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Planes Moving & Storage Company Of Columbus
2000 Dividend Dr, Columbus, OH 43228, United States
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Planes Moving & Storage Company Of Columbus
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Ph
Review №1

The team of movers that packed the few items we needed them to and loaded all of our belongings into the trailer were very polite and seemed to know what they were doing. Our only concern was the care of the furniture seemed so insubstantial. Blankets were used to cover everything, but none of the feet were protected and the pieces were placed in the trailer every which way. It’s hard to watch when you own the furniture. The only other issue we had is the condition of the furniture and other items were cataloged without us reviewing the pieces with the team member. He added “worn” and other descriptions to everything. Then, after everything was packed on the trailer, asked for our signature on the report. We were told unless the item is brand new everything has wear. With a couch that was only two years old, in a room that is never used, and only grown adults live in the house, listing that piece of furniture as worn was disappointing. Just appears to be the perfect way to protect themselves should anything happen to the items during the move. Again, the movers were nice, polite and got the job done. But these are things we wish we would have known ahead of time. That is why I am sharing this review for others.

Sc
Review №2

The Planes team exhibited professionalism and courteousness throughout the entire process. We had to fire our mover with less than two weeks before closing date. I contacted Planes and they worked very hard to secure the dates that would not impose on closing. The team that packed and loaded our belongings were very efficient, professional, and courteous. We could not have been more pleased with the service.

Ca
Review №3

Taylor and Carl were very professional and efficient. Unloaded and unpacked 20 foot container in short order.

Me
Review №4

Ohhh my GOODNESS this was THE best moving experience Ive ever had! I cannot say enough good things. Kind, courteous, funny, fun, professional, and stress relieving. I would recommend 1000% and also will be using them always.

Al
Review №5

Very nice guys, got the job done quickly and easily. They were also very helpful with answering any of my questions.

Mi
Review №6

We did the virtual estimate and got the quote, everything seemed in order. When I went to book, only a couple days later, turns out they were at capacity and only offered me dates AFTER my lease ends. I understand that its a business, first-come-first-serve, but I should have been made aware that I would need to books them ASAP. Even the email with the quote said Whenever youre ready to book.Worked out for the best, Im much happier to go with a company that will be more professional.

Me
Review №7

Glad I packed a lot of my own stuff. I packed it better than they packedthe rest of our stuff. One of our guitars walked off and one of my favorite posters which was autographed by Dan gurney got ripped from the way it was packed.

N.
Review №8

Planes moving communicated with us extremely well throughout the entire process, from booking through loading. Taylor and Keith did an amazing job loading two crates for us. The team was on time, listened to our needs and worked with us to get everything on the truck that we wanted to take. They were friendly and professional. Debbie, our move coordinator, was a pleasure to work with and checked in on us regularly. Thank you.

Ti
Review №9

Excellent quality and customer service.On time and efficient movers.The crew worked non stop and were able to do both packing and pickup on same day.Highly recommended for your moving needs.

Sh
Review №10

I hired them to move everything I needed from my parents house to my new apartment. They were super quick! I was expecting everything to take at least 3 hours but they got it done in about 2. I asked my mom to just sit on a chair in my apartment so the door could stay open and I didn’t even need her to do so. Scott and Russell were who moved my things. Everything was done extremely professionally. They put my furniture exactly where I wanted it and nothing arrived damaged. They even put took apart my bed and put it back together without me saying anything. I would definitely recommend this company if you need a move. And if you can request certain people, Scott and Russell are amazing!

St
Review №11

The moving crew with Scott was outstanding. All were very helpful, friendly and committed to making our move as pleasant as possible. They were hardworking and professional. We greatly appreciated what they did for us.

Jo
Review №12

I want to mention that the two movers sent to do the job were professional, efficient (given sometimes challenging circumstances), kind, and patient with my requests and sometime fretting. It was a pleasure to have these workers who did such a great job. Much thanks to them and everyone else who assisted (including the contact person who both called and texted me promptly and professionally with information and help in clearing up my confusionn) with the process.

