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Lasting Impressions Event Rental, Inc.
5080 Sinclair Rd, Columbus, OH 43229, United States
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Lasting Impressions Event Rental, Inc.
Comments
Br
Review №1

Love them! The guys made sure I had just one trip and Cara always runs a smooth ship.

Mi
Review №2

Phenomenal! Last MINUTE table/linen/chair rental due to weather changes. The high chairs and tables/linens REALLY made our small event a professionally looking one! They are not called lasting Impressions for nothing. Quick and easy process!

Ka
Review №3

Office staff AND Delivery teams were professional, friendly, helpful and efficient. I could not get over how quickly they arrived, completed the work and were done. Before they left they made sure I knew exactly how it all worked and set everything up perfectly for us to use. They were a group of a really great team. Hats off to all of them. Great service from start to finish.

S.
Review №4

Service and quality are excellent. Prices are very steep!

Sc
Review №5

Super friendly and professional! Being able to rent insulated food transport containers saved my second catering event because it was outside without electricity. So thankful!

Sh
Review №6

Very great experience all the way around. The folks that delivered and picked up my tables were so great!

Ba
Review №7

Absolutely recommend! Their staff, senior account manager - Jody Repasky - and owner - JP Fritz - are an amazing team and provide non-stop quality products, customer service, thoughtfulness and creative thinking with fair prices thrown in. We have been so impressed with their customer loyalty and ability to think outside the box. Equally as important is their upfront honesty. We worked with them on a wedding that had to be cancelled due to COVID and will be forever thankful for their kindness.

Ly
Review №8

Convenient pickup, great service and high quality products!

My
Review №9

I cannot possibly speak highly enough of Lasting Impressions. Every single person who we’ve interacted with has been wonderful. They helped us out at the last minute when things didn’t work out with another vendor and provided chairs, linens, dishes and all sorts of other items for 70 people and at a very reasonable cost. Highly recommend!

An
Review №10

Everything we rented arrived the day before the event! They set it up perfectly and tore it down the next day. We had no issues with communication or payments. The price was affordable as well! As far as tent rentals go at least. I would recommend this company to other couples.

Mo
Review №11

I was very disappointed with my call to Grace this morning regarding rental of Pipe and Drape for a trade show this weekend. She asked the area that I wanted to cover. I stated the area I have is a 6ft by 10ft. She stated well is this personal or business. I explained its for business. She proceeded to state Oh well you need to have a minimum order and my order did not meet that. I asked is that because we are a business. She stated no its because your order will only be $30.00 and some change. I said You did not let me finish perhaps I wanted to order more She stated Well I asked you that at the beginning.Well I just stated to Grace that I would just look elsewhere. I am pretty disappointed as I normally get very good customer service. I have sent many customers to your business, many brides, many business owners. Perhaps just a bad day Grace...but unfortunately you lost me as a customer.

Tr
Review №12

Always a good experience with front staff and the staff in the warehouse. Everyone is always nice and never had a problem with my rental. Seems like they are well stocked. Theyve always had what I needed.

Al
Review №13

My husband and I were married in June 2018. LI Rentals were so kind on my visit to pick out linens and chairs. They worked with us on last minute booking dates for set up and tear down. We had some venue hiccups, but they handled everything seamlessly. Everything looked amazing day of! Thank you for everything!

Fa
Review №14

Nice customer service. We had ordered pipes and drapes. But during the decoration, we realized that we measured the place wrongly. Called them back to see if we could change the pipes. They were willing to get us different pipes size.

Br
Review №15

Rented an outdoor red carpet. Picked up the item and discovered it had black spots on it which appeared in our photos. When I dropped it off, I expressed my concern to the office. The people at the return counter were already aware of the issue and agreed there was a problem.I waited a few weeks to hear from the owner who was out of town. I followed up again and was assured he would call back.Two months later, I called again and was informed that the office manager and owner had looked at the rugs and determined they were fine for outdoor rentals. $100 for a red carpet with black stains. No refund, no real apology.They have lost business from our organization.

er
Review №16

Very friendly staff that works here at lasting impressions,just be very careful of dealing with the I Pave paving company that claims to be in this building. They are a scammer paving company that does horrible work, just look at this parking lot they resurfaced it.

