THE GOOD- they were quick to respond to my service request- the technician arrived within 2 hoursTHE BAD- the technician has done NO work other than listening to my explanations- I (the client) was the one to actually do the work. I replaced the thermocouple. (not the technician)- The technician did NOT test anything (pressure, leaks, etc), literally did nothing to investigate/troubleshoot the reported issue- He didnt even test the pilot control solenoid, but somehow he determined that it is not working properly.- If the pilot control solenoid is not working, why not just change it? ($10 part cost), he didnt have it in the car (this is a basic part to have)- If the pilot control solenoid is not working, why replace the entire gas valve ($200 part cost), and send me a quote for ~$800- I got a quote over an email, no one ever called to check in on the service/feedbackFYII disassembled the pilot control solenoid (4 screws, 2 minutes work), cleaned it up, tested it over direct flame, installed it back, and now I fixed my furnace.

Very dependable whenever an emergency arises. I like the telephone calls and responses as well as the work issues performed. The best company close by and always reasonable prices I feel. Professional and respectful technicians.

Brad was very knowledgeable about the units and took his time to find out if we had a leak in the AC unit or in the lines. He also took the time to tie up a few wires on the furnace and trim off some excess hose. Before leaving he showed us some features of our thermostat that were very helpful. Brad was very courteous and kept the area clean. He wasnt able to start our job until almost dark on Friday evening. In order to do the job right, he needed daylight, so he returned and finished the next morning. I give him 5 stars for his service.The reason for only a 4 star rating from me for the company, is because our job wasnt originally started by Brad. Another technician came out on Friday morning and had to get something from the office to check for a leak. He didnt return and we had to call the office to find out when he would be back. At 3:00 we were told someone else would be back out around 7:00 and that turned into 8:30 pm. Im disappointed in the lack of communication of what was going on and why he didnt return. All in all, our AC unit got recharged and it is working fine. Thank you Brad for the work that you did to get us our air conditioning working again!

It was a great experience from the initial phone call and my AC maintenance today. Brian explained everything in a very understandable way. He was very knowledgeable, courteous & efficient. I highly recommend him and this company!

I noticed something was wrong with our AC 2 nights ago when the temperature in our house kept rising as the day went on. I Called Thursday for a service call with Dor Mar and got an appointment by 2pm same day! The initial service tech wasn’t able to do anything because our AC unit didnt have universal refrigerant caps, so he put out in the notes that we needed another service call ASAP. Next day, Brian M, was able to come out and helped our unit get back to running properly! This is the quickest i have had a company come out to help whenever I have had ac/furnace issues. Will definitely use again!

Rick and Tom were both friendly and courteous. They were able to answer any questions we had about the new furnace and AC that were installed. The office staff made it easy to setup appointments as well. I would recommend them both if you need a complete replacement for either the furnace or AC.

Thank you so much Brad for coming out and inspecting my install. You were Very through. Thank you for answering all of my questions. Thank you for being very Professional. Thank you for paying special attention to details. You are Awesome.

Rick took care of my A.C. unit at my apartment complex that has had quite a bit of minor work done on it in the past. He was very professional, explained things clearly and in simpler terms. Would recommend to anyone needing service for A.C.

After paying 250 we walked away feeling like nothing was accomplished. Found a separate company to do the work that was not even what was said was the problem in the first place. It was a rush job with no care in the world. If I could give zero stars I would. Thanks for absolutely nothing except taking 250 from us.

Do not hesitate calling these guys, I had such a pleasant experience! The technician was knowledgeable, friendly, and informed me of what he was finding in my inspection every step of the way. He explained what my options were and talked me through each of the solutions and their costs. I loved how honest and transparent he was with pricing, tough to find these days! They will be my go-to from now on!

I am Kevins wife, Tammy McManus in Shepards Mobile Home Court. I would rate them 100 stars if I could. I definitely highly recommend them. I can never say Thank you enough to them. They are Good people. They will work with you no matter youre situation. Theyre courteous, professional, respectful, they listen to you, their prices are more than fair, & theyll work with you anyway they can to help you out in your time of need. Theyre definitely a Great AC unit business that I would recommend to anyone who needs help with their AC unit. Thank you again to Cindy who answers the phones & the repair guy that came out who genuinely wanted to help us & did. I hope anyone who calls them for help that youll have a great experience with them like we did. Thank you very much for all your help. I believe we found a very honest & great business that well continue to use in the future. Thank you. -Tammy McManus.