Ke
Review №13

Scott and his team were incredible to work with. They were reliable, on time, careful with unpacking the storage bins and had a very efficient process. All 3 guys were extremely useful, helpful, and all around great people. Highly recommend their services for anyone moving.

Jo
Review №14

Scott and crew were amazing, fast, professional, courteous, clean, etc. I tested their patience a bit and surely got on their nerves 🙂 but they were extremely accommodating and gave insight into how things worked. I used Planes to move from Germany to Ohio and they were good then so I chose them for our move to Italy. Scott & co. are awesome. Tip of the hat to Rosalia. Thanks!

Je
Review №15

They make moving easy! Everyone was so nice and helpful. They were careful with my things and made sure everything I wanted to move made it into the truck. The guys were kings of tetris. I still dont know how they crammed all my stuff in the truck. Hands down best way to move. Id let these guys move me any day!

Bo
Review №16

It was less stressful trusting a well known moving company. The movers were very professional and courteous. There price was higher then others, but you get what you pay for.

Je
Review №17

I had a move from an apartment and a storage unit into a new house. Scott and team made this potentially tricky and problematic move into the easiest part of the process. They were punctual. They were fast. They were thoughtful and careful with my belongings. They were so personable, engaging, and friendly. It was a pleasure to watch them work.I have moved many times in my life using my own vehicle and asking for help from friends. And it’s always been sort of a nightmare. If I ever need to move again, I will be calling on this team to help. It was worth every penny. I cannot recommend this team highly enough. Do yourself a huge favor.

Ma
Review №18

This crew was fantastic. Each employee demonstrated the upmost in professionalism and made this process seamless. Cole and his team were respectful, attentive and very personable.I will both use and recommend Planes in the future based on my experience today.As a business owner myself, the company should be proud to have these employees on their team

li
Review №19

Used Planes for an international move . Scott and his team worked extremely hard for two days packing and loading the container.They were professional, courteous, hard working and made the two days stress free.I would not hesitate to recommend them to anyone moving .

Mi
Review №20

The Planes movers were good guys! Coles team moved my Household Goods from their storage facility in Hilliard to my house. Cole reached out a day before and explained how he and his team would conduct the move.They were easy to work with and took care to ask us where we wanted our belongings if it wasnt clear. As our beds were disassembled by the movers at our last house, Cole and his team reassembled them with care. If there were any questions, they didnt hesitate to ask for guidance.The team set up cardboard guards to protect our hardwood floors and newly painted walls from any errant bumps, which was thoughtful. Ultimately, they handled the furniture well enough that there werent any bumps anyway.We did have some damage to a few belongings, notably a sleeper sofa that was mangled pretty badly on one side, hence the four stars. We assessed this to be from poor storage (the warehouse not using moving blankets and cramming things in) and not a knock against Cole and his team. Either way, Cole apologized for the warehouse storage and was completely upfront with any damages that he found.Besides the damage, we were quite happy with Planes. It was nice to see a moving team thats careful and considerate. Cole clearly runs a solid team and wed be happy to utilize them again.

El
Review №21

The crew was careful, did an amazing wrapping and packing job (I had no idea how much care went into international moves)

He
Review №22

Kind. Detail-oriented. Conscientious. Strongly recommend!

Mi
Review №23

Used this company for relocating for a new job. The team was very professional, easy to work with, and responsive to getting things started. The team worked very hard and noticeably quick even during a winter storm! They got the job done quick and did a very great job. They made sure I was content as to where they placed my boxes in my unit as well for my ease and convenience. Also made sure I was content with delivered inventory to make sure nothing was misplaced. I highly reccommend this company!!

Ga
Review №24

This move was a good experience for us. They moved a lot of difficult items with no damage and did it in a timely fashion. Great crew. Would recommend Planes to anyone.

Da
Review №25

Cole and his crew did a fantastic job in the first part of our out of state move. They moved all of our household goods from our home to the local storage location.The entire crew was responsive to our requests, took appropriate initiative and were very courteous.

Pa
Review №26

The planes moving team was awesome . They completed our move in 4 hours, not even some rain slowed them down. I would recommend them !