Er
Review №17

Highly Recommend!! They made planning my first party a piece of cake!! Thank you!, we will use your services again.

Br
Review №18

We have rented from lasting impressions many times and have never been disappointed and the customer service is always great

Ch
Review №19

Always timely, courteous and efficient. Fantastic rental company that you can count on.

Ja
Review №20

This place plans the best events in Ohio tables,chairs,tents you name it

Be
Review №21

Very patient and helpful staff, and plenty of options to choose from. Did elect to rent some of their equipment for our upcoming wedding reception.

Je
Review №22

I worked here, & the staff are great .! They are very respectful.. sometimes it’s hard to deal with BUT THATS ANY JOB YOU WORK at . It gets stressful at times but mark the owner ERIK IN DISHROOM & jp the owner were ALWAYS THERE to get the help u needed ... you treat other as YOU WOULD WANT TO BE TREATED & that’s #1 rule speaking for myself I think they were too NICE .! after being so leinyent with everyone PEOPLE started to take advantage & thought they could just do anything .. I actually thought pasting impressions are very good at their .! if your looking for a job They are the ones .! Unlike what others say I appreciate them allowing me the time there ❤️

In
Review №23

Easy and quick rental process

Je
Review №24

A great place to sort out some decisions for events.

Ri
Review №25

They have everything you need for events at great rental rates!

Ka
Review №26

Leading up to the event the company was helpful and responsive. Great. Then, every event planners worst nightmare, they showed up 1 hour late for set up. 1 full hour of not being able to get a hold of anyone and pure OMG what are we going to do if they dont show?!?!?!? On a 1.5 hour total timeline for setup, that is an eternity.It caused so much undo stress and was the first domino that caused multiple others to drop. There was no volunteer check-in, no volunteer breakfast, and our MC started over 30 minutes late, which required us to cut out part of our programming. It was the worst way to start a 5k event when you are hosting 1500 participants, 80 volunteers and literally have a 3 hour window to show your participants a great time.Adding insult to injury, the sales and service staff denied our timelines when we provided feedback post event, even though we had time-stamped calls from their after-hours response team. Finally, we spoke with the owner who investigated our issues and confirmed that the setup team WAS 1 hour late to arrive, but even then, his excuse was that it was a morning event on a Sunday and using the words of owner, JP Fritz himself, If I am being honest, my guys dont want to wake up at 5 am on a Sunday, and good luck finding a company that you dont have the same problems with.Well, Mr. Fritz, if that is the case, perhaps you should not make a commitment to a company on a service you cannot deliver, not to mention charge them a premium for delivery and labor. Nearly $5,000 in rentals for a 4 hour event and that is the service and the response you will get from this company. Even after the owner admitted that they failed to hold up their end of the agreement, he said I think a $300 discount is reasonable for the trouble. Really, do you? Absolutely not the kind of service I would expect from a company based in the service industry.On a brighter note, unsolicited by me, both my event MC and race timing company recommended another rental company, ACC Party Rental. Ill bet they have people who are willing to do a couple hours worth of work on a Sunday morning for $5,000.

Br
Review №27

They have really good prices and they deliver and pick up!

Re
Review №28

Not very attractive place nor do they have and attractive display of their rental options. Very full and expensive for Columbus Ohio need to look at similar facilities in NY or Boston to learn how its done.

Tr
Review №29

Slow service....but renting tables and chairs are good pricing.

Za
Review №30

Very friendly staff, great products, and the highest quality service.

Me
Review №31

Wonderful service and a great selection of rental items!

An
Review №32

This crew is always helpful and polite.

St
Review №33

Best Event Rentals in central Ohio!

ra
Review №34

Great work experience....

Jo
Review №35

Great place to rent an work for

Ma
Review №36

I ordered some tables and tents from this company. Everything was delivered and set up as promised. A bit costly, but worth it.

Information
18 Photos
36 Comments
4.3 Rating
  • Address:5080 Sinclair Rd, Columbus, OH 43229, United States
  • Site:http://lirents.net/
  • Phone:+1 614-252-5400
Categories
  • Party equipment rental service
  • Linens store
  • Stage
  • Tent rental service
  • Wedding store
Working hours
  • Monday:9AM–3PM
  • Tuesday:9AM–3PM
  • Wednesday:9AM–3PM
  • Thursday:9AM–3PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:Closed
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