Brian came early and provided a thorough and honest assessment of our HVAC unit. He asked good questions so that he can give the best evaluation possibly. He was friendly and professional.

The technician was on time so that was good, the thing that wasn’t was he told us what was wrong with the AC unit and how much it would be to fix it, we were told $340, he asked us if that was okay and if we wanted it to get fixed at that price, we said yes, then he comes back in when he was done to collect the money and said it was $450. We said you told us $340, he said well I needed to replace a part that I noticed needed fixed, we said why didn’t you tell us that, we thought this was going to be $340 especially since we were paying cash. He said I’m just the technician, you’ll have to take any issues up with the billing department, so we did. We called a few days later seeing as it was a weekend and spoke to someone in billing, I can’t remember her name (maybe sherry) I’m not sure, but she said the supervisor would get back to us. A few days later we called again, same story, a supervisor was out of the office but would look into it and get back to us. Well it’s over a week later now and still no call back. This doesn’t make me confident in using them again or recommending them to anyone if they can’t even call back when an issue occurs that needs addressed.

Al was friendly and quick! Had my AC up and running within 10 minutes! I highly recommend this company and will be sure and tell anyone in need of repair! Thanks Al! Stay cool!

Doug and Jeremy, the installers were exceptionally professional and personal and dependable. Sell dresses, well behaved, and exceptional workmanship.Also amazed at next day service, for a new install; that is remove the old one and install a new one, which is absolutely amazing.I feel like royalty, I called in and was treated like a king from everyone involved.

I needed a gas log fire place removed and routine maintenance for my gas furnace and gas water heater. Both Alan and Brian were so polite and professional! They arrived when they said they would and took care of the work I requested quickly. I had some questions and they took the time to answer them for me. I really appreciate the work they did! I am going to have them come back to do my a/c maintenance and clean all the ducts in my house. Dor Mar will be caring for my home from now on.

Corey and everyone at Dor-Mar is absolutely excellent. I’m so happy i got the package deal for the year as they have come spring, summer, fall, and winter. I absolutely recommend this company!!

Ron was so helpful, answered every question, and was beyond professional. Wish I could give more than 5 stars.

Brad was was so helpful! He came in for quality inspection after the new HVAC was installed and did extra tweaks needed. He was professional and insightful. Highly recommend.

The technician was awesome. He was professional and gave great advice. He was super helpful and would recommend this service and my technician to anyone!

Thank you to Cory from DorMar for coming back to our home at 8pm and staying until 10pm in order to try and troubleshoot a problem that snowballed from a repair the prior week. We appreciate your knowledge and hard work Cory, thank you!

Great company. I would recommend. Brad was very helpful.

Dor-Mar sent tech Cory Ryan he was professional and found the problem with A/C and fixed it quickly. Explained what the problem was and answered all my questions. I would highly recommend Dor-Mar.

I’ve had a great experience with Dor-Mar from the start. Very friendly and easy to coordinate with the office, plenty of warning and advanced notice on calls from the technicians, and overall just a great experience communicating! Tim came out for my latest check up after a refrigerant refill and dye test, showed me the issue from the original install (completed by a different company), and fixed it on the spot. He even took the time to share some energy saving tips and made sure everything else in the house was working well! Would definitely recommend.

Brian was great and very helpful. He was thorough in his inspection and did a great job explaining everything.

Wes promptly fixed our furnace and we have a warm house again! The cost was more than reasonable and service turnaround time was super fast. I highly recommend. Thank you!

Ron performed yearly maintenance on my furnace today. He came right when expected, was professional and honest. I have an older machine and he did not recommend a new one since it is working fine. Also, wore a mask throughout the visit and was able to work independently. Would recommend.

Ron did a great job and, like all dor-mar people Ive dealt with so far, was courteous and professional.