Ho
Review №27

We absolutely adore Scott and his crew! They were amazingly professional, very courteous of our belongings and new home! I would HIGHLY recommend them for anything moving related! We moved over 700 miles and they stored and unpacked our entire household. I would choose them over and over again any day!

Bo
Review №28

Scott, Amber,Randall and Jesse did an outstanding job! They were right on time, professional, courteous and accommodating to any thing we asked!I would highly recommend!Bob Hatley

Ma
Review №29

Guys where very professional and really helpful. Got everything into my places quickly and efficiently. Ensured every single item on my shipment was accounted for and annotated anything that was damaged and gave me the info to make a claim. Both guys where great over all and every helpful!!

M
Review №30

Elonzo and Jakob were great. They were very nice and careful with our property. The people handling my account with the company I would not rate high. They told me they would call the day before to tell me what the time window would be to expect the movers to arrive. I never got a call. I called the office at 10 till 5:00 and couldnt reach my account managers. I finally reached someone in customer service who looked up my account and was able to tell me what the window was since it was recorded on my account. I never did hear from either one of my account managers. I was very dissappointed with their customer service.

Cr
Review №31

Everything was awesome from initial contact through completed move. Guys were careful with furniture and very polite. Highly recommend!

Er
Review №32

Our experience with Cole, Dylan and Kesean was amazing. They were timely, personable, efficient and professional. We appreciated their focus, hard work and organization. This was a large international move, that was flawless. We couldnt be happier. Thank you for your time and energy. We would definitely recommend this service and/or use you again in the future.

Ma
Review №33

Cole Andres and his crew were non-stop hard work. They arrived and completed work both days on-time. They were flexible with the packing plan and professional the entire day. They showed great care with all of our goods especially our heirloom and high value pieces. They took all measures to ensure no damage to the house as well. This was by far the smoothest packing/loading experience Ive ever had.

Cy
Review №34

Moving day was scheduled for October 26, 2020. We were moving some of our furnishings from Ohio to Orlando.Ty and Keith arrived promptly at 8:30. I took them on a walk through and they went to work.They handled, disassembled, and wrapped our things with care. It was obvious how much they enjoyed their work and took pride in a job well done.I would definitely recommend this company.They planned the move for the week we wanted and executed 2 months later just as planned.

Ja
Review №35

Our movers couldnt have been any nicer and more professional...would highly recommend them again

Ch
Review №36

Excellent service, efficient and attentive movers. We are so happy we went with planes moving and storage, United van lines!

Gr
Review №37

Scott & Jesse we’re fantastic! Totally professional, prompt and courteous. They took extra care to ensure I was satisfied and were very respectful of keeping my place neat in a snowy slushy day. I highly recommend them and will happily use them again

Er
Review №38

We used Planes when relocating out-of-state. Scott and his team were top notch. They were on-time, friendly, and made quick work packing and loading our belongings. Letting someone else pack your things can be stressful, but Scott made us feel at ease during the whole process. They are true professionals. Definitely recommended.

La
Review №39

Amazing service! Taylor & Jesse were prompt, quick, friendly and professional. After everything was moved in they spent time asking if I needed help with anything before they left, and even helped move boxes to get all of my rugs placed. Highly recommend!

Ro
Review №40

Our office has large reclaimed barnwood workstations that were cumbersome to move. Austin and Drew of Planes Commercial Services made the move to new office space look easy. They were knowledgeable about getting the tables into the new space even though the doors were very narrow. It was a pleasure to work with Planes, we were on a tight schedule, they scheduled our quote and move within a week, arrived at the agreed upon time and executed the move flawlessly.

Sh
Review №41

This was my 4th and final move organized by the military. By far the most professional and smooth running operation I experienced at destination. Scott and his crew were professional, engaging, and efficient. They communicated constantly and exceeded our expectations. Would recommend to anyone moving in Columbus area.

An
Review №42

Polite and friendly. Robby and Corey moved me and they worked very hard

Mi
Review №43

Very professional and courteous. Handled our possessions with care. Great communication throughout the whole process. Highly recommend!

Ji
Review №44

Highly recommend this company. The guys were great. Fast, respectful of our things and did a great job. Highly recommend!

