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Buckeye Body and Equipment
939 E Starr Ave, Columbus, OH 43201, United States
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Buckeye Body and Equipment
Comments
Br
Review №1

I am a current employee and have worked here for 3 years and 6 months and counting, I praise Buckeye whenever i can, good quality work is done in our shops, the team we have at this facility is one I am grateful and proud of. Just take a look at the pictures of work we can do here!This company is full of people you can lean on when you need a helping hand, come join our Team, we are not just coworkers we are FAMILY here.

Br
Review №2

I do a lot outside sales business with Buckeye and direct representative Nick Conway. Not always the cheapest, but get what you pay for with quality.Repeat business will bring some issues, but Buckeye Body stands behind their service and custom work is precise and lead times are executed in a timely manner. Great people to deal with.

To
Review №3

I have been working with Buckeye Body & Equipment for over 5 years now and will continue to do so. The customer service that I receive from Duke and Roger is 2nd to none. They always have a smooth and efficient turn around time that my customers require and appreciate. I will continue to be a Buckeye Body customer for a long time. Thank you guys!!

Jo
Review №4

Always great customer service. Follow up and hitting proposed completions nearly every time. They do a great job with service during and especially after the sale.

Ki
Review №5

I work in the Reading warranty department and Buckeye is amazing to work with. They are very responsive and always are willing to help with any problems that we have. The customer service here is exceptional and I would highly recommend using them for any problems that you have!

ZA
Review №6

I have been dealing with Buckeye for over 30 years and they always go above and beyond when it comes to quality and customer service. Top Notch outfit and I highly recommend them for truck body and equipment!!!George Gauvin

Me
Review №7

I cant believe this place allowed my husband to sit in the scorching sun of 90 plus degrees while they allowed another lady to sit inside their waiting room. This is the poorest customer service weve ever received and I hope some one pays you with the same treatment somedsy. You ought to be ashamed of yourself.

Ru
Review №8

I HAVE WORK WITH BUCKEYE BODY FOR MANY YEARS, ONE OF MY BEST CUSTOMER FRIENDLY STAFF AND VERY PROFESSIONAL

Ra
Review №9

Terrible customer service. Wanted a custom truck body done. Was told they’d have something for me in a couple days. 2 weeks later I messaged back and was told a couple more days and over a month later never got any response. I’ll take my business and money elsewhere. Pretty pathetic.

ph
Review №10

Outstanding Customer Service!!! Great folks to work with.....

Ca
Review №11

Called this afternoon with some questions about our invoice that was paid on credit card. We are a tax exempt company and shouldn’t have been charged this. The young lady that helped me was Jessica. At first I was very furious because I thought my 85 year old father had been taken advantage of. Jessica asked me to send the invoice to her so she could look into it. She called back right away to let us know that there is a 3% upcharge using credit cards and that Buckeye didn’t have a tax exempt form for us. Within 5 minutes Jessica called again to let us know that she had sent us the form and to fill it out send it back and she would follow back up with us in the morning to update us on the sales tax we were charged. She was very patient and helpful and on top of this whole situation. Buckeye is a great company we do a lot of business with and are pleased with how well this was handled.

An
Review №12

The office manager here comes off as very rude over the phone and doesn’t seem to know what she is doing when I asked her about a late notice remittance that we received didn’t have an invoice attached to it. She told me that she would give me a call back once she was done working on closing. I called every other day that week and never got any help from the accounting manager, and this is when I asked her what her title was, “Office Accounting Manager.” It took a whole week to get this resolved and it was when the receptionist answered the phone and her and another lady helped me, stayed on the phone to make sure I got the invoice in my email inbox, then I made payment the next morning with a gentlemen named Brandon. It took a total of less than 5 minutes for these two ladies to help me and solve the issue, when it took the Office Manager a whole week to not help me and keep saying she was working on closing. I have to say this was the worst experience I have had with this company over less than $100 that could’ve been solved on the first day. I don’t know if we will be using or buying and service from this company just because of how RUDE and POORLY the office manager acted.

Co
Review №13

I recently came in to pick up my truck from this company. As a business professional I expected to be greeted and treated as such, that was not the case here. I had the unfortunate experience of dealing with their office manager Lori. She didn’t know the process of how things go. When i began asking her questions she began huffing her breath and rolling her eyes. When she finally gets through the initial steps she couldn’t print and invoice and had to go out to the shop to find someone who could assist me. THIS IS THE OFFICE MANAGER! Finally one of the sales men came in and helped me right awayHorrible experience at the company everyone should learn the process and learn how to deal with customers with respect and not huff and puff trying to help someone. I do not recommend this company.

Cm
Review №14

Nice

Te
Review №15

Good place to have work done

Vi
Review №16

GREAT

ha
Review №17

Nice

Information
36 Photos
17 Comments
4 Rating
  • Address:939 E Starr Ave, Columbus, OH 43201, United States
  • Site:http://buckeyebody.com/
  • Phone:+1 614-299-1136
Categories
  • Dump truck dealer
  • Hydraulic equipment supplier
  • Industrial equipment supplier
  • Truck accessories store
  • Truck repair shop
Working hours
  • Monday:7AM–3:30PM
  • Tuesday:7AM–3:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–3:30PM
  • Saturday:7AM–3:30PM
  • Sunday:7AM–3:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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