Wow wow wow.would give negative stars if able.the entire staff is incompetent.went in today at 11:30 AM and purchased a pen. expressed my hesitancy at buying one because a precious brand I had leaked. employee (Evan) promised that they didn’t leak and had never had a problem with them. spent almost $100.a few hours later, I opened the product to see that it was completely empty and had leaked (long ago- as evident by the DRIED oil). I went back to the store- a different guy was working. told him the situation and he told me they didn’t do exchanges and I should have checked the product in store………… excuse me? not only is that bizarre but I wasn’t informed. employee said he was new and didn’t actually know how to handle the situation and that the owner should be contacted.so instead of him calling the owner, Jay, he gave me his number. needless to say- Jay did nothing. was absolutely worthless.he basically blamed me for the product leaking- telling me he placed the product himself and that he is sure it didn’t leak……. how he can tell through a box I don’t know but whatever.he offered nothing other than “sorry- your loss”.so a waste of $50 and very, very expensive lesson to never- EVER go here. and to ensure that I inform everyone of this sketchy place. go else where. not worth it.
I LOVE Vapor Maven. I come here every day.The staff is unbelievably amazing & knowledgeable. Only vape shop around I will do business with.
The owner deleted my comment again like I said I’ve put my number and name down since it says now hiring but no calls or anything hiring sign has been up for months I think the owner needs to get it together especially when his prices are way over charged and he’s never stocked with anything but expired juices that they sell for a cheaper price they deleted my review since they don’t want the truth to be told. Just walk in you’ll see the expired juice sign
Huge selection and Darby is good with suggestions.
Staff was helpful and patient. Caramel 70/30 6 nic is amazing.
Just stopped in out of the blue on vacation and Ryan is the man to talk to. Very knowledgeable and helpful. If youre in the area, stop in and pay him a visit!! If I could give them 6 stars I absolutely would!!
Excellante great service and product!
Went in a few days ago. They had great customer service. They hooked me up with just needed. Best mod i have ever owned by far! recommend to anyone or everyone.
TERRIBLE TERRIBLE TERRIBLE BUYER BEWAREThis place is a rip off to begin with (check prices online and you will find out). I can get past the prices but can’t get past the owner or managers customer service. Kid working there will put you on a speaker phone with manager or owner for any question or issue. I picked out a vape juice from a 25% basket. This basket was mostly filled with vape juice with no nicotine lol. I found one that had nicotine and had a $19.99 sticker on it. Went to purchase it thinking around $15 (easy math). Rang up at almost $30. Kid working there said he can’t do anything about it out me in with the owner/manager speaker phone and I was basically told whatever the price is in the computer is the price I have to pay. What a joke. My friend just brought a disposable Ecigg there today which died after 5 minutes and he went right back in to tell them. Was told no returns he is out of luck. To top it off this was an 800 hit disposable they charged him $18 for. You can get the same brand 1500 hits online from other vape shops for less than $11!!! If the owner/manager behind the speaker phone doesn’t make this right we will be exposing their practices to the mass public and better business bureaus.
Great customer service and Ryan was incredible in helping me find product since I just starting getting into vaping. They also had a wide variety of products for my future visit since I will be shopping again and woukd highly recommend it.
Only go in here if you want to get scammed or if you want to get stuff without getting IDed
Very nice place! The guys working in the store are super cool!! 😎
I came in to learn about CBD products and Ryan went above and beyond to help me out. Ill definitely be back and Ill definitely ask for assistance from him!
Terrible service, over priced and they id you for things non related to an actual 18yr.old verification product
Wonderful store. Very clean and professional yet personable. I want to note that I drove 30 minutes one way to come here because of the great reviews and Ive had bad experiences with other shops. The reviews were on point and true to my delight.Ryan was a cool dude. Helped me out to get everything I needed and gave me a 74 dollar discount, granted i spent alot, but I got alot of quality for my money and what I wanted. I would have paid more elsewhere and probably less quality vaporizers and liquid. Thanks Ryan. Be back soon
Expensive, always raising prices.
Ryan hooked me up yesterday he’s the best
They sell counterfeit puff bars and mark them up excessively. $15 for a knock off. Do not recommend
I stopped in today to get some juice and I was impressed by the service I received. The guy that helped me took the time to explain the flavors of a bunch of different juices to make sure I got what I was after. He also checked my rewards points before I left and made sure to tell me I had enough for a free bottle. This will be my go to vape shop from now on
Ryan hooked me up with some great deals. Definitely a great shop to go to. Will definitely be coming here from now on
$25 dollar disposable though?!! How? Why?!
I just left the store and it didnt work and the employee texts the manager and he says they cant honor selling me something that didnt work worst management ever
Expect to pay double price, do not waste your money here!
