Desiree was fantastic. The visit was quick and easy. I felt better immediately. I highly recommend The Good Feet Store to anyone having issues with pain.

Tom was very helpful and kind. Gave me alot of knowledgeable information about feet and how the structure of our feet should and how these soles help improve and strengthen our whole foot and can even relieve pain in legs, knees, hips and backs. I was very intreged and egor to try mine out. I would absolutely recommend the good feet store to friends and family as i have already started doing. I instantly felt relief and have only been using them for a week now. Thanks again Tom😊

The staff is extremely helpful and friendly. I feel confident about my purchase and would recommend The Good Feet Store to anyone.

Eric took his time to explain everything to me. He answered my questions thoroughly. I started wearing the arch supports today. I found them easy to use and they were comfortable. Im so glad I went to the Good Feet Store! Im looking forward to feeling better when I walk. Thanks!

These inserts are not for everyone.There is a very strict no return policy which we were not made aware of until AFTER our purchase, so take your time to think through this purchase. These did not work for my wife who had surgery on her Achilles several years ago. In fact, her foot increases in pain when she uses the inserts. 75$ orthotics made and bought at the roadrunner store work wonders for her. On the other hand my brother-in-law absolutely loves his Good feet store purchase.There are three levels of orthotics at the store. I recommend you purchase the first and only the first level so to make sure it is a good fit for your body. After wearing it several weeks or months, then consider the other two levels. We bought all three levels at once and regret it. The sales people are very good at their sales-no medical backgrounds. So just take your time considering this purchase.

Happy with my experience here. It was easy to set an appointment. Sean was helpful and knowledgeable. The arch supports work great. Glad that I made the decision to buy them here.

For weeks I had been having terrible leg pain, and could not sleep. I was taking too many OTC pain relievers, and they weren’t really working. A friend suggested orthotics. Gwen was lovely, and assisted me with my purchase. I wore the relax inserts all day, and that night was the first night I slept without any pain. In 48 hours my pain was almost completely gone. I didn’t believe they would help that well or that quickly. I urge anyone with feet and leg pain to try orthotics.

Tom was a great help at getting me fitted for the insoles that I needed. Friendly and full of information.

Nice and courteous staff. Could offer more insights as to why a particular insole was chosen. Hopefully, will be worth it.

Just returned from the Good Feet store on Polaris Parkway . I accompanied my son, who had purchased inserts several years ago and was in need of new replacements. Amy Wicker was very professional, kind and helpful. My son has had several strokes and has memory issues. She took a great deal of time explaining each step he was to take in adjusting to his new inserts. Amy also wrote in detail what he needed to do each day for the next two weeks . She was very patient and stressed that Good Feet wants all clients to be happy and comfortable with their purchase . She was fabulous and we will definitely refer others to her😊

My Good Feet experience was one of professional attention to my foot needs. Not only did I get help finding balance on my feet but was also educated on my I need to the new support system. Thanks to Lori she helped my get relief and off to a new path of healthy balanced life. Thank you

Amy was great, very personable and professional. They explained all aspects of each insole and how it would effect me and I felt instant relief. I definitely would recommend anyone to visit to free yourself of pain!!! GREAT EXPERIENCE WORTH THE HIGH TICKET$$$

The experience with Amy was all above board and positive. She explained very clearly how the supports worked and what the were supposed to correct. She explained also that they probably wouldnt help my lower back pain due to degenerate done disease. She also discussed the price structure with what is and isnt covered.Amy made sure our questions were answered and allowed plenty of time to make our decision privately.I am confident Amy is at The Good Feet Store because she sincerely cares and wants to help people with their feet issues.

I was very happy with my experience as Amy is a very knowledgeable and caring sales person. Amy was able to adjust my present level of support and offer new equipment that I believe will help me in the future. Her pleasant demeanor and overall caring attitude made my experience a very positive one. I actually recommended her to a friend immediately after leaving the store.