Ra
Review №45

Cole and his team were great! Dillan and Keshawn were fast and professional and handled my items with care. I am very pleased with the service they provided!

Le
Review №46

Planes Moving and Storage did a great job with my move. Having you furniture in storage for 2 months can be a little scary but everything was crates and kept safe and sound. My crews on both ends of the move we efficient, on time and very professional. I would definitely use them again and will recommend them to friends and clients.

Da
Review №47

The crew that packed, moved us, and unloaded was the most professional group I have used in all of my moves. They arrived on time, or early, and communicated their time of arrival ahead of time. Everyone was extremely professional, courteous, and extremely helpful. They went above and beyond, helping me move a large Tv delivery the day of the move. I highly recommend.

Ro
Review №48

Cole and his crew arrived on time and were great. They inventoried and moved the contents of my apartment carefully and effeciently. They were very professional throughout.

Ma
Review №49

Cole, Dylan, Dakota were amazing. Super personal and willing to answer any questions during the move process. The functioned extremely efficient. I would recommend if you are using Planes moving you request this trio!

Ke
Review №50

The crew did a great job getting our house loaded and handled our belongings with care!

Ha
Review №51

I can not recommend this crew enough! The guys were extremely professional, friendly, efficient and trustworthy. They made my move a real pleasure, when I was initially really anxious. I will use them for every subsequent move without a doubt!

Jo
Review №52

Very professional and responsive moving company. The team leader responded consistently through text messages during a level 2 snow storm. I would highly recommend this moving company as they are efficient and respectful of our personal items.

Ma
Review №53

Cole and his team did a great job. This is my 3rd time using planes for a move and I’m sure i will use them again. Thanks!

Sa
Review №54

Cole Andres and his team were fantastic! I would absolutely recommend using their services and am so grateful for their help.

Da
Review №55

Bryan and Chris did an incredible job packing our place. They were on time, very efficient professional and courteous.

m
Review №56

Out of 4 military PCS moves throughout my career; the Planes Moving and Storage Company crew led by Cole has been the best I have experienced so far. They were on time, friendly, courteous, speedy, and efficient. Cole was an active and attentive supervisor for his crew and he provided me with one of the most accurate, thorough, neat, and complete inventories that I have ever received. Paperwork was filled out with extra care with no cut corners and each document was gone over and explained 1 by 1. Dillon, Keshon, and Dakota (I apologize for any misspelling of names) packed all of our items with extreme care from the smallest dish to our large office and bedroom furniture. From the moment all 4 of them showed up (exactly when they said they would) they worked non-stop to be in and out in a timely but careful manner. All of our furniture was wrapped, boxed, taped and moved with proper equipment or 2 person lifts as needed. I would 100% use this crew again for any packing and moving requirements. Thanks again gentlemen, I appreciate the extra care taken.

Le
Review №57

They were very respectful of our items and space. They worked great as a team to get everything done efficiently.

Is
Review №58

The movers were great. Careful with my things and responsive to my requests - especially for furniture layout and assembly. There were also a couple last minute services I wanted to add, which they worked with my moving coordinator to get approved. I will definitely keep them in mind for future moves.

D
Review №59

We had an amazing experience with Planes (my wife and I used them for the second time while moving) We wouldnt recommend anyone else. They were prompt, friendly and had great customer service. Scott and his crew REALLY went above and beyond for us!

Me
Review №60

Very impressed with this company. Scott and his team that consisted of Randall, Chris, and Mark did a fantastic job. Took great care of our things let us know what was going on in the process. Was very respectful and polite. Would definitely recommend to anyone

Ro
Review №61

I was impressed with speed and courtesy of the moving crew.

Bo
Review №62

Glenn, Calvin, Tyler and Korey were efficient, safe and professional in their approach to moving our home in less than ideal weather. Great job and I’d recommend them to anyone!

La
Review №63

Scott and crew were amazing, showed up promptly at our agreed upon time, everyone was courteous and professional. All my items were packed carefully and efficiently- 5 stars, I certainly recommend Scott’s crew and the planes team for anyone moving and needing packing help!!! Well done and thank-you so much.

