly. I would definitely use this company again and highly recommend them. They also helped me at a time when I needed a move ASAP. Thank you!
They made our cross country move so much easier. We hired 3 movers for a day and a half and they loaded up two full size trucks that included a piano, large pieces of art, power tools and even sculpture. The two men and one lady they sent were professional, careful and worked hard. Given the quality and difficulty of the work it was an amazing value for the price. I overestimated the amount of stuff we were getting rid of before moving and we needed them for longer than planned - and that was okay, they just added hours to our invoice. Mike and his team are great - I had trouble finding trustworthy small businesses in Columbus, but Helping Hands is totally trustworthy and u should use them.
Great service the team was prompt, professional and met all of our expectations.
I appreciated these guys, their service was truly a pleasure. They both “got the job done”, quickly, efficiently, professionally & with lots of humor. I will surely recommend them as well as use them again in the future. Keep up the Great Work y’all ‼️
The guys did a really good job. They were very quick and efficient. They placed my oversized sectional back together prior to them leaving. I will definitely use them for my move this summer.
Good service, they were on time and immediately began to move items in a safe and efficient manner that didn’t cause any damage to my furniture or apartment. They even went out of their way to make suggestions on how I could efficiently move the items I was doing myself. Respectful and professional!
Awesome service we chose the 4 movers option and it was the best decision. Fast pace, nice packaging and protection methods. Great crew of people that work flawlessly together.
The crew was very prompt and on time. They explained every detail about what they doing, why and the documents I signed protecting my furniture. The crew was very professional as well as courteous the whole time they were here. I will be using there service again.
Stefan and Zay were amazing!!!! They were so kind and made what could have been a VERY stressful day almost fun!! Ha! :) I cannot recommend Helping Hands and these 2 guys enough. Thank you for taking such good care of me!!!! I’m be back for sure! -Emily
Stephen and Dre were extremely hard-working, and helped me get my entire apartment packed and moved in just a few hours. They were particularly helpful in helping me make everything fit in a small Uhaul, and with getting my appliances down the exterior staircase.Overall, they were a great experience, and Id recommend to anyone I know moving in or out of the Columbus area.
The crew showed up right on time and was ready to move my New pool table, unfortunately when the carrier showed up the crate was totally damaged. This was absolutely not the crews fault. These guys were more than capable of taking care of business for me. I will definitely be having them return whenever the company sends out a new pool table. Thanks for being here for us fellas, 🇺🇸 We will see yall on the next delivery.
The Helping Hands team quickly and expertly loaded my moving truck- they worked incredibly fast, loaded the truck safely and without damaging anything, and were an absolute joy to employ on the job. This is my second time hiring these folks and my second time fully satisfied with their work. Thanks team!
These three guys were a God-send to me. Very friendly, very helpful, very caring. I definitely will use Helping Hands when I am in need again.Thank youJudy Pierce
Never showed up for the appointment to give an estimate. If they made so many phone calls to confirm, why weren’t any voice mails left?
I highly recommend Helping Hands. The guys did a great job moving my stuff, and they didnt ride the clock. I would definitely use them again.
Movers did a really good job. The communication and timing could have been better.
Very professional and friendly. Cognizant of the furniture they were moving and treated with care. I would recommend!
Helping Hands Moving Service is AWESOME !!!! The gentleman that moved my things to storage were exceptional !!! I have used this company twice...could not ask for better. The guys were quick...professional..very courteous !!!!!! Thanks to you all very much 😊
On time. Courteous, professional. Will use again without hesitation. Strongly suggest this moving company!
Stefan and his team did a great job. Great communication and quick work
The staff were very friendly. Got my truck unloaded and apartment set up quickly. Would definitely recommend for others!