On time and reliable. Great service with professional attitudes. Knowledgeable service technician and caring owners. I highly recommend this company.

Drew was very polite, neat & answered all of my questions. The house had never had its ducts cleaned, being over 50 years old. He did an excellent job.

Dormar was very good to work with. Excellent experience. Thank you

Brian was prompt, courteous, and knowledgeable. He did a great job of explaining potential issues in a way I could understand.

Cory explained everything clear and concise. Great customer service!

Just had 2 furnaces, 2 air conditioners and 2 split units installed. Steven and his company were very informative and professional at laying this project out. Their work was designed and install very professional and our home in all areas heats and cools very well and is quite comfortable. I would refer them to do your work.

Allen came to do yearly check on our heating and cooling.Allen is very knowledgeable,he is professional and represents Dor-Mar with excellence.

Dormar was recommended by my neighbors when having issues with AC still under warranty with Logan thru Home Depot. I appreciate their integrity and complete transparency and fairness so much that we decided to get the works with this company. Technician Ron McLaine called ahead of time, greeted with smile and kindness, followed COViD protocol and he was extremely thorough! At our home we will never use anyone else but DorMar due to service such as what was delivered today. Thank you Ron McLaine and DorMar Heating and Cooling, Repair, Installation, Maintenance, and every employee who delivers the best service! Experience the difference too.

Brian did a great job with my annual service on my forced air heating system. He was on time, courteous, professional and explained everything he was doing. Well done!

Dor-Mar is a wonderful company. Our heat went out last night and it was fixed by this afternoon. Brian was so friendly and he got the heat up and running in 10 minutes. We also used them for our AC last summer and we would recommend to anyone with heating and cooling needs.

Called because we were without heat for 5 days. Ron took extremely great care of our heating needs. Great service, explained everything step by step.He was very very thorough in finding and repairing the problem. Great service from a great tech. Thanks Ron.

Wes was extremely knowledgeable, professional and courteous. Didnt upsell for anything unneeded, yet openly discussed future things to watch for. Thank you Wes!!!

Ron came out and serviced my furnace quickly and efficiently. It needed a tune up and he got my furnace working in about 20 minutes. He was very helpful as a pestered him with questions. Ron was very professional and overall it was a great experience!

The technician Brian was polite, professional and knowledgeable. He gave me a great report on the status of my furnace. He also answered all my questions.

Brian did a great job explaining the service and what needed follow up. He wore his mask and put everything back in its place. Very happy.

Very happy with Ron and Dor-mar. He called before he arrived and was on time. When he arrived he told me what he was going to do, and was very professional. Once he was done, he told me what he did and was again very nice and professional. Would highly recommend this company.

Worst service. Can’t trust! (Editing my review after few weeks of service)I’ve had issues with our furnace. Dormar guys came fixed the issue seven different times giving us different reasons each and every time. They charged us $1500 literally but the issue wasn’t resolved. After charging all that money, they said that the heat exchanger was cracked and that Carbon Monoxide gas was releasing.This time we had a guy come from home depot, and explained him the whole situation. He sent the camera sent into the furnace to see if the heat exchanger was actually cracked, and also checked for Carbon Monoxide(CO) levels. He didn’t spot any crack and there were 0 CO emission. We understood that Dormar was simply trying to fool us to get a new furnace replaced. Wouldn’t trust them at all!!

Brian serviced my air conditioner. He was very friendly and knowledgeable.

Ron was very polite and answered all my questions and did a great job!

Wes called about 15 minutes before he arrived. He was right on time with the service window. He was friendly and professional. Asked me to kick on the air conditioner. By the time I walked out he was replacing the bad part - he had in the truck. He explained what the part that needed replaced was and walked me through the repair. Air is working fine. Awesome Job and greatly appreciated Wes

Tim was my service rep. He was very courteous, knowledgeable and professional. He found a minor problem that we didn’t even know we had and quickly fixed it along with the routine maintenance. Very pleased with the service.

Great Experience ! Dor-Mars team did a great job with my Heating and cooling needs ! Would Highly recommend to anyone needing professional support and service !!!

Very happy with Brians work. He was great.