Mi
Review №64

Cole and his crew did a phenomenal job packing our house. As a military family, we move quite often and can say that this was by far the best experience/most efficient pack out we’ve had. Could not recommend highly enough! Even with two children under the age of 3, requiring naps throughout the day, they were able to work around us and still accomplish the job in a 1/3 of the time we expected — without sacrificing quality. Greatly appreciate their hard work, would recommend to anyone looking for assistance with their move!

Po
Review №65

Fantastic team of friendly experienced movers. Would recommend them to anyone!

Br
Review №66

Cole and the other two gentlemen did a great job. They arrived during the delivery window. They were really helpful putting together furniture and moving around larger items. Everyone was really friendly, and it was an overall great experience. I would definitely use this company again.

Su
Review №67

Very professional, very careful with our belongings. Loaded very quickly for an out-of-state move in a snow storm! Would recommend highly.

Ke
Review №68

Very professional with quality service. A smooth transaction. Would most definitely recommend them for any move! We have used United before and are very satisfied customer’s.

Jo
Review №69

This was our second move between states and our experience with Planes United was far better than our first move with another company. Everyone we interacted with was professional and friendly. Tom and his crew who packed our home took great care in protecting our belongings. Scott and his crew who delivered our belongings to our new home were also great. Very professional, friendly, efficient, and courteous, we are grateful for their hard work. They would be who I would call if we move again. These two crews made moving our belongings far less stressful than it was for us with another moving company.

Co
Review №70

The crew was wonderful and worked well with me to ensure I I had all my goods. They delivered everything in a timely and smooth manner.

Er
Review №71

Scott Allman and his team (Mark, Randall, and Chris) were amazing! They were super careful with all 250+ pieces that they moved expeditiously and without a single complaint / negative comment about something being too big or awkward. They made my parents feel comfortable, and that was so important to me. Great job, guys! (Aaron and Jeanie in the office were great, too - very helpful throughout the entire process.)

Pe
Review №72

We hired Planes Moving & Storage for our recent move to PA. Scott, the owner operator was fantastic! He had Tim and Stevie on the job with him and they too were great! They packed and loaded two trucks in one says time.They were so pleasant to work with and very professional! Not one thing was damaged!We have used Planes twice now and they have always taken good care of us. I would highly recommend Scott and his crew! The office folks for Planes are awesome too, including Aaron Weeks.On a scale from 1-10, the entire experience was a 15!!Phil and Peg

Ma
Review №73

This was a great company to have move us. There was no stress or worry. The team was very nice and professional!!

Al
Review №74

We used this company on two different moves and both times the service was perfect. We recently recommended their services to a co-worker and we did so without hesitation !! From the initial visit for the estimate to the call after the move to make sure you are happy this company is top notch!

Em
Review №75

They did a good job, but I could tell they were impatient to get everything done as quickly as possible. They showed up without masks on. I had my items set up in the garage / open air and sat more than 6 feet away, so it was fine. Be prepared to remind them to use masks if you will be allowing them in your home.

Na
Review №76

The team that helped move us was phenomenal. They were quick and efficient. Very professional and met all of our needs. Thank you!

Mo
Review №77

Scott, Jessie and Robbie were efficient, polite and very careful as they packed the contents of my home for an out of state move. I appreciated their hard work!

Br
Review №78

The crew was friendly, professional and efficient! They definitely made a stressful process so much easier!

hi
Review №79

Scott and his team were very helpful. We loved working with them and they made it such an easy and convenient process for us. Awesome work. Thank you.

Sa
Review №80

Scott’s crew was friendly and courteous. They worked very hard to provide a great moving experience and worked well with me specifically to re-construct my Pilates equipment. When it looked like I might have to discard 1/3 of my sectional sofa, Scott did some problem solving, took the legs off, moved it then put it back together. My husband and I were very satisfied with the service.

tr
Review №81

The team was awesome. Everyone was friendly and respective of our furniture

Ty
Review №82

Cole and Keaton were awesome. They were quick, efficient and had a phenomenal attitude! They took the pain out of moving, can’t recommend them enough! Great job fellas!

