Great service! I appreciated the hearing assessment and the information shared with me about my hearing loss. I look forward to a lasting relationship.
Got my ears cleaned there and the staff was amazing!! The hearing specialist was very kind and explained everything during the process. Would recommend to everyone 10/10!!
I have being with Optimal Hearing for several years now and every time I visit the office they get better and better. Lisa reminds us of our appointment and she’s very pleasant to work with. She reminds us of our mask in these critical times.Randy is superb and very knowledge with his work.please continue the good work.....God Bless
Really liked the service but not happy with the cooperation when it comes to filing with Medicare and Insurance. My mother was told her insurance would pay up to $2000 (but not guaranteed). The entire amount was denied because office would not file with Medicare, even though we requested three times. The secondary coverage pays benefits but will not pay until they get a Medicare denial. My mother would not have gotten two hearing aids if she had known it would all be out of pocket.
My husband had an appointment today with Randy Belcher, and he was so thorough and helpful, the best experience since my husband received his hearing aids three years ago through the military. I highly recommend Optimal Hearing. We will definitely return as needed in the future. Thank you Randy and staff for great, personal service!
Wonderful experience, Lisa the receptionist is always very helpful. I will recommend them to others !
I had a wonderful experience with Dr. Randy and his assistant Lisa. They welcome me and my wife with a great smile and did a marvelous job to the procedure they did on my ear.
I had a great experience at Optimal Hearing the man who examined and cleaned my ears was proffesional courteous and easy to talk to....I highly recomend going there to get your hearing checked 5 stars!.
I had a great experience, went to get my hearing check and everything was fine
Randy and Joy are wonderful, very helpful and knowledgeable about the services and help youll get when you go see them. They will do all they can to either meet or exceed your needs. I know they do for me. Once a customer always a customer. I would like to mention that they make you feel as if you were at home and not in a office.
It’s the best service I have ever had!!
What a great place! My Mom was here to visit and needed some help with her hearing aids, Mr. Randy went beyond to help my Mom ( did a free hear check, programmed her hearing aids and cleaned her ears) For free !! What a wonderful place! Mr Randy and his wife are very friendly and helpful! I can only recommend this place ! Thank you very much.
The receptionist and doctor very nice, I would recommend this place to everyone
I take my mother to Optimal hearing for her hearing aids. She bought two new hearing aids last year in June. They were very accommodating, even after mother had purchased them. When she needs new wax tips I just go pick them up for her theyre free. You can purchase your batteries from them for your hearing aids and they have other items you can purchase if need be. Randy and Joy are delightful people. Anybody can call and set up an appointment for a free ear check-up. Randy looks inside your ear with a large magnifying machine and can tell you if he sees anything thats not right, and by the way you can see inside your ear to while hes doing it, at the same time he will clean any accumulated wax out of your ears. They will do this for you once a year completely free, no strings attached. I recommend Optimal Hearing on Veterans Parkway across from Houston Clinic if you are having problems with your hearing.
We think Randy is the best.
My 93 year old mothers hearing aids came from here. Free 6 month cleaning for hearing aids and ears, are complimentary after purchase. Very nice people run this business.
Excellent staff and knowledgeable specialist - if they cant help you hear better, then no one can.
My great experience started from the customer friendly receptionist. The audiologist was very thorough and the explanations and illustrations was simple to understand.
Very nice people I took my hearing aids in to b checked they found the problem fixed it I recommend everyone with hearing problems to go see them
Great, very friendly and professional .
Detailed, detailed, detailed!
Excellent!!!!