Billy Oliver was our hero! After loosing a deposit where another moving company simply was a no show no contact on our cross country moving day, leaving us to lock the door on the belongings to make our plane unsure of what we would do! Billy was set to get on a plane from another move days later when he agreed, on the morning he was scheduled to leave, to grab a truck and my daughter’s belongings and drive cross country instead! Without anyone available to help him, he singlehandedly loaded a second story apartment and brought my young daughter’s things “home” to be reunited with her family 3,000 miles away! After the way we were treated by the other moving company, we worried about tons of things going wrong. Mr. Oliver called several times as he loaded the items, reassuring us that everything was going well. He took it upon himself to get maintenance to let him in as we were no longer in the state. He even emptied the refrigerator, donating what was left to the homeless mission down the street. When he made it across the country, he unloaded everything once again by himself, not allowing the women of the house to lift a finger. Respectful and trustworthy and an absolute hero in the eyes of this single mom that has her daughter back home with all of her things, thanks to the amazing Billy Oliver! Helping Hands has a hero on their hands!
I called several other moving companies and Helping Hands was the only one who could fit my move in on short notice. They were professional, on-time and did an amazing job! I would most certainly use them again.
In moving to Columbus from out of state, we needed help to unload our UHaul truck. I found this company through an internet search, called and arranged the unloading service: They arrived on time, were very professional, respectful, and pleasant to work with. Highly recommend and plan to use again.
The guys I had today for a 1 bedroom apartment moving to a 2 bedroom house were fast, efficient, and handled my belongings with care. Mike was very responsive to my quote I made almost 3 weeks prior. He was confident in his teams ability to get the job done and even recommended information just in case I decided to move without their services. I love the fact that they are a local business and care about the customer by not overbooking clients. They asked questions when needed and I felt confident in my decision.
These Two mover were excellent with the move !! They gave me the most comfortable move I have ever had !! I wouldn’t go anywhere else & I wouldn’t recommend anybody to go anywhere else !
I used this moving company recently to move a bedroom and dining room furniture suite. It was not much furniture at all, however it took them close to 6 or more hours to move. Be mindful that my father who is over 60 years old helped me move the furniture a week prior to “Helping Hands” moved it to the storage unit. We managed to move the furniture in a max of 2.5 hours with breaks in between. Not sure why it would take a PROFESSIONAL moving company over 2 hours to move 9-10 pieces of furniture at max. The distance between locations was less than 0.5 a mile. Lastly, after looking at the furniture, I noticed scratches on my brand new furniture. The men who moved it also laid the bed rails on top of the dining room wooded table. And after they completed the job, I learned that one of the movers was a new employee so there was also some on the job training included. CONCLUSIVELY, I WAS NOT SATISFIED WITH THIS COMPANIES SERVICE AT ALL AND I WILL NOT SUGGEST THEM TO ANYONE! TOO SLOW, POOR QUALITY SERVICE, DAMAGED FURNITURE! BE AWARE and STAY AWAY!!!Continued: I hate to turn this into an argument as opposed to customer satisfaction as a first priority. But lying about how much furniture and how long you took is extremely surreal! It indeed was only ONE DINING ROOM SUITE and ONE BEDROOM SUITE which is still in the same storage you all moved it to. Not sure what living room suites you are referring to. And yes, my apologies be it known that there also was fridge included which we purchased picked it from a different location (approximately an additional 3.5 miles from the initial location). Definitely not two additional stops— not sure why you even made that comment. And yes you did provide a refund I believe it was %10. And I still have receipt transactions so your response here says it took 4.5 hours and that is not the amount you charged me for taken in consideration of the hourly rate your company quotes. In addition to that my furniture was DAMAGED! But no worries I will post pictures as proof👍🏽 And by you saying to seek service elsewhere, using my better judgement, I’m hoping you don’t think that I would ever make such a bad decision twice now do you?
I cant say enough about the professionalism of Helping Hands. These guys were here early and stayed until we were satisfied.
I am forever grateful to this company. We had set up for a different company to come load our belongings into our rented truck as we are moving to a different military installation out of state. This company had booked another client same day and we were scrambling to find a new crew. Helping hands hooked us up!!!! 3 man crew for 4 hours at an amazing price!!! I don’t think I’ve ever met a more helpful and courteous crew in my 25 years of life! I recommend this company to all military service members and their family’s to help the moving process be easier for them. They show up on time and not once complain about heavy items or even stairs! They are awesome and literally made this COVID-19 move so much easier for us! I recommend them for all your moving and packing needs, you will not find anyone better!