My initial experience with the good feet store was very positive. I will post later as I get used to my new inserts and see how they work.

They were so nice and helpful! I came in not really knowing what I needed, and they were able to teach me and provide really awesome care!

Great service. They made it quick and clearly outlined what I need to do with my insoles. Looking forward to wearing these.

I went to the Good Feet Store in Westerville,Ohio. Lori was the associate who helped me through the process. She was very knowledgeable and friendly. I’ve only had them for 2 days but can tell the difference when they’re in my shoes. Looking forward to the end result of no pain!

Sean is a great consultant with lots of patience and good listening skills. Explained every piece of information.

As others have said, PRICE SHOP! No returns! Sales employees do a very good job selling. PRICE SHOP! I spoke to salesman about my foot problems, was measured & fitted for insoles. A few minutes later, from the back of the store came the salesman with my insoles & insert padding for $40 extra bucks (that they STRONGLY suggest that you need)...same ones in all of your tennis shoes already. The insoles are already made, not for YOU! For anyone. Took my daughter to foot doc where they had a machine to custom make hers exactly to “HER” feet measurements. That was more worth the cost. READ REVIEWS!! PRICE SHOP!!

Gwen was amazing and so knowledgeable! She explained in detail how to use my new orthotics. I am a new customer and I am so excited to use them! I have worked at Honda for 24 years. I walk and stand on concrete all day. In the last 3 years my ankles and feet are done!! I can Hardly walk when I leave work. I have severe arthritis. I know these will not cure it, but I hope they help my pain!! My husband will be back to get fitted with Gwen when he heals from a broken leg. I will definitely recommend Good Feet Store!

What a pleasant experience. Gwen and team were very informative and efficient at helping. I felt very comfortable with my purchase and look forward to energized feet without pain.

I had a very good experience working with Gwen getting my arch supports and would have done it years ago if I would have know it makes that much difference in my walking. I don’t think I need a cane anymore for walking around because I feel that the supports stabilize my walking. She even helped me get a monthly credit instead of paying the entire lump sum at once. Thank you so much for the great experience with setting up an appointment, before even walking into the store with getting a credit set up, working with me for measuring me feet and the whole experience ! Would highly recommend for anyone 70 plus years of age .

Zach was very wonderful in explaining what each support does. Also, she showed my daughter how to tie her she’s in a runners knot that allows her to keep her shoes on while running track. I had a very good experience here and would recommend to a friend.

I visited The Good Feet Stores Columbus location on Thursday, December 3rd. I was greeted by John Weinheimer upon arrival. Although the purpose of my visit was simply to obtain a warranty replacement and purchase a few pairs of cushions, John took the time to evaluate the fitment of all of the products. Through his attention to detail, John helped me to find that increasing both the inserts and cushions by one size will provide me with a better fit. I appreciate the attentive service John provided during my visit.

I was very please an optimistic with the Good Feet Store. Zack was very informative and helpful m, but most importantly patient with me and my 4 yr old that was also needing his attention. I can’t wait to step into this journey. Please ask me again in 6-8 weeks. Jim

Very good service. They spend a lot of time with you to get you fitted with the proper arch. Started noticing a difference right away. I would recommend the good feet store.

When I walked into The Good Feet Store, I could barely apply pressure to my feet. The bones in my feet ached and I could barely walk. Pat, the store manager sat down with my mother and I right away. Very kind and helpful, made our experience one to be remembered. When I stood up on the insoles he selected for me the instant reduction in pain in my feet and bones was just unimaginable. Thank you so much for helping me!

Amy was great helping me understand what i needed to do to fix my feet and helping me get going on a path to feeling better! 10/10 recommend her and the God Feet people!

Wonderful experience was very surprised at how much of a difference it made. Very professional will recommend to everyone

Gwen was extremely knowledgeable and kind. The Good Feet Store even trains and certifies their specialists. My appointment lasted less than hour and I walked out with orthotics in my shoes. A bit more expensive than I was expecting, but Ill save so much by not having to buy more shoes to try to get comfortable, and cutting chiropractic bills for my hips and knees! So glad I finally made an appointment!

