Getting our wedding cake set engraved. Great people, service and quality!!
Such a perfect place for that hard to find gift. They can do almost anything for that personalized treasure.
Great gifts for our moms very helpful staff
Great people! Great customer care! Great gifts! Great prices and deals!
They were very helpful helping me find something special for my husband for our 1 year wedding anniversary!!
This place is great! Dan is a good man. I work alot and called there and said im on my way there but might be few minutes after 9 and he said that will be fine ill see you when you get here. Helped me with ideas and explained the engraving process well. Pretty much can engrave anything you got. Hard to find these places. Need more stores with service like this! Lots a very nice things and gift ideas for any occasionand anyone. Be back for sure. Thank you again!
Very helpful employees who helped us pick out the right personalized Christmas ornament. Thanks so much!
Amazing customer service, the manager is fantastic and was willing to help with every question and concern I had.
Nice gift ideas with quick turnaround times for personalization services. Friendly and attentive staff.
Ive purchased something from TR on two separate occasions. The first experience went well (this is why Im giving them 2 stars instead of 1). However, I brought the bracelet back that I purchased during my first experience to get another name added it to. I dropped it off on a Sunday - the employee at the register was very unprofessional. She was irritated that her co-worker had been on the phone with a customer for 15 minutes. I know this because she voiced this information to the customer in front of me and proceeded to talk about the customer on the phone to the customer ahead of myself (As an HR professional this was very dissappointing and a poor representation of the company). When it was my turn to check out, the same employee didnt greet me nor did she say anything other than, Itll be $8.40. She then tossed my paper and the bracelet behind her on a cabinet. I handed her the box I brought along for the bracelet and she tossed that behind her as well. She handed me my change and I left.I returned on Tuesday to pick up the bracelet. The bracelet was not able to be found and the employee (also the manager) that was looking for it was not that concerned and wanted to make me a new one. This was the only manager type behavior she displayed throughout our interaction. About 20 minutes later, after voicing my concerns, she then apologized and asked me who the employee was I interacted with on Sunday. Unfortunately, I dont see this issue being addressed with the employee I interacted with on Sunday because the manager wasnt interested in my concern and that was clear.Im thankful this bracelet was easily replicated; however, I hope this issue will be addressed with the employee. In the future, I will take my business to the other TR locations around the Columbus area.
Very annoying. I was there for 20 minutes and EVERY SINGLE PERSON there asked me if I needed help TWICE. Word to the wise, please let us shop, if we need help, we will ask you for it. It is NOT pleasant, nor are you convincing me to buy anything by sending every single employee my way to harass me while Im trying to shop
A-1 white-glove service. I wont go anywhere else.
Favorite place for gifts
Everything!!!