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Raft to Rafters Pool & Spa
5780 E 25th St, Columbus, IN 47203, United States
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Raft to Rafters Pool & Spa
Comments
Th
Review №1

Great guys working there. Great service

Me
Review №2

Love it here. People are great and ALWAYS helpful. Kind and act like they are a glad to see me. Always help me get my pool on point!

jo
Review №3

Is very informative, and easy to talk to very good place

de
Review №4

They didnt have what I wanted but everywhere was sold out of Clorhine tablets too. Its a nice place there, very friendly and polite.

De
Review №5

Called several times and left on hold without talking to anyone, also left messages with no return calls!

Da
Review №6

Great group of people. They were all super knowledgeable and so helpful. Will totally be using them from now on.

Go
Review №7

Always amazingly friendly from the moment you walk in the door to the minute you leave. More than helpful on guiding you through any processes and helping you learn the knowledge along the way! Highly recommend them for any of the services they provide!

CH
Review №8

Knowledgeable and personable staff.

Ro
Review №9

A+ best pools in the business!

Le
Review №10

They are very professional and nice hard working people

De
Review №11

I am in the process of buying a home with an in ground pool. We paid $175 dollars to have the pool inspected and were told at the time that it would be a complete inspection. My husband and I were there for the inspection and the inspector was very nice and explained some of the things that needed repaired. This morning I went to pick up the inspection report, opened it there and some of our concerns were not listed on the inspection. I tried to explain that the inspection was not correct and was told that they do not do a complete inspection. Only the important things. This is our first pool, we do not understand what is considered important. Mitch was who I spoke to and he was rude beyond beyond rude. I ask to speak to Matt, the owner, as he was there, but he refused to speak to me. I have been in business for over forty years and would never treat a client or customer the way Mitch treated! They certainly will NOT get any business from me. And, the best advertisement comes from word of mouth. I know a lot of people!

Wi
Review №12

We have been able to depend on Raft to Rafters for 19 years. It is a family owned business that prides itself on quality work and service. Each and every customer is treated with respect whenever they come to the store or call with a question about their pool or the care of their pool. Our family completely trusts and depends on the pool experts at Raft to Rafters for all our pool work and supplies.

Gl
Review №13

The folks at RTR worked with me on testing and selecting our first robotic pool cleaner. Darrell Cline and Zack Harshman addressed my concerns on another cleaner and Im happy with the ultimate purchase of a Dolphin Apollo Plus for our 16 X 32 pool. Thanks Darrell and Zack for your guidance and support. Love the new cleaner!

Re
Review №14

Helpful. Had my order ready called in by my husband. Family business

Ca
Review №15

Raft to Rafters provides weekly maintenance for our pool. This is our first year using them for this service and I am beyond pleased with them! Lisa, our pool technician, leaves a detailed note each week about what she has done or needs to do, and she calls when necessary. Of the three years that my family has lived in this home, this is the first year that I have been able to enjoy our pool. Prior to hiring Raft to Rafters, it was all work and no play for me. I couldnt be happier!

Ra
Review №16

They always answer my questions

Mi
Review №17

Great customer service and very helpful .

La
Review №18

Our hot tub is 12 years old. So we have needed to use their services for heating elements and leaks in hoses. All the service people are professional and understand the problems. Usually they can schedule service in a reasonable amount of time.

Je
Review №19

Great experience closing and opening our inground pool this past year. There was one small issue when opening the pool this year, but they responded quickly the same day and returned to fix it. Pricing is fair, and great communication.

Pa
Review №20

Nice people and they run a nice store. They are not the greatest at scheduling pool closings, but they eventually got it done. The price though has me wondering if I need to look around the area for alternatives next year.

Ke
Review №21

Staff that know their stuff they are top notch and wont ever steer you wrong, a great bunch of people that make you feel like family .

Mi
Review №22

Excellent service! They installed our pool in 2004, and we have been pleased with them since!

Da
Review №23

Mitch, Chet, and others at RTR know pools! Nuf said!

Ma
Review №24

They take the time to get to know you and your situation, and go above and beyond to assist with your needs. Fantastic service as always; Kelly is great!

Je
Review №25

Excellent customer service. Quick to respond. Darrell was very helpful and explained everything when we recently had issues with our pool and perma cover

Ka
Review №26

What a great place!! Super folks work here! So knowledgeable and friendly! We will surely continue to shop here for all our spa needs!!

Su
Review №27

Always take great care of us. Im sick in bed w/migraine. They are getting together what I need.💚

Mi
Review №28

I greatly appreciated the knowledge of pool maintenance May has helped me with. Also, when I called last week about a question, they walked me through the problem without having to schedule an appointment. Thank you for being so helpful.

Ca
Review №29

Staff was very friendly and helpful even though it was past time for them to close. They stayed after closing time and made sure I got the supplies I needed.

Ry
Review №30

Love this place! Very helpful staff!

Al
Review №31

Great service service techs are well informed about servicing your pool and know about chemicals been with them for 34 years highly reccomend them to anyone thank you again

Ke
Review №32

Honest people who do quality work! Always worth the drive from Greensburg

Ca
Review №33

Good products and good service. Especially like working with Mae and appreciate all her experience and great advice.

Jo
Review №34

Excellent guidance to maintain our pool crystal clear and well balanced!! Zack is a pleasure to work with.

Lo
Review №35

Helpful & courteous staff. Willing to work with you on your problems and getting you ready for the season!

Tr
Review №36

Raft to Rafters installed our pool and has opened and close it for 8 years. We find the staff to be helpful and knowledgable.

Ma
Review №37

The staff is excellent and very knowledgeable. Great people to deal with.

Ju
Review №38

Very helpful and knowledgeable staff. Great experience!

So
Review №39

Very helpful especially with keeping the chemicals in balance.

me
Review №40

Great service & honest people.

sh
Review №41

Very nice people...they do quality work...

Je
Review №42

Great service, quick and efficient! Kim in Sales is awesome!!

Ma
Review №43

Staff is very helpful and they keep a good assortment of parts and chemicals. Prices can be a bit steep compared to online sources, but sometimes you need things today.

Da
Review №44

Darrell turned my swamp into a swimming pool in a weekend. Nothing more to say.

Re
Review №45

Prompt, skilled service. Part was about twice the price that service tech quoted.

Ju
Review №46

Wonderful staff. Small selection but plenty of options.

Te
Review №47

Great people; professional service.

Bo
Review №48

Very knowledgeable pool guy

Ra
Review №49

Darrell & the crew are tops!!Worth my drive every time!

Ja
Review №50

Staff is always helpful.

Ch
Review №51

Very helpful.

Ro
Review №52

Friendly people

MI
Review №53

Lots of products.

Information
36 Photos
53 Comments
4.6 Rating
  • Address:5780 E 25th St, Columbus, IN 47203, United States
  • Site:http://rafttorafters.com/
  • Phone:+1 812-372-7983
Categories
  • Swimming pool contractor
  • Hot tub store
  • Swimming pool supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–12PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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