Salesman was great, seemed knowledgable and was attentive.Halfway through appointment his boss arrived (woman) and poked her head in the sales room to see me but didnt say anything to me even though we made eye contact and I was the only customer there. Before the door swung closed I could see her wave her hand up in my direction and make a face to her other employee as to dismiss me being there. Im not sure what she thought of me to have that reaction... I had just come from work and was dressed nice, though how someone looks is never a reason to dismiss a customer.Immediately I felt uncomfortable and left, though their product felt great in my shoe. This behavior from a manager is unacceptable and sets the tone for the experience. If you want to go to a Good Feet Store I would NEVER recommend going to this one. I felt so disrespected and it was clear the customer is not valued at this location.As someone who has worked in retail stores for years, and corporate retail since, this is disgraceful.

Very professional and friendly. Gwen was very thorough and answered all my questions before I could ask them.I appreciated the the attention paid to infection control during this frightening time. Looking forward to the promise of health and well-being with the use of the orthotics.

I have been a customer with The Good Feet Store for a few years now, I’m so glad I made the choice to get custom orthotics! Some people may wonder, “is it worth the investment for orthotics, will it help at all?” My answers are yes and absolutely yes! I can wear my custom orthotics with all my shoes, no maintenance and I can’t imagine not having them. The staff is very nice and kind, super patient and always very helpful. I give The Good Feet Store a 10 out of 10!!

Cecilia is the best sales rep we have had at this store. She is very knowledgeable, professional, and friendly. PLEASE be sure to keep her!!We have been Good Feet customers for over 20 years and would highly recommend them.

Gwen, our Good Feet Consultant, was very helpful and patient to help my 89 year old mother replace her 20+ year old orthotic inserts. Nothing but the best service and quality to make Moms feet and body feel good. Thank you!

Received great service from Zach C. today! I went into The Good Feet Store in Grove City b/c I been struggling with plantar fasciitis for some time. Zach was very knowledgeable about this condition and quickly and efficiently fitted me with custom orthotics, which provided some immediate relief. Very glad I decided to see what all the hype was about!

I finally made the decision to do something about the pain when I walk. Gwen at the Polaris location was very helpful in setting me on the path to realignment!

Zack was super helpful. With his knowledge I was in and out of there my first time real quick.

Gwen was great!!! So far so good!!! Thanks!!!

Ive only worn the inserts for one day. It feels like there may be some improvement. Will see how feet feel after a few more days or a week with the inserts.

Zach was very knowledgeable and treated me great. Would recommend him to anyone!

Ive had a lot of foot pain so decided to stop in and check it out. So glad I did, Lisha was great and my feet feel are so much better. It is expensive but in my case so worth it. Thank you Lisha.

I made an appointment online and called before I rang the bell to enter the store for my appointment with my mask on, the staff wore their masks, too. The store was clean and well-organized. The Manager took excellent care of me and was very attentive, pleasant and helpful. There were quite a few customers who attempted to walk-in to the store and it was handled with patience and grace. This store is definitely doing their best to follow the rules to stay open during the COVID-19 outbreak and provide great service at the same time. I was able to try out the orthotics system in my shoes and was able to try them out in a few different pairs of shoes I brought with me. I am excited to start using the system as I am in the medical field and am required to be on my feet a lot and have been suffering the effects of plantar fasciitis for quite a while. Highly recommend!

They were very professional went in with 45 minutes or so I was all set my new shoes and inserts I feel great already great staff and very pleasant to work with Thank you Good Feet store.

OMG! What difference the moment I stood up and started with the inserts in my shoes. My sister who was with me even noticed that the way I was walking was much better then before the inserts. I am so glad that I went with my sister who was going to get hers and she talked me into getting mine. What a godsend. Thank you so much Good Feet!