I had a Dor-Mar technician tell me my furnace is over 10 years old and in need of $200 of repair. Also told me I needed my ducts cleaned and quoted $600 for that. I had my ducts cleaned by another company for $300. I had another HVAC company come out for a second opinion. They advised my furnace is only 3/4 years old and does not need repairs. BEWARE OF THIS COMPANY. I WOULD STAY AWAY. Shady shady shady. EDIT: They just followed up with me to say they thought their tech gave a fair evaluation of my Furnace. They guy said the technician could have shut our furnace down because of a code violation. What a laughable company. What a joke. These guys are terrible.

Quick synopsis: A/C went out in the middle of the night in late July. Sent Dor-Mar an appointment request through their website. Choose them because of all the 5 star reviews and 24/7 support. Got a call at 8:30 am from the dispatch saying someone would be calling for afternoon appointment when they are on their way. Ron called me at noon saying him and Rob were 29 minutes away. They showed up in exactly 30 minutes. They were very profession and nice got to work right away, after introducing themselves to me and my wife. They diagnose the problem in less than 5 minutes and had it fixed in 10 minutes. It was great. So good we even asked them to look at another issue we had with are duct system and they were able to suggest a fix to the problem. Cannot recommend any higher!

Ron helped diagnose our problem with our furnace. He was quick, professional and very knowledgeable. We were able to get an appointment same day. Thank you again Ron!

Made quick work of replacing the flexi-ducting in my basement with tin ducting. professional, good work, timely, and considerate. they left the basement cleaner than they found it, too!

So great Ron was professional and actually explained everything to us he stayed and made sure it was gonna be good and even changed the battery in our thermostat! I will use Dor-mar only and always ask for Ron thanks for coming the same day within hours and not letting us freeze like others were going to make us wait a week Happy Holidays from me and my mom - Fenno Newman

Cory was very through and fully explained everything he did. Also gave a suggestion to help the operation of the ac.

Just had an air conditioner installed in my house that had never had A/C before. Doug and Tyler were amazing at explaining the process beforehand, and showing us the changes after. The work was done professionally, in just a few hours, and everything is working great!

Tim was very knowledgeable and explained a few things about my system that I didnt know for maintenance. Very polite.

Ron was very professional and friendly thank you so much for showing up in such short notice I will recommend him and company to others.

My tech was super nice so none of this review is a reflection on him, but rather the company. They are EXPENSIVE, and theyll only try to sell you. They came to diagnose the problem and quoted $8K in work, another company did it in less than a week for a quarter of the price. I picked this company because of the good Google reviews so I felt I had to come share my experience. Def. get another quote outside of this company.

When my AC went out they were able to get here the same day, ordered the part right away, and installed it as soon as it came in!! All for reasonable prices. Thanks to techs Cory and Tim who were very friendly and explained everything to me!

Brian was just wonderful. He was knowledgeable, helpful, and just so personable. Thanks, Brian for all your help today!

Dor Mar has been a great service provider. My tech today was Brian, he did a great job and was a professional.I recommend Dor Mar.

Brian was awesome. Knowledgeable and extremely helpful. A+ service.

Ron was awesome very professional, on time and completed the work in no time flat. Definitely recommend them to anyone that needs heating and AC maintenance or services.

I had an older gentleman by the name of Steve install my new HVAC units last year, he was kind, informed, and took his time to do the job correctly. Since then the company has kept up with and/or reached out to me regarding any issues, preventative maintenance, and added services included in my purchase. Customer service is always kind, they follow up, and work around my schedule really well.I have yet to encounter anyone who has made me feel isnt adequate or is inexperienced and winging it. A gentleman by the name of Brian came out yesterday to do a routine check on my AC unit. With our current pandemic in progress he was very understanding and allowed us the option of completing his service without entering the home. He wore a mask and gloves and wasnt bothered by me standing safely away while still answering questions I had regarding the system, his process, and routine cleaning I can do to help maintain my investment between their visits. All in all I recommend the company and havent had a bad experience to date. The only thing that may deter people is the price points, however they are willing to negotiate and you get what you pay for with peace of mind. Thanks guys.