Arrived on time guys were professional and wrapped pictures with furniture pads. Nothing broken fully completed in 2 hours!
We did have a few issues, but I contacted Michael (the owner) and he quickly took care of everything to our satisfaction. I would use them and recommend them to anyone needing a moving company.
Professional and easy communication with the owner Mike, he was extremely flexible and helpful when it came to scheduling. The crew moved a hot tub into my backyard quickly and took care with it. The whole team was friendly and I would absolutely hire them first for any job.
The movers were professional, friendly, efficient and a pleasure to work with. Will definitely recommend to EVERYONE!
Jay and Edmond did a great job! They were friendly and very professional.
I simply wanted a refund of the deposit since the earliest appointment they offered wasnt until Monday March 8th 2021 but I was left over the weekend without basic items inside of a shipping container. I was focrced to move the majority of the items out over the weekend. After giving a deposit of $125 (which is half) I asked for just 2 heavy pieces to be moved onto a truck but was advised per Mike I would still have to pay the full $250 for 2 hours for a 10min job. On sunday March 7th 2021 I sent a message asking about the REFUND or CANCELATION terms 24hrs before the appointment that was never explained during the booking process. I was advised theres a NON-REFUNDABLE deposit. I can understand $50 or even $75 but the entire amount with no labor is unjust specifically since no contract was signed.
They were an amazing crew! They were really fast and super friendly! My husband and I are very glad that they were able to help us move! The moved everything we needed them to move in under 2 hours! Highly recommended to everyone!!
Please listen to the bad reviews and RUN!!!
Just had Stephen and Isaiah come help us with our move. They did an OUTSTANDING job and would highly recommend to anyone who needs assistance in moving. They handled all of our furniture with care, moved at a good pace, great conversation and even helped us come up with an awesome layout for our living room. If we ever need any assistance in moving again we are definitely going to be giving them a call!
The best movers Ive ever hired.Dependable.
They were reliable for last minute move. I will refer and use them again
Isaiah and Benjamin were amazing! They were positive and helpful. They moved everything perfectly and helped us out so much, definitely recommend giving helping hands a call if you want caring and positive people to help move your belongings!
Damaged (5) items and took 47 days to get a dollar amount which was an insult.I called this company to get a quote on moving furniture with no boxes, only big furniture. A verbal quote was given over the phone. No documents regarding ANY kind of insurance needed for this move was given to me prior to the move. I had a different amount charged upon completion and it took a couple of weeks just to get a refund. I wasnt at the final location of my home for the move so I had a friend be there. The moving staff had my friend sign to his knowledge a completion form. I got home just an hour or so later and immediately saw extreme damaged to (5) items of furniture. I immediately called the owner Mike with no answer. I texted him and he finally called me back. I sent him pictures of all the damage. It took 47 days of being extremely patience and going back and forth with multiple excuses from the owner Mike trying to file a claim with his insurance. He then stated I should have asked for full coverage insurance. I told him at NO point was I offered, signed or received any documents of any kind of insurance options that he had. He texted me what my friend signed at the END of the move, not before any move. If your company offers a difference in insurance options, then that should be stated and chosen PRIOR to any move. A copy was never left or sent to me what someone else signed for. The owner offered $283.20 for damaged to a custom made dresser and a floor to ceiling wood framed mirror. Both cannot be repaired. Repairs to my damaged Armoire, Washer and Dryer. I told the owner this was unacceptable and that I did not want to deal with him anymore nor did I want to wait another 47 days trying to get an answer or help from him for any kind of repairs. $283.20 is way under priced for all of the damage his company caused. His only response was I should have chosen full coverage insurance. I was never offered or told of any kind of optional insurance. I have never had damaged to my furniture like I have had with this company and for it to take 47 days just to get some kind of resolution which was no where near what it should have been is disgusting.
I needed help with moving a large amount of heavy boxes and safes, and asked for 2 hours of moving assistance. The crew showed up on time, and were great. They were proactive, fast, and careful with my items. Scheduling was easy, and I felt the price was fair for what I asked of them. I would certainly use Helping Hands again in the future. Thanks!