I had a great experience at this store. Zach fitted me for my inserts. He addressed all of my concerns and answered all of my questions. I instantly noticed the difference when using the inserts. The only unexpected thing was the price. It is a bit expensive, however, my feet are worth it!

The guy Zach Caldwell helped me when I went in and he was absolutely amazing!!! Ask for Zach and you will not regret it.

I felt like she knew what was causing my pain I felt she was very knowledgeable of the product and I’m anxious to try it out

Drove 70 miles today to The Good Feet Store (Columbus, OH). Didnt have an appointment but read a review that said you didnt need one, they honor all walk-ins and an appointment made online is for website tracking purposes only. I also sent them a Facebook message asking about appointments. We rang their doorbell and was turned away for not having an appointment. No where on their website did it say appointment required. They will never get my business.

Instantly my feet r feeling better. The people r awesome. Very helpful.

The store was very clean and socially distanced. She took the time to get to know me and made sure I understood everything about the Orthotics. I would recommend this store.

The arthritis in my lower back causes extreme nerve pain to the point where it feels like the side of my thigh is being electrocuted every time I take a step. I went to the Good Feet Store with the intention of getting relief for my sore feet and not even thinking of how these orthotics could help with my nerve pain. When Gwen put the step 1 orthotics in my shoes I walked around the room and immediately realized that the shocking nerve pain on my thigh had disappeared! I am so happy knowing that this is a potential non surgical option I now have for the pain relief! Thanks for everything Good Feet Store! Gwen was fantastic!

Go to a real foot doctor . They denied me services based off of there no procedures within 6 months liability clause. 1 I didnt have a procedure done in the last 6 months. 2 they dont know the the difference between a distal tear and a proximal long head tear. Let alone know the recovery times and that orthotics will not effect a post proximal long head bicep tear 8 weeks out.Former Denver quarterback John Elway tore his proximal biceps tendon and went on to win 2 Super Bowls without any surgical repair. He claimed that the tear stopped much of his shoulder discomfort and allowed him to throw without pain. If he can traverse the obstacles of football 1 week after tear with a drs approval how is there orthotics going to change my stride chain to the point of risking injury to a completely healed bicep?They have tripled their price in 8 years and are pedaling the same material. How does that add up? Price gauging.Im a first responder spending 60 to 72 hrs a week on my feet that equates to 4 to 7 miles a day walking. The only risk of injury is my knees walking on concrete with plantar flexion. This is a business not a health profession looking out for your best interests. Go to a doctor.

I had a great experience at The Good Feet Store today with Amy. She was professional, knowledgeable and answered all my questions. I’m so glad I went!

I stopped in to have them check my arch supports that I purchased there 9 years ago. They were worn out and they gave me replacements for free!

The people were very helpful and explained everything very well.

There are two experts at this location who know exactly what to do. All I can tell you is you have to try it to believe it. Wow these supports, how beneficial! Literally, I now have happy feet. There was some intense pain in my knees, hips, and lower back for a little over a year while wearing them. My chiropractor stated that the orthotics were helping to correct the issues and to continue to endure it. I was glad I did. PLEASE, DON’T LET THE NEGATIVE REVIEWS FROM THOSE WHO DIDN’T TRY THE PRODUCT, BUT ONLY COMPLAINED ABOUT PRICE STOP YOU. There is always SOMEONE who complains, “this or that should not cost that much.” Did you try it? No you didn’t! To those people who hear the cost up front and yet complain that it is a rip-off: How would you like it if at YOUR PLACE OF BUSINESS, someone posted that YOUR cost were a rip-off, when the said client, DIDN’T EVEN USE YOUR SERVICES OR PRODUCTS? Please, do everyone a favor and keep quiet, unless you actually TRIED USING THE PRODUCT!

Took time to explain everything. No pressure to purchase.

