Counter sales was absolutly incompetent. He didnt have to product I asked for and didnt or wouldnt tell me when it would in, he just said Nohe didnt have it...

The computers went down when I tried to check out. Attendants had to rescan my item from the showroom floor 3 times. 2 guys are running 1 register and still have no idea how to troubleshoot it. I give the 3 stars to the products and the customer service.

Great Company to Do Business With! As a electrical contractor I can say subcontracting work with this company has been a pleasure as we have been working with this company from the start of our own business. Very Professional and understanding. Prompt payments on Invoices and quick turn around times on quotes. If you are a contractor, these are great people to work with!

Room for overnight parking unloaded me fast nice people

Nice friendly staff, quick to unload, call ahead though. Southwire seems to never inform them of deliveries so they get a lil grumpy when you show up. Tight docks especially when trucks dont consider other drivers.

One thing you all should know is that, they dont answer the phone. But once you get here,the unloading is within a hour.

Nice place fast service

Fast to get unloaded

We have a commercial account with loeb and I made a purchase with them and was not sure if it was the right type of wire or not.when I got back to the shop I found out it would not work, so I called to see if I could return it and with an attitude the rep said I guess so.with that being said I make a trip to return it and the same rep. That sold it to me got an attitude and said I told you that you have to eat it because I asked for the wrong wire...his exact words. So with that being said Loeb Electric has just lost a commercial account over a $30.00 sale and a horrible customer service.Update on my review. The marketing department reached out to me and let me know that the issue had been addressed and taken care of and offered there deepest apologies, Also when I returned to Loeb I spoke with the same service rep. and he did remember me and did apologize and told me that he prides himself in good customer service and that he was very sorry about how the situation was handled.Thank you Loeb Electric for taking the time to fix this issue.

I know that Loeb has an outstanding reputation in the electrical community. I am retired from a competator. I am considering talking to them about a part-time, possibly full- time position with them. I miss the interacting with the customers whom I got to know over the years.

First time experience and I was not amused. Lady at the front desk knew nothing and wouldn’t even look at me. The ones had any knowledge just camped behind their counters and pointed me around the store, which had depressing inventory for the main branch. This is the excellent service I was told to expect 👎🏿👎🏿

Great place to go for electrical needs. Very helpful.

Great people. Quick unload even tho it was too hrs after they stop receiving.

Real slow

I use this place for work. They always have what we need or are able to get it for us. It is hard to get a reply on an email when we have had questions about orders.

Friendly service, know their stuff and help get your stuff as quick as they can

Always super slow and messes up orders. Try Graybar, CED, or McMaughton-McKay.

Skip Loeb and his Team are simply Top Notch!. Take it from me The Electrical Guru!

Family feel with an emphasis on customer service. Good prices and great service.

I used to work here, and can honestly say youll not find a better group of people. I was sad to go, but Im happy every time I get to come back to visit.

Al was really nice and informative. Answer all our questions and gave us advices on our project. Thanks Al!

I shop at loeb electric already 3 to 4 times a week. Im an electrician and majority of the time they have what I need in stock and if they dont have that can get it for me within a couple days

Good people. Doughnuts and coffee on Fridays

Good service, well stocked, knowledgeable staff.

Their counter sales reps are very knowledgeable and helpful.

Fast unloading

We left after an hour + wait, no attendance still!

Good place to work and learn

Great service and availability on parts

The guys were swamped beyond belief running around like chickens with there heads cut off but getting everyone handled in a timely manner all things considered...

Didnt have what I needed, but directed me to a place I could find it.

Good friendly service

Great

Great people

Good employees

Good products