I originally did business with MTBusiness solutions, some how my contract and service is now with Comdoc. It has taken 3 weeks to speak to a person. I have left over 20 voice mail messages including the president of the company. They do not care about their customers. Especially their small ones! I was told by my sales rep, when he finally returned my call I was too small of a customer to care about. Worst customer service EVER!
While Xerox branding holds it own the review is for ComDoc Sales & Customer Support. My only advise is look elsewhere. I have found both their sales & customer support to be dishonest at best with no follow thru regardless the chain of command we have spoken with. We will purchase our new equipment elsewhere in 2020 from a different trusted source.
Its the place to be and work.
- Address:330 W Spring St, Columbus, OH 43215, United States
- Site:http://comdoc.com/
- Phone:+1 614-628-8400
- Corporate office
- Copier repair service
- Office equipment rental service
- Office equipment supplier
- Printer repair service
- Monday:8AM–5PM
- Tuesday:Closed
- Wednesday:Closed
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–5PM
- Sunday:8AM–5PM
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