I am not one who ever writes reviews but, I felt I must write this one. I purchased my insoles less than 4 days ago because I was going to be traveling and was experiencing such hip pain I didnt think I would make it through the airport. I put them in my shoes and have never looked back. The results are amazing and traveling has been a breeze! There is a bit of an adjustment but nothing compared to the pain prior! Thank you Good Feet!

You can not find an actual price online. My wife called the store and they still wouldnt give her pricing information. We drove over 40 minutes to the store, we sit down and the salesperson informs us of the product. Finally she gave us a price of $960.00 each. Absolutely not! These people have lost their minds!

Ive had to have orthotics since I was in an accident in my late teens. I went to the Good Feet Store and was pleasantly surprised! True professionals that are very courteous. They helped me in about 30 to 45 minutes. I was in and out had exactly what I needed. The experience was so good that I brought my wife in and she is now enjoying her orthotics as well. If you have discomfort or if youre on your feet all day I would recommend the Good Feet Store.

Great experience. Looking forward to less pain.

The sales person was good at his job (so thats why its not one star). However, these orthodontics DO NOT HELP and you get no time to test. The product was $800 (no insurance accepted) and was entirely non-refundable. I feel as though my desperation for relief left me vulnerable to being bamboozled. I was tricked, you should not let yourself be tricked too.

The orthodics appear to be helping. My only problem is it is a 3 step program. The 3rd step is pointless, it has no benefit at all and I feel that particular step was a rip off. I wish that this was explained to me and I was given the option to opt out of that 3rd step. I would definitely price compare with other options. I dont like that I was sold something (expensive) that does not benefit my condition.

I struggle with this review. The people are very friendly and did take good care of me when I had issues. My wife actually uses these orthodontics too and they work good for her - not great, but definitely good.My experience did not go so well compared to my wife. My experience left me laid up 3 times as every time I would gradually start wearing them and build up my endurance and then a few weeks afterwards I would end up in chronic pain struggling to move. I finally met with the manager after the third time and she said it looked like they put me in the wrong one. While I know it is not a perfect science, I wish they would of figured that out after the first or second time I reported having issues.Anyway, they did give me a full store refund. The problem is I cannot get the chronic pain to go away and now I have been in therapy for 4 months after seeing a medical doctor. This has definitely been very expensive with all the medical bills.On the other hand, my wife would probably give them a 4 out of 5 as they have worked well for her.My conclusion, it depends on the person whether these will work for you. If you try them and start having problems, demand a change before the orthodontics get you completely unaligned and start causing you chronic pain and ruin your whole summer.

I have used their product for years. My life is better and I am happier thanks to their shoe inserts. I have been walking without pain thanks to the Good Feet Store.

I walk a Dealership lot for a living, and finally, a few years ago made it to the Good Feet store. It has made a world of difference. This group knows how listen to what you do, and how you work, and offer the best solution. I am now on the entire system with the Good Feet branded inserts. I ONLY buy shoes now that I can (immediately) remove the insoles and replace them with one of my Good Feet supports and insoles. I highly recommend this product, this store and these folks. Thank you Ron and Team!

Personable, caring, genuine!

Have had these insoles for over a year. Only change is the added discomfort from having them in my shoe. Went back in after 9 months for help, received a different pair. 6 months later still no relief. Unfortunately, have to give at least 1 star in order to post...Edit: Been 2 weeks since I spoke with the owner and was promised a call back within a few days. Was told Ive waited a year, I can wait a few more days. Still no contact...over 2 months later

I had terrible pain from wearing The good feet store arch supports and I couldn’t get hundreds of dollars of my money back.I stood on the machine at redwing shoes. That showed me how weight was being distributed. The salesman gave me an arch support that cost $60 I am very satisfied with them.I have since found Duluth Trading boots they are the best ever. $139.00 arch support included in the shoe. “ The way it should be”

Shady experience with Good Feet Store. I understand there is a no return policy but their store credit is a joke. I tried using my store credit on several occasions to buy tennis shoes. I was given the same line every time I went in. We dont have shoes in your size. Come back next week I asked if they could be ordered for me and was told they could not order them and that I could come back in the following week. I wear a size 7 1/2 which is a very common shoe size. I think they were hoping I would stop trying so they could keep my $300. I ended up with the display model and didnt realize until I got home that the receipt was not in my bag. The salesperson had the receipt in their hand but never put it in the bag. The only reason I gave one star is because the rate and review would not let me do zero stars.