Billy Oliver did a phenomenal job. He single handedly moved everything by himself, was patient, and went above and beyond to make things happen. If I could give him 10 stars specifically, I would.
I had two of the nicest gentleman facilitate my move today! They were professional, courteous, and efficient! Everything went great! Benjamin and Cervantis are the BEST! I highly recommend this company!!
This was my second encounter with Mike and his crew. Everything was handled in a professional and courteous manner...from first contact to delivery. There were no surprises in cost. I read all listed reviews...good, not so good and a few bitter. In my opinion and only my opinion Mikes response to the bitter were spot on. I will continue to use and recommend Helping Hands.
This moving company is very unprofessional. They send inexperienced workers to load and unload your belongings. Also they charged me 205.00 per hour, which was a four man crew, for 4.5 hours, then at the billing time they tacked on an additional 80.00. This 80.00 is for the crew, the travel for the crew back and forth to the warehouse and the rental fee for the truck. This was all bull, because all of that was supposed to be included in the 205.00. Save your money, do not hire a moving company. Especially, DO NOT HIRE HELPING HANDS!!! Round up your trusted friends and family and save yourselves the discomfort of hiring these crooks. Tried to call and talk sinceably with the owner Mike, he became belligerent.Lesson learned.
Great service!! Fast and very professional. I would recommend this moving company for all of your moving needs!
GREAT SERVICE, CREW WAS ON TIME AND EFFICIENT. NO DAMAGE TO ITEMS. RECOMMEND HIGHLY.
Excellent experience with Helping Hands Moving Services!! Mike and Marcus were on time, nice, efficient and attentive to the specifics of my move. I would definitely recommend their services!
I finally got his real name i been trying to take him to court for money he owe me cuz u would never give it to me
I used this company for moving services back in 2018 and it was great experience. The movers were courteous and quick with moving items from one location to the other. I would definitely use their services again.
Hi. Im wondering where my missing couch feet are? Our move was in September, it is now January. Jonathon keeps lying to me every time I call and will now not answer my emails. I have asked several times. He keeps telling me they were shipped out. Its been weeks since they were shipped. I can go back to my MANY emails detailing all the issues we have had including how slow the workers were (it cost us as much for this 20 min away move as our previous move 2 hours away!), your worker rolling his eyes at me and telling me he wanted a tip, leaving the house a mess and then Jonathon not getting back to me about sending a free clean up crew back out to clean up and fix some damaged items. While all of those things are important, whats most important is knowing where the couch feet are that I have been told more than once were on the way I am writing this review in hopes to get an answer because I see that every time someone has left a negative review the owner responds.Thank you for your response. It was particle board from Target and it may have broken because when they unloaded it, they placed it upside down? If they handed the couch feet to my mom, maybe thats why I dont have them? My mom lives in Florida and was not present for the move. Actually only my husband was there at the time of packing up and leaving because I was at the new house so my son could get a nap. Unless hes lying and hiding the feet from me, he doesnt have them. I actually was present while they were here but I cant be in all rooms at one time with a toddler. If you have children, Im sure you can understand that. You obviously felt they should come out again since you offered them to come back free of charge, but as mentioned above, Jonathon never got back to me when I asked several times of when that could happen. Im sorry that what he did was against company policy, but he told me that you approved that. We could get our security deposit back which should cover the cost of new feet and the free clean up service you would have sent out.
Very professional, quick, and efficient!
Steven and Nelson were very great and professional while moving my belongings for me. Highly recommend.
They were so nice to work with & so accommodating. Thanks for a great job!!!
Stephen and Detric were very helpful in moving my daughter and husband into their new apartment. They were professional and courteous. They explained the contract in detail. We will use them again.
I will remember the great service you provided me! Anf thanks again for your professional staff...
Stephen and Markese did a fantastic job and were super friendly!! They did the job within a few hours of scheduling the move. I highly recommend this company!!
I needed some furniture moved in my home. They answered right away and was at my home within 30 minutes. The 2 workers greeted me with a smile and went right to work. They were thru quickly and did the move without any issues. The thing I liked the most was how well I was treated by all the staff. The cost was much better the 2 men and a Truck and they got to me same day. I HIGHLY recommend this company. In fact Im moving to Ohio the spring and will use them for the move. Very professional Great customer service!