Had an amazing experience at Vapor Maven. Store is set up beautifully, customer service was wonderful. They have amazing deals and flash sales at least once a week!! Everyone really seems to know what they’re talking about. Would definitely recommend and will sure be back next time!
Impressive selection of Vapes and liquid. Guys know their stuff, but a little pricey. Still should pop in and check it out.
Ryans awesome and very helpful. He stayed open later than usual so that I could come over to the store.
Ryan has amazing customer service! He always hooks us up with the best.
The guy working was very helpful. Large variety of flavors. Was hoping he had higher nicotine or added it for me. Overall good experience.
The manager here is amazing, he has been so helpful and hooked me up with juices .. so much nicer then places that make the juices for you
Very friendly and knowledgeable staff! They have quite a bit to offer and I highly recommend this place!
This place is So amazing! I love Steven & Ryan! They were So very helpful! And giveaways! Raffles!
Jacob was awesome! Recommended an Element juice that was AMAZING!!! Clean chill store with fair prices, highly recommend for your vapor needs.
Ryan is always super helpful everytime I come in! I leave pleased with my purchases.
I just bought a mod here yesterday to replace my current one, which was giving me some trouble. I explained my issue to the only shop attendant working at the time, who seemed very uninterested to help me find a solution. I told him I would like to stay under $60 for a new mod. After a few minutes of just starring at the mods in the glass case I simply chose the mod closest to me which rang up $85, purchased it, and went on my way. Today my friend was able to get my old mod to work again. So I went back to return this $85 mod only to find out that there is no return policy for mods even if returned within 24 hours. Had I known of this policy I would have thought twice before purchasing this now $85 paperweight. Overall this has been a sour one-and-only experience with Vapor Maven. Beware of the no return policy!
Awesome place. Guy was great help. Definitely will be back.. get with DJ in Westerville oh
Ryan hooked me up with my purchase! Helped me out with everything this is my new local spot. ♡♡
WARNING THIS PLACE IS A GIANT SCAM. DO NOT WASTE YOUR MONEY HERE. I bought an Ooze Duplex off of them a month ago and it died. Would not hold a charge. They wouldnt take it back to to physical damage (from me trying every charger and micro usb combo in my house). Then went in a week ago to buy a Lokee Hyde and sure enough, it stopped working after a week! So Im out $75.00 total and have nothing to show for it. There are plenty of vap shops in and around CBus. DO NOT WASTE YOUR TIME OR MONEY. Learn from my mistake.
Great store, all the staff are friendly and knowledgeable. Fair prices and great variety, worth checking out.
Vary clean and well put together shop, answered all the questions I had when I spoke with Ryan, all the staff is great at that matter, will be coming back, highly recommended
Great service and informative staff. Ill be there again soon to see if they can help fix my vape
Ryan was very helpful and provided excellent customer service !!
Trash company
I stopped in earlier today and spoke with an awesome guy Ryan. He assisted me with purchasing a new vape pen. Even helped me pick out a charger. He really hooked me up! Thanks Vapor Maven and Ryan.
Ive been there several times now. They are frequently out of stock on run of the mill items. Their rewards system is a joke. You get 10% off a purchase for every $100 spent if I understand correctly. I had already spent well over $100 before their rewards system was up and running and got no credit for it. To top it all off, last time I went there, a larger woman was sitting in the lobby with her bare feet (shoes off) on the table and swearing loudly with an empty mcdonalds bag next to her. Thats just disgusting. She appeared to have a personal relationship of some sort with the employee. This store is just another big box corporation that has no idea what its doing. There are far better vape shops within 1-2 miles of this place. I will say the employees have been very nice and eager to help. Being that its in a very convenient location, I would have been a long time customer. But I have truly has enough of this place and will never go back.
DJ was very helpful and knowledgeable about the vape products. Excellent customer service and experience. Best place in Columbus for all vaping needs and accessories.
Great selection of juices Steven and Ryan were awesome thanks for hooking me up
Super clean super friendly staff and killer tunes
Ryan’s the best person there!! For sure go to him!
Friendly and helpful but the juice I bought was 50% more expensive than anywhere else and even more than online retailers. They were out of stock of a very popular coil.
Amazing place...:) Good stuff with lot of varieties at lowest price.
Great Vape shop. Steven and Ryan are awesome.
This place is awesome. Everyone here is friendly and knowledgable
I broke my vape at work and Ryan saved my life! Thank you!!!
Very nice place . Ryan was very friendly and very helpful. 😊
This place is amazingly Clean, friendly staff, all around awesome atmosphere! This is the only vape store I’ll go to
Amazing space! Lots of options and different styles
Ryan was a cool dude and hooked me up
Extra friendly and know their stuff. Delicious candy.
🗑 sums it up
Nice customer service, with a great selection of juice
Expensive and never have items in stock
Ryan gave hood help and friendly people
Awesome place with a great selection
Worst vape shop around