We went to the store on Polaris Parkway to find relief for my husbands sore foot due to a callous. Matt spent much time explaining how the arch supports might help and my husband tried two of them. Then we remembered that he had had supports before from his doctor and we still had them somewhere at home. Matt suggested that we find them and see how they worked. If needing upgrading we could return for help. This was an unbelievably good experience. No hard sell and much help. I would recommend this store (and Matt) to others.

My Doctor and Therapist said I NEEDED to get these shoes and inserts.. BUT and I MEAN BUT $350.00 for INSERTS and $300.00 for TENNIS SHOES is TOTAL B.S............ This is ridiculous............The guy who worked there was awesome but not paying that price......

I visited the Goodfeet Store a while back. The gentleman who helped me was extremely helpful and explained everything very well. He never made me feel that I was taking too much to his time. However, when we got to the cost I hesitated. After that I visited with my orthopedic surgeon and got customized orthotics at about $200.00 less

Understand that when you make a purchase here, there are no guarantees and you cannot get your money back. The paperwork says that they will make exchanges within 60 days. Verbally they say it takes 4 to 6 months to adjust. In other words, by the time you figure out that it will not help you, there is nothing that can be done.After spending about $1000 my wife had increased pain in her feet and their product also caused knee pain.This product is hit or miss. My recommendation is that you avoid them and see a doctor who specializes in these issues. If the doctor says go here, then do.So, if you opt to do this. (1) buy one and only orthotic insert. (2) dont wait, be proactive and keep going back until it is ok. You must return on a weekday by appointment so you may need to take off work to do this.They will push for you to buy three. They claimed it was worthless to not get all three.When I had this done by doctor referral, the person made one and only one insert; appointments were done at the hospital.My wife was very unhappy with any offered resolution and I would need to take off work if I wanted to go in with her since they wont handle exchanges on Saturday and it is by appointment only.The staff was friendly, so no complaints there.

Great new pain relief store for me. I went to the Good Feet Store on Polaris Parkway with some severe foot pain. They sat me down did some balance and footprint tests and i tried 4-5 pairs of arch supports on. They fit me told me how to wear and for how long and man my foot pain is going away. I should of went a year ago.

You are paying for all the advertising. Over priced and cannot get a refund if the inserts do not help. . $500.00 is paying g for advertising and of that $40.00 for the inserts. Do not work.

They helped my daughter find solutions to her aching feet.

This stores sells orthotics. The very rude fellow who greeted me reiterated a few times. He offered no other help. Not a good experience.

Gary and his team of foot care specialists are great! Super friendly and they know how to translate foot pain into a solution!

The NOT SO good feet store refused to refund a gift card I myself bought for my husband, that he refused to use. I was forced to buy two pair of Junk shoes that fell apart within 60 days. My lost was $365.00 Very dissatisfied with product and customer service. BUYER BEWARE 😡

Although my specific anatomy/alignment and foot problems left me in the minority of people for whom these orthotics were not conducive to success, store management quickly reached out to me and offered a resolution to my issues.

No insurance, they want cash only

Had problems with the product they really hurt my feet.i have wore professional made ones so I know how to brake them in so when I called and told them they where hurting my feet to the point I could not where them I was told I needed to break them in longer so you would be better of to go to a foot doctor and have them made for your feet or just buy the Doctor shoals inserts.just my opinion over priced.

Desiree did an excellent job. She was informative and made sure I made the best decision possible for my given situation.