The staff is friendly and more than happy to answer technical questions. In this case, I purchased a large quantity of hinges and the person ringing me out gave me a quantity discount without my request. I appreciate his extra effort for customer support.
I was traveling through town and looked up woodworking supply on the internet and was super glad I did. This store is staggeringly huge with a lot of machines and tools to look through. Gigantic room of woods all sizes and species. And what an incredibly nice bunch of guys working there. It is 6 and 1/2 hours from my home but I will definitely be back over there in the future.
Ive been to this store a few times since my husband is a beginner woodworker, and have had a fantastic experience each time. The employees are kind, knowledgeable, and seem to genuinely care about both their products and their customers. The selection of wood is great too, and seems fairly priced. They even helped us bring our purchase out to the car. If you care about the look and quality of your finished product, or need advice for expanding your tool collection, this is a great place to go! We drive 40ish minutes to shop here because it is so much better than a big box store.
This company is honest, professional, and prompt. Impeccable customer service! They took a hit to the pocketbook in order to be true to their word to me. I admire their honesty and kindness. They shipped an item to me in faraway Las Vegas in time for Christmas. The correct product arrived, and in perfect condition. I would recommend this company to any woodworker!
Based and woodpilled. Everyone knows their stuff, theyre extremely helpful and can help you find what you need efficiently. Love coming here 10/10 recommend
Great store and even better people. Super helpful and very knowledgeable. I never felt rushed or pressured while working with these people. It’s a drive for me to get to their store but it’s well worth it and I plan to go back often. I purchased a bandsaw and a tablesaw from them so I’m not just messing around.
Love this place. The guys are nice and helpful. The prices are reasonable. Theyll always have my business.
Great staff! Tailored for the professional woodworker. Nice selection of rough cut stock and higher end tools. Docked them one star for the prices as they tend to be on the high side, but there are deals to be had. Ill definitely be back.
I wished my experience was a good as most of yours. So far theyve taken the money for my online order, and all Ive gotten is three separate unfulfilled promises over the past week to ship my order tomorrow. Guess I have to see what my credit card company can do for me.
I live in California and buy all of my big ticket items here! The customer service is awesome and the shipping is fast. This IS my go to place for all of my equipment needs!!!!!
Cool woodworking shop. Didnt have any upcoming projects but i was running errands in the area and glad i checked it out
Competitive pricing, super friendly & professional staff and Hands down the best customer service Ive experienced in many years.Ive been purchasing from Wood Werks Supply for more than 5 years now and have never been disappointed with the outstanding customer service I received. Their support doesnt end with a sale. They continue to be there for you whenever you need them.Life long Customer
They are great awsome people and service
Great customer service, I ordered online and my order was ready the same day, when I arrived it was waiting right by the front door.
Great tool selection. Decent selection of hardwood including exotics.Most stuff out of my price range
Very professional and helpful staff.
A little expensive but they have everything you need in the store
Very nice place, very knowledgeable staff!
Knowledgeable, friendly and helpful staff... good selection of domestic hardwood and some exotics, a decent selection of finishing supplies and hardware. They do have a limited number of live edge slabs. Great selection of woodworking machinery. A fair stocked selection of hand woodworking tools in store but not great. A local distributor of Rockler products.Generally speaking, if they don’t have it, I probably don’t need it.
Everyone is friendly, helpful and very knowledgeable. There is a huge supply of interesting gadgets and such to make out of wood. Wide variety of machines on the floor so you can see what your getting. Nice place 👍
Reasonably priced goods!
This place is awesome! I have stopped in when we needed exotic lumber to complete a sale and couldnt wait for a big order from distribution. their selection is awesome and their staff are friendly and knowledgeable. I even got to check out all the awesome wood working equipment I had been drooling over online for the past 6 months in person. A+ heading back in tomorrow morning =D
This place is fantastic. Not only do they have cabinet hardware at a fraction of the cost of the big box stores but they are extremely helpful. Charlie was so patient with me and helped me find the exact hinges for my kitchen. Great products/prices/customer service.
Great staff, lots of stuff in stock, love this place!
I have been a long time customer and cannot say enough about Wood Werks. The staff is always extremely helpful and very knowledgeable. I own a antique restoration shop and they almost always have what I need in stock. I had an issue with a couple of the products I buy frequently (veneer, and chair cane) and both times the items were immediately replaced without question or hassle. The other day I bought a new table saw and the salesperson, Tom, worked with me for over 30 minutes before completing the sale and showed me all kinds of the special functions of the unit that I purchased. Thank you all for your great service!
I cant say enough good things about Wood Werks. Its where I purchase everything related to woodworking. From lumber to machinery and just about everything in-between, theyve got it all. The staff is extremely professional and knowledgeable. Ive used them for around 5 years now and know everyone by name. Theyre not a chain and they truly care about answering all of your questions and solving your woodworking related problems. I recently built a custom cabinet shop and used Wood Werks for assistance in layout and design. I also purchased all of my machinery through them. Todd couldnt have been more helpful. It makes a difference when you go in with a question and can actually speak with someone who knows what theyre talking about! Give them a shot, you wont regret it.