Tim was very transparent and helpful with our furnace. Answered all our questions and got us the best deal.

Tim was great. He found the problem with our AC right away and had it fixed in no time. He also gave us lots of helpful tips for AC maintenance and was very friendly and knowledgeable.

It was great experience. Ron the technician was very friendly, knowledgeable and expeditious. The cost of service very reasonable.

Tom and Branden did a great job on the install.

Our AC went out last weekend, and I called another repair place who gave us a timeline of 1 week to come out to fix it. Meanwhile, the house was right around 85-90 for 3 days straight. I couldn’t wait for the other company, so I called Dor-Mar. They said someone would be out that afternoon! Brian M came in time, and fixed the issue within about an hour. He was kind, professional, courteous and gave me some great advise on what I’d need to prepare for, in case our AC gets worse. He didn’t try to up-sell me on anything, and gave a fair price for the repair.

Brad was very good and he fixed my air and heat

Ron came out to see why our air conditioner wasnt cooling. Turns out our new smart thermostat outsmarted us. Ron re-wired it correctly, and we were all set! Appreciate the extra steps taken for safety during this time. Have the professionals fix up your new tech right the first time. Itll save you trouble in the future!

I would like to thank your technician Garrett for the follow-up effort he made repairing our furnace. He called in and had shipped over night a new blower and installed it the next day.

Ron wad very friendly and respectful. I love working with Ron. Good company

Great response time and professional service. Our tech Garett was very helpful and knowledgeable

Brian was our technician. He called before his arrival and showed up on time. He offered to wear a mask as it was during Covid. He was able to get my furnace running and explained everything as he went.

Brian did a Good Job. Thanks.

Ron arrived promptly. He serviced the heater quickly and neatly. Always friendly.

I had Ron stop by my place today, and he did great work fixing my furnace.

Ron did a great job my furnace was not working for four months he came in and fixed it in less them 20 minutes he followed COVID guidelines and was really respectful. I would recommend him and this company to anyone thank you so much!!!!!

We came home on a Wednesday afternoon from the hospital with our newborn only to find our AC was out. Dor Mar was able to come out that day to diagnose. And by the next day we had a newly replaced AC motor. Timely and straight to helping the customer. Thank you!

I had the privilege of having Tim Dormar come and replaced my evap coil and he completely keyed in on other issues that were beneficial to me and my family. He is a top professional.

Brian did an awesome job figuring out my furnace problem and repaired it quickly.

He came and checked out our AC unit, found the issue and resolved it. As of now we believe the issue is fixed, well find out more when the weather warms up enough to use it again.

Quick appointment scheduled. Tim was wonderful. Explained everything clearly, answered all my questions.

Ron was great, friendly and helpful. Very efficient on time and provided great service.

Excellent service and very experienced tech named Tim. Very pleased with customer service skills and explained everything it great detail.

Brian was professional, friendly and knowledgeable.

Was at our home on 90 degree day in 1 1/2 hours and within 15 minutes it was fixed and running. Garett is awesome and very knowledgeable. Great service. Will need to replace in a few years, ours is almost 30 years old and will definitely call Dormar. Thank you 😎

Nick and Jason let us know when they were on their way and were exactly on time. They got right to work and replaced our 25 year old furnace in no time with no issues.Checked in before they were done and made sure we were happy with the end result.Phenomenal job and fantastic team!

Brian was very professional and took care of carefully servicing our heating units

Brian has inspected our furnace several times now. He’s always professional and courteous.

Awesome service! Bryan got my a/c going again and was really helpful! Ill be a return customer (hopefully not too soon!!! ;-) HIGHLY recommend!

Ive used their services for over a year. I definitely recommend the preventative maintenance package. They are always responsive and prompt and their techs explain things without being condescending. A plus

Outstanding job by both young men.

Brian was awesome! Quick, courteous, knowledgeable. We will definitely be using Dor Mar in the future!

Brian did a wonderful job repairing our system! He was very informative and kind!

Nicholas Laughton Was great! He was quick to find the issue and fix it. Very polite and respectful! Thank you for working with me on my work schedule and helping me stay warm again!!