Very very understanding. If I could have them store and move my things for my entire career I would. All of the employees are nice, respectful, and helpful. I am forever grateful for the help and I enjoyed the experience.
I would not recommend Helping Hands moving service. They were not moving with urgency. I know the Company has to make money but you still keep your customer in mind knowing they were working at 125.00 an hour. Just to move 12 items taking 6.5 hrs to do it. You get a thumbs down from me.
I had a big move, more than they expected and the crew worked tirelessly through the day and without complaint. They worked hard to protect my best furniture and went above and beyond the expected time it would take to get the job done. Great job and I highly recommend them for local or short distance moves.
I found the owners to be professional. There were a few mixups with timing and the order of the move. The movers were amazing and professional. My stuff was well cared for and arrived fully in tact. The only concern I have is the cost. I get it took longer than expected to move us but this is the first time in over 6/7 paid moves I have ever spent over 1000 for such a short move. This was with the discount. I really liked their work just didnt expect it to cost so much.
Helping Hands Moving is a great company. Not only that they are fast and very careful with my stuffs they are also professional, polite, friendly. I recommend Helping Hands Moving. Great customer service !!
Great company! Our family has moved many times. We have encountered ok companies, but never great companies until now. This company is so competent, committed, and kind. I had to get a dresser moved and they helped me in every way possible. Upon delivery to my new location, they put the dresser in the correct place and even screwed in the mirror for us. I have hired Mike and his team for several jobs in the past. Each time the guys come, they are wonderful. They have never let me down. I hope this company will stay in business for years to come. You will not regret asking Helping hands to assist you with your move.
I cannot recommend Helping Hands Moving enough. Not only were they able to accommodate my interstate move on such short notice but this is one of the few movers you can get in contact with on a random Sunday morning.I without any reservation recommend them. If youre looking for an honest & trustworthy mover that will give you competitive pricing, look no further. Ask for the exceptional owner Mike!
Stephen is a great crew chief he has a calm demeanor, he smiles and take pride in his work. I will definitely use this company again as well as recommend this to others.
3/13/2020 - Stephen Forde and his team (Marcus and Desmond) were absolutely wonderful with my move. I had sooo many small boxes. Some boxes were not taped (I ran out)! They handled everything with such care! I moved from a 2nd floor apartment to a townhouse and the washer and dryer connections are on the 2nd floor! Imagine moving a washer and dryer and heavy bedroom furniture to the 2nd floor of a townhouse! But they did it with ease and they were so respectful the entire time. I’m glad I chose Helping Hands to help me move and I’m sooo glad that they sent Steve, Marcus and Desmond. Helping hands provided the truck and the help. I wouldn’t have been able to do this myself. And, I couldn’t believe how blessed I was to have them take such good care of my belongings. Thanks 🙏🏽 Guys!Wanda K.
Terrible! When I called to get a price quote I wasn’t told that it would be $150 (or so) an hour! It took at least twice the time it should have taken to move my stuff. When it came time to pay I was told that the price was almost $600! When I spoke to someone letting them know that’s not what I was quoted he was very rude and argued with me stating “he tells everyone the same thing”. If I knew it was per hour I definitely wouldn’t have picked them. Very sneaky and dishonest. The movers were nice however.Update: This review is far from false. I put ‘or so’ in my initial post because I couldn’t remember the exact amount and either way I was not told it was per hour. In the end I was still told the price would be almost $600.
They were very professional and handled our appliances gently. They were efficient and knowledgeable. They were friendly and were able to help us with our move the day after we contacted them.
Outstanding Service! Professional and worth every penny. Mike and are exceptional employees. Good job!
Super nice people. They seem very honest.
Moved me into storage, moving experience was excellent and they had best price I found in Columbus for climate control storage!
Very nice experience . I called the same day and they were out within two hours. Even hooked up my washer without me asking. They were very polite and courteous. If I had to move and would use them again.
Great Experience, made moving stress free and their storage unit rates are the AMAZING!