Da
Review №83

Scott, Mark, and Randall were very detailed when wrapping and protecting our furnishings. They were very thoughtful and careful when trying to maneuververy heavy and larger pieces of furniture up and down stairways. There were no damages to anything that was moved. I would recommend them to my family and friends. Thank you guys!Dan

Et
Review №84

Cole and The Spartan Team took great care of us. They were punctual and very polite. They treated all of my belongings like their own. They were very quick and made sure that they put my things in the correct location. I couldn’t have asked for a better moving team. I would highly recommend them for your next move. Thank you Planes!!

AM
Review №85

We moved from Nebraska to Ohio, Scott and his crew were excellent at their job. They made the moving process easy!

Ni
Review №86

The Planes team was on time, very professional, and mindful of the time spent.Great guys to work with and really made the process stress free!Highly recommend Planes!

Sh
Review №87

Great service. Very quick and efficient. A bit pricey but worth the cost. Would definitely recommend to others.

Ch
Review №88

Movers showed up 2 hours late and high, reeking of marijuana. They fought with the driver all day, complaining about the weather, gravel driveway, hard work in general and one movers birthday. Eventually, an argument broke out, with the driver asking the movers not to curse in my home, in front of my 8 year-old twins. The movers refused to complete the job and stormed off, leaving the driver and I to complete the work. I then had to transport the driver to drop-off the delivery vehicle.

Ky
Review №89

Scott and his team were really fantastic. What was supposed to be a two day job was only one yet they still maintained the quality I expected for my family. Scott was professional and communicated with me throughout the process, even offering helpful tips along the way. Great job guys!

Ma
Review №90

Cole and Kesean came out provided an excellent moving service. I would definitely recommend Planes Moving to others.

Ma
Review №91

Our family had a wonderful experience moving across the country with Planes. We had a lot of anxiety about moving during the Covid pandemic, but Planes went above and beyond to ensure that all of our safety concerns were addressed. Our service coordinator, Cathie, was responsive to all of our questions in a very timely manner, and everyone we interacted with during the actual move (packing and loading, vehicle pick up and drop off, etc.) were courteous, respectful and professional. I would recommend Planes to anyone looking for a safe and seamless relocation.

To
Review №92

Professional and careful movers. They did an excellent job and I will recommend them to anyone I know looking for a mover.

Pa
Review №93

The crew that moved us were amazing! I did not get all of their names but Scott was the lead person and he was very nice. They were all very careful with all of our items. We did not have one thing that was damaged when we arrived at our new home.

Su
Review №94

Great service - speedy and quality work.

Am
Review №95

The staff was very helpful especially when I needed to change the move date. They called to confirm our appointment, and showed up on time. They also did a very professional job at packing.

Ka
Review №96

I had a great experience with Planes Moving & Storage helping me move out of my college apartment. They were very professional and fast, even with moving in the rain up and down lots of stairs inside and outside of my apartment. Highly recommend using this company, and I will definitely consider using again in the future when I move again!

La
Review №97

We had a poor experience with an out of state move. The move team in Columbus was terrific but the company United/Planes contracted with on the other end was lousy. They sent a skeleton crew of 2 to unpack a 10,000 lb move and were unable to complete the job. The communication and response from the administrative office has been lacking. I will not use them again mostly because of their poor follow through.

Sh
Review №98

Very careful and effecient movers.

D'
Review №99

A delight to work with the Planes Moving TeamAlex that made it happenKaren that coordinate it all and the crew that packed, Picked and drove awayThey made the move painlessly for us and for our clientsI will keep using Planes and obviously recommend them to anyone who needs to move

Ti
Review №100

What a hard working, professional group of guys! Scott (the team leader), Mark, Randall, & Scott did an amazing job!! From Scotts years & years of service to Chriss 2nd week on the job, I was very impressed!! Treated our belongings with such care & respect. I would hire them again! Hands down, a great job!

Information
18 Photos
100 Comments
4.8 Rating
  • Address:2000 Dividend Dr, Columbus, OH 43228, United States
  • Site:http://planescompanies.com/
  • Phone:+1 614-777-9090
Categories
  • Mover
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–12PM
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