Bill waited on my wife and I. He was very nice and knowledgeable of the tools and supplies in the store. We were able to find a nice sander and a vacuum in addition to all of the accessories we needed to complete a large projectThanks again, your store is great and so are you.
Fantastic shop for woodworkers. They’ve got a great selection, plenty of passionate experts, a well organized store, and are very helpful. This is my first go to for all things woodworking.
Awesome place! Very knowledgeable staff and huge selection! Highly recommended
Great selection of everything you need (and want) for wood working. Great wood species available for purchase as well. Very knowledgeable and helpful staff for everything from tools, materials, you name it. Free parking and limited Saturday hours (closed Sun).
Great place!
If youre a woodworker you have to check this place out. Great variety of tools available locally. Good variety and quantity in of domestic and exotic lumber.
Had good experiences with Wood Werks in the past. BUT I purchased a Delta Unisaw 10+ years ago and now when I have a repair need they say tough luck, your on your own. Guess Ill be going somewhere else for all my woodworking needs in the future
Woodworkers paradise!
The staff is helpful and knowledgeable. I found most of what I was searching for but some of items were low probability of finding here. Good shopping experience
If you love wood working like I do, youll love this place. Treat yourself to look at some of the best equipment, and meet knowledgeable staff. Highly recommended.
If you want wood for your project, come here. Itd be a waste of time to go anywhere else!
Always helpful! Staff is extremely knowledgeable and has never tried to upsell me on something i dont need. As a custom furniture maker i will always use them for lumber and equipment.
Great company with great employees. I have purchased a lot of supplies and tools from this company for years and cannot say enough positive things.
What a great place. The experience, knowledge, and helpfulness of the staff is fantastic!
I could spend all day writing a short novel on my experience with Brian and the crew at WW, but I won’t bore you with my bad grammar and storytelling.In short, Brian went OUT OF HIS WAY multiple times to make sure my order was correct and fit my needs.Coming from over 2 hours away, he recognized my value of time as a small business and he made sure it wasn’t wasted waiting for staff or assistance.If I have a woodwork need and especially a Festool need, I will now ONLY shop Waw.Thank you !!
Its a neat place for woodworking supplies; they just didnt have the brass table leg tips I was looking for.
If youre a woodworker, you have to check this place out. They have anything and everything you could ever need and then some. A great selection on exotic Lumber as well.
Always courteous and helpful. They always have everything I need in stock
I love this place so much, it has everything and the people that work here are extremely helpful.
A very professional store, filled with high-end equipment and knowledgeable staff. The selection of wood is particularly impressive!
Nice people, know what they are talking about!@
Awesome staff… Incredibly helpful for someone who is an amateur and is just starting to learn how to do basic carpentry
Probably the most ethical and highest quality customer service I have had from any business organization...very pleased. Courtesy coffee could be warmer, but lumber selection and quality is fantastic!
Great people, good selection of tools, hardware, and wood that most dont carry.
Awesome wood shop, little pricey but its in town and they have a great selection
Staff are friendly and knowledgeable, great selection of tools, supplies, and wood.
Great staff, very helpful. Good selection of machines
Ive always received great service and friendly advice from all of the employees here.
The place to go for high quality woodworking tools and supplies.
Great place for woodworkers. Friendly, helpful staff.
Great supporters of groups promoting woodworking and woodturning.
Great customer service helpful staff
This place has terrible customer service for a store that has expensive products. I have been to this store several times. Each time I walk into this store no employee has ever said a word to me (asking me if I need help finding anything, etc).On a recent trip to this store no one spoke to me (as is the usual). I even had trouble getting checked out. The sales clerk minding the register had his back turned to me and was speaking to two individuals sitting at desks behind the counter. One of the guys at the desks saw me and got up. During the whole check-out process the guy never spoke anything to me except to ask me if I wanted to be on the mailing list (not even asking me to sign the sales receipt). After being checked out the guy turned his back to me without saying a word. Not until I was at the door (at least 20 feet away) did anyone even thank me and say have a good day.
Fantastic place for anything wood working and the wood is fairly priced.
This place has everything and the staff is very friendly and helpful
Aaron is a great, helpful, friendly guy. I enjoyed working with him and hope to again.
Awesome staff. Extremely knowledgeable and helpful
Super helpful staff, large selection of tool and machines, good demos by vendors,zero andring the Expo 10, 15 or 20 percent off of all most everything.
Great, knowledgeable service.
Great selection is quality products, and best of all, a friendly staff with tons of real world experience!
Great place for lumber for fine woodworking projects. The hand plane selection has a lot to be desired tho.
Excellent selection of lumber and priced fairly!! Informed employees and very helpful
Awesome great place for professional woodworks and weekend warriors alike
Awesome staff, very knowledgeable, friendly and great service and support after the sale.
Best place to learn, great staff, beautiful wood
Knowledgeable people and great selection.
Everything you need and great staff!
The BEST equipment and tools around!
Great little tool and wood store
Outstanding,very knowledgeable help,huge selection
Great people very informative
Great selection of lumber and tools.
Always friendly service here
Ron was awesome tons of help
These folks are great!
They are a wood workers dream store!
Charlie is great
Wonderful and helpful
Cool